Sales Manager life insurance

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

We are seeking a result-driven Business Development Manager (BDM) with experience in Staff Augmentation / IT Services Sales. The ideal candidate should be confident, target-oriented, and capable of handling the end-to-end sales cycle, from lead generation to project closure.

🎯 Key Responsibilities

• Identify and generate new business opportunities through various channels
• Handle end-to-end sales process (lead generation → client communication → deal closure)
• Work on platforms like Upwork & Freelancer to acquire clients
• Build and maintain strong relationships with clients
• Understand client requirements and propose suitable solutions
• Collaborate with technical teams for project execution
• Achieve monthly & quarterly sales targets
• Maintain sales reports and pipeline updates

✅ Required Skills & Qualifications

• Minimum 2+ years of experience in Business Development
• Experience in Staff Augmentation / IT Sales
• Strong knowledge of freelancing platforms (Upwork, Freelancer)
• Excellent communication & negotiation skills
• Proven track record of target achievement
• Ability to handle multiple clients and projects simultaneously
• Self-motivated, confident, and result-oriented

🌟 Preferred Skills

• Understanding of web & mobile app development services
• Strong client-handling and presentation skills
• Ability to work in a fast-paced environment

🎁 What We Offer

• Growth opportunities
• Performance-based incentives
• Supportive team environment
• Learning & development opportunities

Process: - International Insurance Outbound Voice Process

Experience: - 0 to 2 years

Pay Scale: - 18k to 25k

Interview Timing: - 3 pm to 10 pm

Location: - office no 409, 4th floor, 93 Avenue Mall, Fatima Nagar, Pune

Qualifications:

1. Bachelor's degree or pursuing a degree in a relevant field

2. High-level fluency in English, both written and verbal

3. Excellent listening & problem-solving skills

4. Strong attention to detail

6. Effective communication skills to articulate solutions clearly to users

7. Ability to work independently and as part of a team

Skills requirements

1. Insurance background

2. Excellent communication skill

3. Fluency in English language

Role Responsibilities: 

• Participate in requirements gathering, identify and document user needs after extensive research through interviews and discussions with target users and stakeholders from the business. 
• Design effective new user experiences as well as improve existing ones. Validate the created User Experiences to meet envisaged goals and stipulated standards. All this should be done within agile sprints.
• You are expected to collaborate across the spectrum with product development and marketing teams to facilitate dissipation of the deeper context of the product being worked upon. 

Expected Expertise: 

• Preferably have a B.Des/DesDegree or equivalent degree with experience in Design industry with an amazing design portfolio. Have 0-3 years of experience in UX Research. 
• A user-centred approach to design with experience in conducting user research 
• Experience in employing any of the relevant research methods: unmoderated sessions, Tree sorts, surveys, A/B tests, ethnographic enquiries, UX heuristics and benchmarking, to name a few.
• Effective Communication and collaboration skills that enable team-members to build robust products from the researched insights.
• Should be eager to see the bigger picture by connecting the dots of the product, users, stakeholders and context.

1. A candidate with 2+ years of experience in building high-quality Android apps. 
2. A strong understanding of the full life cycle of app development.
3. Experience in designing, developing, debugging and deploying software for server-side development using Java/ Kotlin language.
4. Understanding and the sound of Android SDK, in different versions of Android, and how to effectively write code for a multitude of Android devices.
5. Excellent knowledge of Android design principles and third-party libraries 
6. Experience in building RESTful API's focusing on integration with back-end services.
7. Hands on experience with continuous integration.
8. Passionate about Android and are always up to date with the latest industry trends concerning OS, devices, applications, web technologies and new user interactions as they are released.

Vichinth in Sanskrit means to think. Vichinth was founded out of a passion, passion to serve startups and small and medium-sized enterprises. Small and medium-sized organization face challenges that they could easily overcome if they had access to the right expertise. Vichinth is a journey embarked upon by individuals who have extensive experience in the sales marketing and financial domain.

Responsibilities and Duties
1. Analyze a variety of projects to produce a variety of content ranging from blog to whitepaper
2. Review and publish web content for in-house requirements
3. Repurpose content to engage users across channels
4. Topics range from Big Data to Devops to Salesforce. All technical topics.
5. Filter information into clear and concise text and present content in the most engaging manner
6. Should also have experience in writing website content
Qualifications and Skills
Only those candidates can apply who:

• are available for the work from home job/internship
• can start the work from home job/internship immediately
• are available for a duration of 6 months
• have relevant skills and interests