Salesforce Service Max Administrator

Salesforce Administrator / Developer

Chennai, India (Perungudi, OMR) – Work From Office

Experience: 3+ Years | Employment Type: Full-Time | Location: Chennai (Perungudi, OMR)

Job Summary

We're looking for a Salesforce Administrator / Developer with 3+ years of hands-on experience to support and enhance Salesforce solutions for our customers. This is a hybrid role spanning Salesforce administration, development, application support, troubleshooting, and delivery.

The ideal candidate is comfortable working directly with customer stakeholders — understanding business requirements, resolving application issues, and delivering Salesforce solutions end to end.

Key Responsibilities

• Provide Salesforce application support and troubleshoot customer issues and defects.
• Perform Salesforce administration — users, security, objects, fields, validation rules, reports, dashboards, and data management.
• Build and maintain Salesforce automation using Flow.
• Develop and maintain Apex classes, triggers, and other custom Salesforce solutions as required.
• Analyze business requirements and translate them into effective, scalable Salesforce solutions.
• Own development, unit testing, UAT support, deployment, and post-deployment validation.
• Partner directly with customer stakeholders to diagnose issues, provide technical guidance, and communicate solutions clearly.
• Maintain accurate technical and support documentation.
• Identify recurring issues and proactively recommend improvements to system functionality and processes.

Required Skills

• 3+ years of hands-on Salesforce Administration and/or Development experience.
• Strong Salesforce administration and configuration knowledge.
• Hands-on experience with Flow and Salesforce automation.
• Working knowledge of Apex development.
• Proven ability to troubleshoot Salesforce application issues and identify root causes.
• Solid understanding of Salesforce deployment and testing processes.
• Strong analytical, problem-solving, and communication skills.
• Comfortable working independently and directly with customers.
• Salesforce and ERP knowledge is mandatory

Preferred Qualifications

• Salesforce Administrator or Platform Developer certification.
• Experience with Sales Cloud and/or Service Cloud.
• Experience with LWC, integrations, APIs, or Salesforce deployment tools.
• Experience supporting enterprise applications or ERP systems.

Kindly request candidates without Salesforce and ERP knowledge to refrain from applying.

Job Description

Salesforce Developer | 4–6 Years | Bangalore

Location: Bangalore

Experience: 4–6 Years

Skills: Salesforce | Sales Cloud | Service Cloud | Experience Cloud | Agentforce | Apex | LWC | Integrations | REST/SOAP API | Flows | SOQL/SOSL

Job Summary:

Looking for a Salesforce Developer with 4–6 years of experience with strong hands-on expertise in Sales Cloud, Service Cloud, Experience Cloud, Integrations, and Agentforce.

Key Skills & Responsibilities:

• Strong experience in Apex, LWC, JavaScript, SOQL/SOSL, and Salesforce Flows.
• Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Experience developing REST/SOAP API integrations with external systems.
• Knowledge of Platform Events, Named Credentials, callouts, JSON/XML, and integration patterns.
• Experience with Agentforce, including Agents, Actions, Topics, Flows, and AI-powered automation.
• Experience in Experience Cloud/Experience Builder and customer/partner portals.
• Good knowledge of Salesforce security, deployment, debugging, and governor limits.
• Experience with Git/SFDX and deployment tools is an added advantage.
• Salesforce certifications such as Platform Developer I are preferred.

Preferred Qualifications

• Salesforce certification .
• Platform Developer II certification is an added advantage.
• Sales Cloud, Service Cloud, Experience Cloud, or Agentforce-related certifications are a plus.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder-management skills.
• Ability to work independently and collaboratively in a team environment

🚨 Hiring: Salesforce Developer | 6+ Years Experience

We are looking for an experienced Salesforce Developer to join our team in Noida.

📍 Location: Noida – Onsite

💼 Experience: 6 to 9 Years

⏳ Notice Period: Immediate to 30 Days

Key Skills & Responsibilities-

Strong experience in Salesforce Development, Apex, LWC, SQL & Lightning

Hands-on experience with Salesforce integrations

Strong client handling & stakeholder management skills

Experience in team leadership & mentoring

Good communication, problem-solving & requirement-gathering skills

Experience in solution design, development & deployment

Skills-

• Salesforce Development
• Apex
• Apex Triggers
• Apex Classes
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flows
• REST/SOAP APIs
• Salesforce Integration
• Data Loader
• Salesforce Security & Sharing

Essential Functions and Responsibilities

• Design, configure, and deliver end-to-end solutions using standard Salesforce and FSC capabilities first, including lending data and processes, platform configuration, coexistence with legacy custom records, and phased migration

• Build and support reusable OmniStudio and Experience Cloud experiences using OmniScripts, FlexCards, Data guided workflows, secure external-user access, and portal troubleshooting.

