Salesforce Developer || CMMI -3 || Remote Working

• Figma, Adobe XD, Illustrator, Lottie
• UI/UX Design (web + mobile)
• Wireframing, Prototyping, and Responsive Design
• Visual Design Systems (Typography, Grid, Components)
• Knowledge of Conversion Rate Optimization (CRO)
• Experience with Shopify or Webflow (preferred)
• Familiarity with GA4, Hotjar, or analytics tools
• Strong understanding of D2C/eCommerce design

Experience-3-5yrs

BE/Mech

Location-Vasai

Head quarter- Jogeshwari

Key Responsibilities

• Design and develop facade concepts, details, and technical drawings.
• Collaborate with architects, engineers, and contractors to ensure design integration.
• Prepare 2D/3D models, renderings, and specifications for facade systems.
• Research and recommend materials, finishes, and sustainable technologies.
• Review shop drawings, prototypes, and mock-ups for compliance with design intent.
• Provide technical support during tendering, procurement, and construction phases.
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Skills & Competencies

• Proficiency in AutoCAD, Revit.
• Strong knowledge of facade materials (glass, aluminum, stone, composites).
• Understanding of building physics and envelope performance.

We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will be responsible for analyzing business processes, identifying improvement areas, and supporting data-driven decision-making through insights and documentation.

Responsibilities

• Initiate outbound calls to potential clients to promote properties and generate leads.
• Respond to inbound calls and answer queries related to various real estate projects.
• Schedule and coordinate site visits with potential buyers.
• Maintain and update customer records in the CRM system.
• Follow up with clients to provide additional information and gather feedback.
• Collaborate with the sales team to achieve sales targets and objectives.
• Stay updated on real estate market trends and project details.

Qualifications

• High school diploma or equivalent; a bachelor's degree in any field is preferred.
• Proven experience in telecalling or telemarketing, preferably in the real estate sector.

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About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

As AWS Data Engineer, you are a full-stack data engineer that loves solving business problems. You work with business leads, analysts, and data scientists to understand the business domain and engage with fellow engineers to build data products that empower better decision-making. You are passionate about the data quality of our business metrics and the flexibility of your solution that scales to respond to broader business questions. 

If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Write efficient code in - PySpark, Amazon Glue
• Write SQL Queries in - Amazon Athena, Amazon Redshift
• Explore new technologies and learn new techniques to solve business problems creatively
• Collaborate with many teams - engineering and business, to build better data products and services 
• Deliver the projects along with the team collaboratively and manage updates to customers on time

What are we looking for?

• 1 to 3 years of experience in Apache Spark, PySpark, Amazon Glue
• 2+ years of experience in writing ETL jobs using pySpark, and SparkSQL
• 2+ years of experience in SQL queries and stored procedures
• Have a deep understanding of all the Dataframe API with all the transformation functions supported by Spark 2.7+

You will be preferred if you have

• Prior experience in working on AWS EMR, Apache Airflow
• Certifications AWS Certified Big Data – Specialty OR Cloudera Certified Big Data Engineer OR Hortonworks Certified Big Data Engineer
• Understanding of DataOps Engineering

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.