Scrum Master

Position Overview

The Functional Analyst - AMEA ERP COE role involves engaging in various MM/WM projects and delivering effective SAP solutions while supporting procurement and manufacturing operations in the AMEA region.

Experience & Education

Total Experience: 6–8 years in SAP MM (ECC or S/4HANA)

Education: Graduate (minimum 4 academic years)

Domain Experience: 3+ years in Purchasing/Manufacturing preferred

Implementation: 3 full-cycle MM implementations; S/4HANA exposure (Advanced STO, Embedded WM)

Implementation & Functional Skills

• Enterprise Structure Mapping: Plants, Storage Locations, Purchasing Orgs
• P2P Processes: Subcontracting, Third-party procurement, Release strategies, Inventory management, Pricing and Account determination etc.
• Cross-Border (export/ import) & Intercompany Scenarios
• Interfaces: IDOCs, ALE
• ABAP Basics: Debugging knowledge

Work Culture & Responsibilities

The successful applicant will ensure independence in handling MM/WM projects and support calls autonomously, while also being culturally sensitive to support countries across Asia, Middle East, and Africa.

Key Responsibilities

• Conduct workshops and gather MM / WM operation requirements
• Deliver SAP solutions (Blueprints, Functional Specs, Testing, Training)
• Manage data migrations
• Ensure audit compliance
• Delivery enhancements and changes within timelines

Value Additions

Innovate MM/WM functionalities beyond the template and participate in ABB initiatives (CSI, Cost Saving, AppRun, etc.).

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 3+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD

GetSupp is looking for a Software Engineer to join its core team. You will be a key member of our team and will develop applications that help simplify a user's health discovery journey.

You will be responsible for the end-to-end development & execution of our core product offerings.

• Own & execute critical features end-to-end and work directly with the founding team to drive customer impact
• Ideate & help design features keeping in mind the scale and high availability of systems
• Develop, test and release schedule critical, high-quality features that will help build a polished product
• 2+ years of hands-on programming experience in Python language
• Experience with application development using Django or Flask
• Experience with MySQL / Postgres / NoSQL and hold a solid understanding of database design concepts
• Experience in API Design with REST & GraphQL
• Experience with caching methodologies using Memcached or Redis
• Experience with search technologies such as Elasticsearch, Lucene or Solr is a plus
• Experience with deployment and infra management using AWS, Azure or GCP is a plus
• A degree in Computer Science/Engineering or an equivalent degree

Qualification, Experience & Critical Capabilities

• Graduation in Engineering (Preferred Computer Science)/ Post Graduation with 8 years (+) hands on experience working in SAP MDM / MDG.
• Experience in writing User Story/Business Requirement Specification, USDD (User Story Design Document)/Functional/Technical Specifications and understand Devops, Agile methodology/framework.
• Act as a partner to the Business for Business Process Query Incidents, Small Change (Projects), Problem Management and define right solution from Design and Cost perspective by aligning with Chief Architect Group (CAG) as and when needed.
• Coordinates with business users and other IT departments to design, develop, implement, enhance and maintain complex solutions.
• Be able to support and challenge the Partners (Vendors) on quotation of Change efforts, Fulfill the role of a SME (subject matter expert), Oversee and support the development of the solution, Validate the functionality as per business needs, support testing (IST & UAT) and User training.
• Experience in collaboration with different domains (functions) within Syngenta and third-party Partners (Vendors).

Relevant Experience

• 8 years (+) experience working as SAP MDM / MDG Functional Analyst.
• Should have worked on implementation of MDM.
• Good to have: Exposure to migration of SAP MDM to MDG.

MDM:

• Experience in MDM configuration.
• Experience in Integrating business process requirements with the technical implementation of SAP Master Data Management / Governance.
• Set up Validation (Business) rules, Workflow process, Import/Syndication Maps.
• Setup and use of MDM Transport Management.
• Design understanding of material / products master repository architecture.
• Experience working on SAP MDM Production Support and New Enhancements.
• Knowledge of handling MDM integration with different systems. Ex MDM <> ECC, SFDC etc.
• Understanding the Business problem and the different Master data used in the Organization (say if its Material Master/Customer/Vendor/Finance Master data etc.).
• Develops and implements strategies to translate business requirements and models into feasible and acceptable designs to ensure that business needs are met.
• Once the understanding phase is done Functional Analyst will have to work with vendor to provide a Solution through SAP MDM and then design and Implement the solution end to end.
• Strong hands on experience in MDM Console, Data Manager, Import Manager, Syndicator, Workflow, Data modeling, Standardization, Cleansing and SAP ECC.
• Consultant should try to wider there view for all the different platforms that are used with MDM such as Netweaver , XI, ABAP etc.
• Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.

