Social Media Marketer

Job Description:-

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Responsibilities

• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning

Qualifications

• Bachelor's degree in Computer Science or relevant field
• 2+ years of experience working with .NET or relevant experiences
• Languages & Frameworks: C#, ASP.NET MVC, ASP.NET Core, Web API, ADO.NET
• Frontend Technologies: HTML5, CSS3, JavaScript, jQuery
• Database: Microsoft SQL Server (T-SQL, Stored Procedures, Views, Triggers, Joins, Jobs), MS Access
• Tools & Platforms: Visual Studio,
• Methodologies: Agile, Scrum, Jira

Job Description:

Proven experience as a Java Developer with a strong understanding of Java and its ecosystems.

Proficient in Spring Framework (Spring Boot, Spring MVC, Spring Data).

Experience with web application development using technologies such as HTML, CSS, and JavaScript.

Knowledge of relational databases (e.g., MySQL, PostgreSQL) and ORM frameworks (e.g., Hibernate).

Familiarity with build tools such as Maven or Gradle.

Understanding of software development life cycle (SDLC) and agile methodologies.

Excellent problem-solving and debugging skills.

Experience with microservices architecture.

Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

Candidate should also have some App development experience in cloud infra. Like familiarity with Docker, Helm Charts, Kubernetes or AWS/Azure k8s infra.

Candidate should have some App development experience in at least one No-SQL Database also (like MongoDB or Cassandra or Redis) apart from RDBMS.

Someone who has prior experience in Product Analytics/Marketing Analytics/Growth Analytics/Consumer analytics domain.

Has the ability to define success metrics for different initiatives or campaigns, drive ROI analysis & provide recommendations.

Strong analytics acumen and problem solving skills.

Good understanding of Clickstream/App events data, ability to build and understand user journeys across platforms.

Understanding of LTV modelling

Strong SQL skills and comfortable with python programming.

Basic knowledge of different regression models & clustering techniques.

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

At  Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

The Role

The customer experience team at GLINT is looking for an "sales executive" who is passionate and self driven in reaching out the leads and driving customers and financial growth for the company. 

What will you do here ?

1. Sourcing new sales opportunities by connecting with inbound leads via calls, chats and if required, via emails. 
2. Taking care of the entire onboarding process from reaching out to leads, conversation by closing sales and onboarding them into our system. 
3. Pro-actively involve in cross selling and upselling of GLINT services by understanding the customer requirements. 
4. Taking ownership on achieving both financial and onboarding targets. 
5. Closely working with the growth team by providing keysights on the quality of the leads. 

The best fit for us 

1. Atleast 1-3 years of experience in customer faced sales. 
2. Self motivated and target oriented individual with excellent communication. 
3. Passionate about closing deals and empathetic to customer requirements. 

Skills required : 

• Cold calling 
• Excellent communication 
• Negotiation skills 
• Upselling and cross selling 

About :

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
1. Better and Easier accessibility, also available on mobile web
2. Access to rich reports which gives you business knowledge, spend
3. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

• drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
• never-say-no attitude, and comes with a win-all attitude
• At the same time, a core ingredient of the DNA is customer empathy
• We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
  • Better and Easier accessibility, also available on mobile web
  • Access to rich reports which gives you business knowledge, spend
  • Unlimited free upgrades for a year
  • Bulk update features
  • Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

Mandatory requirements:

• Having your own bike is a must
• Smartphone is a must
• Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
• Graduation in any field is sufficient

Benefits:

• Fixed salary upto 25k
• Targets based incentives (no upper cap, average ~10k per month):
• Petrol allowance ~upto INR 3,000 (on actual bills)
• Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

• Onboarding of Customers
  • Meet 30 new clients a day (tracked)
  • Get free trial enabled for 20 clients a day
  • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
• Retaining customer accounts
  • While we build new businesses, cross-selling would be key
  • Customers should keep using PagarBook desktop beyond 30 days of activation
• Grow customer basket size
  • Identify key SME clusters in the city and prepare an acquisition plan
  • Go aggressive and acquire
• Business acumen & key skills
  • Strong knowledge on PagarBook sales process, services and product
  • Local Market and competition knowledge and clear articulation of PagarBook advantages
  • Strong negotiation and influencing skills to create win-win
  • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.