Senior Database Administrator

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series B funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world! For more updates, please subscribe to our Instagram handle:

https://www.instagram.com/planetspark/

Roles and Responsibilities:

1. Conduct demo classes as per the PlanetSpark content and methodology

2. Ensure amazing demo experience for the child and parent

3. Conduct regular classes (post enrolment) using in-house curriculum

4. Ensure timely feedback to the child

5. Adhere to the schedule for the demo as well as regular classes

What are the behavioral attributes that we are looking for?

1. Excellent Teaching skills

2. Excellent attention to detail, strong communication skills both written and verbal

3. Ability to build strong relationships with the child/ learner and make the class fun-based learning.

4. Tech savvy

Eligibility Criteria:

1. Excellent Verbal and written communication

2. Willing to work 6 days a week (should be available on Saturdays & Sundays)

3. Willing to invest 3-4 Teaching hours every day

4. At least 1 year of English Teaching experience (Freshers from BA English and MA English are eligible)

5. Should have good Wi-Fi and a Laptop with Webcam

Benefits:

1. Flexible working hours

2. Work from home

3. Exposure to teaching international students

Shifts you can opt for:

- 3pm to 10 pm IST (India kids)

-6pm to 11 pm IST (India kids)

-6pm to 11 pm IST(Europe/UAE kids)

-10 pm to 2 am IST(US/Canada Kids)

-4 am to 8 am IST(US/Canada Kids)

Hi,

We are hiring for the position of Java Tech Lead. Please find below the details for the same.

A passionate developer who has a strong working knowledge of OOPS and functional programming

principles. Standard Definitions and abbreviations don't entice us that much.

Key skills:

• Strong Java and J2EE background with 5-7 years of experience.

• Strong working experience in Multi-Threading, Exception Management and the Use of Collections.

• Sound knowledge of working with application aspects i.e., Caching, Asynchronous APIs, Logging etc.

• Experience with web application frameworks like Spring Boot or Dropwizard.

• Unit Testing is an everyday affair and hence demands very good unit testing skills using tools like Junit & TestNG.

• Understanding of relational databases, RESTful services, and build tools like Maven & Gradle

• Knows what and when to mock and has used frameworks like Mockito/Power Mock.

• Understanding of message queues such as ActiveMQ, Kafka, and RabbitMQ.

•  Version Control is treated as important as programming skills. Fluent with version control tools like Git and Bitbucket.

• Exposure to Agile/Scrum, TDD not in theory but in practice.

•  Experience with Continuous Integration, Continuous Deployment, Static Code Analysis, Jenkins and SonarQube.

•  Willingness to take ownership of the technical solution and ensure technical expectations of deliverables are met.

• Strong communication skills along with the ability to articulate technical designs and concepts.

• Exposure to cloud and containerization would be a plus.

• Hands-on experience in application development in an enterprise setup.

• Have a good understanding of Distributed Application Architecture.

Job description:

Designation:  UI/UX Designer

Location :  Bangalore

Responsibilities:

• Responsible for designing applications, user interfaces (UI), websites, mobile app & Dashboard design using Adobe Designing Tools
• Provide user interface design for Web-based projects, including dashboards, widgets, and products.
• Update UI per changing needs and requirements.
• Designing user interface for desktop and Web-based products.
• Create interactive prototypes and UI specifications, including screen layouts, color palettes, typography, and user-interface elements.
• Identify user needs and business requirements such as specifications, templates, storyboards, wireframes, and mock-ups.

Skills and Qualification:

• Graduate degree in Computer Science, Computer Engineering, or related technical discipline from Tier-1 Institutes

• 4+ years of proven experience in designing UI/UX for mobile/web applications.
• Working on applications that are transactional and not informational
• Working with tools such as Figma
• Should have experience of working in start-up environment
• Experience of B2C product design in the financial services domain.
• Good expertise in UX design tools.
• Experience in UI/UX testing.

Personality:

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.

The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.

Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

• Own end-to-end Software project/program delivery, including Project plan, schedule, execution/monitoring working with SW engineers globally.

  • Work in close collaboration with Program managers, Project Leads & Architects to achieve tactical project goals & balance strategic Software organization goals.
  • Good knowledge of Java preferably Angular.
  • Work closely with Software development teams spread globally, playing a leadership role in Software development process across products.
  • Identify project risks, control them, and manage regular communication to stakeholders, ensuring thoroughness in dealing with the details.
  • Be a change agent. Drive agility in organization & demonstrate sense of urgency.

  Continuously reviews program progress, proactively identify risks and collaboratively develops and drives risk mitigation efforts.

  • Interacts frequently with all levels of internal management as well as across functions and business units.
  • Participates in interactions with customers and regulators concerning product design, systems, and processes.
  • Identifies and manages continuous improvement projects that may span multiple sections or departments with the objective of achieving quality, reliability, and cost improvements.
  • Develops long term plans for product development proposals.
  • Continuous improvement and simplification for efficient delivery.
  • Highly experienced in SDLC implementation
  • Demonstrated facilitation and negotiation skills in driving closure on product/program-related decisions/issues
  • Strong visualization & reporting skills using latest & greatest project management & reporting tools
  • Strong presentation skills and having had the exposure to reporting out project status to senior management.

  Excellent interpersonal/communication/influencing/negotiation skills required

  • Effective communication with customer.

   

  Notice Period :Immediate (0-15 days

• Min 2 end to end implementations in SAP Enterprise Portal.
• Working knowledge on SAP portal system administration, content admin and user management, creation of Roles, iViews etc.
• Familiarity in NWDS/NWDI (Different perspectives and their use) and NWDI Track creation.
• SAP Enterprise Portal (PCD, KM, UWL and System Objects).
• Experience in WebDynpro ABAP and JAVA application.

• Expertise in developing applications on the Microsoft .NET framework.
• C#, ASP.NET MVC, .NET Core, SQL Server, Azure API, ReactJS
• Hands-on experience in .NET Core MVC, Angular/React and SQL Server, Azure
• Experience in writing NUnit test cases and GitHub
• Nice to Have Knowledge on Azure DevOps and Azure API
• Need to have Hands-on development experience

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

Qualifications for Ruby

Time Zone EST Overlap of 3-4 hours/day

• Proficient in Ruby, and one of the Javascript UI frameworks like React, Ember, Angular, etc.
• Experience working with MySQL, BigQuery, and Snowflake.
• Experience in UI frameworks like React, Ember, Angular, etc.
• Experience building and deploying applications in an Amazon Web Services (AWS) ecosystem. 
• 5+ years of software engineering experience developing scalable production software incorporating testing, evaluation, and monitoring.
• Full-stack development experience
• Strong knowledge of CS fundamentals and code organization best practices
• Bachelor's degree in Computer Science or equivalent practical experience.
• Built systems that make use of complex job queues and offline processing
• Experience with Docker/ECS/AWS
• Experience with testing and writing test cases
• Experience with Jest, Enzyme, and RSpec