
Senior Business Analyst (Product Analytic Top b2c company s), M
at Talent Pro
Criteria
Mandatory
- Strong Product / Business Analytics profile, with a focus on B2C digital products
- Mandatory (Experience 1): Must have 4+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)
- Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL, Excel, Python, R)
- Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
- Mandatory (Experience 4): Proven ability to translate and communicate complex analytical concepts into clear, actionable insights for non-technical stakeholders
- Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
- Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
- Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
- Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
- Note: Total years of experience must not exceed 6 years.
Preferred Companies
Scaler, Unacademy, upGrad, BYJU’S, Vedantu, Khan Academy, Toppr, Practo, QISpine, Paytm, Paytm Money, Freo Money, Groww, Zerodha, CRED, Navi, PhonePe, Jupiter, Kuku FM, Hike Messenger, Pocket FM, Dailyhunt, Gaana, JioSaavn, MX Player, Hotstar, Gameskraft, Dream11, MPL, Nazara Technologies, WinZO

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ROLES AND RESPONSIBILITIES:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
IDEAL CANDIDATE:
- 2-5 years of experience on the internet/technology industry (mandatory)
- B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
PERKS, BENEFITS AND WORK CULTURE:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off sites & Celebrations
BEYOND WORK:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Qualifications
- 2-4 years of relevant experience in developing complex enterprise applications using Java, Spring Boot, Message Queues ( like Apache Kafka, RabbitMQ, etc...),Multithreading, and SQL
- Ability to write high-quality code with speed
- Should have experience in building various end to end feature
- Product and startup background is preferred
- Have a good understanding of SDLC, Agile, and design patterns
- Have a working experience with Github and Jira tool
- Should be able to mentor and lead the team in fast-paced environments.
- High growth\Startup mindset
- Open Source contribution\Active Git profile big plus
- Interest in cloud security is a big plus
- Experience developing data center applications in cloud security, backup, and disaster
- recovery, is a big plus
- Knowledge of AWS\Azure is a big plus
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls promptly and efficiently
- Manage the reception area, ensuring it is clean and organized
- Provide administrative support to various departments, including typing, filing, and scheduling meetings
- Assist with vendor management tasks, such as maintaining vendor records, processing orders, and resolving vendor inquiries
- Perform basic accounting tasks, including processing invoices, reconciling accounts, and preparing financial reports
- Assist with other ad-hoc tasks and projects as needed
Requirements:
- Diploma or equivalent or higher; additional education or certification in office administration or accounting is a plus
- Proven experience in a receptionist, administrative assistant, or similar role
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
- Basic knowledge of accounting principles and practices
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
Job description
Social Media Manager
Company Profile: PinBox is the only global pensionTech committed exclusively to mass-scale digital micropension inclusion among self-employed women and youth. We deploy our white-labelled, API-enabled pension administration and delivery platform, our unique deployment model and a simple and intuitive UI/UX to make access to regulated pension, savings and insurance products easy and simple for non-salaried informal sector workers. We're working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and Nigeria by 2023. Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and insurers use our pensionTech to build a mass market for their products beyond their traditional agentled customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and gig-platforms use our plug-and-play pensionTech to instantly offer an integrated social protection solution to their clients, members and employees without any new investments in IT or capacity enhancement. We’ve recently completed our first equity fundraise to enhance our engineering, business and delivery capacity and embark on the next stage of pinBox pensionTech development and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to start saving for their old age in a secure, affordable and well-regulated environment. We are looking for a passionate and creative Social Media Manager who will enhance our brand and build strong online communities through various social media and digital platforms.
The social media manager will deploy innovative ideas to build mass-scale retail traction and adoption of our micro-pension solution, as well as for our social initiatives such as “Gift-a-Pension”.
Responsibilities:
1. Work closely with internal and external content teams to co-create original text and video content, manage posts, respond effectively to followers and manage the pinBox image and brand in a cohesive way to achieve our mission and goals,
2. Use creative strategies to amplify new concepts and ideas to pinBox target segments using a variety of social media and digital platforms including Facebook, Instagram, Twitter, LinkedIn as well as digital content and news platforms,
3. Design and implement innovative social media campaigns to motivate and encourage mass-scale voluntary micro-pension enrollments — both by self-employed individuals, as well by households for family members and domestic help,
4. Analyze and track emerging social media trends, monitor SEO and user engagement and present weekly and monthly reports that help to shape and optimize pinBox content, communications and digital marketing efforts, and
5. Handle our retail and corporate social media presence ensuring high levels of customer and key stakeholder engagement.
The ideal candidate processes
1. An undergraduate degree in Marketing, Communications or a related field,
2. At least 3 years’ experience in social media management, preferably for a retail brand (retail financial services experience is preferred though not mandatory),
3. Ability to convey complex concepts and ideas in a simple and interesting way,
4. Excellent knowledge of Google Analytics, and of Facebook, Instagram, Twitter and other social media platforms and best practices,
5. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and
6. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to function effectively and proactively under tight deadlines
Location Delhi (Work from home)
Experience: Min 3 yrs
Strong analytical and Problem solving skills.
Strong knowledge of .NET web framework includes ASP.NET, ASP.NET MVC, .NET Core (Nice to have) , Web API, LINQ , HTML, JavaScript, jQuery, AJAX and CSS
Experience designing, developing, and deploying Web Services and Web apps on IIS.
Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
Experience with debugging, performance profiling and optimization.
Experience with git source control
Familiarity with writing unit tests
Familiarity with micro services.
Ability to take a project from start to finish with or without supervision
Strong communication skills with both internal team members and external stakeholders
Good to have team handling experience
What you will do:
- Deepening the relationship with B2B2C channel
- Strengthening the relationship with existing customers
- Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
- Managing relationship with onboarded customers and taking feedback and resolving customer queries
- Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
- Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
- Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system
Desired Candidate Profile
What you need to have:- At least a graduate in any stream from a reputed university
- A decent understanding of the sales and customer acquisition processes
- Good social skills with ability to understand customer needs and developing relationships with people
- Past experience in successfully closing sales deals remotely is a must
- Openness to move around in NCR and meet doctors
- Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
- Fluency in English and Hindi is a must
- Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel
Role & Responsibilities:
- Design and build advanced applications for the iOS platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Integrate features with wearables and other IoT devices
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Education & Qualification Requirement:
- Bachelor of Engineering, preferably in Computer Science of Information Technology
Desired Skills and Experience:
- You have 3+ years of iOS app development experience using Swift.
- Published apps in the App store
- Have a good sense of how networked applications (Web services/REST APIs and JSON) work
- Well versed with server side syncing, database handling etc.
- Sharp analytical skills - find out edge cases both in code and usability/product.
- Ability to learn and adapt fast.
- Collaborate with cross-functional teams to define, design, and ship new features.
- 2+ years experience in any UNIX environment
- Experience implementing and maintaining unit tests
- Interest in privacy and the protection of personal information
- Good grasp of the fundamentals of UI layout designing, mobile UI components, using common themes and styles.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Strong understanding of design patterns, or an opinion on why they're overrated.
Roles and Responsibilities:
- SDLC and Agile methodologies of software development.
- Experience in managing software development projects - Ability to oversee entire Project Management lifecycle, to include scheduling, coordinating, invoicing and management of multiple projects
- End to end accountability for Software Development projects
- Managing the team of software developers; Advanced level of technical background to provide highly-credible leadership to the team
- Provide technical leadership for software development
- Deliver the project to the clients
- Troubleshoot the issues - custom web applications, mobile application development
- Establish the framework, leverage our product Turanto-Cloud Application Development Platform for each project
- Has a product development background and has experience in building enterprise grade products using C#.Net MVC
- Proven ability to handle multiple scrum teams and guide them to overcome technical challenges
- Good experience in WebAPI and Service Oriented Architecture
- Have practical experience in implementing CI and CD in recent projects and have a DevOps mindset
- Solid understanding of the design process and various tools and resources available in the market and of backend and frontend development
- Ability to accurately and objectively evaluate complex project risks and issues
- Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of stakeholder trust and confidence
- Exceptional tracking and time management skills
- Ability to balance conflicting priorities and changing demands.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Should have expertise on client co-ordination
- Mentor team members for successful delivery of projects
- Guide cross-functional teams in the execution of projects
- Deliver the project successfully with highest quality, agreed effort and on-time
Skills
- Agile development practices (Kanban, Scrum)
- Can do attitude
- Thirst for knowledge and relish the opportunity to solve problems either as a team or independently.
- A natural curiosity, always searching for improvements and learning new skills
- A deep passion for technology and a love of learning new concepts and technologies.
- Must be good in collaboration/team building/servant leadership.
- Key Performance Indicator: Project Delivery Metrics Effort, On-Time Delivery, First Time Right
- Strong technical knowledge in Web Development Frameworks, Mobile App Development Framework, emerging web and app development technologies
- Successfully delivered the software solutions to the client (must)
- Experience of leading a team of 15-20 developers
- Demonstrate leadership skills
- Passion for coding/programming and development
7+ years experience in software development with primary focus on Microsoft .Net stack(Asp.Net MVC, C#, Dotnet Core, SQLAzure, Microsoft Azure) & relevant experience in Web & Mobile App Development is must.
Industry: https://www.naukri.com/it-software-jobs">IT-Software / https://www.naukri.com/software-services-jobs">Software Services
Functional Area: https://www.naukri.com/it-software-qa-&-testing-jobs">IT Software – Development and Maintenance
Role Category: Programming & Design
Employment Type: Permanent Job, Full Time***ONLY FEMALES***
A Zone Manager ensures the Sales Strategy for the company is communicated and implemented within a specific Zone for which this role is responsible. Drive achievement of sales and revenue targets and develop a business implementation plan for the zone to ensure that it delivers against its targets.
Key Responsibilities:
- Appoint, train and develop new Representatives and Leaders in the zone.
- Achieve Agreed revenue and Active staff count targets and KPI s of the zone.
- Work with Leaders in the zone to develop their business. Observe and Coach Leaders in the PATD process and create a PATD environment in the zone.
- Conduct Communication meetings with Leaders and Representatives in the zone.
- Identify opportunities to grow coverage in the zone as well as drive company initiatives to increase sales in the zone.
Education Criteria:
Diploma/Graduation/Post Graduation in any stream with experience in a frontline sales, field sale in Direct Selling, FMCG.








