Sales Manager

📢 Job Title: VIP Product Counsellor – Domestic Telesales

📍 Location: Sakinaka, Andheri East, Mumbai – 400072

💼 Role Overview:

We are hiring energetic and passionate Telesales professionals to join our VIP India team. As a VIP Product Counsellor, you’ll be responsible for connecting with potential customers, explaining our premium services, and converting leads into paid memberships.

This is a walk-in opportunity with on-the-spot interviews and offers!

🔍 Key Responsibilities:

• Make outbound calls to potential customers and convert leads into subscriptions.
• Build rapport and maintain strong customer relationships.
• Achieve sales targets and maximize revenue through consultative selling.
• Maintain accurate records of interactions using CRM tools.

🎯 Candidate Requirements:

• Minimum Experience: 6+ months in Telesales / Collections / Voice Process (BPO preferred).
• Language Proficiency: Basic English + any regional language:
• Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam
• Strong communication and persuasion skills.
• Confidence in phone-based conversations and objection handling.

💰 Compensation & Benefits:

• Salary: ₹25,000 – ₹30,000 In-Hand
• Linguistic Role: Up to ₹35,000 In-Hand
• Incentives: Unlimited performance-based incentives
• Work Schedule: 10:00 AM – 7:00 PM (1 rotational weekly off)

✅ Perks:

• Spot Offers (2 Rounds of Interview on the Same Day)
• Excellent incentives & recognition structure
• Growth-oriented career path in one of India’s leading matchmaking platforms
• Professional work environment at a reputed brand

EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.

RESPONSIBILITIES:

• Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
• Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
• Experience in Web/ Mobile App based projects is ideal
• Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
• Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
• Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
• Develop strong, trusting relationships with internal teams and clients
• Ensure flawless execution of projects
• Coordinate with the partners to develop schedules and enforce/ execute them
• Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
• Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
• Manages project scopes to ensure projects stay on budget
• Involved in project-level strategy planning/development
• Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
• Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
• Writes presentations, POVs, test plans, and recommendations for projects
• Presents creative ideas to clients
• Understand fast past nature of business and positively respond to last-minute client requests
• Sufficient presence to be respected by clients and internally
• Understanding problems and building solution prioritization frameworks

Required Skills

• University degree (ideally in tech-related courses)
• Ideally 1-2 years of experience in an agency environment in a client service role
• Proficient in Word, PowerPoint, and Excel
• Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
• Ability to transfer knowledge from project-to-project
• Well organized
• Shows initiative and desire to learn
• Handles assigned work requests in an efficient, timely manner
• Has strong client relationship experience
• Can successfully complete projects without assistance
• Understanding of KPIs and analytics
• Highly developed interpersonal and communication skills
• Use sound and logical judgment
• Displays strong problem-solving skills
• Strong client service orientation
• Demonstrated strong attention to detail
• Product-oriented problem-solving approach
• Understanding of key marketing metrics and product funnel

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

THE POSITION

Ashnik is looking for experienced technology consultant to work in DevOps team in pre-sales function. The primary area of focus will be Microservices, CI/CD pipeline, Docker, Kubernetes, containerization and container security. A person in this role will be responsible for leading technical discussions with customers and partners and helping them arrive at final solution.

QUALIFICATION AND EXPERIENCE

• Engineering or equivalent degree
• Must have at least 8 years of experience in IT industry designing and delivering solutions
• Must have at least 3 years of hand-on experience of Linux and Operating system
• Must have at least 3 years of experience of working in an environment with highly virtualized or cloud based infrastructure
• Must have at least 2 years hands on experience in CI/CD pipeline, micro-services, containerization and kubernetes
• Though coding is not needed in this role, the person should have ability to understand and debug code if required
• Should be able to explain complex solution in simpler ways
• Should be ready to travel 20-40% in a month
• Should be able to engage with customers to understand the fundamental/driving requirement

DESIRED SKILLS

• Past experience of working with Docker and/or Kubernetes at Scale
• Past experience of working in a DevOps team
• Prior experience in Pre-sales role

RESPONSIBILITIES

• Own pre-sales or sales engineering responsibility to design, present, deliver technical solution
• Be the point of contact for all technical queries for Sales team and partners
• Build full-fledged solution proposals with details of implementation and scope of work for customers
• Contribute in technical writings through blogs, whitepapers, solution demos
• Make presentations at events and participate in events.
• Conduct customer workshops to educate them about features in Docker Enterprise Edition
• Coordinate technical escalations with principal vendor
• Get an understanding of various other components and considerations involved in the areas mentioned above
• Be able to articulate value of technology vendor’s products that Ashnik is partnering with eg.  Docker, Sysdig, Hashicorp, Ansible, Jenkins etc.
• Work with partners and sales team for responding to RFPs and tenders

WHAT IS IN IT FOR YOU?

You would be adding a great experience of working with a leading open source solutions company in South East Asia region to your career. You would get to learn from the leaders and grow in the industry. This would be a great opportunity for you to grow in your career through continuous learning, adding depth and breadth of technologies. Since we work with leading open source technologies and engage with large enterprises, it creates enormous possibilities for career growth for our team. Not to mention that our people find the journey with Ashnik to be exciting and a fulfilling experience.

Skills:

Full Stack Developer

Developed Gaming Application

Developed 3D Gaming Application

Basic knowledge of C, C++, MySQL, Mongo db

ROLE : BPO QUALITY ANALYST (QA)

EDUCATION: ANY DEGREE

EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)

WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)

NOTICE PERIOD : IMMEDIATE JOINEE

LOCATION : HASSAN, KARNATAKA

JOB DESCRIPTION:

BPO QUALITY ANALYST-Roles and Responsibilities

• Strong analytical and facilitation skills.
• Monitoring product standards and implementation of quality control programs.
• The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
• Performing the internal audit cycle based on facts.
• Planning, organizing, updating and maintaining documentation related to quality parameters.
• Highly self-motivated and directed, with keen attention to detail.
• Good time management skills
• Keeping quality documentation up to date.
• Analyzing the working progress of employees with set parameters.
• Responsible for the review and update of the program quality plans.

• Proficiency in the English language is mandatory. 

Job Summary

A Developer/Sr. Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Developer/Sr. Developer is expected to possess expert-level knowledge of the Force.com platform and an analytical mindset with a keen eye for detail.

Responsibilities and Duties

A Developer/Sr. Developer needs to conduct the following responsibilities at work -

• Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
• Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
• Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Perform and plan code reviews with developers on a consistent cadence
• Perform thorough analysis on requirements i.e.
• Obtain a deep understanding of the desired output
• Check whether the implementation is possible or not; respecting the Salesforce environment’s limitations or governors
• Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding

A successful analysis results in -

• Derivation of all possible use cases
• Identification of any blockers, challenges or risks
• An optimal code design solution of complex requirements
• Thorough impact analysis of the planned development

A Developer/Sr. Developer must discuss the approach with TL (Technical Lead)/TM (Technical Manager)or an onshore TA and finalize the ETAs.

Develop high-quality scalable code by

• Following Salesforce.com and SilverlineCRM standards/best practices
• Leverage recommended frameworks (ex. Test framework or Trigger framework)
• Write comprehensive test code asserting all possible use cases
• Perform thorough unit tests
• Fix all bugs reported from QA/UAT
• Work on deployments through recommended tools and methodologies.
• Time-bound R&D for any unknown or newer areas
• Developing reusable code components in a project
• Mentor, assist and review peer developers within the teams
• Document design and architecture

Follow DevOps processes i.e.

• Use recommended IDEs
• Ensure daily code check-in/check-out
• Stay in compliance with code review feedback points shared by TL (Technical Lead)/TM (Technical Manager).
• Facilitate proactive communication with project/product teams i.e.
• Use all relevant channels (Emails, JIRA, Slack, or Zoom meetings)
• Be in sync with sprint/project/product teams
• Share your plan of action at the start of your day
• Send DSRs by end of the day
• Ensure decent overlap/availability in the onshore team’s timezone (whenever required).
• Focus on learning & development by
• Setting goals for the quarter in alignment with the Company goals.
• Constantly perform self-review and identify improvement areas
• Seek timely assistance from Reporting Managers
• Actively contribute to knowledge sharing initiatives and help in the skill development of peer developers
• Enhance skills and capability in USABILITY focussed development
• Exhibit good interpersonal skills by being a team player, staying approachable and collaborative
• Obtain and maintain certificates for Vlocity Development

Required Experience, Skills and Qualifications

Qualification

• Required - Minimum Bachelor's or Equivalent Degree in Computers
• Required - SFDC certifications (Administrator/ PD1)
• Optional - Vlocity Platform Developer certification;
• Required - Working experience with Vlocity omniscripts, Vlocity dataraptors, Vlocity cards, Vlocity integration procedures, etc
• Required - Work Experience in Healthcare & Insurance Industry.
• Nice to Have - CPQ Work Experience

Experience

• Required - Minimum 5 years experience in Software Development
• Required - Minimum 2 years in IT/Software companies with a multinational footprint
• Required - Minimum 1 years experience with Salesforce Lightning development.
• Required - Minimum 18 - 24 months experience with Vlocity Development.
• Required - Experience working with US-based/headquartered companies
• Good communication and interpersonal skills

Benefits

Industry-leading benefits including Health Insurance are offered. Will be part of a US-based/headquartered company.

Job Type: Full-time (Flexible with remote working option, if outside Bangalore)