BPO QUALITY ANALYST

ROLE: Ai ML Senior Developer

Exp: 5 to 8 Years

Location: Bangalore (Onsite)

About ProductNova

ProductNova is a fast-growing product development organization that partners with

ambitious companies to build, modernize, and scale high-impact digital products. Our teams

of product leaders, engineers, AI specialists, and growth experts work at the intersection of

strategy, technology, and execution to help organizations create differentiated product

portfolios and accelerate business outcomes.

Founded in early 2023, ProductNova has successfully designed, built, and launched 20+

large-scale, AI-powered products and platforms across industries. We specialize in solving

complex business problems through thoughtful product design, robust engineering, and

responsible use of AI.

Product Development

We design and build user-centric, scalable, AI-native B2B SaaS products that are deeply

aligned with business goals and long-term value creation.

Our end-to-end product development approach covers the full lifecycle:

1. Product discovery and problem definition

2. User research and product strategy

3. Experience design and rapid prototyping

4. AI-enabled engineering, testing, and platform architecture

5. Product launch, adoption, and continuous improvement

From early concepts to market-ready solutions, we focus on building products that are

resilient, scalable, and ready for real-world adoption. Post-launch, we work closely with

customers to iterate based on user feedback and expand products across new use cases,

customer segments, and markets.

Growth & Scale

For early-stage companies and startups, we act as product partners—shaping ideas into

viable products, identifying target customers, achieving product-market fit, and supporting

go-to-market execution, iteration, and scale.

For established organizations, we help unlock the next phase of growth by identifying

opportunities to modernize and scale existing products, enter new geographies, and build

entirely new product lines. Our teams enable innovation through AI, platform re-

architecture, and portfolio expansion to support sustained business growth.

Role Overview:

We are seeking an experienced AI / ML Senior Developer with strong hands-on expertise in large language models (LLMs) and AI-driven application development. The ideal candidate will have practical experience working with GPT and Anthropic models, building and training B2B products powered by AI, and leveraging AI-assisted development tools to deliver scalable and intelligent solutions.

Key Responsibilities:

1. Model Analysis & Optimization

Analyze, customize, and optimize GPT and Anthropic-based models to ensure reliability, scalability, and performance for real-world business use cases.

2. AI Product Design & Development

Design and build AI-powered products, including model training, fine-tuning, evaluation, and performance optimization across development lifecycles.

3. Prompt Engineering & Response Quality

Develop and refine prompt engineering strategies to improve model accuracy, consistency, relevance, and contextual understanding.

4. AI Service Integration

Build, integrate, and deploy AI services into applications using modern development practices, APIs, and scalable architectures.

5. AI-Assisted Development Productivity

Leverage AI-enabled coding tools such as Cursor and GitHub Copilot to accelerate development, improve code quality, and enhance efficiency.

6. Cross-Functional Collaboration

Work closely with product, business, and engineering teams to translate business requirements into effective AI-driven solutions.

7. Model Monitoring & Continuous Improvement

Monitor model performance, analyze outputs, and iteratively improve accuracy, safety, and overall system effectiveness.

Qualifications:

1. Hands-on experience analyzing, developing, fine-tuning, and optimizing GPT and Anthropic-based large language models.

2. Strong expertise in prompt design, experimentation, and optimization to enhance response accuracy and reliability.

3. Proven experience building, training, and deploying chatbots or conversational AI systems.

4. Practical experience using AI-assisted coding tools such as Cursor or GitHub Copilot in production environments.

5. Solid programming experience in Python, with strong problem-solving and development fundamentals.

6. Experience working with embeddings, similarity search, and vector databases for retrieval-augmented generation (RAG).

7. Knowledge of MLOps practices, including model deployment, versioning, monitoring, and lifecycle management.

8. Experience with cloud environments such as Azure, AWS for deploying and managing AI solutions.

9. Experience with APIs, microservices architecture, and system integration for scalable AI applications.

Why Join Us

• Build cutting-edge AI-powered B2B SaaS products

• Own architecture and technology decisions end-to-end

• Work with highly skilled ML and Full Stack teams

• Be part of a fast-growing, innovation-driven product organization

If you are a results-driven AiML Senior Developer with a passion for developing innovative products that drive business growth, we invite you to join our dynamic team at ProductNova.

Location: Bengaluru

Type: Contract

• 5-7 years of QA lead Experience
• Strong Credit Card Issue, maintenance and payments experience at least 3 years
• Understanding of ACH batch processing
• Payments clearing, settlement and reconciliation knowledge
• Fiserv experience will be great plus
• Webdriver.io will be great plus
• UI automation experience required like Selenium Java or any other tool
• Strong Requirement Analysis, test data, test cases creation experience
• Test scope estimations
• Coordinating with project stakeholders for testing
• Scrum methodology experience
• SQL knowledge

Job Summary

We are looking for a highly organized and result-oriented Manager – Flipkart Operations to manage end-to-end marketplace activities on Flipkart. The role involves handling catalog management, listing optimization, advertising, inventory coordination, vendor communication, and daily operational activities to drive sales growth and ensure smooth marketplace operations.

Key Responsibilities

Manage daily operations of the Flipkart seller account.

Create and manage product listings, including Standard, RPD, and Premium Catalog creation.

Coordinate with internal design and content teams for catalog and creative publishing.

Ensure accurate product information, images, attributes, and category mapping.

Monitor and maintain pricing, inventory, stock availability, and listing health.

Coordinate with Flipkart Vendor Account Managers regarding POs, claims, escalations, and operational support.

Prepare daily stock reports and ensure timely inventory replenishment.

Plan, execute, and optimize advertising campaigns to improve visibility and sales performance.

Analyze sales trends, campaign performance, and marketplace KPIs.

Ensure timely order processing and coordination with warehouse/logistics teams.

Stay updated with marketplace policies, trends, and best practices.

Required Skills & Qualifications

Strong understanding of Flipkart Seller Hub and marketplace operations.

Experience in listing management, cataloging, and marketplace advertising.

Knowledge of RPD and Premium Catalog creation processes.

Good understanding of inventory management and marketplace reporting.

Strong analytical, problem-solving, communication, and coordination skills.

Proficiency in MS Excel and reporting tools.

Bachelor’s degree in Business, Marketing, E-commerce, or related field.

Preferred Qualifications

Experience in handling multiple SKUs/categories on Flipkart.

Familiarity with marketplace advertising and performance optimization.

Key Responsibilities

• Design and develop system-level components on the Windows platform using C/C++
• Knowledge on Windows security, authentication, and credential management modules
• Troubleshoot and debug low-level Windows OS issues
• Collaborate with cross-functional teams to deliver secure and scalable solutions
• Ensure code quality, performance optimization, and adherence to best practices

Required Skills

• Strong programming experience in C/C++
• Hands-on experience with Windows OS internals and Windows platform development
• Good understanding of:
• Windows Security & Authentication
• Windows Credentials
• Cryptography concepts
• Kerberos
• Secure Enclave / Trusted Platform Module (TPM)
• Strong debugging and problem-solving skills

Key Responsibilities:

 Technical Expertise: Leverage technical knowledge to support sales teams and provide

accurate, technical solutions to meet customer needs.

 Commercial Awareness: Apply commercial understanding to enhance the precision of

deals and customer proposals.

 Customer Solutions: Understand customer requirements and present customized

technical solutions that align with their business goals.

 Collaboration: Work closely with sales teams to build strong customer relationships and

drive revenue growth.

 Communication: Exhibit excellent communication skills, creating compelling sales

presentations and effectively collaborating with customers, vendors, and internal teams.

 Solution Development: Develop solution architecture, detailed equipment lists, and

presentation materials to meet customer requirements.

 Customer Support: Assist customers with technical issues related to equipment setup

and resolve any post-sales concerns.

 Negotiation: Facilitate negotiations with potential customers, aligning technical and

commercial aspects for successful deals.

 Quotation Management: Prepare accurate quotations based on customer requirements

and ensure timely delivery through Regional Sales Managers.

 Vendor Coordination: Negotiate with vendors to secure backup quotes and select

appropriate vendors based on technical product needs.

 Performance Tracking: Track issued quotations to monitor win rates, processing time,

and the proportion of clean orders received.

 Internal Support & Coordination: Provide technical sizing, product selection, and

support to Regional Sales Managers, ensuring timely and accurate quotations.

 Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with

customers to facilitate deal closure.

 Order Processing: Review purchase orders, ensure compliance with submitted offers,

and coordinate with customers for amendments when necessary.

 Execution Handover: Once orders are finalized, pass on clean orders along with all

required documentation to the Sales Operations Manager (SOM) for execution.

 Team Collaboration: Partner with the Regional Sales Manager to meet and exceed

assigned regional sales targets.

Qualifications & Skills Required:

 Strong technical skills and comfort in leading technical discussions.

 Sales aptitude with a keen interest in interacting with customers.

 Proactive approach with a strong customer focus and problem-solving skills.

 Ability to quickly learn and adapt to new products and technologies.

 Excellent interpersonal and teamwork abilities.

 Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is

also acceptable.

 Familiarity with commercial terms and conditions and their application in sales

processes.

 Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

 Engineering Degree (Electrical, Electronics, Mechanical)

 Strong communication and presentation skills.

 Familiarity with basic PLC and DDC design and software applications.

 Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Experience - 3-6 yrs

Skills : Swift , Objective -C.

Ecommerce industry is mandatory.

What we want:

➢ Can do attitude. Positive mind set.

➢ Experience in B2C applications.

➢At least 4 years of experience in mo

bile application development with a focus on iOS.

➢Proven experience with Swift or Objective C and Xcode.

➢Strong understanding of iOS development principles, patterns, and best practices.

➢Knowledge of mobile architecture patterns (MVC, MVVM, etc.) and design patterns (Singleton, Facade,etc.).

➢Familiarity with RESTful APIs, web services, and JSON.

➢Experience with third party libraries and APIs.

➢Experience with unit testing and continuous integration.

➢Excellent communication and problemsolving skills.

➢Ability to work independently and in a team environment.

➢Experience with performance and memory tuning.

➢Knack for benchmarking and optimization

Good to have:

➢Experience with Agile development methodologies.

➢Familiarity with Android development.

Location: Bangalore

Required Skills:

• Thorough knowledge on Sheet metal component design, material and thickness selection
• Competent on Electrical harness modeling in CATIA V5 – Electrical harness Routing (EHI) and Electrical Fitting installation.
• Independently handle Electrical harness modeling related to subsystem and car level..
• Able to interpret electrical schema and good understanding and able to apply while routing the harness
• Wire Bundle calculation
• Selection of protection, connectors, conduit, etc…
• Good Knowledge of materials  & mechanical characteristics
• Ability to perform a weight assessment on assemblies, aggregates and installations
• Ability to analyze manufacturing non-conformity and to validate a back-up solution.

Roles and responsibilities

• • Develop well-designed, performant and scalable microservices
  • Write reusable, testable, and efficient code that follow software development best practices
  • Integrate data storage solutions including databases, key-value stores, blob stores, etc.
  • Expose business functionality to frontend/mobile applications and partner systems through secure and scalable APIs.
  • Build integrations with 3rd party applications through apis’ to ingest and process data
  • Ensure security and data protection aspects within the applications
  • Contribute to devops by building CD/CI pipelines to automate releases
  • Ensure high performance and availability of distributed systems and applications
  • Interact directly with client project team members and operational staff to support live customer deployments and production issues.

• 4+ years of experience in developing applications using Scala and related technologies.
• Thorough understanding of multithreading concepts and async execution using Actor model.
• Thorough understanding of Play framework, GraphQL and GRPC technologies.
• Experience in using DAL and ORM (Object Relational Mapper) libraries for data access.
• Experiencing in developing and hosting APIs and integration with external applications.
• Experience in building data models and repositories using relational and NoSql databases.
• Knowledge of JIRA, Bitbucket and agile methodologies.
• Good to have knowledge of AWS services like Lambda, dynamodb, kinesis and others.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with event-driven programming and distributed architectures.
• Strong unit test and debugging skills
• Affinity for learning and applying new technologies and solving new problems
• Effective organizational skills with strong attention to detail
• Experience in working with docker is a plus
• Comfortable in working with Unix/Linux environment
• Strong communication skills — both written and verbal