Senior Business Analyst (Product Analytic Top b2c company s), M

Manage IT network and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements

Support long-term IT-based educational programs that enhance the delivery of education services and development of the school community

Overview of Responsibilities:

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT area. Support and maintenance in the following areas:

1.  Manage the procurement of IT systems.
2.  Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
3.  Prepare and manage the IT infrastructure budget and account for IT fixed assets.
4.  Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools.  Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
5.  Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

1.  Direct daily maintenance to ensure maximum reliability and minimum service interruption
2.  Manage installation of required updates on infrastructure and client systems
3.  Maintain core services
4.  Recommend and implement changes and system enhancements to improve the network

Client platforms

1.  Set up, install and maintain desktops and laptops in the school
2.  Ensure standard configurations across the deployed systems
3.  Directly and with third party vendors manage the repair and servicing of equipment
4.  To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well

Software

1.  Ensure all software is properly licensed
2.  Manage the installation and upgrade schedules for educational and business software
3.  Provide technical support for school management, accounting and educational software
4.  Assist the teaching staff in identifying and integrating educational software available in India  and internationally

IT security

1.  Ensure all LANs and VPNs are secure from both electronic and physical intrusion
2.  Review and maintain a proper level of access and password control
3.  Ensure data integrity through routine database scans
4.  Establish a disaster recovery plan
5.  Guarantee network data is backed up on a daily basis

Reprographics

1.  Work with third party vendors to ensure the reprographics equipment runs smoothly
2.  Provide technical support as needed

Audio/ visual equipment

1.  Maintain the school’s inventory of audio/ visual equipment
2.  Assist in the installation and setup of equipment as needed

IT training and help desk support

1.  Provide training for both educational and business applications as needed
2.  Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
3.  Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues  

New facility development

1.  With the Project Manager, develop IT infrastructure plans and budgets
2.  Prepare IT and telecom cabling plans
3.  Identify hardware and software requirements
4.  Manage purchasing, installation and servicing of equipment with third party vendors
5.  Conduct infrastructure and product testing
6.  Manage IT handover and acceptance procedures

General requirements

1.  Maintain an inventory of all IT, audio/ visual equipment and licenses
2.  Ensure consistent documentation of the operating environment
3.  Develop the annual IT plan and budget with the Head of Technology
4.  Evaluate and set standards for hardware and software
5.  Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
6.  Perform general IT duties as required

The IT Manager holds primary responsibility within location for IT and IT related issues.

Skills and Experience Required:

1.  Must have a minimum of 8 years IT systems and operations management experience including 5 in the K12 education sector
2.  Minimum 5 years experience with IT infrastructure budgets and cost management
3.  Minimum 5 years experience supervising professional IT personnel
4.  Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures
5.  Strong personal skills to communicate directly with end users in sometimes tense situations
6.  Bachelors degree in computer science, information systems or related computer field
7.  Strong to Fluent written and verbal English
8.  Strong initiative, integrity and good judgment
9.  Fast problem solving skills in new situations
10.  Ability to handle multiple tasks simultaneously 

Desire experience of leading and managing I.T. based projects and vendor management

  IT systems and operations management experience

   Microsoft Windows OS, Microsoft Server and related technologies

  Network management experience including LAN/ WAN/ VPN

  Open Directory and/or Active Directory management experience

  Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies

Eligibility Criteria- Experience in Manual Testing and knowledge of e-commerce testing.

Key Skills Required:

1. Good knowledge of the software testing life cycle and process.
2. Able to communicate effectively with others using written and spoken English.
3. Having a testing mindset with a passion for quality.
4. Knowledge if any programming knowledge is mandatory.

We are looking for a Human Resources Manager that is committed to providing our staff members with exceptional work experience. From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs. Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand.

Note: We are not looking for Plant HR, Corporate Experience is Preferred.

Job Profile: HR Manager

Required Experience: 5-7 years of experience with Payroll Management, Employee Engagement, Compliance, etc.

Location: Alkapuri, Vadodara (On-Site)

Schedule: US Shift (7PM to 4AM)

Salary: 6-8 LPA (Depending on the profile)

Job Responsibilities:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Bridge management and employee relations by addressing demands, grievances or other issues.

Support current and future business needs through the development, engagement, motivation and preservation of human capital.

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Ensure legal compliance throughout human resource management.

Report to management and provide decision support through HR metrics.

Maintain pay plan and benefits program. Oversee and manage a performance appraisal system that drives high performance.

Roles and Responsibility

Utilize design tools and processes to create new product design elements Participate in peer reviews of design work to evaluate design techniques and overall success in meeting the compelling user experience objectives Lead the enhancement the current design system containing our re-usable design elements and components, style guide, WCAG compliance standards, and developer instructions Work with team members of all levels to complete daily tasks, share design and development knowledge, follow-up and escalate issues appropriately, and recommend design and process enhancement Take part in user-centered design methods including user research & synthesis, exploration, story-telling, detailed design, journey mapping and prototyping Design and present findings to the business on 2 to 3 actionable items to enhance the customer experience Create and communicate your design and user experience insights to company leaders Document design notes, element construction, development processes, and other supporting materials Manage project plans, feature design and delivery Work alongside a UX Designer to conduct user research into how users work through data entry forms and obtain user feedback on existing designs that will help inform new design improvements

• Develop comprehensive E2E test cases at the application and multi-application levels
• Create direct channels of communication to software and application developers that get the job done without managerial interjection
• Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results
• Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress
• Determine and document user requirements for business processes and abide by those requirements for future projects. 

• Bachelor’s or master’s degree in related technical field
• 3+ years of associated work experience
• Advanced SQL database management and D365 and maintenance skills
• Practical application ability with Microsoft Office and Visio
• Detailed analytical abilities
• Strong experience in user testing and project management

• Willing to contribute in Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req
• Must have Good Internet & Good Laptop/System 

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and business roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, and build roadmaps
• Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functional teams.
• Highly involved in recruitment while building team also leading app development for both platforms.
• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard,  REST popular frameworks & libraries}, JVM, GC tuning, performance tuning) Express etc

• Experience in Microservices architecture is a must.
• Working on public clouds such as AWS, GCP, Azure etc is preferred
• Worked on Relational data stores viz. MySQL, Oracle, or Postgres.
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc