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IT solutions specialized in Apps Lifecycle management. (MG1) logo
MBSE Support Frontline Desk
IT solutions specialized in Apps Lifecycle management. (MG1)
MBSE Support Frontline Desk
IT solutions specialized in Apps Lifecycle management. (MG1)'s logo

MBSE Support Frontline Desk

at IT solutions specialized in Apps Lifecycle management. (MG1)

Agency job
2 - 3 yrs
₹6L - ₹8L / yr
Linux Server Deployments
Skills
IBM HTTP Server
Perl
Linux Server Deployments
IBM WAS
F5 Servers
Shell
Proxy Configurations
MBSE
CISM
  • Ownership of MBSE support Frontline Desk to address the Service Operations requests
  • 16x5 monitoring of MBSE Infrastructure environment
  • Create CISM tickets based on the predefined standard cases
  • Documentation of Service cases and standard operation procedures
  • Contribution to the predefined Knowledge database on Sharepoint.
  • Communication & coordination with different teams in India & Germany
  • Resolve user-reported issues as per the agreed SLA
  • Assignment and coordination of CISM tickets to Level 2 & Level 3 support group
  • Knowledge of Linux server deployments
  • Knowledge of IBM WAS, IBM HTTP server, proxy configurations, F5 servers, client and server certificates.
  • Knowledge of writing Linux scripts (Shell/Perl)
  • Good knowledge of IBM DB2
  • Good knowledge of LDAP protocols, authentication/authorization in IBM Jazz CLM

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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With a rich legacy of 40 years in fostering world-class academic excellence and over 100,000 alumni across the globe, our client is one of the premier institutions of higher learning in India offering Undergraduate, Postgraduate, Diploma, and Ph.D. programmes.

Uniquely positioned as one of the first universities across the world that offer the highest standard of professional education ingrained with the postulates of peace studies, the university enables an inclusive culture of dignity, fairness, and respect amongst its students, grooming them into future-ready, responsible citizens of the world.


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• Provide Strategic Vision for University to define medium- and long-term Human Resource direction and priorities.

• Lead on developing, communicating and successfully delivering the University’s HR strategy, including inspiring continuous performance improvement

• Build a dynamic and forward-looking approach to the University’s HR capability development with strong intellectual leadership, understanding and harnessing the University’s comprehensive subject range, in the context of a best HR practices.

• Ensure operational excellence and sustainability.

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• Establish framework which is sustainable, scalable in all areas of HR function

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• The ability to relate to and communicate effectively with staff at all levels in the Division, engaging them with the University’s vision and plans; n

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• Sound judgement and the ability and courage to make difficult but informed decisions, including on challenging issues;

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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