Senior Business Analyst

Position Details

Position Title: React Native Full Stack Developer

Location: Bangalore

Experience: 2–3 Years

Employment Type: Full-Time / Contract

Role Summary

We are looking for a React Native Full Stack Developer with experience in mobile application development and backend integration. The candidate will be responsible for developing, maintaining, and enhancing cross-platform mobile applications and supporting backend services.

Educational Qualification

• B.E / B.Tech / M.E / M.Tech / MCA in Computer Science, Information Technology, or related discipline

Key Responsibilities

• Develop and maintain cross-platform mobile applications using React Native
• Build reusable UI components and ensure responsive mobile application design
• Integrate REST APIs and backend services with mobile applications
• Develop and support backend functionalities and database interactions
• Collaborate with UI/UX designers, backend developers, and QA teams
• Debug, troubleshoot, and optimize application performance
• Participate in code reviews, testing, and deployment activities
• Ensure application quality, security, and scalability

Required Skills

• Strong experience in React Native and JavaScript / TypeScript
• Experience with React.js and modern frontend development concepts
• Good knowledge of Node.js and backend API development
• Experience with RESTful APIs and third-party integrations
• Knowledge of databases such as MongoDB, MySQL, or PostgreSQL
• Familiarity with Git version control and Agile development methodologies
• Understanding of mobile app deployment for Android and iOS platforms
• Good debugging and problem-solving skills

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

UI/UX Designer responsibilities include:

• Gathering and evaluating user requirements, in collaboration with product managers and engineers
• Illustrating design ideas using storyboards, process flows, and sitemaps
• Designing graphic user interface elements, like menus, tabs, and widgets

Job brief

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients. UI/UX Designer responsibilities include gathering user requirements, designing graphic elements, and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you. Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows, and sitemaps
• Design graphics user interfaces elements, like menus, tabs, and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images

Requirements

• Portfolio of design projects (does not matter if the project is not live)
• Knowledge of Designing tools (e.g. Figma )
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills

YOptima is a well capitalized digital startup pioneering full funnel marketing via programmatic media. YOptima is trusted by leading marketers and agencies in India and is expanding its footprint globally.

We are expanding our tech team and looking for a prolific Staff Engineer to lead our tech team as a leader (without necessarily being a people manager). Our tech is hosted on Google cloud and the stack includes React, Node.js, AirFlow, Python, Cloud SQL, BigQuery, TensorFlow.

If you have hands-on experience and passion for building and running scalable cloud-based platforms that change the lives of the customers globally and drive industry leadership, please read on.

1. You have 6+ years of quality experience in building scalable digital products/platforms with experience in full stack development, big data analytics and Devops.
2. You are great at identifying risks and opportunities, and have the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
3. Do you enjoy going deep into that part of the 'full stack' that you are not an expert of?

Responsibilities:

• You will help build a platform that supports large scale data, with multi-tenancy and near real-time analytics.
• You will lead and mentor a team of data engineers and full stack engineers to build the next generation data-driven marketing platform and solutions.
• You will lead exploring and building new tech and solutions that solve business problems of today and tomorrow.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science or equivalent discipline.
• Excellent computer systems fundamentals, DS/Algorithms and problem solving skills.
• Experience in conceiving, designing, architecting, developing and operating full stack, data-driven platforms using Big data and cloud tech in GCP/AWS environments.

What you get: Opportunity to build a global company. Amazing learning experience. Transparent work culture. Meaningful equity in the business.

At YOptima, we value people who are driven by a higher sense of responsibility, bias for action, transparency, persistence with adaptability, curiosity and humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the courage to handle rejections and failure and rise up, and the persistence and humility to iterate and course correct.

1. We look for people who are initiative driven, and not interruption driven. The ones who challenge the status quo with humility and candor.
2. We believe startup managers and leaders are great individual contributors too, and that there is no place for context free leadership.
3. We believe that the curiosity and persistence to learn new skills and nuances, and to apply the smartness in different contexts matter more than just academic knowledge.

Location:

1. Brookefield, Bangalore
2. Jui Nagar, Navi Mumbai

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

• Responsible for reaching out to prospective students and persuading them to purchase the courses.

• Timely addressing the queries and suggestions by students and acting on it on the quick TAT.

• Adhering strictly to the sales calls SLA’s.

• Execution of preset SOPs for the team that you are responsible for

• Collecting feedback from students & stakeholders for successful planning and execution for future

• Coordination between teams to provide swift resolution to prospective students

• Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.

• Recording all successful and unsuccessful attempts to close sales.

• Attending regular team meetings to clarify progress and performance-related expectations.

• Coordinating with the TL to come up with new offerings to increase revenue from existing accounts

• Conducting each of your functions with the utmost respect, regardless of other dispositions.

Requirements :

• Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.

• Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions

Good to have skills:

• Tech understanding/inclination

• Existing network/relationships in target group

Required Education:

B.Tech./ BE - Computer, IT, Electronics only

Required Skills:

• 3+ year of experience in Development in JAVA technology and springboot
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Job Description:

The candidate will be responsible to engage with HNI and NRI customers who are looking to buy Premium property in and around Mumbai with the ticket size upwards Rs.2.5 Crore. She will be responsible to understand the requirement of customers and fix a meeting for our Sales Team with them.

Roles and Responsibility:

1. New lead generation for creating pipeline of prospective HNI and NRI customers.

1. Understand the requirement and fix meetings with prospective HNI / NRI customers to present premium and luxurious projects in and around Mumbai, following up the sales proposals and deliver monthly precise and up to date sales reports.

1. Enhance Product knowledge by market research for better deliverable.

1. Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring payments.

1. Ensure uniform customer experience through standardized processes and handhold the customer through the post sales process upto possession.

1. To lead and implement customer delight initiatives e.g. welcome kits for new customers, prompt allotment letters

Job Location: Chandivali, Mumbai.

Company Profile:

TreasureLand being into real estate segment consists of a robust and committed team of professionals with fresh ideas in conceptualizing, designing, construction and marketing. We act as a backbone to developers and investors who understand the potential in real estate market and are looking for subject matter experts in the niche.The company has executed several projects in Jaipur, Bangalore, Mumbai and Pune. As the company is growing exponentially with an annual turnover of Rs.8Cr+, it is looking for individuals who are dynamic and are willing to lead PAN India expansion.Website: http://www.treasureland.in/">www.treasureland.in