Salesforce Deeloper

 Experience in Core Java, Spring Boot. 

• Experience in microservices. 

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2 

• Good knowledge of multi-threading 

• Basic working knowledge of Unix/Linux 

• Excellent problem solving and coding skills in Java 

• Strong interpersonal, communication and analytical skills. 

• Should be able to express their design ideas and thoughts

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

What you will do:

• Planning concepts by studying relevant information and materials
• Illustrating concepts by designing examples of art arrangement, size, type size and style
• Preparing finished art by operating necessary equipment and software
• Communicating with teams about layout and design
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe illustrator (must)

You should apply If you:

• Bachelor’s degree in graphic design or related field.
• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Adobe illustrator, Photoshop
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with computer-aided design.

An innovative place to explore next-generation technologies for students and all techenthusiasts.

A team of highly charged dynamic individuals, a cohesive unit that has been driven with the desire totransformthewayEngineeringandSTEMeducationislookedatandaccessedaroundtheglobe.Havingthemodest of starts in the year 2012, we have grown from strength to strength, thanks to our team of highlymotivated engineers and curious learners who took it upon themselves to develop a product that couldusher in making Robotics ubiquitous. The brand SP Robotic Works strives to be the first one globally tointroducetomorrow’sgenerationstothe world of techlearning.

Today, the company has India's Largest Network of Maker Labs and is also spreading its wingsInternationally with debut in Australia. , the company introduces learners to othercutting edge fields too such as Internet of Things, Virtual Reality, Computer Vision and more etc. With an aimto reach millions of students every year across 10+ countries by 2025, the team has ensured qualityeducationtoallstudentsthroughitspersonalizedandgamifiede-learningplatformwhichsynchronizeswiththehands-onkitdevelopedbytheteamfor learningvarious technologies.

The backbone of the company is its community - that is considered the most active tech community in Indiainnovatingitswaythrough variousIndustrysectors. Withopportunitiesfor learnerstoapply theireducation in real-time, every initiative is undertaken with the aim of making learners not just become awareofcuttingedge concepts,but tomake them creatorsandarchitects of asustainablefuture!

• Translate designs and wireframes into high-quality code
• Design, build and maintain high performance, reusable, and reliable Java
• code
• Ensure the best possible performance, quality, and responsiveness of the
• application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Follow best practices in code implementation
• Willing to work on flexible time zones if required

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end
• services
• Strong knowledge of Android UI design principles, patterns, and best
• practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with the use of additional sensors, such as gyroscopes and
• accelerometers (preferred)
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical
• requirements
• Familiarity with cloud message APIs and push notifications –
• A knack for benchmarking and optimization
• Understanding of Google's Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Must have experience in Chat (one to one, group chat, file sharing)
• Knowledge in Google Maps APIs is preferred

• Possess strong domain knowledge - Digital Analytics (Google Analytics, App Analytics (Firebase/AppsFlyer/Branch/MixPanel), CRO, Media Analytics 

• Ability to handle Google Analytics clients end-to-end  

• Contribute to building effective process management, mentoring teammates, reducing product & execution inefficiencies 

• Be responsible for day-to-day Google Analytics operations and performance of client accounts, requiring interaction with both internal and external stakeholders.   

• Own, manage and grow digital analytics strategies for clients.   

• Be responsible for all regular (and ad hoc) reporting and analysis of digital activity providing crucial insights, and effectively communicating this to the client.   

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19

• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-

  after startups in India

• upGrad was earlier selected as one of the top ten most innovative companies in India

  by FastCompany.

• We were also covered by the Financial Times along with other disruptors in Ed-Tech

• upGrad is the official education partner for Government of India - Startup India

  program

• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning

   

  Role Summary

  Are you excited by the challenge and the opportunity of applying data-science and data- analytics techniques to the fast developing education technology domain? Do you look forward to, the sense of ownership and achievement that comes with innovating and creating data products from scratch and pushing it live into Production systems? Do you want to work with a team of highly motivated members who are on a mission to empower individuals through education?
  If this is you, come join us and become a part of the upGrad technology team. At upGrad the technology team enables all the facets of the business - whether it’s bringing efficiency to ourmarketing and sales initiatives, to enhancing our student learning experience, to empowering our content, delivery and student success teams, to aiding our student’s for their desired careeroutcomes. We play the part of bringing together data & tech to solve these business problems and opportunities at hand.
  We are looking for an highly skilled, experienced and passionate data-scientist who can come on-board and help create the next generation of data-powered education tech product. The ideal candidate would be someone who has worked in a Data Science role before wherein he/she is comfortable working with unknowns, evaluating the data and the feasibility of applying scientific techniques to business problems and products, and have a track record of developing and deploying data-science models into live applications. Someone with a strong math, stats, data-science background, comfortable handling data (structured+unstructured) as well as strong engineering know-how to implement/support such data products in Production environment.
  Ours is a highly iterative and fast-paced environment, hence being flexible, communicating well and attention-to-detail are very important too. The ideal candidate should be passionate about the customer impact and comfortable working with multiple stakeholders across the company.

  
  Roles & Responsibilities

  • • 3+ years of experience in analytics, data science, machine learning or comparable role
    • Bachelor's degree in Computer Science, Data Science/Data Analytics, Math/Statistics or related discipline 
    • Experience in building and deploying Machine Learning models in Production systems
    • Strong analytical skills: ability to make sense out of a variety of data and its relation/applicability to the business problem or opportunity at hand
    • Strong programming skills: comfortable with Python - pandas, numpy, scipy, matplotlib; Databases - SQL and noSQL
    • Strong communication skills: ability to both formulate/understand the business problem at hand as well as ability to discuss with non data-science background stakeholders 
    • Comfortable dealing with ambiguity and competing objectives

     

    Skills Required

    • Experience in Text Analytics, Natural Language Processing

    • Advanced degree in Data Science/Data Analytics or Math/Statistics

    • Comfortable with data-visualization tools and techniques

    • Knowledge of AWS and Data Warehousing

    • Passion for building data-products for Production systems - a strong desire to impact

      the product through data-science technique

Have at least 2 years of experience with two or more development languages. Experience

working on Python is a MUST and that on JAVA is nice to have.

• Experience in building web platform with Angular 9+ (React could be an alternative) is a MUST
• Experience in building applications with containerization like Docker and Kubernetes
• Experience in writing relatively complex DB queries (preferably SQL Server, MySQL). Experience working on No-SQL DB is nice to have.

• Experience in building RESTful APIs using Python and web frameworks such as Spring MVC, Flask
• Experience in working in any of the ORM tools like SQLAlchemy, SQLObject, Storm, Django
• Skillful in writing high-quality, well-tested code
• Proficient in Object-Oriented programming
• Comfortable with Agile methodologies, such as Scrum, Kanban
• Experience in working with JavaScript frameworks (such as ag-Grid, D3) to build in-app reports is nice to have

• Key competencies required: Problem-Solving, Analytical, Collaboration, and Accountability
• An influencer by always advocating for technical excellence and innovation while being open to change when needed

• Resilient in ambiguous situations and can approach challenges from multiple perspectives
• Advantage if has a working knowledge of cloud technology such as AWS, Azure
• Efficiently utilize DevOps tools and practices to build and deploy software
• Have knowledge of Test Driven Development