ROLE : BPO QUALITY ANALYST (QA)
EDUCATION: ANY DEGREE
EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)
WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)
NOTICE PERIOD : IMMEDIATE JOINEE
LOCATION : HASSAN, KARNATAKA
JOB DESCRIPTION:
BPO QUALITY ANALYST-Roles and Responsibilities
- Strong analytical and facilitation skills.
- Monitoring product standards and implementation of quality control programs.
- The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
- Performing the internal audit cycle based on facts.
- Planning, organizing, updating and maintaining documentation related to quality parameters.
- Highly self-motivated and directed, with keen attention to detail.
- Good time management skills
- Keeping quality documentation up to date.
- Analyzing the working progress of employees with set parameters.
- Responsible for the review and update of the program quality plans.
- Proficiency in the English language is mandatory.
Shubham Vishwakarma
Full Stack Developer - Averlon
About QEOSOL TECH SOLUTIONS PVT LTD
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in
2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,
Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Social Media Account Manager
Experience Level: 2+ years in Agency set-up
Location: Bangalore, On-site
Job Overview:
We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with
offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the
defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
● 2+ years of proven experience in social media management within a client-based agency or related environment.
● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
● Profound understanding of social media platforms, algorithms, content formats, and best practices.
● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Overview:
We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.
The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.
Key Responsibility Area:
- Revenue growth from existing accounts
- Timely renewals and contract retention
- Own end-to-end revenue responsibility for assigned accounts
- Account expansion through up-sell and cross-sell
- Churn reduction and risk mitigation
- High CRM hygiene and data accuracy
- Customer satisfaction and relationship management
- Customer CSAT, Social Media Reviews
Requirements:
- Graduate and over with excellent oral and written communication skills.
- At least 1-2 Year(s) of working experience in the related field is required for this position.
- Customer-first mindset
- Advanced MS Excel skills.
- High sense of responsibility and reliability
- Proactive, self-driven, and result-focused
- Collaborative team player
Benefits:
- 5 days working with alternate Saturday
- 10:00 AM to 7:00 PM Working Hours
- Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
- Clear career growth path in Account Management and Customer Success
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy
Job Description
• Responsible for maintaining and extending an application’s Apex services and user interfaces in
Lighting Web Components and Aura Components where necessary.
• Work with and lead a team to design and implement new capabilities according to enterprise
Apex design patterns.
• Expand and implement event-based architecture to build new features within a managed
package.
• Collaborate with business stakeholders to understand product roadmap and establish
prioritization.
• Perform standard product developer tasks such as estimating, testing, documenting, performing
peer reviews, providing support, diagnosing/resolving defects
• Own and execute managed package activities including source control, CI/CD, releases,
AppExchange security reviews, and License Management Application tasks
• Provide leadership and mentorship to development team members.
• Keen focus on building intuitive and functional Salesforce applications.
Must have skills and background:
• Bachelor’s degree in computer science, engineering, or related fields
• 7 or more years of software development experience with at least 5 years on Salesforce technologies, especially Sales Cloud and AppExchange
• Experience leading development teams.
• Experience with Flows, Apex, Lightning Web Components/Aura Components, and managed packages
• Experience with enterprise topics such as integration, asynchronous/platform events,
security/identity, and large data volumes
• Hold multiple Salesforce developer certifications – Platform App Builder, Platform Developer I, and Platform Developer II, additional Salesforce Architect Certifications a plus
• Ability to design Objects and Relationships
• Knows the security model in Salesforce.
• Understands Bulkification and can write optimized code with Apex, Triggers and SOQL
Nice to have skills and background:
• Basic Community / Experience Cloud
• Salesforce Deployment/DevOps experience
XpressBees – a logistics company started in 2015 – is amongst the fastest growing
companies of its sector. While we started off rather humbly in the space of
ecommerce B2C logistics, the last 5 years have seen us steadily progress towards
expanding our presence. Our vision to evolve into a strong full-service logistics
organization reflects itself in our new lines of business like 3PL, B2B Xpress and cross
border operations. Our strong domain expertise and constant focus on meaningful
innovation have helped us rapidly evolve as the most trusted logistics partner of
India. We have progressively carved our way towards best-in-class technology
platforms, an extensive network reach, and a seamless last mile management
system. While on this aggressive growth path, we seek to become the one-stop-shop
for end-to-end logistics solutions. Our big focus areas for the very near future
include strengthening our presence as service providers of choice and leveraging the
power of technology to improve efficiencies for our clients.
Job Profile
As a Lead Data Engineer in the Data Platform Team at XpressBees, you will build the data platform
and infrastructure to support high quality and agile decision-making in our supply chain and logistics
workflows.
You will define the way we collect and operationalize data (structured / unstructured), and
build production pipelines for our machine learning models, and (RT, NRT, Batch) reporting &
dashboarding requirements. As a Senior Data Engineer in the XB Data Platform Team, you will use
your experience with modern cloud and data frameworks to build products (with storage and serving
systems)
that drive optimisation and resilience in the supply chain via data visibility, intelligent decision making,
insights, anomaly detection and prediction.
What You Will Do
• Design and develop data platform and data pipelines for reporting, dashboarding and
machine learning models. These pipelines would productionize machine learning models
and integrate with agent review tools.
