Salesforce Commerce Cloud Engineer

Position : Digital Marketing Executive

Experience : 0 – 2 Years (Freshers Welcome – College Students / 12th Pass can also apply)

Location : Major Mohit Sharma Rajendra Nagar, Ghaziabad

Work Mode : Work From Office

Working Days : Monday to Saturday

Employment Type : Full-time

Job Summary :

We are looking for an enthusiastic Digital Marketing Executive who can manage social media content, online campaigns, and help grow our brand’s digital presence.

This role is perfect for freshers, students, or beginners who are eager to learn and build a career in digital marketing.

Mandatory Skills : Basic knowledge of social media marketing, SEO, content creation, and strong communication skills.

Key Responsibilities :

• Create and post engaging content on social media platforms (Instagram, LinkedIn, Facebook, etc.)
• Monitor social media trends, respond to audience interactions, and improve engagement.
• Assist in running and optimizing digital marketing campaigns (SEO, SEM, Email Marketing, Google Ads, Meta Ads).
• Collaborate with design/content teams to ensure consistent branding and messaging.
• Analyze campaign performance and prepare simple reports to track growth.
• Support in website updates, promotions, and marketing initiatives.

Skills & Qualifications :

• Passion for digital marketing and social media management.
• Basic understanding of SEO, Google Ads, or Meta Ads (preferred but not mandatory).
• Good communication and creative thinking skills.
• Familiarity with tools like Canva, Google Analytics, or MS Excel is a plus.
• Open to freshers, college students, or 12th pass candidates who want to start their marketing career.

Why Join Us :

• Great learning opportunity with hands-on exposure to digital marketing tools.
• Creative and supportive work environment.
• Build a strong foundation for your marketing career.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Job Summary

We are looking for a reliable and organized Admin Executive to handle day-to-day administrative operations and ensure smooth functioning of the office. The ideal candidate should be detail-oriented, proactive, and capable of managing multiple tasks efficiently.

Key Responsibilities

• Manage daily office operations and administrative tasks
• Maintain office records, files, and documentation (physical & digital)
• Coordinate with vendors for office supplies, maintenance, and services
• Handle incoming calls, emails, and correspondence
• Assist HR with attendance, leave records, onboarding documentation
• Support finance team with bill tracking, invoices, and expense records
• Schedule meetings, manage calendars, and arrange travel if required
• Ensure office policies and procedures are followed
• Maintain cleanliness, safety, and discipline within the office
• Act as a point of contact between management and staff for admin matters

Required Skills & Qualifications

• Bachelor’s degree in any discipline
• Strong organizational and multitasking abilities
• Problem-solving mindset and attention to detail

Responsibilities

• End-to-End Embedded/DSP system design.

• Complex logic implementation using RTL coding techniques (preferably VHDL and HLS)

• Able to implement various complex algorithms and curve fitting/Neural network based algorithms inside the FPGA hardware.

• Writing modular RTL codes and design techniques using IPs.

• Simulating the design at various stages of development.

• CDC, STA, area/power optimizations, floor planning, linting.

• Interfacing high speed ADCs/DACs using state of the art data transfer links to FPGA.

• Using DDR RAM and SG-DMA for low latency, high-speed data transfer.

• Familiarity with high-speed communication systems viz. USB 3, PCIe, Gbe, 10 Gbe, 100

Gbe etc.

• Linux device driver development.

Skills

• VHDL/Verilog, C/C++, familiar with Xilinx development tools.

• Design knowledge of PCIe, LVDS, SPI, AXI, USB etc. interfaces.

• Ability to design using primitives instead of inferred design from RTL.

• Embedded linux device drivers, petalinux, exposure to yocto project.

• Exposure to various compression algorithms.

Desired Qualification/Experience

• Talent and zeal to work with new challenging system designs.

• Thorough understanding of digital systems.

• Hands-on experience on the RTL design, preferably with a repository of previous

projects

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

JOB DESCRIPTION: FULL STACK DEVELOPER

About Company: Do you want to work in a fast growing company by doing meaningful work and have fun doing it? Remitbee, a FinTech with headquarters in Canada and office in Chennai is seeking a skilled full stack developer with experience in React and Node JS. Individuals who apply for Remitbee careers should be passionate about tech and driven towards innovating the industry further with the Remitbee team. This position will be based out of Chennai.

This position also comes with the opportunity for career growth and working hour flexibility. We look forward to reading your application. At least 3+ years of experience in backend technologies like Node.js, Express, Sequelize

What will you do?

·      Work in an agile team of developers, QA, DevOps and founders

·      Implement new systems and redesign legacy systems, using leading technologies, to support advancing Research business requirements

·      Research and analyze business and system needs. Explore solution options to recommend designs and technologies

·      Writing test cases

Skills and requirements:

·      At least 3+ years of experience in backend technologies like Node.js, Express, Sequelize

·      Experience in frontend technologies such as React JS, Next JS, Material UI

·      Experience with automated task runners such as Grunt or Gulp

·      Experience in Database like MySQL and/or PostgreSQL

·      Comfortable applying engineering best practices for Test Driven Development, integration testing version control, release management, work estimation and planning

·      Experience to work with Rest and GraphQL APIs

·      You know how to use Git,

·      You are passionate about code quality. Writing tests and documentation belong to your natural workflow.

·      Participate in or lead all parts of the software development lifecycle, including analysis, design, programming, testing, implementation, and support.

·      A history of active contributions to open source projects

Competencies:

·      Strong communication skills

·      Self-Motivated

·      Willingness to learn new tools and technology and work in a collaborative environment

Note: Candidate must worked on more into backend development (NodeJS)

• Experienced in writing queries and stored procedures in SQL.
• Hands-on in developing and supporting batch-based systems, with experience in data profiling and debugging.
• Experience in performance tuning techniques and tools

• Working with the development team to create physical database schemas.
• Optimising database design for optimal performance.
• Advising on best practices for developers interacting with the database.
• Developing and testing SQL and stored procedures.

Roles & responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information via email.
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers and updating the same on CRM
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and service
• Researching and qualifying new leads