• Develop and maintain document-generation and lifecycle solutions using OmniStudio Document Generation and templates, data mappings, assembly, storage, versioning, access, retention, audit trails, and production support.

• Engineer readable, modular, bulk-safe, and supportable Apex, LWC, Aura, Flow, triggers, REST services, queueables, batches, schedulables, and metadata-driven automation while managing order of execution, recursion, governor limits, asynchronous processing, record locking, and fault handling and third parties using REST, webhooks, callouts, Named Credentials, OAuth/JWT, retries, idempotency, structured errors, logging, alerting, reconciliation, and documented API contracts.

• Enforce object-, field-, and record-level security across Apex, LWC, Flow, OmniStudio, APIs, and Experience Cloud using appropriate sharing, CRUD/FLS controls, permission sets, encryption, masking, consent, retention, audit, secure logging, and regulated non-production data practices.

• Create meaningful automated tests and regression coverage using isolated realistic data; reproduce defects and address root causes; validate business outcomes, security, integrations, asynchronous work, documents, portals, and governor limits; and resolve code-analysis, peer-review, coverage, and deployment findings.

• Deliver through Jira-linked Git workflows, pull requests, Salesforce CLI, Metadata API, package manifests, Salesforce Git Delta, and GitHub Actions across Validation, DevBuild, QA, Stage, Production, and hotfix environments, keeping approved org changes synchronized with source and preparing deployment, rollback, and post-release evidence.

• Investigate and resolve Flow, Apex, callout, async, portal, document, data, locking, and governor-limit failures; participate in incident response and root-cause analysis; maintain monitoring and support runbooks; and provide operational ownership during releases, sandbox refreshes, and data migrations.

• Collaborate with the Salesforce Solution Architect, Product Manager, Project Manager, business analysts, QA, administrators, data and integration teams, stakeholders, and vendors to refine and estimate work, surface risks and blockers, participate in reviews and demos, maintain implementation and support documentation, share knowledge, and perform related duties as assigned.

Minimum Requirements

The responsibilities listed below are required. Accommodations may be made to enable an individual with disabilities to perform the essential functions and responsibilities.

• Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent relevant professional experience.

• 5+ years of hands-on Salesforce development experience delivering production applications.

• 2+ years of practical Financial Services Cloud implementation or development experience.

• Hands-on experience with OmniStudio, including OmniScripts, FlexCards, Data Mappers/DataRaptors, and Integration Procedures.

• Hands-on document-generation experience, preferably including OmniStudio Document Generation and one or more of Conga, Salesforce Files, Box, or comparable platforms.

• Strong Apex, SOQL/SOSL, trigger, asynchronous Apex, REST API, LWC, JavaScript, Flow, and Salesforce data-model skills.

• Experience implementing FSC or lending data involving applications, applicants, parties, relationships, financial accounts, assets, liabilities, income, collateral, documents, or servicing.

• Experience building and troubleshooting API integrations, callouts, webhooks, Named Credentials, authentication, request/response mapping, and structured error handling.

• Working knowledge of Salesforce security, sharing, permission sets, permission-set groups, CRUD/FLS enforcement, Experience Cloud access, and data protection.

• Experience with Git, pull requests, Salesforce CLI, source-driven development, CI/CD, metadata deployments, and sandbox or environment management.

• Demonstrated ability to bulkify code, manage order of execution, control recursion, use asynchronous patterns, and diagnose governor-limit failures.

• Ability to write meaningful automated tests and use mocks or test-data factories appropriately.

• Understanding of loan origination and fulfillment workflows and the responsibilities of sales, underwriting, closing, post-closing, servicing, and asset-management users.

• Strong written and verbal communication, problem solving, attention to detail, ownership, and ability to work collaboratively in a fast-paced environment.

Preferred Qualifications

• Salesforce Platform Developer I certification; Platform Developer II preferred.

• Salesforce Financial Services Cloud Accredited Professional or relevant FSC certification.

• Salesforce Certified OmniStudio Developer or OmniStudio Consultant certification.

• Salesforce JavaScript Developer I, Experience Cloud Consultant, or Platform App Builder certification.

• Experience with private credit, residential investment lending, DSCR, bridge, fix-and-flip, construction, single-asset bridge, build-for-rent, warehouse lines, or loan servicing.

• Experience with Salesforce Industries Business Rules Engine, Calculation Procedures, Decision Tables, and document-generation tooling.

• Experience with Conga, Box, MuleSoft, GitHub Actions, Salesforce Git Delta, Salesforce Code Analyzer, PMD, SonarQube, or similar platforms.

• Experience maintaining a large, heavily automated Salesforce org while incrementally adopting FSC standard objects and capabilities.

• Experience supporting Experience Cloud portals and external-user APIs in a regulated environment.

Role: Lead Engineer

Location: India, Remote

Experience: 7-8 Years

Shift: Overlap with US Business Hours (as required)

Algoworks

www.algoworks.com

About the company

Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.

For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.

At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.

Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.

Follow the video below to know about us! Clipchamp

Role overview

We are looking for an experienced Salesforce Technical Lead with 7–8 years of hands-on Salesforce development experience and proven leadership capabilities. The ideal candidate should be capable of leading a team, mentoring junior developers, acting as the technical anchor for projects and driving end-to-end delivery while working closely with US-based clients.

The candidate should possess excellent technical expertise across the Salesforce ecosystem, strong client-facing communication skills and experience translating business requirements into scalable technical solutions. Experience with Salesforce Agentforce and AI-powered Salesforce implementations is highly preferred.

Key responsibilities:

• Lead the design, development and implementation of Salesforce solutions across multiple projects.
• Act as the technical anchor for the team by providing architectural guidance, conducting code reviews and ensuring adherence to Salesforce best practices.
• Lead and mentor a team of Salesforce Developers and Consultants, providing technical guidance and grooming junior team members.
• Work directly with US-based clients to understand business requirements, conduct discovery sessions and translate functional requirements into technical designs.
• Participate in solution design discussions and recommend scalable, secure and maintainable Salesforce solutions.
• Break down requirements into technical tasks, allocate work to team members and ensure timely execution and delivery.
• Own end-to-end project execution, including effort estimation, sprint planning, risk identification, dependency management and release coordination.
• Ensure high-quality deliverables through design reviews, code reviews, testing support and adherence to development standards.
• Collaborate with Business Analysts, Project Managers, QA teams, Architects and stakeholders throughout the project lifecycle.
• Troubleshoot complex production issues and provide technical leadership during critical situations.
• Drive adoption of Salesforce best practices, DevOps processes and AI-driven capabilities using Agentforce.
• Support pre-sales activities by providing technical inputs, effort estimations and solution recommendations whenever required.

Required skills and competencies:

Salesforce platform

• Strong hands-on experience with:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL and SOSL
• Flows
• Batch Apex
• Queueable and Scheduled Apex
• Platform Events
• REST and SOAP APIs
• Integrations using Named Credentials and OAuth
• Custom Metadata Types
• Security and Sharing Model
• Governor Limits Optimization

Salesforce clouds

Strong implementation experience in:

• Sales Cloud
• Service Cloud
• Experience Cloud

Good to have

• Financial Services Cloud (FSC)
• Revenue Cloud
• Marketing Cloud

Agentforce and AI

• Good understanding of Salesforce Agentforce and Agentic AI capabilities.
• Hands-on implementation experience on at least one Agentforce project.
• Knowledge of Prompt Builder, AI-powered automation, Data Cloud integration and AI Agents is highly desirable.

Development and DevOps

• Git/GitHub
• CI/CD Pipelines
• Salesforce DX
• VS Code
• Deployment tools such as Copado, AutoRABIT, Gearset, or Jenkins
• Agile/Scrum methodology

Must have skills:

• 7–8 years of Salesforce development experience.
• Experience leading a team of Salesforce Developers.
• Proven ability to mentor and groom junior team members.
• Strong experience working with US-based clients in client-facing roles.
• Experience in requirement gathering, solution discussions, technical documentation and requirement translation.
• Experience in task planning, effort estimation, sprint planning and execution tracking.
• Ability to manage multiple priorities while ensuring successful project delivery.
• Excellent analytical, problem-solving and decision-making skills.

Certifications (Mandatory):

Candidates should possess multiple Salesforce certifications, including:

• Salesforce Certified Administrator
• Salesforce Platform Developer I (PD I)
• Salesforce Platform Developer II (PD II)
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Agentforce Certification (Specialist/Developer or equivalent)

Additional Salesforce certifications will be an added advantage.

Nice to have skills:

• Experience working in Agile environments.
• Exposure to enterprise-scale Salesforce implementations.
• Strong understanding of integration architecture and middleware platforms.
• Excellent stakeholder management and presentation skills.
• Self-driven, proactive and capable of independently driving technical discussions with customers.

