Software Development Engineer Testing (SDET)

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization

Responsibilities:

• Lead implementation of orgn in key partner institutes
• Own the entire process of onboarding a partner institute
• Define custom made' offerings for the parents of a particular institute
• Single point of contact between the org institute partnerships team, institute management and org inside sales team
• Be responsible for anything and everything' in the partner institutes
• Be responsible for parent outreach in the institutes
• Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
• P& L owner of key accounts
• Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
• Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
• Own execution from strategy design and setup to pilot and eventual scale-up
• Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
• Build and lead high-performing teams to scale these initiatives

Requirements:

• Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
• Track record of outperformance / over-achieving targets in previous work places
• Experience in leading initiatives and delivering results in a time-bound manner
• Prior experience in early stage startups or as a founder is a huge plus
• Prior exposure to B2C or understanding of financial services is a plus
• Self-starter with a high sense of ownership Comfortable to work with minimal supervision
• Hungry to learn and grow
• Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action Have the temperament to experiment and execute in uncertainty
• Hustler Ability to generate resources to solve a problem
• Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented
• Deeply care about delivering value and making an impact on customer's lives
• Startup experience is a must

Job Title: Backend Developer (Kotlin/Java)

Experience: 5-7 Years

Location: Remote (Candidates from Pune/Mumbai preferred for training-related travel)

Salary: ₹15-25 LPA CTC (1L up to 1.5L In hand Per Month)

Job Description:

We are seeking a highly skilled Backend Developer with expertise in Kotlin/Java (not Android) to join our dynamic team. The ideal candidate will have experience building scalable backend solutions, working with relational databases, and utilizing modern frameworks like Spring and Webflux.

This is a remote role, but candidates based in Pune/Mumbai who can travel for training purposes will be preferred.

• Must-Have Skills:Kotlin/Java backend development (5+ years)
• Spring Boot/Webflux (Reactor) (1+ year)
• Relational Databases (PostgreSQL preferred) (2+ years)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and professionalism

• Key Responsibilities:Develop and maintain backend services using Kotlin/Java.
• Design and implement scalable microservices with Spring Boot/Webflux (Reactor).
• Work with relational databases (PostgreSQL preferred) and ensure optimal data handling.
• Optimize backend performance and ensure system reliability.
• Collaborate with frontend, DevOps, and product teams to deliver high-quality software solutions.
• Ensure best practices in coding, security, and system design.

• Nice to Have:Experience with NoSQL databases (Cassandra/MongoDB)
• Knowledge of Kafka for event-driven architecture
• Familiarity with AWS, Docker for cloud-based deployments
• Exposure to full-stack development with React
• Understanding of ClickHouse for analytics

Company:

The client is a technology company specializing in custom software development, mobile app creation, cloud services, data analytics, applied AI, cybersecurity, web design, and UX/UI design. They emphasize building robust, scalable, and world-class software products and applications. Their expertise spans various technology stacks, including MERN, MEAN, applied AI, Oracle, AWS, GCP, Microsoft Azure, and PAAS. They have developed products such as Digirestro, Task Manager, and Attendance Management. The company operates from multiple locations, including Pune and Nagpur in India, and Kendall Park, New Jersey, USA.

• Why Join Us?Competitive salary (₹15-25 LPA)
• Remote work flexibility (with occasional travel to Pune/Mumbai for training)
• Opportunity to work on modern tech stacks
• Collaborative and professional work environment

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient project management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange. The test center as part of DPS is responsible for the areas of "Testing" and "Requirements Engineering," focusing on quality assurance for changes in the system landscape according to customer requirements. 

For new a project, we are seeking a talented requirement in engineer with testing abilities to join our dynamic team. In this role, you will handle the definition and quality assurance of requirements for various procedures, including bug fixing, maintenance of existing components, functional or technical enhancements (change requests). The project is about to create a global solution for payroll validation processes related to customer payments. It involves data from various systems, leading to complexity. Currently, manual work is time-consuming and error prone. Your responsibilities will include collecting and documenting requirements from, transforming the results to developable epics and user stories and defining test cases for ensuring a correct implementation. 

Responsibilities:

The Requirements Engineer collects, analyzes, transforms the Requirements of the Software. It is required to communicate with different levels of stakeholders and keep track of the requirements.

Requirements Elicitation:

Gather requirements from stakeholders by using interviews, workshops, surveys, and other techniques.

Requirements Analysis:

Analyze requirements to ensure they are clear, complete, and feasible.

Reflect to stakeholders, transformation to user-stories.

Requirements Modeling:

Use modeling techniques such as flowcharts, data models, and prototypes to visualize requirements, like UML, BPMN; Draw.io, Conceptboard.

Requirements Documentation:

Create detailed documentation of requirements and functional specifications by using for example Confluence, Jira, Draw.io, SharePoint, Concept-Board.

Requirements Management:

Track and manage changes to requirements throughout the project lifecycle by versioning, tracking from Requirements Documentation through the userstories up to testing.

Stakeholder Communication:

Ensure that the documented requirements meet the needs of stakeholders and align with project goals.

Regularly communicate with stakeholders to clarify requirements and resolve any issues.

Be able to talk on many different levels, from Business to Tech/Development and Testing.

Quality Assurance:

Collaborate with the QA team to ensure that requirements are testable and that the final product meets the specified requirements.

