Sales Manager

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

POSITION:

Senior Data Engineer

The Senior Data Engineer will be responsible for building and extending our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys working with big data and building systems from the ground up.

You will collaborate with our software engineers, database architects, data analysts and data scientists to ensure our data delivery architecture is consistent throughout the platform. You must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

What You’ll Be Doing:

● Design and build parts of our data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources using the latest Big Data technologies.

● Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

● Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

● Work with machine learning, data, and analytics experts to drive innovation, accuracy and greater functionality in our data system.

Qualifications:

● Bachelor's degree in Engineering, Computer Science, or relevant

field.

● 10+ years of relevant and recent experience in a Data Engineer role.

● 5+ years recent experience with Apache Spark and solid understanding of the fundamentals.

● Deep understanding of Big Data concepts and distributed systems.

● Strong coding skills with Scala, Python, Java and/or other languages and the ability to quickly switch between them with ease.

● Advanced working SQL knowledge and experience working with a variety of relational databases such as Postgres and/or MySQL.

● Cloud Experience with DataBricks

● Experience working with data stored in many formats including Delta Tables, Parquet, CSV and JSON.

● Comfortable working in a linux shell environment and writing scripts as needed.

● Comfortable working in an Agile environment

● Machine Learning knowledge is a plus.

● Must be capable of working independently and delivering stable,

efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment.

REPORTING: This position will report to our CEO or any other Lead as assigned by Management.

EMPLOYMENT TYPE: Full-Time, Permanent LOCATION: Remote (Pan India) SHIFT TIMINGS: 2.00 pm-11:00pm IST

WHO WE ARE:

SalesIntel is the top revenue intelligence platform on the market. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data, while continuing to scale up our number of contacts. We currently have more than 5 million human-verifi ed contacts, another 70 million plus machine processed contacts, and the highest number of direct dial contacts in the industry. We guarantee our accuracy with our well-trained research team that re-verifi es every direct dial number, email, and contact every 90 days. With the most comprehensive contact and company data and our excellent customer service, SalesIntel has the best B2B data available. For more information, please visit – www.salesintel.io

WHAT WE OFFER: SalesIntel’s workplace is all about diversity. Different countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by offering all the good stuff you’d expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs.

SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Roles and Responsibilities

1. Hands on experience in PHP frameworks Laravel

2. Experience in development of PHP based web applications, in Laravel PHP, Web Services (Json), MySQL. - Thorough understanding of OOPs concepts (Data Abstraction, Encapsulation, Inheritance, Polymorphism)

3. In-depth understanding of front-end technologies, such as HTML5, CSS3 and JavaScript.

4. Ability to understand project specification/requirements, coding, implementation and debugging.

5. Zeal to take up challenges provides innovative solutions, think out of the box and open to learning.

6. Able to handle multiple projects simultaneously.

7. Proficient understanding of code versioning tools, such as Git / SVN / BIT BUCKET .

Desired Candidate Profile

1. Minimum 2 years of experience in PHP Laravel Framework

2. Experience with MySQL and REST API.

3. Proficient knowledge in Javascript, JQuery, Angular 2.0

Role: Web Developer

Industry Type: IT-Software, Software Services

Functional Area: IT Software - Application Programming, Maintenance

Employment Type: Full Time, Permanent

Role Category: Programming & Design

Education:

UG :Any Graduate in Any Specialization

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! https://www.happyfox.com/

We’re looking for a Senior Backend Engineer to join our engineering team to help build and maintain our growing list of products. You should have prior experience being responsible for building sufficiently complex features by yourself.

Responsibilities: 

• Implement product features by writing clean, robust, reusable code with tests
• Conduct peer reviews to keep the codebase a great environment to work on
• Collaborate with Product Managers, Designers and Engineers to deliver high-quality features
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• 5+ years of professional work experience
• Proficiency in backend programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency in writing highly performant and scalable code
• Experience in building REST APIs and a good understanding of best practices around building APIs
• Good communication skills with an ability to articulate your views
• Excellent analytical and problem-solving skills

Job description

Job description

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.

Role and Responsibilities-

Dialing 50-80+ calls and counseling students who have enquired about the product/ services.

Scheduling free demo lectures for the students.

Doing post demo calls and closing sales.

Maintaining a pipeline of all sales administration using CRM software.

Work on targets and under pressure as this is a hardcore sales profile.

Flexible to work on additional days and hours.

What we offer you-

A salary that you can't get in your current company.

Incentives and perks that you can't imagine.

A work culture that doesn't feel like work.

Fresher or experienced

Salary-3lpa+incentives

Thanks and Regards,

Jaweriya khan

Talent Acquisition Executive

1. Roles & Responsibilities -
   
   * We are looking for full-stack/back-end developers.
   * Our ideal candidate will be able to build applications from scratch and deliver
   a complete project i.e. understand requirements, design architecture, write reusable code that follows basic coding standards, test, deploy and support/follow-up features.
   * As a start-up, we are keen to work with people who are passionate about technology and who love the speed, chaos, and versatility of start-ups.
   
   Skills and Qualifications -
   
   * Team player with strong work ethic; Detail and deadline-oriented; Take ownership of tasks.
   * Good with version control systems like Git.
   * Professional understanding of CS fundamentals, data structures and algorithms.
   * Knowledge of Python is preferred.
   * Hands-on experience with front-end technologies - HTML5, CSS3, Bootstrap library & JavaScript/jQuery.
   * Knowledge of Angular 2/ReactJs is a plus.
   * Knowledge of Rest API is a plus.
   
   
   Perks -
   * Competetive compensation
   * MaBook
   * Friendly Leave Policy

• Must have B.E. or B.Tech in any stream (Mechanical/Automobiles preferable)
• Looking for sales executives with an entrepreneur mindset. 
• Excellent communication
• Dynamic to work on different ideas,
• Demonstrated ability to collaborate with a distributed sales team
• Promotes a strong sense of urgency for reaching goals and key deliverables.
• Acts without being told what to do. Brings new ideas to the company

The Role

We are looking for full-stack developers with experience in building user interface components for serverless applications using React. 

The role involves working with the product management team, understand the business requirements, and take full responsibility of design, development, test and release of the applications. 

Requirements:

• Passion for building and delivering great software with a strong sense of ownership. 
• 2+ years of experience in building web applications using React with strong CSS skills.
• Independently develop new user-facing features from designs and wireframes
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience with popular React.js workflows (such as Flux or Redux)
• Building reusable components and front-end libraries for future use

Good to have:

• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of AWS platform and scalable application architecture
• Experience with Build and Release, Agile processes and Estimation/Planning
• Knowledge of CSS pre-processors like SCSS and LESS