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MBSE Support Frontline Desk
2 - 3 yrs
₹6L - ₹8L / yr
Linux Server Deployments
Skills
IBM HTTP Server
Perl
Linux Server Deployments
IBM WAS
F5 Servers
Shell
Proxy Configurations
MBSE
CISM
  • Ownership of MBSE support Frontline Desk to address the Service Operations requests
  • 16x5 monitoring of MBSE Infrastructure environment
  • Create CISM tickets based on the predefined standard cases
  • Documentation of Service cases and standard operation procedures
  • Contribution to the predefined Knowledge database on Sharepoint.
  • Communication & coordination with different teams in India & Germany
  • Resolve user-reported issues as per the agreed SLA
  • Assignment and coordination of CISM tickets to Level 2 & Level 3 support group
  • Knowledge of Linux server deployments
  • Knowledge of IBM WAS, IBM HTTP server, proxy configurations, F5 servers, client and server certificates.
  • Knowledge of writing Linux scripts (Shell/Perl)
  • Good knowledge of IBM DB2
  • Good knowledge of LDAP protocols, authentication/authorization in IBM Jazz CLM

 

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About IT solutions specialized in Apps Lifecycle management. (MG1)

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
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