Digital Marketing Strategist

Job Description: ServiceNow Business Continuity Management (BCM) Specialist

Experience Level: 8-10 Years

About the Role:

We are seeking a highly experienced and motivated ServiceNow Business Continuity Management (BCM) Specialist to join our dynamic team. In this role, you will be responsible for the design, development, implementation, and maintenance of our ServiceNow BCM module. You will leverage your deep understanding of business continuity principles and ServiceNow platform capabilities to ensure our organization's resilience against potential disruptions. You will collaborate with cross-functional teams to define requirements, configure the platform, and provide expert guidance on BCM best practices.

Responsibilities:

- ServiceNow BCM Module Implementation and Configuration:

- Design, develop, and implement ServiceNow BCM solutions that meet business requirements.

- Configure and customize the BCM module, including workflows, forms, reports, and dashboards.

- Integrate the BCM module with other ServiceNow modules and external systems.

- Perform thorough testing and validation of BCM configurations.

- Perform Data migration related activities.

- Business Continuity Planning and Management:

- Collaborate with stakeholders to define business continuity requirements and objectives.

- Develop and maintain business impact analyses (BIAs), risk assessments, and recovery plans within ServiceNow.

- Facilitate BCM workshops and training sessions.

- Conduct regular reviews and updates of BCM documentation.

- Ensure the BCM module aligns with industry best practices and regulatory requirements.

- ServiceNow Platform Expertise:

- Maintain a deep understanding of the ServiceNow platform and its capabilities.

- Provide expert guidance on ServiceNow BCM best practices and solutions.

- Troubleshoot and resolve ServiceNow BCM related issues.

- Stay up-to-date with ServiceNow releases and new features.

- Develop and maintain technical documentation related to ServiceNow BCM configurations and processes.

- Project Management and Collaboration:

- Manage BCM related projects from initiation to completion.

- Collaborate with cross-functional teams, including IT, business units, and external vendors.

- Communicate effectively with stakeholders at all levels of the organization.

- Lead and mentor junior team members.

- Participate in requirement gathering, and translate those requirements into technical solutions within the servicenow platform.

- Reporting and Analysis:

- Develop and maintain BCM reports and dashboards to track key metrics.

- Analyze BCM data to identify trends and areas for improvement.

- Provide regular updates and reports to management on BCM activities and performance.

- Ensure data integrity and accuracy within the ServiceNow BCM module.

Skills/Modules Required :

- ServiceNow BCM Module :

- Expert-level knowledge of the ServiceNow BCM module, including its architecture, functionality, and configuration.

- Proven experience implementing and customizing the ServiceNow BCM module.

- Strong understanding of BIA, risk assessment, and recovery planning within ServiceNow.

- ServiceNow Platform:

- Extensive experience with the ServiceNow platform, including scripting (JavaScript), workflows, forms, reports, and integrations.

- Proficiency in ServiceNow administration and development.

- Experience with ServiceNow upgrades and patches.

- Business Continuity Management (BCM):

- Deep understanding of BCM principles, standards (e.g., ISO 22301), and best practices.

- Experience conducting BIAs, risk assessments, and developing recovery plans.

- Knowledge of disaster recovery, crisis management, and incident response.

- Project Management:

- Strong project management skills, including planning, execution, and monitoring.

- Ability to manage multiple projects simultaneously.

- Experience with Agile and Waterfall methodologies.

- Communication and Collaboration:

- Excellent written and verbal communication skills.

- Ability to collaborate effectively with cross-functional teams.

- Strong presentation and facilitation skills.

- Analytical and Problem-Solving Skills:

- Strong analytical and problem-solving skills.

- Ability to identify and resolve complex technical issues.

- Attention to detail and accuracy.

Qualifications :

- Bachelor's degree in Computer Science, Information Systems, or a related field.

- 8-10 years of experience in ServiceNow BCM implementation and administration.

- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - Business Continuity Management (CIS-BCM) certifications are highly preferred.

- Relevant BCM certifications (e.g., CBCP, MBCP) are a plus.

- Proven track record of successful ServiceNow BCM implementations.

- Experience with other servicenow modules such as GRC, IT Service Management, and ITOM is a plus.

Position Title :   Sales Specialist 

CTC:            14-15 lpa

Experience :     2-4 years

Location:       Pune

Working Mode : On site

Primary skills :   IT sales, B2B sales, End to End sales, Comm. skills

Qualification :   Any Engneering 

Key Responsibilities:

❖ Meet and exceed sales targets.

❖ Identify and generate new sales opportunities through networking, cold calling, and       other lead generation techniques.

❖ Manage the entire sales process, from lead generation to closing deals, ensuring a       high level of customer satisfaction.

❖ Build and maintain strong, long-lasting customer relationships.

❖ Understand customer needs and requirements to propose appropriate solutions.

❖ Work closely with technical teams to ensure that client requirements are met.

❖ Prepare and deliver presentations on products/services.

Key Skills and Qualifications:

❖ Minimum of 2 years of relevant sales experience in the IT industry.

❖ Proven track record in sales, with a history of successfully meeting or exceeding           targets.

❖ Excellent communication and interpersonal skills.

❖ Strong negotiation skills to close deals and achieve revenue targets.

❖ Strong accountability and work ethic.

❖ Ability to drive sales processes effectively, from lead generation to closing deals.

❖ Master’s degree in business - IT, or a related field.

❖ Familiarity with the USA and APAC markets.

❖ Ability to work in a fast-paced and dynamic environment.

❖ A team player with a customer-oriented approach.

Dear Candidate,

We are urgently looking for a Release- Big data Engineer For Pune Location.

Experience : 5-8 yrs

Location : Pune

Skills: Big data Engineer , Release Engineer ,DevOps, Aws/Azure/GCP Cloud exp. ,

JD:

• Oversee the end-to-end release lifecycle, from planning to post-production monitoring. Coordinate with cross-functional teams (DBA, BizOps, DevOps, DNS).
• Partner with development teams to resolve technical challenges in deployment and automation test runs
• Work with shared services DBA teams for schema-based multi-tenancy designs and smooth migrations.
• Drive automation for batch deployments and DR exercises. YAML based micro service deployment using shell/Python/Go
• Provide oversight for Big Data toolsets for deployment (e.g., Spark, Hive, HBase) in private cloud and public cloud CDP environments
• Ensure high-quality releases with a focus on stability and long-term performance.
• Able to run the automation batch scripts and debug the deployment and functional aspects/ work with dev leads to resolve the release cycle issues.

Regards,

Minakshi Soni

Executive- Talent Acquisition

Rigel Networks

Profile summary:

‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.

‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services,  with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.  

Role & Responsibilities:

This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:

• Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
• Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
• Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
• Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
• Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
• Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
• Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
• Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
• Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
• Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
• If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
• Participate in any other Product Management and UX team initiatives as required

General Requirements:

• B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
• Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
• Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
• Exceptional writing and editing skills combined with strong presentation and public speaking
• Strong interpersonal skills and a knack for productive collaboration across varying departments
• Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
• Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
• Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
• Self-motivated, self-sufficient, effective, versatile and action-oriented
• Proven creative thinker with ability to work strategically and collaboratively across departments

About Mobileware:

An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Frontend at PoshVine:

We are building super-slick, easy-to-use rewards and loyalty experiences inbuilt in banking and payment journeys. The frontend team at PoshVine strives to build solid frontend foundations, infrastructure and top-notch experiences.

We are looking for passionate, collaborative, and empathetic Frontend Developers (team-leads and individual contributors) to join us, help create outstanding user experiences leading to high customer delight and help build the future of payment-linked loyalty and engagement. You can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Architect and implement various engineering initiatives like tooling, config driven systems, common libraries, etc.
2. Collaborate with senior leaders of the company, the engineering team and designers, and take end-to-end ownership of the frontend development charter and initiatives. 
3. Proficiency with Javascript fundamentals, Object oriented programming and Web concepts.
4. Proficiency with AngularJS, or any other frontend framework.
5. Develop frontend application features of PoshVine's enterprise dashboards to make them more modular and consumer-facing bank / fintech app integrations more delightful.. 
6. Can work independently and go from zero to production in weeks.
7. Collaborate the workflow with back-end developers and UX designers to connect web applications to backend services with RESTful APIs. Write functional requirement documents and guides.

You’ll be a good fit if: 

1. You’re awesome at JavaScript. We prefer people who are strong in web concepts and fundamentals, and are open to learning any framework/library.
2. You have the ability to build features from scratch which are modular and scalable, and can deliver it end-to-end.
3. You have demonstrated experience in creating front end applications using Angular and/or React, HTML5, CSS3, Jquery, Bootstrap, Backbone.js, Semantic UI, Postgres, etc. Our current platforms are mostly Angular 8+ in frontend and Ruby on Rails / PostgreSQL / MongoDB on backend. 
4. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
5. You are willing to explore new frameworks and languages while bringing in expertise and customer-centric usability best practices. 

Do you have excellent tech knowledge, have worked a little and wish to take your career in a new direction, then this role is for you.

What you need to have:

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Migration, Upgrade, Monitor, and Maintenance of ADS Instance
• Automation using REST API to build Extensions and Custom Reporting
• Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"

• CICD Orchestration tools and other SCM/VC tools

• Microsoft MCSD Application Lifecycle Management certified
• A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
• Good communication skills
• Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
• Visual Studio and the .NET Framework experience is required "

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Work with the user community to adopt new features, enable new use cases, and help resolve any issues
• Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
• Take the lead in the validation of the application.
• Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
• Manage patches and updates for tooling solutions and related hosting environments including the operating system
• Automate the process for Maintenance"