Data Science Manager

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Roles & Responsibilities: ● Process vendor bills/invoices with appropriate approvals and documentation. ● Perform GRN (Goods Receipt Note) and PO (Purchase Order) matching to ensure invoice accuracy. ● Ensure timely disbursal of payments via NEFT/RTGS, UPI, or cheques as applicable. ● Coordinate with procurement and stores teams for invoice verification and clarifications. ● Maintain vendor ledgers and reconcile vendor balances regularly. ● Track payment cycles and maintain ageing reports. ● Handle vendor queries and resolve payment-related issues. ● Ensure TDS deduction and timely filing of returns. ● Assist in audits and ensure compliance with internal controls and company policy. ● Support the month-end and year-end closing processes. Key Skills: ● Strong attention to detail and accuracy in processing transactions ● Good understanding of accounting entries and principles ● Knowledge of GST, TDS, and other statutory compliance ● Familiarity with vendor management and procurement processes ● Ability to handle multiple vendors and high invoice volumes ● Good communication and coordination skills ● Proficiency in MS Excel and accounting software like Tally, SAP, or Zoho Books

Qualifications: ● Bachelor’s degree in commerce, Accounting, or Finance ● 5 years plus experience in Accounts Payable, preferably in the healthcare, hospital, or pharma industry ● Knowledge of ERP or accounting systems used in mid to large-sized companies ● Experience with GST input matching and TDS compliance is a plus

We are looking for skilled AI Engineer for our organization. Please have a look to below details and revert accordingly if we can discuss further

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: AI/Sr. AI Engineer

Job location: Ahmedabad

Experience: 4+ years

Job Overview:

We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.

Key Responsibilities:

• Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
• Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
• Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
• Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
• Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
• Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
• Optimize models for performance, cost-efficiency, and low latency in production.
• Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
• Mentor junior AI engineers and contribute to internal AI best practices and documentation.

Required Skills & Qualifications:

• Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
• 4+ years of hands-on experience in AI/ML solution development.
• Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
• Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
• 
  
• Proficient in key AI libraries and frameworks:
• LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
• NLP: SpaCy, NLTK.
• Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
• MLOps: MLflow, FastAPI, Docker, Git
• 
  
• Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
• Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
• Strong communication skills and ability to convert business problems into technical solutions.

Link to apply- https://tally.so/r/w8RpLk

About Us

At GreenStitch, we are on a mission to revolutionise the fashion and textile industry through cutting-edge climate-tech solutions. We are looking for a highly skilled Data Scientist-I with expertise in NLP and Deep Learning to drive innovation in our data-driven applications. This role requires a strong foundation in AI/ML, deep learning, and software engineering to develop impactful solutions aligned with our sustainability and business objectives.

The ideal candidate demonstrates up-to-date expertise in Deep Learning and NLP and applies it to the development, execution, and improvement of applications. This role involves supporting and aligning efforts to meet both customer and business needs.

You will play a key role in building strong relationships with stakeholders, identifying business challenges, and implementing AI-driven solutions. You should be adaptable to competing demands, organisational changes, and new responsibilities while upholding GreenStitch’s mission, values, and ethical standards.

What You’ll Do:

• AI-Powered Applications: Build and deploy AI-driven applications leveraging Generative AI and NLP to enhance user experience and operational efficiency.
• Model Development: Design and implement deep learning models and machine learning pipelines to solve complex business challenges.
• Cross-Functional Collaboration: Work closely with product managers, engineers, and business teams to identify AI/ML opportunities.
• Innovation & Experimentation: Stay up-to-date with the latest AI/ML advancements, rapidly prototype solutions, and iterate on ideas for continuous improvement.
• Scalability & Optimisation: Optimise AI models for performance, scalability, and real-world impact, ensuring production readiness.
• Knowledge Sharing & Thought Leadership: Contribute to publications, patents, and technical forums; represent GreenStitch in industry and academic discussions.
• Compliance & Ethics: Model compliance with company policies and ensure AI solutions align with ethical standards and sustainability goals.
• Communication: Translate complex AI/ML concepts into clear, actionable insights for business stakeholders.

What You’ll Bring:

• Education: Bachelors/Master’s degree in Data Science, Computer Science, AI, or a related field.
• Experience: 1-3 years of hands-on experience in AI/ML, NLP, and Deep Learning.
• Technical Expertise: Strong knowledge of transformer-based models (GPT, BERT, etc.), deep learning frameworks (TensorFlow, PyTorch), and cloud platforms (Azure, AWS, GCP).
• Software Development: Experience in Python, Java, or similar languages, and familiarity with MLOps tools.
• Problem-Solving: Ability to apply AI/ML techniques to real-world challenges with a data-driven approach.
• Growth Mindset: Passion for continuous learning and innovation in AI and climate-tech applications.
• Collaboration & Communication: Strong ability to work with cross-functional teams, communicate complex ideas, and drive AI adoption.

Why GreenStitch?

GreenStitch is at the forefront of climate-tech innovation, helping businesses in the fashion and textile industry reduce their environmental footprint. By joining us, you will:

• Work on high-impact AI projects that contribute to sustainability and decarbonisation.
• Be part of a dynamic and collaborative team committed to making a difference.
• Enjoy a flexible, hybrid work model that supports professional growth and work-life balance.
• Receive competitive compensation and benefits, including healthcare, parental leave, and learning opportunities.

Location: Bangalore(India)

Employment Type: Full Time, Permanent

Industry Type: Climate-Tech / Fashion-Tech

Department: Data Science & Machine Learning

Join us in shaping the future of sustainable fashion with cutting-edge AI solutions! 🚀

We are looking for a resilient, empathic Business Development Executive to contribute to 

the growth of our company. Business development executives are responsible for finding 

and retaining clients, encouraging extant clients to purchase added products or features, 

and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field 

preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

SUMMARY OF THE POSITION: 

Product Development Engineer is responsible for front end development of modules of enliven CEM. 

The engineer is responsible for end to end delivery of specific components in the module and integrate them with existing modules 

ROLES AND RESPONSIBILITIES: 

• Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS. 

• Able to generate LLD documents. 

• Ability to write Quality code with minimum defects. 

• Unit Test and following the coding standards. 

PREFERRED QUALIFICATION AND SKILLS: 

• 5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5 

• Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

• Excellent knowledge and experience in Spring JPA, RESTful web services implementation.

• NodeJS experience is value add 

• Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• Must be able to mentor and guide junior technical resources. 

• One who is proactive and comes forward with technology related initiatives. Motivated selfstarter. 

• Good Communication skills. English - Oral and Written.

Job Description For PHP/Laravel Developer

We are looking for a PHP Developer to join our team of professional developers. The candidate is responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Required Experience and skills:

- Working experience in PHP, MySQL and Javascript

- Working experience of any MVC framework Laravel, Codeigniter etc.

- Strong object-oriented programming skills

- Good understanding of both front-end and back-end web development.

- Experience required 3 years Minimum

- Knowledge of eCommerce is a plus point.

Professional Skills:

- A team player with good communications

- Ability to solve problems quickly and efficiently

- Great aptitude and attitude towards learning

- Take full responsibility for task/project execution

- Ability to prioritize own work and respect deadlines

Benefits

Flexible day shift

5 days working

Paid leave

Location: Mohali

Job Type: Full-time

• Minimum 4 yrs of experience in React JS.
• Experience building single page frontend applications and reusable components
• Solid experience with the core React ecosystem like React Router, Redux etc.
• Master of HTML, CSS, and other display-centric web technologies.
• Comfortable using git, docker.
• Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
• experience.
• Good knowledge in writing frontend test cases.

• Good understanding of asynchronous request handling, partial page updates and Promises.

• Strong Problem Solving skills.

• Strong skills in Javascript and ability to write well documented, clean JavaScript Code.

• Very good understanding of ES6/ES7, JSX and Component Lifecycle.

• Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.

• Knowledge of modern authorisation techniques, such as JWT Tokens.

• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.

• Has strong communication skills and self-accountability.

Summary of the role: 

As an Analytics Engineer, you will work closely with internal team members to implement Adobe Analytics/Google Analytics on clients’ websites. In this role, you will use front-end technologies such as HTML, CSS, JavaScript, jQuery to support the development and implementation of web analytics tracking. You will also set up and maintain successful Adobe Analytics/Google Analytics deployments and identify and solve complex and interesting tracking problems. Using JavaScript/jQuery, you will design analytics solutions by understanding the client’s business and online marketing goals, gathering requirements, defining project scope, and providing technical guidance.

Qualification:

• Bachelor’s degree from an accredited university
• Strong technical aptitude and expertise with JavaScript, HTML,CSS
• Expertise in Adobe DTM/Adobe Launch and Adobe Analytics implementation through other tag management solutions

Experience:

• 3+ years of relevant experience in Adobe Analytics implementation using DTM/Adobe Launch
• Web Development experience is a plus as it relates to the development, configuration and implementation of Web Analytics solutions
• Experience with other web platforms like Google Analytics, Tealium, Tealeaf, etc. is a plus

Responsibilities:

• Understand client business requirements and how to map those requirements to specific digital measurement tactics
• Development of documentation, deliverables and solutions requirements for web analytics tracking
• Work closely with account management and development teams to oversee the implementation, configuration and debugging of web analytics code, both on-site and through tag management systems
• Support digital marketing teams (paid search, SEO, conversion rate optimization, digital media, etc.) to implement customized tracking for campaign initiatives

Key Skills:

• Strong understanding of web analytics implementation tools - Adobe Analytics Implementation Experience
• Ability to use Adobe DTM/Adobe Launch to implement changes suggested by web analytics team
• Hands on experience in writing DTM rules and troubleshooting the existing implementations
• Expert-level knowledge in Adobe DTM/ Adobe Launch and Adobe Analytics is a must
• Knowledge and experience in Google Analytics/Google Tag Manager or other web analytics platforms is a plus
• Knowledge of web development technologies - JavaScript, HTML, CSS etc.
• Experience in producing technical specifications, solution design reference documents, reference manuals, developer guides, and/or code requirements
• Excellent ability to read and debug HTML, JavaScript to successfully test tags
• Presents results in a manner that the business partners can understand, ensuring interpretation, appropriate detail and usability
• Excellent written skills and the ability to write for both technical and non-technical users
• Willingness to travel for client discoveries and other off-site meetings
• Experience with developing analytics testing processes
• Ability to effectively communicate with clients and colleagues at all levels