BI Developer

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

• To design flows and experiences that are delightful, intuitive and elegant.
• Execute on a master level with an eagle eye for detail.
• Give feedback on product strategy and design work to continually push the level of quality on the team.
• Collaborate Product and Engineering to deliver a world class experience to our users.
• From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.
• Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.
• Strive every day to ensure the product is more loved by customers than it was the day before

• 2+ years demonstrated experience with end-to-end (hybrid UX and UI) product design in a product company.
• Strong visual design skills, ideally with experience designing iconography, illustration and creating motion graphics
• The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
• Experience in building and shipping applications or software (mobile/web).
• Must have a portfolio featuring examples of design work.
• Clean visual design sense and skills in typography and grids
• Hugely customer-focused with a passion for great customer journeys and experiences 
• To be a constant learner. You will be always growing - both personally and with the team
• Experience using data to inform design improvements 
• Brownie points 🍪 

• If you have built gamified consumer digital products or have ideas for the same. 
• Illustration skills
• Creating motion graphics
• Strong visual design chops

With the ever-increasing demand in the educational industry, our client acts as an ed-tech platform that provides various interdisciplinary courses, in turn providing critical future skills.

They follow a curriculum that is collated globally and has been developed by industry experts. Some of the programmes offered by them include Artificial Intelligence, iOS App Development, Robotics, Augmented & Virtual Reality (AR/VR), etc. Benefits of their platform include online accessibility 24*7, live & practical application, programmes for every age group, etc.

Headquartered in Gurugram, our client was founded by a veteran entrepreneur who is an alumnus of Harvard Business School.

As a Sales Head B2B, you will be responsible for leading the targets towards attaining that goal, tracking and reporting critical performance indicator data for your team.

What you will do:

• Rolling out new sales initiatives, targeted pitches, and modified sales approach depending on the nature of the business you are approaching
• Implementing the required sales training processes for your sales associates, preparing them for their responsibilities most effectively and efficiently possible
• Delivering pitches to critical clients and other key accounts in your zone yourself
• Being abreast of the latest developments in the space and implementing strategic/ tactical plans if needed
• Mapping the market on product/ competition and the onboarding of customers when they enter the company
• Actively approaching targeted business clients (telephone, email, social networks, events, etc.)
• Searching for new client leads
• Managing relationships with existing customers
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Upselling products and services

Desired Candidate Profile

• MBA from tier 1 B School
• Proficiency in Microsoft Office [Word, Excel and PowerPoint] and CRM software [Zoho CRM]
• Prior experience in B2B sales desired
• Excellent communication skills, both verbal and written
• Good organizational skills and the ability to multitask
• Excellent phone and cold calling skills
• Ability to build and maintain solid and lasting business relationships with colleagues and clients alike
• Ability to work with aggressive targets and think of out-of-the-box solutions when in a deadlock
• Demonstrated ability to maintain a high level of enthusiasm and motivation
• Aspiration to be the best in the business with your every action
• Very good connects with B grade Schools for Edtech product sales    

• Plan and execute all digital marketing efforts, including SEO/SEM, marketing databases, email, social media, and display ads.
• Create, manage, and improve our social media presence.
• All digital marketing efforts should be measured and reported on, and goals should be evaluated (ROI and KPIs)
• Identify patterns and insights, and then improve your spending and performance based on them.
• Consider fresh and innovative growing techniques.
• Experiments and conversion tests should be planned, executed, and measured.
• Work with internal teams to develop landing pages and improve the user experience.
• Use your analytical skills to assess the entire consumer experience across numerous channels and contact points.
• Conversion points are measured and user funnels are optimized.
• Collaborate with other vendors and agencies.

We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.

You will be a part of Wow Labz’s core development team, building new software and defining standards for our very own blockchain product. You will be involved in defining technical specifications, implementing design patterns and hands-on development. You will be writing modules that all the other developers would use, including libraries, APIs, database/ storage connections and third party integrations. Your diligence and patience to build highly-secured, scalable and high-performance solutions will be most valued.

• Understanding Rust design patterns and writing performant and maintainable code in the language
• Solving development challenges and making architectural decisions by understanding the larger picture of the project’s goals.
• Expanding your existing skill-set, and picking up on various rust dependent frameworks.
• Writing code that other developers use, including libraries, APIs and configurations.
• Building secure and high-performance networked applications.
• Paying close attention to unit-testing and security.
• Confidently communicating and collaborating with your fellow developers in a remote team environment.

• 1-2 year of core Rust development experience
• 2 or more years of software development experience
• Strong understanding of macros, traits, generics and lifetimes
• Experience with Cargo, including dependency management
• Experience with frameworks like HyperWeb, Mio, Tokio, Rocket and Actix (at least two)
• Experience using the Git Version Control System (VCS)
• Experience with CI tools like Rustfmt, Clippy or Rustfix
• Experience writing Unit Tests using Rustfmt or similar 
• Exposure to performance benchmarking
• Exposure to serverless products like AWS Lambda, Azure Functions, Cloudflare Workers 
• Motivated by challenging projects, and you absolutely love developing with Rust.
• Developed multi-threaded software and understand the asynchronous functionalities.

• Experience with blockchain and/or Substrate is a plus
• Experience in Mongodb, MySQL, or Javascript is a plus
• Experience with cloud platforms like AWS/ Azure/GCP is a plus
• Software architecture and API design knowledge is a plus

• Curious and aware of the latest digital and social media trends
• Extremely self-driven and able to execute in a diligent manner
• Strong relationship-building skills
• Exceptional analytical reasoning, problem-solving, and creative thinking skills
• Team player that thrives in a collaborative environment
• You can work cross-functionally and collaborative on common goals
• Fluent in English, written and spoken
• Capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork

Wekan Company is hiring React.Js Developer for Chennai

Experience: Overall 4 – 7 years, relevant experience in React.Js - 2 years

Must Have Skills: React, Redux, ES6 and above, HTML5, CSS3

Good to have: Typescript

• Strong verbal and written communication skills, analytical skills and the ability to learn quickly.
• Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view.
• In-depth understanding of Javascript, The DOM and relevant concepts.
• Experience of working on RESTful Web services.
• Responsive web development using HTML5, CSS3, JavaScript.
• Work with cutting-edge frameworks and technologies while advancing your skills along the way
• Developing new user-facing features using React.js and Redux
• Building reusable components and front-end libraries for future use
• Knowledge of WebPack.
• Good experience with any of the testing framework like mocha, jest, jasmine.
• Experience of working in an Agile environment with experience of using tools such as Jira.
• Good communication skills.
• Degree in Computer Science, Engineering or a related subject.

Best Regards
David