Salesforce Develoer/ Tech Lead / Architect

Job Title: Assistant Manager – Sales (Building Automation Solutions)

Location: Chennai

1. Job Overview

• Responsible for sales and business development of Building Automation Solutions (BAS) & ELV projects.
• Drive revenue growth through client acquisition, relationship management, and technical solution promotion.
• Work closely with clients, consultants, and internal teams to achieve business objectives.

2. Key Responsibilities

Sales & Business Development

• Develop and execute sales strategies for Building Automation Solutions.
• Identify and pursue new business opportunities in target industries.
• Achieve sales targets and contribute to revenue growth.

Client Engagement

• Build and maintain strong client relationships.
• Understand client requirements and propose tailored BAS/ELV solutions.
• Conduct product demonstrations, presentations, and negotiations.

Technical & Project Support

• Provide pre-sales and post-sales technical support to clients.
• Possess strong technical knowledge of BAS, HVAC, and ELV systems.
• Coordinate with project and technical teams for smooth execution.

Market Analysis & Reporting

• Monitor competitor activities, market trends, and customer feedback.
• Prepare periodic sales reports and forecasts for management review.
• Suggest improvements to strengthen market positioning.

3. Qualifications

• Bachelor’s Degree in Instrumentation / Electronics / Automation / related field.
• 8–10 years’ experience in Sales & Marketing of Building Automation Solutions / ELV / HVAC projects.
• Proven track record of project sales and target achievements.

4. Key Skills (Must-Have)

• Sales & Business Development in Building Automation Solutions / ELV projects
• Technical knowledge of BAS, HVAC, Automation Products
• Client Relationship Management
• Pre-Sales & Post-Sales Support
• Excellent Communication & Presentation skills
• Market Analysis & Negotiation

5. Additional Skills (Good-to-Have)

• Knowledge of emerging automation products and technologies.
• Ability to handle large-scale project sales independently.
• Strong networking with consultants, contractors, and system integrators.

6. Benefits

• Competitive salary with attractive incentives/commissions.
• Health insurance and employee benefits.
• Professional growth and learning opportunities.

Position Overview:

We are looking for a creative and enthusiastic Graphic Designers to join our team. As a fresher or 0-4 years experienced, you will have the opportunity to work alongside a talented group of designers, developers, and project managers. Your role will be to deliver work related to work seamlessly by meeting client’s vision.

Roles and Responsibilities:

·      Design and create visually appealing graphics for more than 15-20 things we make.

·      Collaborate with cross-functional teams (marketing, product, tech) to understand project needs and deliver creatives accordingly

·      Follow brand guidelines while maintaining creativity and uniqueness in designs

·      Work on multiple projects simultaneously and meet deadlines consistently

·      Receive and implement feedback from team leads and clients to improve visual output

·      Stay updated with current design trends, tools, and technologies

Qualifications and skills:

·      Bachelor’s degree or diploma in Graphic Design, Visual Arts, Fine Arts, Multimedia, or a related field OR Certification in graphic design courses is a plus.

·      Design Tools: Proficiency in design software such as Adobe Photoshop, Illustrator, InDesign, and Canva.

·      Creativity: Strong sense of design, colour theory, typography, and composition.

·      Attention to Detail: Ability to create polished, high-quality work.

·      Adaptability: Willingness to learn new tools and design techniques.

·      Communication: Good verbal and written communication skills to present ideas clearly.

·      Time Management: Ability to handle multiple projects and meet deadlines.

·      Collaboration: Team player with a positive attitude and the ability to take constructive feedback.

Job description

• Defining business requirements and reporting them back to stakeholders
• Understanding tasks and creating BRDs(Business Requirement Documentation)
• Creating Functional Specification Documents
• Understanding requirements as communicated by business stakeholders
• Understanding stakeholder briefs clearly and propose suitable solutions in consultation with the team
• Build the required project documentation, workflows and FSDs(Functional Specification Document), SRS(Software Requirements Specification)/SOWs(Scope of Work) in collaboration with the stakeholders for the project
• Maintain the SRS documentation during the course of the project
• Understand and manage change requests
• Develop and actively collaborate with project managers and the team on plans and provide weekly status and tracking reporting on the health of the project.
• Provide clear, consistent and timely messaging; both verbal and written; within the team and to technology and business leadership; facilitate effective and timely meetings
•  
• Qualifications and skills

   

  • Minimum 1 year of experience with projects on NodeJs or similar backend technologies
  • Understanding of Microservices Architecture

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

We are looking for a strong Java Developer with experience in fintech domain enterprise-grade world class data aggregation, reconciliation, and reporting product. This is an opportunity to discover a large range of business cases as well as design, develop and implement solutions that results solving complex problems. As a Java Sr developer you will design and develop technology-based business solutions that caters to current and future Product requirements.

Must have:
• 4-8 years of relevant experience in designing & developing and architecting systems/software for large business environments (Java, J2EE).
• Strong design and coding skills in Enterprise Java, Hibernate, Spring, Spring Boot, REST web services, JMS (ActiveMQ), XML, JSON.
• Must have good experience in Unix/Oracle/SQL.
• Experience in any communication framework (MQ) is an added advantage.
• Experience in Agile Development, Scrum, and Iterative approaches
• Participate in requirement gathering JAD sessions and support documentation
• Work with Product Management to resolve or raise queries and get query resolution on areas which are unclear, ambiguous and which need more information
• Develop high quality code as per standards, tiered coding, business layer coding, interface development and service development as needed
• Ability to solve complex software system issues.

Experience in One of below will be added advantage-
• Activiti BPM
• DROOLS Rules Engine
• Integrations with authentication protocols and Frameworks oAuth/ SAML/ LDAP/ Kerberos
• Experience with multiple integration technologies / frameworks.

EZOPS offers clients an integrated data management platform to resolve data quality, automation, and reporting challenges across the data lifecycle. The platform empowers users to transform data, setup and configure reconciliation rules, gain insights into root cause of breaks using machine learning algorithms, seamlessly setup rules via a UI for automated break remediation using BOTS and to create reports and dashboards with low I.T involvement. EZOPS has 5 global offices (San Francisco, NYC, NJ, Dublin, and Noida) and its clients include some of the largest global financial institutions.

What will you do?  

• Setup, manage Applications with automation, DevOps, and CI/CD tools. 
• Deploy, Maintain and Monitor Infrastructure and Services. 
• Automate code and Infra Deployments. 
• Tune, optimize and keep systems up to date. 
• Design and implement deployment strategies. 
• Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement. 

What you need to have:

Experience: 4 to 8 years

Annual CTC: Rupees 12,00,000 to 20,00,000