Sales Specialist (Outbound Sales Specialist)

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. 

Responsibilities:

 Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. 

 Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

 Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

 Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

 Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

 Identify areas for continuous improvement in BMS services and processes.

 Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Responsibilities include:  

• Develop and maintain data validation logic in our proprietary Control Framework tool 
• Actively participate in business requirement elaboration and functional design sessions to develop an understanding of our Operational teams’ analytical needs, key data flows and sources 
• Assist Operational teams in the buildout of Checklists and event monitoring workflows within our Enterprise Control Framework platform 
• Build effective working relationships with Operational users, Reporting and IT development teams and business partners across the organization 
• Conduct interviews, generate user stories, develop scenarios and workflow analyses  
• Contribute to the definition of reporting solutions that empower Operational teams to make immediate decisions as to the best course of action 
• Perform some business user acceptance testing 
• Provide production support and troubleshooting for existing operational dashboards  
• Conduct regular demos and training of new features for the stakeholder community 

Qualifications  

• Bachelor’s degree or equivalent in Business, Accounting, Finance, MIS, Information Technology or related field of study 
• Minimum 5 years’ of SQL required 
• Experience querying data on cloud platforms (AWS/ Azure/ Snowflake) required 
• Exceptional problem solving and analytical skills, attention to detail and organization 
• Able to independently troubleshoot and gather supporting evidence  
• Prior experience developing within a BI reporting tool (e.g. Spotfire, Tableau, Looker, Information Builders) a plus  
• Database Management and ETL development experience a plus 
• Self-motivated, self-assured, and self-managed  
• Able to multi-task to meet time-driven goals  
• Asset management experience, including investment operation a plus 

What we are looking for in our Frontend Engineering Manager:

• You'll be responsible for managing frontend projects from conception to completion, ensuring their scalability and impact.
• Collaborate with designers to create visually appealing solutions while ensuring quality and performance are not compromised, providing expertise in front-end technologies, interactions, and optimizations.
• Maintaining close collaboration with key stakeholders, particularly in marketing, you'll facilitate communication essential to project success.
• Technical expertise is essential. Our frontend engineering team is distinguished by its hands-on coding proficiency.
• You'll thrive in our dynamic, fast-paced environment, demonstrating a passion for continuous learning and the ability to mentor others.

What we expect from the candidate:

• 8 (Min) to 10 (Max) years of experience in front-end development, including at least 2 years in a managerial role.
• Experience with frontend technologies such as NextJS, ReactJS, and TypeScript is preferred.
• Proficiency in frontend technologies such as HTML, CSS, and JavaScript,
• Possess a strong grasp of grid systems, responsive web design (RWD), reflow principles, and mobile interactions, with the ability to implement dynamic elements such as GIFs, animations, videos, and parallax effects to enhance landing page experiences.
• Exceptional skills in system design and architecture and cloud hosting solutions, enabling the creation of robust front-end solutions.
• Prior experience in SaaS or product-based companies is highly desirable.
• A Bachelor's/Master's degree in Computer Science or a related field is required.

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sales or relevant roles is a plus

6. A friendly and energetic personality with a customer service focus

Criteria

1. Willing to work 5 days a week in a fast-paced startup

2. Ready to work from Office and join immediately.

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, and Re-Training Programs that aim to give you an overall Learning experience along with your paid stipend along the journey.

2. We create career-oriented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use the right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve a License to Sell (L-2-S)

4. You will be entitled to a training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled to the below CTC

India Shift – INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)

US/ Canada Shift - INR 7.10 LPA (4.8 Fixed + 2.3 LPA Variable)

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation

2018, 2019, 2020,2021,2022.

• 1+ years of experience with development framework such as Tulip, PTC, etc.
• Understanding of the following concepts: relational data models, object-oriented programming concepts, event-driven programming concepts, source control, code repository, or version control concepts, coding standards, patterns, and best practices.
• General knowledge of business systems and processes
• Eagerness to consistently meet and exceed goals and objectives

• Experience in developing and validating diagnostics (UDS Protocol)
• Excellent knowledge of UDS Protocol (ISO 14229)
• Expertise in VBA / C# or Python Scripting
• Experience with Vector Toolchain - Candela Studio, CANoe + DIVA, CANape
• Experience in handling various Automotive diagnostic – Flashing, parameter changes, etc.
• Preferred experience in Matlab / Simulink
• Preferred experience ECU SW Development and architecture
• Fair communication interpersonal skills.
• Interpersonal skills.
• Good to have ISTQB certification

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status