Desired attributes:

• Excellent verbal and written communication skills.
• Strong leadership and mentoring capabilities.
• Client-first approach with exceptional stakeholder management skills.
• Strong ownership mindset with accountability for end-to-end delivery.
• Ability to work effectively in cross-functional and distributed teams.
• Excellent planning, prioritization and execution skills.
• Strong collaboration and conflict-resolution abilities.

Why join us?

• Opportunity to lead large-scale Salesforce transformation programs.
• Work directly with global clients and enterprise implementations.
• Exposure to cutting-edge Salesforce AI and Agentforce technologies.
• Collaborative, learning-focused work culture with opportunities for career growth and leadership.

Interview process

2 rounds of discussion.

Senior Salesforce Architect

We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.

The consultant will support requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.

⚠️ Mandatory Certification

A valid Salesforce Solution Architect / Application Architect certification is mandatory. Candidates without this certification will not be considered.

Key Responsibilities

• Participate in business and technical discovery sessions with stakeholders across organizations.
• Understand and document current-state customer success processes, workflows, data structures, and Salesforce platform usage.
• Assess existing Salesforce environments, including:
• Salesforce data model and objects
• Configuration and customization
• Workflows and automation
• Business rules
• Roles, profiles, permissions, and security
• Enterprise integrations
• Data quality, duplication, and dependencies
• Custom applications and components
• Analyze how Salesforce data and processes interact with Atlassian/Jira Service Management and ServiceNow.
• Identify Salesforce capabilities supporting the future-state operating model.
• Evaluate gaps between current Salesforce capabilities and business requirements.
• Provide recommendations covering platform fit, configuration vs. customization, data migration, integrations, and target-state architecture.
• Contribute to future-state design and Design Blueprint.
• Identify data migration considerations including mapping, data quality, historical data, transformation requirements, and dependencies.
• Identify risks, assumptions, constraints, and dependencies.
• Collaborate with Salesforce, ServiceNow, JSM, data migration, and business transformation teams.
• Present Salesforce findings, architecture considerations, and recommendations to client stakeholders and senior leadership.
• Support enterprise application consolidation, platform rationalization, and transformation initiatives.

Required Skills & Experience

• 9+ years of Salesforce experience
• Strong Salesforce consulting, solution design, architecture, or platform assessment experience.
• Strong understanding of Salesforce architecture and platform capabilities.
• Strong knowledge of:
• Salesforce Data Model
• Configuration & Customization
• Automation
• Security
• Roles, Profiles & Permissions
• Integrations
• Hands-on Salesforce architecture and solution design experience.
• Enterprise-scale Salesforce discovery and assessment experience.
• Ability to translate business requirements into Salesforce capabilities and solution options.
• Strong understanding of data migration and data integration.
• Experience assessing complex Salesforce environments with significant customization and integration footprints.
• Experience with enterprise application consolidation, platform rationalization, or technology transformation.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder-management skills.
• Ability to work with both business and technical stakeholders.
• Experience working in multi-platform environments involving Salesforce, ServiceNow, Atlassian/Jira Service Management, and data migration teams.

Preferred Skills

• Salesforce Certified Administrator
• Platform Developer
• Platform App Builder
• Sales Cloud Consultant
• Service Cloud Consultant
• Application Architect
• System Architect
• Service Cloud
• Salesforce Data Cloud
• ServiceNow
• Atlassian / Jira Service Management
• Salesforce data migration
• M&A integration
• Post-acquisition technology consolidation
• Large-scale operating model and technology transformation

Core Competencies

Salesforce Architecture | Solution Design | Enterprise Salesforce Assessment | Salesforce Discovery | Data Model & Data Analysis | Configuration & Customization | Automation & Workflows | Security & Access Management | Integration Architecture | Data Migration | Platform Rationalization | Enterprise Application Consolidation | Business Process Analysis | Target-State Architecture

Role: Salesforce Developer

We are looking for a hands-on Salesforce Developer to work on a focused implementation involving Salesforce Scheduler, HubSpot, and Microsoft Outlook.

