Search Engine optimisation Specialist

Way2DreamJobs is building a premium cloud mentorship ecosystem focused on real-world Microsoft Azure and Modern Workplace skills.

We are inviting experienced Azure professionals to collaborate as founding weekend mentors for a remote mentorship program.

This is not a traditional full-time job. It is a flexible mentor collaboration model designed for working IT professionals who want to share real enterprise experience.

Responsibilities:

• Conduct weekend mentorship sessions

• Guide learners through practical Azure scenarios

• Support hands-on lab oriented learning

Ideal Profile:

• 4+ years Azure infrastructure experience

• Exposure to Microsoft Intune or M365 device management preferred

• Comfortable guiding professionals in live sessions

Benefits:

• Remote weekend engagement

• Build industry mentor brand authority

• Paid mentorship collaboration (structure discussed during call)

Work Details: approx. 3-4 Months of development work and require support for next 3 months.

Job Role:

The selected professional/company will be responsible for:

1. Understanding our software's API structure and Oracle SOA framework.
2. Developing and implementing API integrations to connect our software with the specified Oracle SOA modules.
3. Ensuring seamless functionality and data synchronization between systems.
4. Performing rigorous testing to validate the integrations.
5. Providing ongoing support, troubleshooting, and resolving any issues during and after the integration process.
6. Setup the Development/UAT environment for the Oracle SOA integrations.

Modules to Integrate:

• Purchasing
• Payables
• Supplier
• Inventory
• General Ledger (GL)

Scope of Work:

1. API Integration: Establish seamless integration of APIs between our software and the above-mentioned Oracle SOA modules.
2. Data Flow & Functionality: Ensure smooth data flow and consistent functionality between systems.
3. Support & Troubleshooting: Provide support and resolve any issues arising during the integration process.
4. Relevant Experience: Demonstrate prior experience with Oracle SOA integrations.

We are looking for professionals or organizations capable of delivering on these requirements effectively.

• Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
• Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements.
•  

• 2 -5 years’ experience in recruitment (IT recruitment plus)
• Exceptional communication, interpersonal, and decision-making skills
• Advanced knowledge of MS Office, database management, and internet search
• Familiarity with job boards

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

• Assisting developers to write efficient code.
• Tuning and debugging customer installations.
• Maintaining internal development and test databases.
• Working closely with leading experts in Supply Chain management to support various E2open teams.
• Provides on-call support in a 24x7 environment.

The position requires night shift work to support the US time zone.

Required Experience/Skills:

• Bachelor's/Master's/PhD degree in Engineering, Computer Science, Mathematics, or other Science with a consistent academic record (Preferably more than 70%)
• Oracle-certified DBA with 3+ years of DBA experience
• Oracle 12c and 19c experience is a must.
• Experience in Performance Tuning and Query Optimization is a must.
• Expertise and development experience in PL/SQL and SQL
• Experience in Oracle installation, upgrade backup, and recovery methods.
• Experience in Unix/Linux shell scripting.
• Track record of delivering quality work on time and ability to expand own expertise.
• Self-motivated, detail and team-oriented
• Solid verbal and written communication skills
• Enjoys dynamic, result-oriented work culture.
• Excellent problem-solving and troubleshooting skills.
• Experience considered a plus: 
• MySQL and PostgreSQL
• Knowledge of server, storage, and networking technology.
• Supply Chain background

About the Role: 

Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.

This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations

Reporting to: Director, Analytics

Job Location: Jaipur

Experience Required: 4-6 years

What You’ll Do

• Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
• Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
• Strive towards building mini business intelligence products that add value to the client base
• Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.

What You’ll Need

• Masters in business/behavioral economics/statistics with a strong interest in marketing technology
• Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
• Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
• Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
• Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
• Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
• Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
• Experience working with a visualization tool (preferably, but not restricted to Tableau)
• Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
• Should be self-organized and be able to proactively identify problems and propose solutions
• Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
• As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
• Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
• Able and willing to relocate to Jaipur post pandemic.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.

• If you are from IIIT, NIT;
• If you have experience of Amazon or equivalent product company;
• If you are confident to use technology and meet any product goals; Coding must be your interest as entrepreneurs need to do anything and everything if required. 
• Have https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23Leadership&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">Leadership qualities to present yourself strongly to https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23VCs&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">VCs and can debate well;
• If you are ready to take the challenge with Company Stake, Co-founder role, and a minimum fixed salary (don't compare it with your corporate salary) to run your essentials; then THIS IS AN OPPORTUNITY TO TRY ENTREPRENEURSHIP WITH MINIMUM POSSIBLE RISK. You will not get an option to be a co-founder of a 3+years old totally operational startup, who gives you the seed for the next year to give a final touch and raise Series A.