BPO QUALITY ANALYST

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Location: Bangalore 

Experience: 4-8 years

Interview Process - Two Rounds - First Round Virtual

Second Round-Face to Face at Bangalore

Key Skills Required

☁️ Cloud & Infrastructure

• Strong hands-on experience with AWS Cloud Services
• Proficiency in Terraform for Infrastructure as Code (IaC)
• Experience in managing scalable cloud environments

⚙️ Containerization & Orchestration

• Solid experience in Kubernetes (K8s) for container orchestration
• Understanding of microservices architecture

🔄 CI/CD & DevOps

• Hands-on experience with Azure DevOps (CI/CD pipelines)
• Experience in build, release, and deployment automation

📊 Observability & Monitoring

• Strong experience with Prometheus & Grafana
• Expertise in setting up alerts, dashboards, and monitoring system health

🔐 API Gateway & Security

• Experience with Kong or equivalent API Gateway
• Understanding of API security controls (authentication, rate limiting, policies)

🧠 Core Technical Competencies

• Strong Linux troubleshooting and system debugging skills
• Proficiency in scripting (Bash / Python / Shell)
• Understanding of networking concepts: TCP/IP, HTTP, DNS, Load Balancing
• Experience with system architecture and distributed systems

🚨 SRE Responsibilities

• Monitor system performance, reliability, and availability
• Handle incidents, perform troubleshooting, and conduct RCA
• Automate operational tasks to improve efficiency
• Build and maintain scalable, resilient infrastructure
• Collaborate with development and DevOps teams for system improvements

🧪 Good to Have

• Experience with Finacle operations
• Exposure to API/load testing tools like JMeter or Gatling
• Familiarity with logging tools like Loki

🤝 Soft Skills

• Strong communication and collaboration skills
• Ability to document processes and technical workflows clearly

🎯 Ideal Candidate

A hands-on SRE/DevOps Engineer with strong exposure to:

• AWS + Terraform + Kubernetes
• CI/CD (Azure DevOps)
• Monitoring + API Gateway security 

Job Title: Oracle HCM Cloud Security Consultant - Audit & Compliance

Location: India, Remote (work in EST time zone till 12 PM EST)

Role Overview

The Oracle HCM Cloud Security Consultant will lead and execute security assessments across Oracle Fusion HCM modules.

The role requires strong expertise in HCM RBAC architecture, data security policies, role inheritance, and audit-risk analysis.

The consultant will translate technical privilege structures into business risk insights and provide structured recommendations to strengthen access governance and compliance posture.

Key Responsibilities

• Conduct security assessment of Oracle Fusion HCM modules including Core HR, Payroll, Benefits, Talent, and related HCM functions • Analyze role design, privilege assignments, and inherited role structures

• Evaluate segregation of duties (SoD) risks within HCM processes

• Assess data security policies, person security profiles, and business unit access controls

• Review reporting security and sensitive data access (e.g., compensation, payroll, personal data)

• Perform service account and non-human access review within HCM

• Identify over-privileged roles and excessive access patterns

• Document findings with risk ratings and business impact analysis

• Provide actionable remediation recommendations aligned with least-privilege principles

• Support stakeholder workshops and validation sessions

• Prepare interim and final audit-ready documentation

Required Qualifications

• 10+ years of Oracle Fusion HCM experience

• 7+ years of hands-on experience in Oracle HCM Cloud security design and configuration Oracle HCM Cloud Security Consultant

• Strong knowledge of: o Role-Based Access Control (RBAC) in Fusion HCM o Data Security Policies o Person Security Profiles o Role inheritance and abstract/job/data roles

• Experience performing security audits or risk assessments

• Understanding of segregation of duties concepts within HCM

• Ability to interpret privilege-to-activity impact

• Strong analytical and documentation skills

• Experience working with system-extracted security data

Preferred Qualifications

• Experience with Oracle Risk Management Cloud (RMC)

• SOX or compliance audit exposure

• Experience reviewing payroll and compensation data security

• Familiarity with cross-pillar security considerations (HCM vs Finance) • Oracle Fusion certification (HCM or Security)

Required Skills:

• 3+ years of experience with development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands-on experience with Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Position Overview:

This position is part of highly skilled fimrware team that do software board bring up of bare silicon for next generation products. In order to write system software for embedded electronic products, this position requires academic background in electronics engineering to understand hardware concepts such as digital logic, schematics, and microprocessor communications to develop effective embedded software.

Candidate should have complete knowledge of Software development cycle from architecture definition to the implementation.

Responsibilities:

• Must wear multiple hats from analyzing field and factory reported issues to software integration.
• Be a liason for troubleshooting and debugging complex systems and identifying the root cause.
• Develop detailed design documents and customer facing application notes for the system and IOT features for Mobile routers.
• Act as a product lead and be part of bigger team in software bring up.   
• Ability to work on Low level software such as bootloaders and understanding of low level functional blocks is a must.
• Work on Linux kernel and configuration.
• Write or port device drivers for Ethernet, USB, GPIO, LED, Bluetooth, Accelormeter, LCD and touch screen.
• Debug stability issues in data routing between WAN and LAN interfaces.
• Work with Software QA with test plan and execution.
• Work with Hardware team to identify and root cause stability problems.

Experience/Requirements:  

• Demonstrable knowledge of C, C++, Assembly programming skills
• Overall 10+ years of experience in embedded environment preferabily Linux.
• Board bring up proficiency with bootloaders and other low level software, must be very good with debugging techniques.
• Experience in TCP/IP networking is must for trouble shooting throughput and other traffic issues.
• Driver experience with I2C, SPI, UART, LCD, Ethernet, PCIe is a plus.
• Experience with low level debugging using JTAG.
• Experience with Makefiles, and build environments such as PTXDIST, Yocto and Buildroot.    
• Experience with version control such as git and svn.
• Good communication skills and team player.
• Ability to work independently and autonomously to meet deadlines, in a fast-changing environment.

Education:

Key Responsibilities:

• Owning the entire marketing framework, including developing nurture campaigns, email sequences, transactional emails, SMS Campaign On-Page marketing (such as banners, Pop-ups, and offer campaigns)
• Excellent in writing email SMS and on-page campaign copies.
• Good understanding of HTML for (Email campaign building)
• Working understanding of Marketing automation, customer communication journey. 
• Worked on Landing page creation (drag and drop builder forms)
• Identifying campaign trends/insights and analyzing results to help make informed decisions and program enhancements overtime
• Prioritizing tasks and managing multiple stakeholders and strands of work with a willingness to take on additional projects as needed.

Required Skills:

• Bachelor’s degree/MBA with equivalent experience of 2-4 years in Digital Marketing domain.
• Edu-tech and E-Commerce experience will be preferred.
• Experienced in campaign creation, journey building, lead nurturing, landing page optimiser.
• Familiar with Hubspot, Webengage, Clevertap, moengage is a plus.
• Extensive understanding of the digital marketing industry, best practices, user behaviour, and buyer’s psychology.
• Understanding
• Understanding of Marketing Tools such as Email, SMS, Push etc.
• A dynamic candidate who can adopt new techniques quickly.
• Strong understanding of social media marketing techniques.
• Ability to analyze metric data and convey recommendations appropriately to supervisors.
• Self-motivated, detail oriented and able to prioritize daily work efficiently.
• Effective Analytical skills.