🔹 Key Responsibilities

• Configure and customize Salesforce Scheduler for appointment booking workflows

• Integrate HubSpot leads/customer data with Salesforce

• Implement state & ZIP-based territory mapping and representative assignment

• Build primary and backup representative routing logic

• Integrate Microsoft Outlook/365 calendar availability and prevent double bookings

• Support Phone, Microsoft Teams & Zoom appointment options

• Develop Salesforce automation and custom components using Apex/LWC/Flow

• Handle testing, deployment, documentation, and knowledge transfer

🔹 Must-Have Skills

✅ 5+ years of hands-on Salesforce Development

✅ Production experience with Salesforce Scheduler

✅ Strong Apex, LWC, Flow & SOQL

✅ HubSpot–Salesforce API/integration experience

✅ Microsoft Outlook/Microsoft 365 calendar integration

✅ REST APIs, OAuth, Webhooks & asynchronous processing

✅ Salesforce data modelling, security & deployment practices

✅ Strong communication and stakeholder management skills

🔹 Preferred

• Salesforce Platform Developer I certification

• Service Cloud experience

• Calendly / Microsoft Teams / Zoom integrations

• End-to-end Salesforce implementation experience

Position: Salesforce Developer

Location: Pune/Indore (Hybrid)

CTC Range: As per market standard

Experience: 5+ Years

Job Summary

We are seeking a skilled Salesforce Developer to design, develop, customize, and maintain Salesforce applications. The ideal candidate should have hands-on experience with Salesforce platform development, Lightning technologies, Apex, integrations, and best practices while collaborating closely with business stakeholders and cross-functional teams.

Key Responsibilities

• Design, develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and SOQL/SOSL.
• Configure Salesforce Sales Cloud and Service Cloud based on business requirements
• Develop scalable custom applications, workflows, validation rules, approval processes, Flows, and Process Builder automation
• Build and consume REST/SOAP APIs for integrations with external enterprise applications
• Perform code reviews, unit testing, deployment, and production support
• Troubleshoot application issues and optimize system performance
• Work closely with Business Analysts, Architects, QA teams, and stakeholders during the SDLC
• Participate in Agile ceremonies including sprint planning, estimation, and retrospectives
• Maintain technical documentation and ensure adherence to Salesforce best practices

Required Skills

• 4–8 years of Salesforce development experience
• Strong expertise in:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL/SOSL
• Salesforce Flows
• Experience with REST and SOAP API integrations
• Knowledge of Salesforce deployment tools such as:
• Change Sets
• Salesforce DX (SFDX)
• VS Code
• Git
• Experience with CI/CD pipelines
• Strong understanding of Salesforce security model, sharing rules, profiles, roles, and permission sets
• Good knowledge of governor limits and platform optimization

Benefits:

• Flexible schedule
• Provident Fund

Application Question(s):

• 5+ Years in Salesforce development with integration focused approch or DO NOT APPLY
• Max notice period 30 days, If higher DO NOT APPLY****
• MAX budget 20 LPA if more then DO NOT APPLY
• Minimum 60% throughout your acedemics (10, 12 and Graduation) or DO NOT APPLY
• Must be staying Pune or Indore or DO NOT APPLY

Work Location: In person

Role Overview

We're looking for a Salesforce Consultant to audit an existing Salesforce setup, identify gaps, and design a rebuilt architecture to support lead management, sales automation, and CDP integration — ahead of two major product launches.

Key Responsibilities

• Audit the current Salesforce org: data structure, user roles, permissions, and existing automations (or lack of them)
• Recommend and design a system architecture for lead capture, qualification, and nurturing across online and offline channels (Meta, Google, website, walk-ins/experience center)
• Set up proper user access controls and role-based permissions (fixing shared-login/security gaps)
• Design and implement email automation and lead nurturing workflows
• Evaluate and recommend integration with a CDP (Customer Data Platform) to unify lead data across sources
• Advise on Salesforce licensing needs based on the rebuilt scope
• Support end-to-end lead lifecycle tracking — from lead generation through to booking/conversion
• Work in a sandbox/staging environment before deploying changes to production
• Collaborate with internal stakeholders and prior Salesforce implementers to understand system history before rebuilding
• Provide a scope of work and implementation roadmap with realistic timelines

Required Skills & Experience

• 4+ years hands-on Salesforce experience (Sales Cloud required; Marketing Cloud/CDP experience preferred)
• Experience auditing and re-architecting legacy/poorly maintained Salesforce orgs
• Strong understanding of lead lifecycle management and CRM-to-sales handoff processes
• Experience with marketing automation tools and integrations (Meta/Google Ads lead data, email automation)
• Salesforce certifications preferred (Administrator, Sales Cloud Consultant, or similar)
• Experience with CDP tools and data unification is a plus
• Ability to work on tight timelines against real business deadlines (e.g., product launches)