Salesforce Service Max Administrator

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Job Description: Training & Development Manager

Location: Sonipat

Industry: Manufacturing / Textiles /Paper Printing & Packaging

Experience Required: 08-10 years

Maximum Salary: As per industry standards

Job Summary:

The Training and Development Manager is responsible for assessing organizational needs, designing, implementing, and managing training programs that enhance the skills, performance, productivity, and quality of work for all employees. This role plays a key part in employee development, succession planning, and overall workforce capability building.

Key Responsibilities:

·      Develop and implement a comprehensive training & development strategy aligned with business goals.

·      Responsible of classroom and on the Job Training of new workers.

·       Responsible to refresher training of workers & staff.

·      Identify training and development needs through job analysis, performance appraisals, and regular consultation with department heads.

·      Design and deliver effective training programs for various skill levels (e.g., onboarding, technical skills, leadership development).

·      Collaborate with subject matter experts and operations team to ensure training aligns with production needs and develop training content.

·      Develop and implement employee training programs to enhance skills and increase productivity.

·      Evaluate program effectiveness and gather feedback HOD.

·      Review, design and implement employee Induction & Orientation program in the MF group.

·      Setting up Worker Up-skilling & Development Centers

·         Where criteria of new worker hiring will be made

·         Initial training period will be defined with detailed training program

·         Viva test and core skill test to be conducted

·         Job Assignment/ Fitment sheet to be published based on the skill set before handing over the worker at production floor

·         Regular assessment of new workers at Fortnightly/ monthly and quarterly basis to ensure their engagement and contribution levels

·         Improving retention of the workers through various programs

·         For existing work force, skill matrix to be made and training needs identification on the basis of that

·         Up-skilling the workers by improving their score in their skill matrix chart

·         Setting up appraisal system for workers

Education:

Bachelor degree in Human Resources/ B.Tech (Textile)/or a related field.

Skills Required:

·      Excellent interpersonal, communication, and presentation abilities

·      Analytical mindset with ability to assess training needs and measure effectiveness

·      Experience in designing instructional content and managing end-to-end training programs.

·      Proficiency with Learning Management Systems (LMS) and e-learning tools.

·      Knowledge of software and tools like CANVA, articulate, Vyond

Mail updated resume with current salary:

Email; etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Job Description – Blueprism Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

• You will work with the sales and lead generation teams to source new sales opportunities
• Perform inbound lead follow-up, and outbound prospecting/cold calling
• Create and qualify opportunities by understanding customer needs and requirements
• Research accounts, identify and build relationships with key decision makers and generate interest
• Maintain and expand a database of prospects
• Team with channel partners to build sales pipeline and close deals
• Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

• Bachelor’s Degree preferred (or equivalent professional experience)
• Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
• Strong phone presence and experience dialing high volume of calls per day
• Very strong interpersonal and communication skills
• Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
• Ability to conceptualize and explain complex concepts in a clear and compelling way
• Ability to multi-task, prioritize and manage time effectively and independently
• Must have knowledge of social networking sites and popular business directories
• Experience in the salon, spa, medical spa, or fitness industry a plus

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

Position Overview

We are seeking an experienced SAP ABAP Developer with UI5 expertise to join our dynamic team. The ideal candidate will have over 5 years of hands-on experience in SAP ABAP development and UI5/Fiori applications. This role involves designing, developing, and implementing customized solutions to meet business requirements while enhancing user experience through modern UI5 interfaces.

Key Responsibilities:

SAP ABAP Development

Design, develop, test, and implement ABAP programs, reports, enhancements, forms, and interfaces.

Create and maintain custom SAP modules and objects using ABAP Workbench, BAPIs, BADIs, ALV Reports, RFCs, and User Exits.

Optimize existing ABAP code for performance improvements and troubleshooting.

UI5/Fiori Development

Develop and maintain SAP UI5/Fiori applications with a focus on user-friendly interfaces.

Build responsive web applications using SAPUI5, JavaScript, HTML5, and CSS.

Work with OData services and SAP Gateway to integrate backend SAP data with front-end applications.

System Integration

Collaborate with functional consultants to understand business requirements and convert them into technical solutions.

Implement system integrations using SAP interfaces like IDOCs, SOAP/REST APIs, and OData services.

Technical Documentation

Prepare technical specifications, unit test cases, and user guides.

Ensure adherence to coding standards and SAP best practices.

Team Collaboration

Provide technical support for ongoing projects and system enhancements.

Mentor junior developers and share best practices within the team

.

Required Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

Experience: Minimum 5+ years of experience in SAP ABAP development and 2+ years in SAP UI5/Fiori.

Technical Skills:

Strong expertise in SAP ABAP (Reports, Smart Forms, Module Pool Programming, RFC, BAPI, BADI, Enhancements).

Proficient in developing SAP UI5/Fiori apps and customizing standard Fiori applications.

Hands-on experience with OData services and SAP Gateway configuration.

Knowledge of JavaScript, HTML5, CSS3, and SAP Fiori Design Guidelines.

Understanding of industry SAP modules like PP, MM and EWM (optional but preferred).

Familiarity with SAP S/4HANA and Fiori Launchpad configuration is a plus.

Soft Skills:

Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Proactive attitude and ability to work independently.

Preferred Certifications:

SAP ABAP Certification.

SAP Fiori/UI5 Development Certification (preferred).

Skills & Requirements

SAP ABAP, SAP UI5, SAP Fiori, BAPIs, BADIs, ALV Reports, RFCs, User Exits, OData Services, SAP Gateway, JavaScript, HTML5, CSS3, SAP Fiori Design Guidelines, SAP S/4HANA, Fiori Launchpad, Smart Forms, Module Pool Programming, IDOCs, SOAP APIs, REST APIs, SAP Workbench, Performance Optimization, Technical Documentation, Problem-Solving, Team Collaboration, Mentoring, SAP Modules (PP, MM, EWM).

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

Responsibilities :

- Assist in requirements gathering and technical planning to design solutions that meet client needs

- Create clean, well-documented, efficient, and standards-compliant code with an eye towards performance optimization

- Actively troubleshoot and support applications in production-- critical environments

- Implement and maintain Shopify development standards and best practices

- Tracks the work against plan and reports the status on agreed time without fail.

- Interface with the clients to understand and document their needs.

Primary Technical Skills:

Shopify and Shopify Plus

PHP

OOPS

JavaScript

XML

JSON

Basic Knowledge in React JS

Soft Skills

• Good oral and written communication.

Required Skills:

- 3 to 5 years of experience in working with Shopify and Shopify Plus stores

- Good  knowledge of frontend development and liquid programming language

- Strong hands to Install & Customize new Shopify theme.

- Basic experience in writing Ruby scripts to run promotions

- Experience in integrating external API’s

- Experience in 3^rd party integrations like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
- Experience in Implementing Shopify Ajax API, Admin APIs and configuring third party apps

- Knowledge of building custom, private and embedded apps

- Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3

- Knowledge in other ecommerce platforms like Magento, woocommerce, BigCommerce will be preferred.

- Experience with OOP PHP (2+ years)

- Familiarity with GIT

- Demonstrated ability to adapt and work with team members of various experience levels

- Ability to work with minimal direction with a focus on customer satisfaction

- Good written and verbal communication skills

We are looking for a blockchain developer who will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Your primary responsibility will be analyzing requirements, designing blockchain technology around a certain business model, and building and launching a blockchain network.

Also, the Position requires maintenance & further development of the existing platform

• Research, design, develop, and test blockchain technologies
• Document new solutions as well as maintain of existing ones
• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals

1. Requirements

• Hands-on experience in Ethereum, Solidity, Golang, Nodejs, Javascript, NFT, ERC Tokens, DeFi, DAPPS
• Strong software development background, Expertise in Rest API design and development.
• Experience working in NoSQL databases like MongoDB.
• Strong knowledge of common algorithms and data structures
• Proficient understanding of code versioning tools, such as Git, and familiar with concepts of Cloud-based microservices.

Must have worked with Blockchain products and played a vital role to build that application as a developer

What you’ll be doing:

• You’ll design and architect new features on Mobile Application development.
• You’ll be involved all aspects of development, playing a critical role in design, planning, development and deployment.
• You'll Develop robust, quick prototypes for proof-of concept features / application based on briefs.
• You’ll coordinate with all lines of business to delivery an entire piece of a system or application.
• Write clean, simple and well-tested code

Who are you?

You are a team-player who collaborates with developers, designers, testers and product manager to create an amazing user experience. You have experience with all aspects of the production software lifecycle. You have good interpersonal skills and feel comfortable coordinating efforts across teams. You are a fast learner, with an eye for detail, strong problem-solving and debugging skills.

What you’ll bring to the table:

• Your extensive knowledge in Data structures, Algorithms, ORM and Design Patterns.
• You’ll bring extensive experience in mobile development along with the best practices as per language (Android) guidelines.
• Your ability to thrive in complexity and a strong desire to collaborate with colleagues to deliver projects.
• If you have work experience in a Consumer Product/E-Commerce company, we’ll like you even more.

• Connect closely with our team for creation of effective solutions to The Why, What and How Digital Marketing and implementation of the same to create enthusiastic and efficient marketing campaigns for existing and new clients
• A combination of reaching out to prospective clients, who need Digital Media Marketing as well as servicing the existing clients with zeal and energy for extension of period of service.
• Formulating attractive and trendy Social Media Campaigns for the clients and do research on current trends of Social Media for an effective actualization of the formulated plans for extensive reach.
• Analysing and monitoring the effectivity of the social media campaigns and finding newer methods of presenting the same to the clients for their understanding.
• Doing extensive market research and finding the problematic areas and solution to the offerings of the company. Helping in creation of meaningful content for promotion of different offers and other creative of the clients on social media handles.
• Developing an exhaustive content calendar on a weekly/monthly basis for our clients as well as other vital in-house projects .
• Providing unconditional support to our digital marketing team and helping them out in their day to day activities.