
ROLE : BPO QUALITY ANALYST (QA)
EDUCATION: ANY DEGREE
EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)
WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)
NOTICE PERIOD : IMMEDIATE JOINEE
LOCATION : HASSAN, KARNATAKA
JOB DESCRIPTION:
BPO QUALITY ANALYST-Roles and Responsibilities
- Strong analytical and facilitation skills.
- Monitoring product standards and implementation of quality control programs.
- The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
- Performing the internal audit cycle based on facts.
- Planning, organizing, updating and maintaining documentation related to quality parameters.
- Highly self-motivated and directed, with keen attention to detail.
- Good time management skills
- Keeping quality documentation up to date.
- Analyzing the working progress of employees with set parameters.
- Responsible for the review and update of the program quality plans.
- Proficiency in the English language is mandatory.

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Position : Web Developer (.Net Core)
Job Description:
Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.
Knowledge about cloud programming or migration to cloud is preferred.
Mandatory skills:
- Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
- Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
- Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
- Experience in debugging in multiple browsers.
- Strong understanding of object-oriented programming.
- Clear understanding of SVN or an equivalent VCS.
- Familiar with IIS and deploying code to Web Server.
- Should have excellent analytical and communication skills.
Responsibilities:
- Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
- Translate use cases into functional applications
- Design, build, and maintain efficient, reusable, and reliable C# code
- Ensure the best possible performance, quality, and responsiveness of applications
- Help maintain code quality
- Able to work well in a team setting
Academic Qualifications Required:
- B.E. / B.Tech. /MSC in Computer Science or IT.
Qualifications
M.C.A
B Tech
Skills Required: Java, HTML , CSS ,Angular,Springboot
Job Requirements:
-
Experience in Core Java and J2EE
-
Good hands-on experience in working with Spring, Hibernate Frameworks.
-
Should have working experience on Web Services, and Database design.
-
Working knowledge of HTML 5 ReactJS is needed.
-
Knowledge in NOSQL databases and analytics will be an advantage.
-
Analyze, Design & develop features in product
-
Code review of team members/peers
- Overall, 4-5 years of experience
- At least 3 years of HTML/CSS development experience is required
- Must have solid working experience on HTML5, CSS3, XML
- Should be an expert on XPath/Regex expressions for complex website navigations
- Working knowledge on core JavaScript
- Experience of mentoring the junior team members will be desirable
- Must have good communication skills
Work Location: Vile Parle, Mumbai
Employment: Full Time
Experience: 10-15 years
DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.
At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.
Qualifications:
- Knowledge & Experience of Car Service & Service parts Operations
- Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
- Product & General Automotive Business Knowledge
- Customer Handling Skills
Goals
- Ensure Customer Satisfaction
- Ensure High-Quality Standards
- Increase Market Share
- Ensure Customer Service Department Profitability
- Monitor Expense Control
- Maintain Employee Retention & Satisfaction and ensure training is done
- Meet Dealers Performance & Profit Guidelines
- Meet Manufacturers Performance & Operational Guideline
- New customer acquisition and retention.
- Ensure profitability through identifying new revenue sources and business development.
- Coordination between-group branches to ensure uniform practices and SOP
- Ensure profitability through identifying a new revenue source
Roles & Responsibilities:
- Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
- Generate Stable Profitability for Business
- The setting of Service & Service parts Performance Targets
- Monitor Customer Satisfaction Reports & Trends
- Share Customer Satisfaction Information with Service & Service parts Personnel
- Establish Yearly Targets & Competitive Compensation Plan
- Set Marketing Strategies to Target New Business
- Tracking Competitors Activities
- Development of Innovative Offers for Customer
- Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
- Provide Monthly Performance Results to the Dealer Principal
- Maintain Service & Service parts Coordination through regular meetings
- Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
- Establish Performance & Customer Satisfaction based Incentive Scheme
- Monitor Service Shop Environmental & Safety Issues
- Ensure Facility Standards are maintained
- Monitor training function to ensure trained manpower availability
- Guide & monitor group parts function to ensure min inventory with target SR.
Responsibilities
- Delivering a high-quality application
- Integrating with front-end developers
- Ensuring a required level of performance
- Writing test-backed server-side code
- Analyzing requirements and designing new functionality
- Supporting and fixing existing functionality
- Selecting and using the most appropriate and efficient technologies for a particular application
- Designing and building application layers
Skills
- Proficiency in ( C# | Visual Basic, depending on the specific project )
- Experience using .NET ( 4.5+ | Core )
- Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications
- Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
- Proficient knowledge in ( MSSQL | MySQL | Oracle | other RDBMS )
- Database design including indexes and data integrity ( if RDBMS is required )
- Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
- Writing tests with ( NUnit | XUnit | MSTest )
- Implementing enterprise application patterns ( if senior developer is required )
- Understanding of HTML, JS, and CSS
- Familiarity with the client side framework ( jQuery | Angular 1.* | Angular 2.*+ | React | other )
- Familiarity with ( Kendo UI | DevExpress | Syncfusion )
- Integrating web analytics tools ( particularly Google Analytics )
- Familiarity with ( Azure Web Apps | AWS Cloud )
We are seeking a new Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.
Responsibilities
- Planning concepts by studying relevant information and materials.
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
- Preparing finished art by operating the necessary equipment and software.
- Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
- Contributing to team efforts by accomplishing tasks as needed.
- Communicating with clients about layout and design.
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.
- Reviewing final layouts and suggesting improvements when necessary.
Requirements
- Bachelor’s degree in graphic design or related field.
- Experience as a graphic designer or in a related field.
- Demonstrable graphic design skills with a strong portfolio.
- Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, Illustrator, Affinity Designer.
- A strong eye for visual composition.
- Effective time management skills and the ability to meet deadlines.
- Able to give and receive constructive criticism.
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
- Experience with computer-aided design.










