System Engineer

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are looking for dedicated sales professionals to drive the adoption of our product at Higher Ed institutions, universities, and colleges in North America. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you.

Responsibilities

• Own full sales cycle, from prospecting to close.
• Present the product, online and in person, to researchers, teaching faculty and academic librarians.
• Proactively build & nurture relations with clients and users through emails, calls and in person.
• Analyze trends and make data-driven decisions based on priorities in your work.
• Work effectively with other team members to deliver on sales targets, team projects and campaigns.
• Attend trade shows and participate in other marketing activities.

Requirements:

• Willingness to work in 9 AM to 5 PM EST (New York time zone) shift.
• A college degree.
• 2+ years of sales experience, ideally in business development or account management roles
• A drive to succeed and a passion to build a career in sales.
• Excellent communication, presentation, and negotiation skills in person and online.
• Experienced with Salesforce or similar platforms.
• Confidence in dealing with clients and product users.
• Self-motivated, initiative, results-oriented, and willing to learn new skills.

Why Join JoVE?

• A competitive compensation package including unlimited commissions on your sales
• You will make a direct impact in accelerating science research and education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us

Roles and Responsibilities

• Utilize LinkedIn to identify and establish relationships with potential clients by conducting research and outreach activities.

• Develop a compelling company profile and deliver it to prospective clients in an engaging manner to generate interest and foster meaningful connections.

• Facilitate virtual meetings between clients and the manager to promote effective communication.

• Coordinate in-person meetings with clients as necessary to foster a stronger relationship and facilitate successful collaboration.

• Consistently follow up with clients to increase the likelihood of conversion and ensure their satisfaction with the company's products or services.

• Cultivate meaningful relationships with potential clients through effective communication and engagement.

• Establish ongoing communication with current clients to maintain strong relationships and ensure their continued satisfaction with the company's offerings.

Skills Required

• The ability to effectively communicate and persuade potential clients to purchase the company's products or services.

• Building strong relationships with clients and maintaining regular communication to retain their business.

• Negotiate and close deals effectively with clients and other stakeholders.

• Demonstrate strong active listening skills to gain a deep understanding of client’s needs, challenges, and goals, and develop customized solutions.

• Collaborate with colleagues in other departments to align sales efforts with the company's overall strategy and objectives.

• Employ strategic thinking to design and implement sales plans that are aligned with the company's goals and achieve business objectives in a competitive marketplace.

Candidate should have strong experience in front end with backend technologies like Typescript, NestJS, Angular, NodeJS, ExpressJS, TypeORM, and Postgres, AWS, Rest API’se 

Only Immediate Joiners.  Work location : Bangalore

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

Roles and Resposibilities

• Design and implementation of the overall web architecture.

• Flawless implementation of our approved user interface.

• Design and deployment of our database used in online and offline executions and construction of our REST API.

• Integrating with third-party APIs and existing frameworks.

• Design and implementation of continuous integration and deployment.

• Providing improvements to the product being supported.

• Actively participated in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives, and solution releases.

• Developing and adhering to best practices for developing applications and continuously contributing to team performance improvement and collaboration.

• Design, code, test, debug, maintain, and document programs.

• Writing unit tests to continually improve the quality of our ability to introduce features at a rapid pace.

• Programming, updating, and managing server-side code.

• Working closely with other developers to maintain structured code.

• Continuously improve the tribe’s services to achieve technical excellence and pay off the technical debt over time.

Required Skills

• At least 3 years of experience with: Relevant back-end programming

• in NodeJS, ReactJS, ExpressJS, JavaScript

• Database design and management, including being up on the latest practices and associated versions.

• Server management and deployment for the relevant environment

• Familiarity with a relevant and globally supported framework—both front-end and back-end.

• Ideally, familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries

• Thorough understanding of user experience and possibly even product strategy.

