Process Associate

Job Title: ServiceNow ITAM / SAMPro Specialist

Department: IT Service Management / Asset Management

Reports To: ITAM Manager / ITSM Practice Lead

Location: Remote

Employment Type: Contract

Position Summary

We are seeking a highly skilled ServiceNow SAMPro Specialist to lead the architecture, implementation, and ongoing governance of our Software Asset Management (SAM) strategies. The ideal candidate will have deep technical expertise in the ServiceNow SAMPro module and a strong understanding of complex software licensing models across global environments. You will be responsible for optimizing software spend, mitigating compliance risks, and automating the software lifecycle from procurement to retirement.

Key Responsibilities

Implementation & Architecture

Lead the end-to-end implementation, configuration, and enhancement of the ServiceNow SAMPro module.

Configure and maintain Publisher Packs (e.g., Microsoft, Oracle, IBM, VMware, Adobe) to ensure accurate license position calculations.

Integrate SAMPro with external data sources, including ServiceNow Discovery, Microsoft SCCM, procurement platforms, and HR systems.

Design and implement automated workflows for software requests, approvals, harvesting, and allocations.

Asset Governance & Compliance

Manage software entitlements, contracts, and software models within the ServiceNow platform.

Conduct regular reconciliation and normalization of software inventory against purchased entitlements.

Proactively identify and remediate compliance gaps, shadow IT, and underutilized software assets.

Support internal and external software audits by providing accurate, timely compliance reporting and effective licensing positions (ELP).

Ensure software asset management processes align with global IT policies and regional compliance requirements.

Continuous Improvement & Reporting

Develop and maintain interactive dashboards and reports to provide leadership with visibility into software spend, compliance risks, and optimization opportunities.

Analyze software usage data to identify opportunities for license reclamation and cost savings.

Stay current with ServiceNow releases and industry trends, recommending platform upgrades and new SAM features to enhance operational efficiency.

Qualifications & Requirements

Technical Expertise

Experience: Minimum of 3–5 years of dedicated experience implementing and administering ServiceNow SAMPro in enterprise environments.

Certifications:

ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) is highly preferred.

ServiceNow Certified System Administrator (CSA) is required.

ITIL v4 Foundation or higher is a strong plus.

Licensing Knowledge: Deep understanding of complex vendor licensing models (e.g., Per Core, Named User, Concurrent, Processor-based) and cloud licensing structures (SaaS, IaaS, PaaS).

Platform Skills: Proficiency in ServiceNow CMDB, Discovery, and foundational ITSM processes.

Scripting: Basic to intermediate knowledge of JavaScript, GlideScript, and ServiceNow APIs for custom integrations and automated workflows.

Professional Competencies

Analytical Skills: Strong ability to parse complex vendor contracts and translate them into actionable ServiceNow configurations.

Communication: Excellent stakeholder management skills, with the ability to articulate technical compliance issues to non-technical business leaders and procurement teams.

Problem-Solving: Proven track record of independently troubleshooting normalization rules, reconciliation errors, and discovery anomalies.

🚀 Hiring: Java Developer at Deqode

⭐ Experience: 2 Years

📍 Location: Indore

⭐ Work Mode:- 5 Days Work from Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

💫 Responsibilities:

✅ Develop and maintain Java applications

✅ Work with Spring/Spring Boot & REST APIs

✅ Debug, optimize, and improve application performance

✅ Design and implement Microservices & REST APIs

• Strong IT Technical Recruiter Profiles
• Mandatory (Experience 1): Must have 3+ years of experience in end-to-end IT recruitment (sourcing, screening, interviewing, and offer negotiation)
• Mandatory (Experience 2): Must have hands-on experience hiring for core technical roles
• Mandatory (Skill): Strong grasp of technical concepts and ability to evaluate candidate fit for skills
• Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in client and candidate interactions
• Mandatory (Company) - Product

Role: Direct Sales Executive

Location: Hyderabad

Type of job: Full-Time

Responsibilities 

• Presenting the products and services to the customers. 
• Identifying potential customers via cold calling. 
• Working in collaboration with the team members. 
• Meeting the monthly sales goals and expectations. 
• Taking feedback from the customers and working on them. 
• Writing sales contracts as per the company’s requirements. 
• Making sure the customers are well informed about the sales proposal. 
• Tracking and analyzing the sales performance metrics. 
• Understanding the current market potentials. 
• Resolving customer complaints and issues if any before making the sale. 
• Building a positive relationship with the customers. 
• Making sure to provide excellent customer service and customer satisfaction. 
• Preparing monthly sales reports and presenting them to the higher management. 
• Staying up-to-date on the latest technologies and developments in the industry.

Requirements:

• A proven track of sales record will be advantageous. 
• Good networking and people skills are required. 
• Excellent oral and written communication skills. 
• Excellent Convincing skills.

Across Asia, and Africa with our headquarters in India, branches in Singapore, and Johannesburg.

Perks:

• Incentives based on sales
• Travel Allowance.

WHO ARE WE?

• We are extremely delighted to introduce our successful Enterprise. We Qurinom Solutions, offer you the best assistance for your business in information technology. Our multifaceted team of highly qualified and experienced people from diverse professional fields assures you of superior quality of Products & services in almost every domain. Precision and punctuality towards services are our forte. We are obliged to serve our customers & clients in a versatile manner.

WHAT We do

• We build large-scale applications over mobility over AI, Image processing, ML, and NLP and also serve hedge clients across Asia, Africa helping our clients with cutting-edge services like Digital transformation, IT Consulting, UX/UI Modernization, VR/AR, Cloud migration, Embedded Systems, IoT & Blockchain.

WHY Join US?

• Creating an Employee friendly environment is our assurance.
• Your growth and development, excelling in your career is our responsibility.
• Will be a great Team Player working closely with the stakeholders in the company.

• Expertise Area – CMS is must
• Preference – Prior SBIC working experience

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc

We are looking to hire Node.js Backend developers to build a consumer-friendly social commerce app.

You can apply if you have knowledge of JavaScript and frameworks/systems (nodejs) and

• Strong analytical skills and aptitude Good Understanding of architecture, software design and best coding practices
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Good working knowledge of Linux
• Excellent communication skills

Plus points:

• Knowledge of Redis, Mongo and Mysql.
• Knowledge of AWS services.
• Knowledge of CI/CD pipelines.
• Deep understanding of Database Indexing.
• Knowledge of microservices architecture.
• Knowledge of golang/rust.

Working with an early stage startup can get you an opportunity to build systems from scratch, exponentially grow your career and become industry leaders. You will be working with experienced software engineers from top IITs, unicorns and soonicorns who have built systems for millions of users