PostgreSQL Lead

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance metrics including response time, resolution rate, and customer satisfaction scores.

● Adhere to company policies, shift schedules, and quality standards.

Required Skills & Qualifications

● 0–3 years of experience in customer support (freshers can apply).

● Excellent verbal and written communication skills in English and Hindi.

● Strong problem-solving and listening skills.

● Ability to handle high-pressure situations and maintain professionalism.

● Familiarity with CRM software and ticketing tools is a plus.

● Willingness to work in rotational shifts and week-offs.

Job Role: Content Strategist

• Exp: 4+ Years
• CTC: open 
• Notice Period – Immediate Joiners preferred

Responsibilities:

● Create creative strategy/new content for clients. Work closely with design, content team to build and audit marketing toolkits

● Collaborating with team members – writers, content creators/designers and account managers– to consistently deliver high performance work

● A content strategist needs to develop explicit and engaging content consistently

● Should also analyse content marketing data to trends and anticipate brand needs

● Should also perform various content audits to understand how existing content is performing

● Content strategist must also keep an eye on what is happening in and around the industry to develop the most mind-boggling and unique ideas for brands.

Operations Associate (Remote, India)

Location: Work From Home

Timing: 6 days/week, 4 hours/day (Preferably 10 PM – 2 AM IST)

Start Date: Immediate

Experience Letter Provided ✅

Open to Freshers 🏫

About Us

AnswersAi.com is a fast-growing AI-powered education startup with 1.7M+ users and 1B+ views globally. We’re backed by top investors and focused on making education more personalized, accessible, and delightful through AI.

Role Overview

We’re hiring an Operations Associate to support the founding team during US hours. Most of the work will be:

1. Research briefs (people, companies, universities, events)
2. Twitter & LinkedIn post drafting/scheduling and light community management
3. Professional outreach and simple tracking in sheets/Notion

Key Responsibilities

1. Produce concise briefs (background, recent updates, 3–5 insights, links)
2. Build prospect lists (educators, founders, creators, university contacts)
3. Draft and schedule posts on Twitter and LinkedIn; write short replies/DMs in a professional tone
4. Maintain a simple content calendar and weekly cleanup of follows/contacts
5. Send tailored connection requests/DMs and log outcomes in a tracker
6. Keep lightweight CRM/outreach sheets updated; summarize weekly results
7. Triage basic emails for follow-ups; prep meeting notes when needed
8. Maintain SOPs/checklists for repeatable workflows

Sample Weekly Tasks

1. 5 research briefs (≤1 page each)
2. 10–14 posts drafted across Twitter/LinkedIn + suggested replies
3. 250 targeted connections/DMs sent; Saturday cleanup of follows/contacts
4. One-page weekly summary: wins, learnings, next week plan

What We’re Looking For

1. Strong English (clear writing; professional tone)
2. Comfortable in 10 PM – 2 AM IST; reliable and responsive
3. Organized, detail-oriented, and proactive
4. Fast with Google Workspace; basic Notion/Sheets skills
5. Prior exposure to social media, outreach, or startups is a plus
6. Discretion & confidentiality are essential

Perks

1. Work from home 🏡
2. Direct exposure to a fast-moving startup and mentorship by founding team.
3. Flexible, merit-driven culture
4. Experience letter + strong referrals for top performers

Position - Recruiter & HR

About the role

Identify qualified Tech & Non-tech candidate profiles using various sourcing techniques

Proactively interact with potential candidates through various job portals, social media, and professional networks (e.g. LinkedIn, Indeed, Angle list)

Work directly with the founders and develop talent pipelines for future hiring needs and strategic roles

Ensuring a good candidate experience during the recruitment process

As our first HR hire, be responsible for some of the other early stage HR functions (Onboarding & Policies).

What are we looking for?

3-5+ years working in the early stage startups or similar organizations

You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.

You possess deep employee empathy

We are location agnostic, but in the same time zone (India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.

You are somebody who shares the same ethos.

Bonus

You've an interest in EdTech & learning.

You have interests outside work, in art, music, cooking, dance or any other similar skill.

What is our interview process?

An initial 30 min call to understand each other at a high level.

Work on a case study or assignment together to ensure a good match.

JD for Product Designer

We are a talent community that helps startups to scale. We are helping to hire a lead frontend developer for a fast-growing startup in Bangalore.

ONLY APPLY IF

• You have experience working as a designer in a startup
• Your current salary is more than Rs 6 lpa
• Have 2-6 years of experience

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

You would be alleviating our client's day-to-day responsibilities by: -

• Responding to emails and phone calls
• Scheduling meetings
• Booking travel and accommodations
• Managing a contact list
• Preparing customer spreadsheets and keeping online records
• Organizing managers’ calendars
• Performing market research
• Creating presentations, as assigned
• Addressing employees' administrative queries
• Providing customer service as the first point of contact

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

Benefits of working with WING: -

• 100% remote opportunity which gives freedom to work at your desired location.
• Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• The sky's the limit when it comes to learning, growth & ideas.
• We do not follow the “typical corporate” hierarchy ladder.
• As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.