Salesforce Application Tester (Service Cloud, Amazon Connect, Oracle)

Job Title : Product Owner

Job Summary:

The Product Owner (PO) is responsible for defining, prioritising, and managing the product backlog to ensure the successful delivery of features and improvements. The PO works closely with stakeholders, including customers, development teams, and business leaders, to ensure that the product delivers maximum value.

Key Responsibilities:

1. Backlog Management :

- Define and manage the product backlog, ensuring it aligns with the product vision and business goals.

- Prioritise backlog items based on business value, stakeholder input, and development team capacity.

- Ensure that the backlog is visible, transparent, and understood by all stakeholders.

2. Stakeholder Collaboration:

- Act as the primary point of contact between stakeholders and the development team.

- Gather and analyse feedback from customers, stakeholders, and market trends.

- Communicate product vision, goals, and progress to stakeholders.

3. Requirement Definition:

- Write clear and concise user stories, acceptance criteria, and other requirement documents.

- Collaborate with the development team to ensure a shared understanding of requirements.

- Validate that the delivered features meet business needs and acceptance criteria.

4. Sprint Planning and Review:

- Participate in sprint planning, review, and retrospective meetings.

- Ensure that the development team understands the priorities and goals for each sprint.

- Accept or reject completed user stories based on acceptance criteria.

- Should be able to drive daily standup meeting

5. Product Strategy and Vision:

- Contribute to the development of the product strategy and vision.

- Stay informed about industry trends, competitor products, and emerging technologies.

- Identify opportunities for product improvement and innovation.

6. Performance Monitoring:

- Track and report on product performance metrics and user feedback.

- Analyse data to identify areas for improvement and make data-driven decisions.

- Continuously evaluate and refine the product to ensure it meets user needs and business goals.

7. Expertise in story writing:

- Writing down the EPICS into smaller stories to fulfil the sprint

- Writing down stories in correct Agile Format

- Accepting the stories after definition of done

8. Knowledge of capacity planning and load management of team

- Should be able to define the capacity of team as per upcoming iterations

- Managing the load, risks and dependencies

9. Should be able to drive Art Sync

- Should have knowledge of release (continuous integration and continuous delivery)

Qualifications:

- Bachelor's degree in Business, Computer Science, Engineering, or a related field.

- Proven experience as a Product Owner or similar role in product management.

- Strong understanding of Agile methodologies, especially Scrum.

- Excellent communication, collaboration, and leadership skills.

- Ability to prioritise effectively and manage multiple tasks in a fast-paced environment.

- Analytical mindset with strong problem-solving skills.

- Proficiency with product management tools (e.g., JIRA, Trello, Asana).

- Certification in Product Ownership (e.g., CSPO, PSPO) is a plus.

Preferred Skills:

- Experience with user experience (UX) and user interface (UI) design.

- Familiarity with software development processes and technologies.

- Knowledge of the specific industry or domain relevant to the product.

Work Environment:

- Collaborative and dynamic work environment with cross-functional teams.

- Opportunities for continuous learning and professional development.

• Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams

• Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company

• Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research

• Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention

• Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation

• Manage operational execution level elements as we scale and build new businesses

• Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus

• Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter

• Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time

• Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before

• Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable

• Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions

• Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
  
  

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Requirements:

• Should have done MBA in HR
• Should be well versed with the concepts of Recruitment, HR Operations-Payroll, Attendance, Time Management etc.
• Excellent Communication Skills
• Good if has an experience of HR Operations Internship

Details About Internship:

• 3 months of internship under our lead consultants
• Will be trained into KRONOS (KRONOS product) initially for the 3 months.
• On boarding will be based on the performance in the internship.

Location : Mumbai

Experience:6 months to 1 year

Joining: Immediate/ 30 days or less

• 5+ years of relevant experience
• Design, implement and manage websites using WordPress
• Collaborate with members of a creative team
• Manage front-end and back-end website development
• Create WordPress plug-ins and themes
• Maintain well-documented, reusable, and transferrable code
• Troubleshoot and resolve website problems for clients and co-workers
• Stay abreast of new developments in software, trends, and practice
• Must have experience in managing media websites at scale.
• Proficiency using WordPress
• Expertise in HTML5, CSS3, JavaScript, and jQuery
• Experience using debugging tools such as Firebug and Chrome Inspector
• Strong understanding of front-end and back-end website development
• Keen attention to detail
• Good communication skills

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Requirements:

• Strong algorithm and problem solving skills with passion to innovate.
• Good understanding of SDLC processes, practices and key tools.
• The candidate should have past or current experience in development and understands the development aspects thoroughly.
• Good exposure to working in Application performance, scalability and application security is preferred.
• Knowledge in web services (RESTful APIs), Software integrations is mandatory.
• Experience working with technologies like Java, Spring, Hibernate, JSPs, MySQL is mandatory.
• Inclination towards UI/UX and experience working in Angular is preferred.

• Understanding position requirements and the hiring function’s deliverables in depth.
• Sourcing, screening, and developing a candidate pipeline.
• Ensuring a healthy pipeline till closure, report sourcing risks upfront.
• Managing candidate expectations and negotiating compensation packages for new hires.
• Developing external contacts to stay abreast of new hiring practices and trends in the industry.
• Providing recruitment reports and metrics.
• Exposure to both tech and non-tech positions across levels and experience in hiring high-budget resources.
• Utilize the existing recruiting database and tools to maximize the output.
• Work with agencies to explain the hiring needs and give regular updates about the candidates received on ATS.
• Work on recruiting projects to improve recruiting process efficiency.
• Maintain market intelligence on the hiring landscape and utilize this information for hiring the best talent in the firm.

Talent Management

• Provide support in the following areas: performance management, data analysis, employee relations, learning and development, and strategic development.
• Utilize data strategically: Identify trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making informed decisions.
• Partner with team members to roll out programs to support employees on talent programs.

Requirements (Must Have):

• Comfortable working in the fast-paced, high-growth, dynamic business environment.
• Effective influencing and communication skills, with the ability to build relationships with employees, leaders, and a variety of stakeholders to drive organizational change.
• Outstanding interpersonal skills; demonstrated ability to develop relationships within the organization;
• Excellent communication skills.