Growth Hacker

About VerbaFlo.ai 

VerbaFlo.ai is a fast-growing AI SaaS startup revolutionizing how businesses leverage AI-powered solutions. As a part of our dynamic team, you’ll work alongside industry leaders and visionaries to drive innovation and execution across multiple functions.

Role Overview 

We are looking for an Engineering Manager to design and develop user-friendly, scalable, and high-performance web applications. This role requires deep expertise in backend technologies, attention to detail, and the ability to collaborate with cross-functional teams.

Job Type: Onsite [Mon - Fri]

Shift Timings: 12 pm to 8 pm IST

Responsibilities 

• Design, develop, and maintain scalable backend systems, APIs, and data pipelines.
• Collaborate closely with frontend engineers, product managers, and AI teams to deliver cohesive features and seamless user experiences.
• Ensure the reliability, security, and performance of backend systems.
• Write clean, maintainable, and efficient code using modern backend practices.
• Implement automated testing, CI/CD workflows, and infrastructure as code (where applicable).
• Own the end-to-end lifecycle of backend features, from architecture to deployment.
• Monitor production systems and resolve performance and scalability issues.
• Contribute to architectural decisions and help evolve our engineering best practices.
• Lead and define backend architecture decisions, ensuring systems are built for long-term scalability and maintainability.
• Mentor and guide junior and mid-level engineers through code reviews, technical discussions, and design feedback.
• Act as a technical anchor for cross-functional initiatives, translating ambiguous product requirements into clear engineering plans.

Requirements 

• 7-11 years of overall experience in backend development [Required]. 
• 1-2+ years of experience working as an Engineering Manager [Required].
• 2-4 years of experience working in a startup [Seed/Series A or B] [Required]
• Proficiency in Node.js, Python, or Go.
• Deep understanding of RESTful API design.
• Strong experience with databases: PostgreSQL, MongoDB, ElasticSearch.
• Exposure to message queues, job schedulers, or event-driven architectures (e.g., SQS, Celery, etc).
• Familiarity with cloud platforms like AWS, GCP, or Azure and containerization tools (Docker, Kubernetes).
• Experience with Git, CI/CD tools, and writing unit/integration tests.
• Strong problem-solving skills and a mindset geared toward performance and security.
• Excellent communication and collaboration abilities.

Why Join Us?

• Work directly with top leadership in a high-impact role.
• Be part of an innovative and fast-growing AI startup.
• Perks & Benefits: gym membership benefit, workation policy, and company-sponsored lunch.
• Opportunity to take ownership of key projects and drive efficiency.
• A collaborative, ambitious, and fast-paced work environment.

If you’re looking for an exciting role that combines strategy, execution, and leadership exposure, we’d love to hear from you!

The L1 Application Support team is the first line of defense for all production-related customer issues.

Form: https://forms.gle/YCDLPZC7wD3isEYR7

Responsibilities

1. Incident Handling & Production Support

2. Escalation & Coordination

3. Monitoring & Alerts

4. Documentation & SOP Adherence

5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Understanding of HTTP, webhooks.
4. Ability to read logs and use monitoring tools.
5. Experience with Jira, Freshdesk, Zendesk, or similar ticketing tools.

1. Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Recruitment

Finding eligible candidates

Establishing and maintaining criteria for what an eligible candidate is (ie point score on interview, ref parse out doc) 

Preliminary interview (record and report). Final offer to be deliberated amongst the founders

Building business relationships with recruiters

Advising us on new ways to recruit

Onboarding

Keeping track of documents of candidates

Offer letter to be sent

Training classes to scheduled

HR meeting

Creating ID cards

Getting access cards

Sending PF documentation to accountant

Giving employment contract

General operations

Scheduling week to week

Planning and keeping track of PTO, sick leave, emg leave etc. (End of year handling rollover reports for PTO)

Maintaining weekly hours review. Ensuring accuracy every week.

Giving monthly report to founders for billing

Monitoring tardies and absences and reducing this

Keeping track of each employees vertical based on QA recommendations and tardiness/behavioral issues

Written notices, documentation

Scheduling performance reviews

Keeping track of raises and increments

Proposing solutions to us in case it’s a systemic issue and not just an issue with one or two employees

Organizing company outings/events

Handle loan requests and paperwork

Make minutes of weekly meeting

Handling resignations

Enforcing minimum notice periods

Handling terminations

Keeping up with documentation for all

SPOC for accountant

SPOC for co-working space

SPOC for employees

• Firm grasp of the JavaScript (and TypeScript ) language and its nuances
• Knowledge of (functional or object-oriented) programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites.

Experience Level – 3 to 5 years

Responsibilities

• Review and analyze system specifications.
• Collaborate with team to develop effective strategies and test plans.
• Execute test cases (manual or automated) and analyze results.
• Evaluate product code according to specifications.
• Create logs to document testing phases and defects.
• Report bugs and errors to development teams
• Help troubleshoot issues.
• Conduct post-release/ post-implementation testing.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Skillset

• Familiarity with Agile frameworks
• Ability to document and troubleshoot errors.
• Working knowledge SQL
• Excellent communication skills
• Attention to detail.
• Analytical mind and problem-solving aptitude
• Strong organizational skills

Must Have

• Experience in UFT
• Jmeter is an added advantage.
• API testing experience
• ISTQB Certification