• Meet the data completeness, correction and freshness requirements.
• Evaluate and identify the data store and data streaming technology choices.
• Lead the design of the logical model and implement the physical model to support
business needs. Come up with logical and physical database design across platforms (MPP,
MR, Hive/PIG) which are optimal physical designs for different use cases (structured/semi
structured). Envision & implement the optimal data modelling, physical design,
performance optimization technique/approach required for the problem.
• Support your colleagues by reviewing code and designs.
• Diagnose and solve issues in our existing data pipelines and envision and build their
successors.
Qualifications & Experience relevant for the role
• A bachelor's degree in Computer Science or related field with 6 to 9 years of technology
experience.
• Knowledge of Relational and NoSQL data stores, stream processing and micro-batching to
make technology & design choices.
• Strong experience in System Integration, Application Development, ETL, Data-Platform
projects. Talented across technologies used in the enterprise space.
• Software development experience using:
• Expertise in relational and dimensional modelling
• Exposure across all the SDLC process
• Experience in cloud architecture (AWS)
• Proven track record in keeping existing technical skills and developing new ones, so that
you can make strong contributions to deep architecture discussions around systems and
applications in the cloud ( AWS).
• Characteristics of a forward thinker and self-starter that flourishes with new challenges
and adapts quickly to learning new knowledge
• Ability to work with a cross functional teams of consulting professionals across multiple
projects.
• Knack for helping an organization to understand application architectures and integration
approaches, to architect advanced cloud-based solutions, and to help launch the build-out
of those systems
• Passion for educating, training, designing, and building end-to-end systems.
HTML/CSSJob Description
We are looking for a talented Magento 1 and 2 developer that will oversee maintaining our
eCommerce website. Your main tasks will be to ensure that the last security patches are installed and that existing functionality continues to work properly. You will also oversee developing new modules and applying any required front-end changes.
What we expect from you?
Good experience in eCommerce development
Strong debugging skills, Code flow analysis, and the ability to read and modify existing
code.
Good knowledge of Payment gateway integration
Shopify experience will be a big plus.
2+ years of work experience.
Strong problem-solving and troubleshooting skills.
Good communication and Learning attitude.
Strong object-oriented programming knowledge
Very good PHP knowledge
JavaScript is a must for front-end development
Extensive LESS & CSS knowledge
Magento certification is a big plus
What you will get to work on?
Create responsive sections as per the requirement given to you.
Bug fixing, testing, and maintenance of the site.
Data entry work is also included
Regularly update our Magento installation
Install security patches
Develop new functionality
Implement front-end changes.
For more details dial - nine/one/zero/one/four/double three/eight/one/two.
Strong knowledge in Power BI (DAX + Power Query + Power BI Service + Power BI
Desktop Visualisations) and Azure Data Storages.
Should have experience in Power BI mobile Dashboards.
Strong knowledge in SQL.
Good knowledge of DWH concepts.
Work as an independent contributor at the client location.
Implementing Access Control and impose required Security.
Candidate must have very good communication skills.
Java
NodeJS (Node.js)
PythonHTML/CSSTeam Lead (L3 Technical Support)
Job Description
PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.
To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.
Location: Pune
Education
- Bachelors or Masters of Computer Science or related
Total years of experience - 6 to 13
Required Experience
- Must have experience in leading technical small to medium size teams.
- Full-Stack Software Development experience in both front end and back end technologies.
- Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
- Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
- Experience with continuous integration infrastructure for software development such as Jenkins.
- Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
- Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
- Dynamic, energetic, motivated, positive outlook. Team player with good interpersonal skills
- Strong customer service and support focus with a desire to deliver a high-quality service
- Self-motivated and highly professional with the ability to lead and take ownership and responsibility
- Ability to multitask, work under pressure and to tight deadlines
- A desire to learn and improve skills and knowledge
- Adaptable and flexible to business demands
- Strong organisational and planning skill
Preferred Experince
- Experience in developing software for medical devices (ISO 13485/IEC 62304)
- Experience with any Cloud Platform like AWS, GCP or Azure.
- Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
- Experience using Test Driven Development processes
- Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
- Experience with MongoDB
- Experience with at least one dynamically typed language (Python, Node.js, Groovy).
Responsibilities
- Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
- Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
- Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
- Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
- Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
- Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
- Maintain application by regular monitoring, performance tuning and testing activities
- Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
- Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
- Maintain good working relationships with internal departments
- Design, prepare and conduct training relating to Problem & Incident Management
- Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Javascript
Flutter• Bachelor's Degree in Computer Science or related field.
• 2+ years in full-stack engineering roles.
• 2+ years of strong coding skills in at least one programming language that we use.
Desired Skills:
• Excellent written and verbal communication skills.
• Willingness to learn new technologies.
• Ability to debug, solve and fix bugs independently.
Responsibilities:
• Build new and enhance products and services.
• Design, develop, validate, maintain, release, and operate our applications.
• Take complete ownership of the project or features from design to implementation and to deployment.
• Collaborate with the rest of the team to deliver the products and features.
Candidates below 2 years of experience shall not be considered for this position. Please do not apply if you are a fresher or a professional with less than 2 years of Work Experience
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon