We are looking for self-driven individuals with great problem solving and customer service skills to fill Associate positions within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within the Stockal platform. Must be well versed in Excel.
Responsibilities:
Direct interaction with clients globally to resolve technical and non-technical related queries.
Assist clients to comply and complete onboarding on the Stockal Platform.
Respond to client requests- inbound, outbound, chat, email.
Requirements:
University graduate preferred.
Customer services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired.
Previous experience working with financial services and products preferred.
Excellent interpersonal, written and verbal communication skills.
Teamwork.
Customer service and satisfaction are key priorities for the firm.
Candidates must be aware of the impact of their actions on internal and external clients.
Flexible working in shifts.
Shubham Vishwakarma
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About Borderless Softech Pvt Ltd
About
Stockal helps retail investors in India, Middle East and South East Asia “globalize” their savings and wealth by saving and/or investing money in mature international markets such as US. Using Stockal, people can, digitally, open, own and operate overseas investing accounts - digitally and affordably. Additionally, investing on Stockal is backed by big data-based automated research and analysis that helps investors make smarter investing decisions. Stockal helps you manage your portfolio better, keep track of its health, make better investing decisions and discover interesting stocks and investing themes every day so that you don't have to scour through reams of data or depend on unreliable guesswork. Stockal is funded by investors with deep backgrounds, and rich experience, in the global financial services industry.
Why Work At Stockal?
One Amazing Blue Team
Work Life Jenga
Get Mentored by the best in the Industry
Health Insurance
Paid Time Off
Paternal Leaves
Work From Home
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