Refinements with Testers.

Defect Management.

Requirements:

Proficiency in requirements engineering, ideally IREB certified (Advanced).

Strong analytical skills and good abstraction ability (Advanced).

Result-, goal-, and service-oriented work approach (Advanced).

Independent working style, adherence to deadlines (Advanced).

Fluency in both technical and business languages (Advanced).

Excellent communication skills.

Good knowledge in using modelling tools and languages such as UML or BPMN.

Good knowledge in usage of tools like Confluence, Jira, Draw.IO, Conceptboard/Miro.

Understanding of IT interfaces (technologies, data transfer e.g., Web Service, File) (Basic).

Knowledge of IT security and data protection concerning IT applications and documents (Advanced).

Experience with system and integration tests as well as regression test concepts (Advanced).

Experience in agile processes (Basic).

Skills & Requirements

Requirements engineering, IREB certification (Advanced), Analytical skills, Abstraction ability, Goal-oriented approach, Independent working style, Adherence to deadlines, Technical and business language fluency, Communication skills, UML, BPMN, Confluence, Jira, Draw.io, Conceptboard, Miro, IT interfaces, Data transfer (Web Service, File), IT security, Data protection, System and integration testing, Regression testing, Agile processes.

Dear Job Seekers,

Greetings from Prabal Information Systems LLP.

We at Prabal Information Systems LLP have a fortune of 100 clients as our clientele. We are in the process of enhancing the team that delivers solutions in the automotive and marketplace segments. We are sure that this position will excite you and provide the necessary career growth you aspire to. 

Job Brief :

We are looking for a Senior .NET Developer to join our IT department and build functional applications and websites.

Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems. If you’re equally happy to roll up your sleeves to write code and review other team members’ work, we’d like to meet you.

Ultimately, you’ll use your expertise in the .NET framework to help us deploy high-quality applications.

Responsibilities :

• Analyze system requirements and prioritize tasks

• Write clean, testable code using .NET programming languages

• Develop technical specifications and architecture

• Test and debug various .NET applications

• Experience with Asp.net, MVC(Mandatory) Web api etc

• Experience in Sql Server

• Review and refactor code

• Deploy fully functional applications

• Upgrade existing programs

• Support junior developers’ work

• Document development and operational procedures

Requirements and skills

• Work experience as a .NET Developer

• Proficiency in building web-based applications

• In-depth knowledge of at least one of the .NET languages (like C# and Visual Basic . NET)

• Familiarity with agile environments

• Troubleshooting abilities

• Good communication skills

We are looking for Management Trainees (girls preferred) to lead and oversee the operations of the company. The candidate will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.

The ideal candidate will be well-versed in all matters of business. 

They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company's vision and culture.

The goal will be to ensure the profitability of our company's activities to drive sustainable development and long-term success.

JD - not limited to the below points

Qualification:

• Graduate / Post Graduate
• Fresher

Skills Required:

• Fluency in English
• Good communication
• Strategic Thinking capacity

Requirements:

• Develop goals and objectives that tend to growth and prosperity
• Design and implement business plans and strategies to promote the attainment of goals
• Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, materials, equipment etc.)
• Organize and coordinate operations in ways that ensure maximum productivity
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
• Maintain relationships with partners/vendors/suppliers
• Gather, analyze and interpret external and internal data and write reports
• Assess overall company performance against objectives
• Represent the company in events, conferences etc.
• Ensure adherence to legal rules and guidelines

There will be training for the initial 6 months until the candidate achieves the skill. During this period, the salary/stipend will be ₹10,000/- to ₹15,000/- per month.

Candidates will be trained under the Co-Founders, who are well-experienced.

The Job profile, in short, will include multiple roles - From B2B Sales, Partner/Vendor/Client Relationship Management, Admin roles, Project Management (at a basic level) etc. 

Each candidate will start their training through B2B Sales since that is the best way to learn the services and positioning of our company. Further, they will be put into other roles, based on their Capabilities & Vacancies.

Post 6 months, one role will be made permanent for them, with a 100% or more hike in salary.

We are looking for someone who can be with us for the long term. There will be a one-year bond with Palpx. 

• There will be NO allowance for travel and stay
• Food will be provided
• Job type will be work from office (strictly) 
• Location: HSR Layout, Bengaluru
• Office hours: 9:30am - 6:30pm
• Working Days: 6 days a week will be working (Monday - Saturday)

Responsibilities:

• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Recommending and implementing improvements to processes and technologies.
• Designing customer-facing UI and back-end services for various business processes.

Requirements:

• 1-8 years of appropriate technical experience
• Proven experience as a Full Stack Developer or similar role preferably using MEANMERN stack.
• Good understanding of client-side and server-side architecture
• Excellent interpersonal skills and professional approach
• Ability to work in a dynamic, fast moving and growing environment
• Be determined and willing to learn new technologies
• Immediate joiners are preferred

Profile: Java developer (2-4 years) - Noida

MUST Have: Core Java, data structure

NP: Immediate to 30 Days

Salary : Upto 9 LPA

MUST Haves: Java 1.8, Core Java, Data structure

Requirements:

• Java 1.8 version with Collections, Multithreading working knowledge –(Mandatory)
• Data Structures, BPM-Alfresco & Groovy