Senior Architect - MuleSoft

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Senior Cloud & ML Infrastructure Engineer

Location: Bangalore / Bengaluru, Hyderabad, Pune, Mumbai, Mohali, Panchkula, Delhi

Experience: 6–10+ Years

Night Shift - 9 pm to 6 am

About the Role:

We’re looking for a Senior Cloud & ML Infrastructure Engineer to lead the design,scaling, and optimization of cloud-native machine learning infrastructure. This role is ideal forsomeone passionate about solving complex platform engineering challenges across AWS, witha focus on model orchestration, deployment automation, and production-grade reliability. You’llarchitect ML systems at scale, provide guidance on infrastructure best practices, and work cross-functionally to bridge DevOps, ML, and backend teams.

Key Responsibilities:

● Architect and manage end-to-end ML infrastructure using SageMaker, AWS StepFunctions, Lambda, and ECR

● Design and implement multi-region, highly-available AWS solutions for real-timeinference and batch processing

● Create and manage IaC blueprints for reproducible infrastructure using AWS CDK

● Establish CI/CD practices for ML model packaging, validation, and drift monitoring

● Oversee infrastructure security, including IAM policies, encryption at rest/in-transit, andcompliance standards

● Monitor and optimize compute/storage cost, ensuring efficient resource usage at scale

● Collaborate on data lake and analytics integration

● Serve as a technical mentor and guide AWS adoption patterns across engineeringteams

Required Skills:

● 6+ years designing and deploying cloud infrastructure on AWS at scale

● Proven experience building and maintaining ML pipelines with services like SageMaker,ECS/EKS, or custom Docker pipelines

● Strong knowledge of networking, IAM, VPCs, and security best practices in AWS

● Deep experience with automation frameworks, IaC tools, and CI/CD strategies

● Advanced scripting proficiency in Python, Go, or Bash

● Familiarity with observability stacks (CloudWatch, Prometheus, Grafana)

Nice to Have:

● Background in robotics infrastructure, including AWS IoT Core, Greengrass, or OTA deployments

● Experience designing systems for physical robot fleet telemetry, diagnostics, and control

● Familiarity with multi-stage production environments and robotic software rollout processes

● Competence in frontend hosting for dashboard or API visualization

● Involvement with real-time streaming, MQTT, or edge inference workflows

● Hands-on experience with ROS 2 (Robot Operating System) or similar robotics frameworks, including launch file management, sensor data pipelines, and deployment to embedded Linux devices

Manager – Information Security

Experience: 10+ years (with minimum 3 years in leadership roles)

Qualification: Bachelors in IT/Computer Science; Preferred: MBA, CISSP, CISM, CISA, ISO

27001/27701 Lead Auditor and Lead Implementor

Key Responsibilities:

 Lead the design, implementation, and continuous improvement of the enterprise-wide ISMS

and PIMS programs.

 Develop and manage the InfoSec strategy aligned with business goals and regulatory

requirements (ISO 27001:2022, ISO 27701:2019, DPDPA, IT Act, CERT-In).

 Oversee security risk assessments, audits, and remediation plans across IT and business

units.

 Manage a team of security professionals; mentor, coach, and evaluate performance.

 Collaborate with Legal, Compliance, IT, and Business stakeholders to ensure security by

design.

 Lead incident response, RCA, and post-mortem reviews.

 Drive security awareness and training programs across the organization.

 Manage security budgets, vendor relationships, and contract negotiations.

Technical Skills:

 Strong knowledge of IBM QRadar SIEM, GTB DLP, CyberArk PAM, Wiz CNAPP, Sentinel

One EDR, Qualys VA and other PT tools.

 Experience in cloud security governance (Preferred on AWS and Azure; Good to have GCP).

 Experience of MITRE ATT&CK, NIST CSF, CIS Controls, OWASP Top 10.

Soft Skills:

 Strategic thinking

 Stakeholder management

 Team leadership

 Excellent communication

 Quality Documentation

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Skills Required:

• 3+ years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery

Experience managing, supporting and deploying network infrastructures
􏰀 Strong ability to diagnose server or network alerts, events or issues
􏰀 Understanding of common information architecture framework
􏰀 Perform proactive monitoring and alerting with using ticketing platform and reporting
􏰀 Ability to perform software upgrades, server and 3rd party application patches, etc.
􏰀 Perform health-check and proactive maintenance of all the infrastructure devices
􏰀 Good time management and organizational skills
􏰀 Ability to handle multiple concurrent tasks and projects with minimal supervision
􏰀 Knowledge of project management methodologies and techniques
􏰀 Good verbal as well as written communication skills
􏰀 Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)
􏰀 Previous customer service or helpdesk experience preferred

Requirements and Qualifications

• Bachelor’s or master degree in engineering
• 7+ years of work experience, 1+ years of experience as a lead
• Proficient understanding of HTML, CSS, and Javascript
• Proficient understanding of ReactJs or similar library
• Good understanding of responsive web development
• Good understanding of SEO and analytics
• Ability to break the business problem into smaller features
• Ability to access the technical feasibility of UI/UX designs
• Build reusable code and libraries for future use
• Optimize application for maximum speed and scalability
• Proficient understanding of cross-browser compatibility