• Experience implementing testing platforms and unit tests

• Proficiency with Git

• Experience with agile and/or DevOps processes and tools (e.g., JIRA,) Ability to translate software requirements into working and maintainable solutions within the existing application frameworks.

• Excellent knowledge of relational databases. Excellent skills in DB schema design.

Skills:- MongoDB, Express, React.js, NodeJS (Node.js), Amazon Web Services (AWS), Javascript, CI/CD, Redis, Elastic Search and Heroku

Industry

Information Services

Employment Type

Full-time

Roles and Responsibilities:

• Planning a new feature or planning to enhance an existing one
• Developing new features
• Fixing existing/new bugs
• Adding tests to the current test kit

Desired Candidate Profile:

• Deep understanding of JavaScript and Angular Framework
• Understanding of Git and pull requests
• Clear written and spoken communication skills
• Excellent analytical skills
• 2+ years in web development using Angular

Video Platform Architect - C/C++

Details

• Location – Pune
• Reporting to – CTO (Shankar Borate)
• Designation : Architect

Educational Background

• Engineering graduate (B.E./B.Tech)

Professional Experience

• 8+ Years of hands on experience in C/C++ Language, Core C language is preferred

Primary Role

• Full ownership of building our video platform using various open source technologies and if required implement our own video technologies

• You will build 1-1, many to many audio and video conferencing, broadcasting system and related features such as recording using open source technologies
• Architect, Develop, implement various features in video platform
• You will need to work in open source frameworks code base, understand nitty-gritty of how its designed and implemented

• Responsible to configure, enhance Coturn, Janus WebRTC gateway OR any other video related open source technologies as per our need
• Responsible for fixing various issues in video platform
• Responsible for integrating Video Platform with Chat Platform and other external platforms including Web and Mobile application
• Work with other engineering team for any video related work
• Responsible for supporting video platform in production environment
• Explore new video related technologies, do POCs
• Help DevOps team deploy the platform in various customer data centers (Aws/Azure cloud and on premises deployments)
• To build micro-services using C language libraries.
• Integrate video platform with other internal systems as well as external customer systems as per business need
• Coach and lead the team technically
• Experience of automating build and deployment process of C/C++ language based products
• Experience of working with video technologies such as WebRTC, Janus, Kurento, Jitsi etc.
• Strong experience of architect and design of core software product
• Experience of working on Android, iOS and UI technologies

Secondary Role

• Training engineering team on Video technologies
• Ensure DevOps practices are implemented in products that help manage the DevOps well
• Build good understanding of product features
• Participate in technical support call rotation

Other Skills:

• Excellent understanding of Software Architecture, design and development fundamentals
• Excellent understanding of how open source technologies can be tuned for solving our business problem and if requires enhance the same
• Automate the build and deployment process of C/C++ based software products
• Explore and Build in-depth understanding of video technologies  
• Enhance video platform for scalability, performance and video quality. You will need to think in-depth of how video and audio technologies work and figure out way to implements our business flows in such a way that end system solve core business need
• Write micro-services in C language. Integrate external services in existing platform
• Strong understanding of operating system and networking concepts
• Strong debugging and problem solving skills
• Strong understanding of data structure and algorithmic skills
• Ensure Systems are up 24x7
• Participate in technical support
• Travel to customer place to resolve deployment related issues
• Somebody who can think out of box and believe in building excellency in whatsoever he do

Personality and attitude traits

• Problem Solver – We like people who understands and solves problem in best possible way
• Team Player – We believe in team outcome that helps company and team grows along with individual
• Passionate about work – We like people who like to work, and want their work to mean something
• Self-starter and motivator – We do not believe in monitoring or tracking team members
• Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
• Tech savvy – If you are not tech savvy yourself, then tech companies are not for you
• Individual contributor – We are a small team, and everyone has hands on contribution
• Startup savvy – We are a startup in every possible sense, and like people who like to work in startups
• Eager to grow – We are a small team, and want to have people to grow into larger roles as the company grows

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.