Salesforce Product Owner

Optiblack is a product growth firm that works with product leaders to drive revenue from data. Optiblack has worked with 50+ firms and created an impact of $300M+ USD

Optiblack is looking to add a product analyst that works with their clients on client engagement.

Job Descriptions

0. Monitoring

 Look at data from various sources daily to understand insights

 Identify areas of improvement

 Create the dashboards as per requirements

 Build tracking plan

1. Data Analysis

 Gather and analyze data from various sources to extract actionable insights.

 Use statistical techniques and data visualization to interpret trends and patterns.

 Identify opportunities for product improvements based on data analysis.

2. Product Performance Evaluation

 Monitor key product metrics and performance indicators.

 Conduct regular evaluations to assess product performance against goals and benchmarks.

 Identify areas of improvement and recommend strategies for optimization.

3. Market Research

 Conduct market research to understand industry trends, customer needs, and competitive landscape.

 Analyze market data and customer feedback to identify market opportunities.

 Provide insights on target market segments and potential customer segments.

4. User Experience Enhancement

 Collaborate with UX UI designers to improve the user experience of the product.

 Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.

 Recommend enhancements and features to improve user experience.

5. Requirement Gathering

 Collaborate with stakeholders to gather and document product requirements.

 Conduct interviews, workshops, and surveys to understand user and business needs.

 Translate requirements into clear and actionable user stories or product specifications.

6. A/B Testing

 Plan, execute, and analyze A/B Tests to evaluate the impact of changes or new features.

 Use data from A/B tests to make data-driven decisions and optimize the product.

7. Reporting and Presentation

 Prepare reports and presentations to communicate insights, findings, and recommendations.

 Present data analysis and product performance evaluations to stakeholders and cross-functional teams.

 Clearly articulate complex concepts in a concise and understandable manner.

Skills Required for a Product Analyst

1. Technical Skills

 Data Analysis: Proficiency in using analytical tools and techniques to gather, analyze, and interpret data.

 Tools: Mixpanel or similar

 Market Research: Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.

 Product Management Tools: Familiarity with product management tools such as Jira, Trello, or Asana to manage product backlogs, roadmaps, and user stories.

 User Experience (UX) Design: Understanding of UX principles and the ability to work closely with designers to enhance the user experience of the product.

 A/B Testing: Experience in planning, executing, and analyzing A/B tests to measure the impact of product changes.

 SQL and Database Knowledge: Proficiency in SQL to extract and analyze data from databases.

2. Workplace Skills

 Communication: Strong verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.

 Problem-Solving: Ability to identify problems, gather relevant information, and propose practical solutions to improve product performance and user experience.

 Critical Thinking: Capacity to think analytically, assess situations, and make data-driven decisions.

 Stakeholder Management: Skill in managing relationships with stakeholders, understanding their needs, and balancing competing priorities.

 Teamwork and Collaboration: Ability to work collaboratively with cross-functional teams, including product managers, designers, developers, and marketers.

 Adaptability: Flexibility to navigate in a dynamic and fast-paced work environment, adjusting priorities as needed.

 Attention to Detail: Strong attention to detail to ensure accuracy and precision in data analysis, documentation, and requirement gathering.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on the Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
• Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/">www.rezo.ai

Key Responsibilities

• Write clean, testable code using .NET programming languages
• Test and debug various .NET applications
• Deploy fully functional applications
• Upgrade existing applications
• Document development and operational procedures

Technical Competencies

• Understanding of object oriented programming concepts, design patterns and SOLID principles
• Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
• Understanding of REST APIs and WCF
• Understanding of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
• Must have hands on experience of web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
• Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
• Must have hands on experience of tools to enable SDLC (TFS, Visual Studio, etc.

• https://smrtr.io/bqCWb" target="_blank">https://smrtr.io/bqCWb

What you need to have:

• Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing) 
• Minimum 3 years of experience in E– Commerce Marketing
• Deep understanding of Product Manager for a D2C or at an ecommerce marketplace
• Ability to structure and process qualitative or quantitative data and draw conclusions from it
• A probing mind    

We are looking for a Node.js Developer who has experience building back-end services and managing data exchange between the server and user-facing applications. Responsibilities will include the development of back-end micro-services, maintaining the best possible performance for micro-service, quality and responsiveness of the application. You will work closely with the front-end developers in order to implement their components into the application.

• Writing reusable, testable, and efficient code
• Responsible for entire product lifecycle from concept to deployment
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection
• Integration of data storage solutions

• 3+ years experience in building micro-services using Node.js
• Expert in SQL querying with Mysql/PostgreSQL and ORM (Object Relational Mapper) libraries like TypeORM.
• Able to integrate multiple data sources and databases into one system
• Good understanding of server-side templating languages
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tools such as Git

Indium Software is a technology solutions company committed to delivering exceptional, customer-centric solutions across Big Data Engineering & Analytics, Blockchain Development, Independent QA and Gaming.

Our Digital Solutions focus on offering Big Data Engineering, Advanced Analytics, Blockchain Development, and Product Development services.

Our Big Data Solutions team also has expertise in Cloud environments on AWS, Google Cloud, Microsoft Azure, and integration with Real-time data management solutions.

We operate through our registered offices in the Bay Area, New Jersey, Atlanta, and Kuala Lumpur. Our Global Delivery centers are located in Bangalore and Chennai, India.

Experience: Min 4 years of relevant experience. 

Lead ReactJs Developer

Required Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience in Node.js (sails.js or express.js or next.js) is mandatory.
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Good communication skills and ability to work as an individual contributor

Responsibilities:

• Developing new user-facing features using React.js (Flux/ Redux) and backend functionality
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Mentoring developers

Company name - MindCrew Technologies

Experience- 2+ years of experience

Skills Required- React Native, iOS App Development, Android Development

Hello Developers, MindCrew Technologies in search of React native developer for Indore location.

Responsibilities and Duties
Building user-friendly IOS and Android apps on React Native Platfrom. proficient in Coding debugging.
Collaborate with cross-functional terms to define and design new features.
Work on bug fixing and improving applications performance.
Hands-on experience in optimizing code for application performance.
Ability to deliver projects on time by satisfying client's needs.
Writing modular, reusable, maintainable, well documented and fully tested code.

Key Skills
React Native, Android, iOS Development, cross platform app, Web Development, Node.js

Required Experience and Qualifications
Exp in react native development of min 6 months maximum 2yr
Must have done 1 live project on react native independently.

Benefits
Onsite opportunity ( Denmark)
Career growth
The young and energetic work environment
Chance to interact with global clients directly
Alternate Saturdays off