MDG:

• Configuration exposure with MDG product / material data objects.
• Experience in UI modelling (Design and Creation of UI, Value restriction and Derivation rules).
• Understanding and familiarity with MDG application framework and various governance API's.
• Able to perform MDG configurations and customizations in areas like data modeling, process modeling, key mapping, duplicate checks, validations, replication and MDG error handling.
• Knowledge in activation and configuration of the MDG modules & components.
• Expertise in Data Model Enhancement, Data Transfer (DIF/DEF), Data Replication Framework (DRF) via ALE / IDOC, key and value mapping.
• Able to perform MDG Configurations and Customizations in areas like Data Modeling, Process Modeling, Key Mapping, Duplicate checks, validations and MDG error handling experience.

General Experience and Prerequisites 

• Excellent written and verbal communication around issues, managing escalations.
• Experience in client facing and managing outsourced partners.
• A Team player with a collaborative attitude, proactive and ability to work under pressure.
• Good understanding of agile ways of working (DevOps model), knowledge on ITIL processes.
• Knowledge of Lean/ 6 Sigma, Design Thinking, Agile methodology.
• Certification in SAP MDM / MDG preferred.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the position

F5 is looking for a Software Engineer with expertise in designing Web UI automation solutions to test high-scale distributed systems. You will collaborate with architects and application development teams to vet and validate test automation for an edge computing platform that is used to deploy global, scalable and secure applications.

Responsibilities:

• Understand the product architecture and come up with a frontend testing strategy such that quality is driven into the heart of the development process

• Perform integration tests on web services & APIs using SauceLabs, Postman, Swagger and other testing tools

• Design test and automation infra to test functionality, scale, performance, and reliability to ensure predictable delivery of quality releases

• Design and implement different test strategies - black box, grey box, and white box - to ensure the product is finished, secure, and effective

• Research, recommend and implement tools as needed to ensure quality

• Build test frameworks working within CI/CD pipeline processes, and provide automation expertise to development teams

Minimum Qualifications:

• Experience in designing automation software from the ground up, choosing the right infrastructure components, evaluating both open source and closed source software

• Hands-on experience with JavaScript (TypeScript will be a plus)

• Strong working knowledge of test automation frameworks and tools: Selenium, WebDriver, SauceLabs, Protractor, Gitlab CI, Jenkins, Jasmine, Karma

• Practical experience with CI/ CD methodologies & tools

• Good understanding of Testing fundamentals, Bug life cycle, SDLC, STLC, Smoke testing, Sanity testing, Regression testing

• Prior working experience in Web-based projects with a strong understanding of UI, cross-browser compatibility, general web functions, and standards is a must.

• Good written and verbal communication skills and flexibility to work with teams in different time zones

• BS/MS degree in Computer Science or equivalent with 6-10 years of experience in software development and/or test automation

Desirable:

• Experience with load balancer products such as F5, Envoy, Nginx, HA proxy

• Experience with Kubernetes container technology, Terraform, AWS

• Good understanding of networking protocols, HTTP/HTTPS, Proxies TCP, UDP, IP, HTTP, SSL, DNS, FTP, origin pools, etc

About the company

F5 provides a distributed cloud platform to deploy, connect, secure and operate applications and data across multi-cloud and edge sites. Line-of-business leaders can drive business transformation and automation by distributing workloads closer to business activity. DevOps teams can manage fleets of applications and infrastructure with less complexity. Network teams can simplify application connectivity and security across clouds.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. 

Job Title: Oracle PL/SQL Developer

Qualification: (B.E./B.Tech/ Masters in Computer or IT)

Years of Experience: 3 – 7 Years

No. of Open Positions – 3

Job Location: Jaipur

1. Proven hands-on Database Development experience
2. Develop, design, test and implement complex database programs
3. Strong experience with oracle functions, procedures, triggers, packages & performance tuning,
4. Ensure that database programs are in compliance with V3 standards. 
5. Hands-on development using Oracle PL/SQL.
6. Performance tune SQL's, application programs and instances. 
7. Evaluation of new and upcoming technologies.
8. Providing technical assistance, problem resolution and troubleshooting support.

• Should have programming experience on the iOS native platform.
• Adept in Swift language.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Strong coding, data structures and algorithms.
• Should have a working knowledge on various libraries available for iOS.
• Familiarity with XCode and other Developer tools.
• Deep understanding of software engineering practices, Object Oriented Analysis.
• Obsession with quality and customer experience.
• Understanding of design and architecture is an added advantage.

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus