ROLE : BPO QUALITY ANALYST (QA)
EDUCATION: ANY DEGREE
EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)
WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)
NOTICE PERIOD : IMMEDIATE JOINEE
LOCATION : HASSAN, KARNATAKA
JOB DESCRIPTION:
BPO QUALITY ANALYST-Roles and Responsibilities
- Strong analytical and facilitation skills.
- Monitoring product standards and implementation of quality control programs.
- The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
- Performing the internal audit cycle based on facts.
- Planning, organizing, updating and maintaining documentation related to quality parameters.
- Highly self-motivated and directed, with keen attention to detail.
- Good time management skills
- Keeping quality documentation up to date.
- Analyzing the working progress of employees with set parameters.
- Responsible for the review and update of the program quality plans.
- Proficiency in the English language is mandatory.
Shubham Vishwakarma
Full Stack Developer - Averlon
About QEOSOL TECH SOLUTIONS PVT LTD
About
Company social profiles
Similar jobs
Job Description:-
Process Executive:
Domain: ITES/BPO, KPO
Designation: Process Executive - Voice
Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)
PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good
communication skills
Position- Appian Developer
Experience- 8 to 12 years
Location- Onsite
Appian Skills:
Process Modeling and Workflow Automation: Candidates must showcase their understanding of Appian’s Process Modeler and demonstrate the ability to optimize execution paths and manage exceptions.
Data Integration and Management Expertise: This skill ensures that candidates can create secure API integrations and manage external data sources, crucial for maintaining data integrity and connectivity.
Scripting and Expression Rule Development: Evaluates the candidate’s capability to write expressions and scripts that extend application functionality.
Security and Access Control Management: Assess the ability to configure security roles and access permissions, ensuring that applications comply with organizational policies and protect sensitive data.
Appian Deployment and Performance Optimization: Ensures that applications are deployed efficiently and perform optimally. These skills are essential for designing, implementing, and managing scalable and efficient applications using Appian's low-code platform.
Docker
Kubernetes
Amazon Web Services (AWS)About us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
· Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective
· Create standardized tooling and templates for development teams to create CI/CD pipelines
· Ensure infrastructure is created and maintained using terraform
· Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.
· Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation
· Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs
You should apply, if you
1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)
2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.
3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning
4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool
5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s
6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)
7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.
8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus
Being Part of the Clan
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
JavaRequired Skills
- Experience in developing business solutions using Salesforce Commerce Cloud (Demandware).
- Good knowledge of SFCC / Demandware Script, Java OOP/Node.js.
- Expertise in RESTful web services, Ajax-driven client applications, and includes Advanced JavaScript architectures.
- Good experience in SFRA
- Strong background of World Wide Web Consortium (W3C), accessibility guidelines, model view controller (MVC), agile development, and tools.
- Experience in using Pipelines, JS controllers, ISML templates and real-time data exchange using web services.
- Hands-on experience of integrating custom services into SFCC. Good exposure of payment, tax, and operation management suite (OMS) integrations.
- Good understanding of Business Manager and configuring jobs.
- Strong SQL knowledge.
- Exposure to technical reports and understanding of Demandware limitations, such as quotas.
- Proficient in Demandware foundational concepts with good knowledge of SiteGenesis, UX Studio, content assets or slots, and Demandware Catalog.
- SFCC certifications would be preferred.
- Excellent written and verbal communication skills.
- Motivated to complete tasks independently.
- Candidates ready to join sooner will be preferred.
Selected intern's day-to-day responsibilities include:
1. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
2. Generate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action
3. Set up and optimize company pages within each platform to increase the visibility of the company's social content
4. Moderate all user-generated content in line with the moderation policy for each community
5. Create editorial calendars and syndication schedules
6. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information
7. Collaborate with other departments (customer relations, sales, etc.) to manage reputation, identify key players, and coordinate actions
Who can apply:
1. Internship experience or knowledge on SMM
2. Immediate Joining
3. Should be available for 3 months.
4. Part time Internship
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
What you will do:
- Creating vendor-wise PO based on the total production requirement
- Raising PO to the vendors and following up with them for timely dispatch
- Managing the dispatches and deliveries of the items being ordered to the vendors
- Engaging with the logistics service providers to ensure timely delivery of the goods
- Supervising QC of the items received at factory
- Identifying the gaps in invoice and actual receipt and escalating to senior management
- Identifying new vendors for the required raw materials
Desired Candidate Profile
What you need to have:- Bachelor’s Degree
- Good Hindi speaking skills
- Knowledge in Kannada
- Strong learning and ‘can-do’ attitude
- Experience of working in factory or warehouse
- Good verbal communication skills
- Ability to multi-task
- Excellent command over MS Excel
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)problems into innovative technology solutions by creating and owning the technical vision of the
project and ensuring that the vision is achieved with a high level of quality. They are also
responsible for mentoring and coaching people and providing technology- related thought
leadership, including supporting sales activities.
