Sales Executive | Balangir

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

About Wokelo:

Wokelo is an LLM agentic platform for investment research and decision making. We automate complex research and analysis tasks traditionally performed by humans. Our platform is leveraged by leading Private Equity firms, Investment Banks, Corporate Strategy teams, Venture Capitalists, and Fortune 500 companies.

With our proprietary agentic technology and state-of-the-art large language models (LLMs), we deliver rich insights and high-fidelity analysis in minutes—transforming how financial decisions are made.

Headquartered in Seattle, we are a global team backed by renowned venture funds and industry leaders. As we rapidly expand across multiple segments, we are looking for passionate individuals to join us on this journey.

Requirements:

• 0-1 years of experience as a Software Developer.
• Bachelor’s or Master’s degree in Computer Science or related field.
• Proficiency in Python with strong experience in Django Rest Framework.
• Hands-on experience with Django ORM.
• Ability to learn quickly and adapt to new technologies.
• Strong problem-solving and analytical skills.
• Knowledge of NLP, ML models, and related engineering practices (preferred).
• Familiarity with LLMs, RLHF, transformers, embeddings (a plus).
• Prior experience in building or scaling a SaaS platform (a plus).
• Strong attention to detail with experience integrating testing into development workflows.

Key Responsibilities:

• Develop, test, and maintain scalable backend services and APIs using Python (Django Rest Framework).
• Work with Django ORM to build efficient database-driven applications.
• Collaborate with cross-functional teams to design and implement features that enhance the Wokelo platform.
• Contribute to NLP engineering and ML model development to power GenAI solutions (preferred but not mandatory).
• Ensure testing and code quality are embedded into the development process.
• Research and adopt emerging technologies, providing innovative solutions to complex problems.
• Support the transition of prototypes into production-ready features on our SaaS platform.
• Perform adhoc tasks as and when required/assigned by manager.

Why Join Us?

• Opportunity to work on a first-of-its-kind Generative AI SaaS platform.
• A steep learning curve in a fast-paced, high-growth startup environment.
• Exposure to cutting-edge technologies in NLP, ML models, LLM Ops, and DevOps.
• Collaborative culture with global talent and visionary leadership.
• Full health coverage, flexible time-off, and remote work culture.

We are Hiring Business Development executive (IT) for an IT company dealing in Saas products.

Education - graduation / MBA prefer

Experience required 5 years ( B2B, Saas, concept selling )

location - DELHI

Responsibilities:

1. New Business Development:

o Lead new business development for a specific region/industry.

o Create cross-sale and upsell opportunities with the existing client base in the region/industry.

o Identify challenges pertaining to the procurement function of existing & new clients and suggest possible solutions, thereby creating cross & new selling opportunities.

2. Lead Generation and Prospecting:

o Build leads & prospects through references, LinkedIn connects, and social networks.

o Pursue leads created by the Internal Sales team.

3. Sales Presentations and Proposals:

o Develop and deliver sales presentations to clients.

o Create proposals, follow up on submissions, and close business.

4. Market Analysis and Strategy Development:

o Analyse market & client scenarios.

o Suggest strategies to effectively position the value propositions of the company.

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

About The Team

We are striving to create the best productivity tools which will help small businesses to go online and scale their growth consistently with the bleeding edge of technology. Our backend team is looking for a solid Rockstar engineer who can hack around multiple technologies and build highly scalable, low latency, distributed systems. You will work closely with our product team to build new and compelling experiences for our customers!

We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Engineer - Backend, you will be part of self-starters who thrive on teamwork and constructive feedback.

About The Role

As a Software Engineer - Backend, you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users. You will also collaborate with your fellow engineers to create scalable solutions that are pertinent to Product IO's overall growth.

If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next Software Engineer - Backend

What You'll Do:

• Lead, build, test, and release mobile application features using cross-platform tools.
• Collaborate with the front-end team to expose weaknesses and problems
• Build out our APIs and tools using Python & Firebase libraries on the backend.
• Experience with NodeJS and deployment in Serverless
• Experience with NoSql(MongoDB) and SQL(PostregSQL)
• Work closely with Product, Design, Platform, and other cross-functional groups to drive product vision.
• Previous experience helping shape API structures and building REST APIs.
• Understanding of accessibility and server compliance (GCP)

Required Qualifications:

• 2+ years professional software development experience, preferably mobile apps with a cloud backend. Example projects in (Python, Firebase)
• 6 months experience in Google Cloud Platform
• Excellent communication skills are a must, and experience with estimating and managing project tasks is important, too
• Highly driven, naturally curious, and comfortable working in a fast-paced environment

Bonus points:

• 1+ years of experience in developing Firebase apps.
• Experience in developing or designing APIs and web applications.
• Deployment in Cloud Environment.
• Familiarity with Flutter.

Why join us:

• 👫 A fast-moving, fun, growth-oriented company made up of skillful team players
• 💬 Transparent, open, and collaborative work environment
• 🌟 An opportunity to work closely with a proven executive team, board, and serial entrepreneurs

Xfinito is building a portfolio of  new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.

Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.

Job Role: FULL STACK DEVELOPER-AWS

Roles And Responsibilities:

• Write well designed, testable, efficient code by using best software development practices.
• Work with agile teams as they perform feature level design, development, testing, performance analysis and document to ensure that software meets business needs
• Contribute to software architecture and design
• Develop the required technical pieces/ end-to-end solutions for multi layered applications on a variety of technology stacks
• Conduct code review to ensure code following the code best practices guidelines
• Support for deployment and maintenance applications
• Ability to lead a module development and take it to completion.

REQUIREMENTS:

• Knowledge of multiple front –end languages and libraries (e.g HTML/CSS, JavaScript, XML, jQuery)
• Familiarity with databases (e.g MySQL, MongoDB), web servers (e.g Apache) and UI/UX design and with common stacks
• Excellent communication, teamwork and organizational skills.
• Knowledge in OOP, design patterns, AWS containers, microservices, serverless implementation

EXPERIENCE:

We as a team are looking for freshers or young professionals with (0-4 years of experience) passion and eagerness to challenge themselves with complex technical projects and provide iterative solutions that provide value each step of the way.

Skills: SFDC developer, classic, lightening, Apex, VF

Notice period : 60days

After shortlisting will schedule interview

1st round: Zoom( 1pm -5pm)

SFDC- Pune

5-8yrs-20lpa

8-10yrs-25lpa