Digital Marketing Strategist

·        Monitoring the entire customer service process.

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        Marathi ,Hindi & English(Basic) language

Job description

 Location: Chennai, India

 Experience: 5+ Years

 Certification: Kafka Certified (Mandatory); Additional Certifications are a Plus

Job Overview:

We are seeking an experienced DevOps Engineer specializing in GCP Cloud Infrastructure Management and Kafka Administration. The ideal candidate should have 5+ years of experience in cloud technologies, Kubernetes, and Kafka, with a mandatory Kafka certification.

Key Responsibilities:

Cloud Infrastructure Management:

· Manage and update Kubernetes (K8s) on GKE.

· Monitor and optimize K8s resources, including pods, storage, memory, and costs.

· Oversee the general monitoring and maintenance of environments using:

o OpenSearch / Kibana

o KafkaUI

o BGP

o Grafana / Prometheus

Kafka Administration:

· Manage Kafka brokers and ACLs.

· Hands-on experience in Kafka administration (preferably Confluent Kafka).

· Independently debug, optimize, and implement Kafka solutions based on developer and business needs.

Other Responsibilities:

· Perform random investigations to troubleshoot and enhance infrastructure.

· Manage PostgreSQL databases efficiently.

· Administer Jenkins pipelines, supporting CI/CD implementation and maintenance.

Required Skills & Qualifications:

· Kafka Certified Engineer (Mandatory).

· 5+ years of experience in GCP DevOps, Cloud Infrastructure, and Kafka Administration.

· Strong expertise in Kubernetes (K8s), Google Kubernetes Engine (GKE), and cloud environments.

· Hands-on experience with monitoring tools like Grafana, Prometheus, OpenSearch, and Kibana.

· Experience managing PostgreSQL databases.

· Proficiency in Jenkins pipeline administration.

· Ability to work independently and collaborate with developers and business stakeholders.

If you are passionate about DevOps, Cloud Infrastructure, and Kafka, and meet the above qualifications, we encourage you to apply!

Job Title: ELK Stack Engineer

Position Overview:

We are seeking a skilled and experienced Senior Elasticsearch Developer to join our team. The ideal candidate will be responsible for designing, developing, and maintaining data pipelines using the ELK Stack (Elasticsearch 7.1 or higher, Logstash, Kibana). The Senior Elasticsearch Developer will play a key role in managing large datasets, optimizing complex queries, and maintaining self-hosted Elastic Search clusters.

Responsibilities:

• Design, develop, and maintain data pipelines using the ELK Stack.
• Handle large datasets (3 billion+ records, 100+ fields per index) with efficiency and accuracy.
• Develop and optimize complex Elasticsearch queries for efficient data retrieval and analysis.
• Manage and maintain self-hosted Elastic Search clusters.
• Implement DevOps practices, including containerization with Docker.
• Perform backups, disaster recovery, and index migrations to ensure data security and integrity.
• Execute data processing and cleaning techniques, including writing custom scripts to extract and transform data into usable formats.
• Collaborate with the engineering team to integrate Elastic Search with other systems.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum 5+ years of experience in designing, developing, and maintaining data pipelines using the ELK Stack.
• Hands-on experience handling large datasets (3 million+ records, 50+ fields per index).
• Strong proficiency in developing and optimizing complex Elasticsearch queries.
• Experience managing and maintaining self-hosted ElasticSearch clusters.
• Proficiency in DevOps practices, including containerization with Docker.
• Knowledge of security best practices, including backups, disaster recovery, and index migrations.
• Experience with database administration and data processing techniques.
• Excellent communication and teamwork skills.

Benefits:

• Competitive salary and benefits package between 20 to 35 LPA.
• Opportunities for professional development and growth.
• Collaborative and inclusive work environment.
• Flexible work hours and remote work options.

Position - Field Sales Executive / Sales Engineer

Company Profile –

Makharia Machineries Pvt Ltd

Makharia Machineries Pvt. Ltd. one of India’s largest integrated electrical, mechanical, and engineering solutions provider; is a brand built on the cornerstone of quality and embodies the spirit of excellence across the value chain. Today, we have built an enviable reputation as the most respected names in the industry and occupy a pride of place as preferred partners of some world’s leading power companies. Headquartered in Mumbai, Makharia Machineries Pvt. Ltd. has today expanded exponentially in domestic as well as international markets.

JD/JS -

1)     Searching for new clients who could benefit from your products in a designated region.

2)     Travelling to visit potential clients.

3)     Establishing new, and maintaining existing, relationships with customers

4)     Managing and interpreting customer requirements

5)     Persuading clients that a product or service will best satisfy their needs.

6)     Calculating client quotations

7)     Negotiating tender and contract terms

8)     Negotiating and closing sales by agreeing with terms and conditions

9)     Offering after-sales support services

10)  Analyzing costs and sales

11)  Preparing reports for head office

12)  Recording and maintaining client contact data

PREFERRED SKILLS:

• Strong interpersonal skills
• Negotiation and problem-solving skills
• Knowledge of sales Industrial Products (Pump, Lubricant, Motor, Drive, Gear Box, Bearing and Coupling, any Industrial Product)

Job Location – Mumbai _ Prabhadevi

Qualification – Graduate, engineer, diploma

Experience – Minimum 2 Years

Salary – negotiable

Job Summary :

      As a Software Development Engineer, you will be responsible for end-to-end delivery of software components all the way to production. In this position you will partner with our globally distributed cross-functional teams, product managers and other internal stakeholders. This position requires understanding business & technical requirements, designing clean solutions, implementing them and managing these systems. A key aspect of the role is to understand the digital commerce businesses part of KBX and implement technology systems that favourably align with business initiatives and requirements. The position will be evaluated in terms of the quality of the technology development, ongoing management of the systems and impact on business metrics.

Responsibilities :

• Work closely with cross functional teams to and deliver quality technology solutions
• Operational rigor for a rapidly growing tech stack and live portals
• Regular communication with management on status and risks.
• Measure success metrics and influence evolution of the tech product
• Be resourceful and find creative solutions to complex technical challenges.

Basic Qualifications :

• Ability to understand business requirements and build technology solutions that factor in the business requirements completely
• Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented, Databases.
• Excellent coding skills 
• Great problem solving skills and propensity to learn and develop tech talent.
• Bachelor’s degree or higher in Computer Science and years of Software Development experience

Preferred Qualifications :

• Understanding on Web programming is must; full stack experience would be a plus.
• Understanding on AWS Cloud Stack (EC2, Lambda, Dynamo DB, Aurora) would be a plus
• Knowledge of serverless development
• Excellent verbal and written communication skills. 

What you need to have:

We are looking for a motivated professional who is responsible for performing software verification of Web Application as per the defined standards & procedures.

Skill Set

Primary

• Development and testing of Hardware interfaces & Embedded Software applications.

• Development and testing of network interfaces like Wi-Fi, Bluetooth, Ethernet, USB etc.

• Understand software requirements and architecture specifications to perform testing

activities like authoring of scripts and writing manual test case, execution & creating test reports etc.

• Automation testing experience in Linux embedded application, Linux device drivers, API testing and testing networking tools and utilities.

• Candidate should have good experience in testing of Web Application and Websites

• Hands-on experience in providing innovative solutions to Automate Web/Windows/iOS applications.

• Extensive experience with Test Automation tools such as Selenium, VSTS Coded UI.

• Working knowledge of software IDEs and debugging tools (i.e., Visual Studio/.NET etc.)

• Hands on experience in developing Test Automation Harnesses/Tools

• Proficient in different scripting languages such as Perl, Python, PowerShell.

• Good knowledge in testing windows .NET embedded applications and API testing.

• Conduct code reviews, with constant quality code review feedback for the code written by software developers.

• Well versed with Cloud architecture and deployment with Microsoft Azure (preferred) / Amazon Web Services.

• Well versed with Testing/QA concepts with good knowledge of Manual Testing is must.

• Strong analytical skills to be able to translate from system requirements and use cases to detailed test cases.

• Familiar with setting up of test environment for V&V activities.

• Good knowledge in Databases and constructing SQL commands.

• Collaborate with developers and QA leads to improve testability, automation, and tools.

• Participate in Test Planning, system test strategy, methodology, and creation of system integration test cases and make them traceable back to the system requirements, feature lists and design documents.

Additional

• Good knowledge in Data Analytics Testing

• Plan test schedules or strategies in accordance with project scope or delivery dates.

• Prior experience of Performance or Security testing will be a plus.

• Prior experience of designing fixtures to test hardware integration will be a big plus.

• Prior Experience with managing big documentation to meet FDA or regulatory requirement will be a plus

Soft Skills

• Excellent documentation and Written/Verbal communication skills.

• Must be flexible, independent and self-motivated
  
  
  

What you need to have:

• Bachelors/ Masters degree in computer science, Engineering or a related subject
• Minimum of 5 years of work experience in mobile application development
• Proficiency in Problem Solving, Data Structures, and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
• Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
• MVP/ MVVM architecture
• Firebase services
• Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
• Experience with a scalable architecture, while maintaining a hands-on role with code development
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks
• Excellent analytical, problem-solving skills and Setting & following targets and timelines
• High proficiency in Android frameworks and core components
• Bug fixing