The Java Platform Specialist will be responsible defining the application architecture with the
architect, owning and managing multiple tracks of work, validating designs, supporting
estimations, adhering to project development processes and best practices around agile project
management and delivery, implementing parts of the system architecture using best practices,
working with clients and stakeholders to understand the requirements and how they will be
implemented and managing team members. This will include designing technical solutions,
coding solutions, performing unit testing, conducting code reviews and design reviews, learning
new technologies, and becoming an expert in many parts of the system.
Do you have the following?
• Designed technical solutions based on the business requirements and the existing
architecture of a large and complex system
• Worked with the project manager in the estimation effort for projects and work to
identify and manage risk
• Conducted hands on development activities using Agile methodology for Java based
service oriented large and complex system
• Developed conceptual and technical design including use of Microservices Architecture
• Conducted Java application development/coding activities including design and code
reviews
• Documented technical design as well as other technical documents based on project’s
compliance requirements.
• Participated in and encourage interactive discussion during technical design and code
reviews
• Mentored junior team members
• Ensured adherence to continuous improvement practices as required meeting quality /
time to market imperatives
Swift
iOS App Development
Objective CHousejoy Mobile Engineering team is looking for experienced IOS developers to build an innovative Housejoy Mobile Consumer app & Partner apps. You will get to work with a talented set of mobile engineers and product managers innovating on behalf of customers.
This role will be based out of Bangalore, offering a high degree of product ownership and opportunity for being part of a founding team for a new mobile first product and building it from the ground up. Building an IOS application within our space not only challenges you with innovative and first of its kind customer features but also helps you think about app latency, stability, battery performance, connectivity and reliability. You will offer your creative ideas and energy to our group! If you- re looking for an opportunity to make a big, innovative impact on a global scale with a startup culture, we want to connect with you. You will have fun working while making history.
- We are looking for passionate, hard-working, and talented engineers who have experience building innovative, mission critical, high volume mobile applications that customers love. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge mobile based products used everyday, by people you know.
- As a member of the team you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.
- The ideal candidate is passionate about new opportunities in mobile and has a demonstrable track record of success in delivering new features and products. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements.
- Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, mobile technologies and practical experience building customers facing mobile products.
- This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast. We- re working hard, having fun, making history;
come join us!
Responsibilities :
- Work closely with the Product, UX/UI and Back-end teams to design, build and extend consumer and/or partner facing new products, platforms and features.
- Collaborate with QA on continuous integration and delivery (CI/CD) as well as other automated and manual testing to make sure our app releases are always worthy of five star ratings.
- Monitor the performance of the live apps and continuously improve them on both code and experience level.
- Raise the bar by reviewing each other code, share knowledge, tips and tricks, and generally help out -within and across teams.
- Evaluate new mobile methodologies and technologies.
- Build reusable iOS software components for the platform.
Requirements:
- Bring 2+ years of software engineering and product delivery experience.
- Experience with Computer Science fundamentals including data structures, algorithms and complexity analysis
- Good experience in Swift, Objective-C and Cocoa Touch.
- Strong understanding of iOS Apps architecture and implementation (MVC, MVVM)Prior experience in building Frameworks and SDKs
- Experience and understanding of large and complex code bases and architectures.
- Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces.
- Hands on experience working with Storyboards, constraints and also know about different UI animations.
- Knowledge of unit/function/system testing tools such as XCTest, Appium.
- Familiarity with continuous integration, application monitoring (Crashlytics and fabric.io), build tool development.
- Experience with performance and memory tuning with tools such as xcode Instruments and Shark
- UI development with Interface Builder and Code, including Auto Layout, VFL.
- Knowledge about delegates, protocols, notifications and application life cycle.
- Knowledge about third party SDK integrations.
- Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.
- Proficient in code versioning tools including Mercurial, Git, and SVN.
• Ensuring cases/checks are initiated as per client specifications.
• Ensuring consistent quality and delivery.
• Identifying insufficiencies/clarifications within the agreed time.
• Meeting the established service levels and TAT’s.
• Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquette.
• Maintaining integrity, Discipline and confidentiality related to related policies/ procedures.
• Ability to work in a team.
• Communication Skills.
PHPJavascript
NodeJS (Node.js)
MongoDB
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon