BPO QUALITY ANALYST

Location: Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra.

Job Location:

1. Tarapur MIDC. Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra.

2. Tarapur- Railway station Boisar takes 1.5 hrs. by train from Borivali Station or by road via Western

Express Highway.

3. Suburban local trains direct from Churchgate to Boisar Railway station.

4. For outstation bachelors, Company provides a subsidized guest house with a cook.

5. For outstation families, Company provides subsidized accommodation in company owned

Buildings.

6. It is a requirement to be based in Tarapur/Boisar area. Relocation allowance is available.

B. Minimum Qualifications/Experience:

1. Graduate in any discipline must or Management Degree / Diploma in Human Resources preferred.

2. 5 - 8 years of experience in arranging Interviews, managing Induction, Pre-joining/Joining formalities,

Tracking appraisals and goal settings.

3. We prefer candidate with English medium schooling.

C. Your Job Responsibilities:

C1. Principal thrust area:

You will be responsible for:

a. Talent Acquisition for grade MT to M10 and Talent Acquistion support for grade M09 and above.

b. Documentation and follow-up of Performance Management System.

c. Maintenance of associate’s personal file maintenance and up-dation.

C2. Key Deliverables:

a. Recruitment:

i. Sharing approved Job Descriptions of open positions with the consultants and inviting resumes

ii. Screening of resumes and conducting initial telephonic HR interview.

iii. Arrangement of interviews and post interview documentation from interviewers

iv. Coordination with prospective candidates

v. Managing contracts & billing of hiring partners

b. On – boarding:

i. To ensure the completion of pre – joining formalities i.e. medical test, reference check, issue of offer

letter, follow-up for resignation in current organization etc.

ii. To ensure the completion of post – joining formalities i.e. verify the required documents, issuing

appointment letter, complete induction process.

iii. Track mentor – mentee meetings and maintain reports.

c. Data Management:

i. Maintain and update all personal files of the associates (hard & soft copies)

ii. Maintain all HR documents as per the ISO documentation norms.

iii. Coordination with exiting associates for exit interview

d. Exit Management:

i. Co-ordinate for Exit Interview with consultant

Technical Competencies:

a. Knowledge of hiring process

b. Data management

c. Excellent verbal and written (English) communication skills

d. Working knowledge of MS Word / Excel

Qualifications:

1. 2-3 years of experience in project management or a technical role.

2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).

3. Excellent organizational, time management, and problem-solving skills.

4. Strong written and verbal communication skills.

5. Proficiency in project management tools (e.g., Jira, Asana, Trello).

6. Knowledge of software development lifecycle and testing methodologies.

About the Role

The Senior Software Development Engineer in Test (SDET) is a core member of the development

team, participating across the full development lifecycle. This role translates business and functional

requirements into deliverables, designs and maintains test automation frameworks, and ensures

automated tests are integrated into the continuous delivery pipeline. The Sr. SDET develops high-

quality, maintainable, and performant test code, consults on test automation strategy, and serves as

a leader and coach across teams to influence quality practices and standards

What You’ll Do

 Design, develop, and maintain automation systems and tools to be used by development

and test engineers.

 Analyze code coverage using industry-standard tools (e.g., SonarQube).

 Oversee integration of automated tests into the Continuous Delivery pipeline.

 Design and author test cases for unit, functional, performance, scalability, and durability

testing.

 Manage and groom automated and manual test suites for balanced coverage and fast

feedback cycles.

 Work with IT partner teams to provide, create, or modify test data through repeatable,

automated processes.

 Provide internal training on testing skills and tools; contribute to the Test Community of

Practice to evolve testing practices and standards.

 Lead defect management and interface with external teams on test strategy and execution.

 Ensure requirements and/or user stories are testable and provide estimates for user stories

and tasks.

 Coordinate with Dev and Ops regarding testing practices to ensure quality thresholds are

met.

 Contribute to design and code reviews.

 Perform other duties and projects as assigned by business management.

What You’ll Bring (Must have skills)

 Bachelor’s degree in software engineering, Computer Science, or related fields.

 4–7 years of experience using three or more development languages (e.g., C#, Java,

JavaScript).

 Any Monitoring or Observability Tools - Splunk, AppDynamics, Dynatrace, Prometheus,

Grafana, SolarWinds.

 4–7 years of experience with three or more automation tools (e.g., Selenium, TestNG,

Appium, Sauce Labs, Rest Assured, Postman, Cucumber, Jasmine, Protractor).

 4–7 years of experience with testing methodologies such as Test-Driven Development (TDD)

and Behavior Driven Development (BDD), API Testing, Acceptance Testing, end to end

testing.

 4–7 years of experience using issue-tracking software and Agile project management

systems (JIRA)

 Proficiency with SQL (querying, joins, stored procedures), Knowledge of NoSQL databases

(MongoDB, DynamoDB, etc.) – Any database

pay: ₹700,000.00 - ₹1,200,000.00 per year

Job description:

Company Description: KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Job Title: SEO Team Lead

Location: Coimbatore

Department: Digital Marketing

Job Summary:

We are looking for a highly experienced Head of SEO to drive our digital growth strategy. The ideal candidate will be a data-driven leader with expertise in SEO, SEM, PPC, Paid Campaigns, and Social Media Marketing, with a proven record of generating high-quality leads that convert into business revenue. This role requires strategic vision, team leadership, and hands-on execution to maximize ROI across organic and paid channels.

Key Responsibilities

Strategy & Leadership

Experience: EDUTECH is mandatory 

Develop and lead the overall digital marketing strategy with a strong focus on Manage and mentor a team of SEO, PPC, SEM, and SMM specialists.

Align SEO, SEM, and paid campaigns with overall business goals and sales targets.

SEO & SEM:

Oversee on-page, off-page, and technical SEO to boost organic visibility and lead conversions.

Drive SEM initiatives (Google Ads, Bing Ads, etc.) to generate qualified leads.

Conduct competitor and keyword analysis to capture high-intent traffic.

PPC & Paid Campaigns

Plan, execute, and optimize PPC campaigns across Google Ads, LinkedIn, Meta, and other ad platforms.

Manage budgets efficiently to maximize ROI and minimize CPL (Cost per Lead).

Implement A/B testing for ad creatives, landing pages, and CTAs.

Social Media Marketing (SMM);

Oversee paid and organic social campaigns across platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube).

Use social media ads strategically for B2B/B2C lead generation.

Monitor engagement, conversion, and ROI from social campaigns.

Analytics & Reporting:

Leverage tools like Google Analytics, Search Console, Ahrefs, SEMrush, HubSpot, Salesforce, etc.

Track KPIs: organic traffic, CTR, CPC, CPL, CAC, ROI, and overall funnel performance.

Present monthly performance dashboards with actionable insights.

Key Skills & Competencies:

7–12 years of experience in SEO, SEM, PPC, Paid Campaigns, and SMM and 2-3 years of experience in EDUTECH 

Deep knowledge of search engine algorithms, paid media platforms, and lead funnels.

Strong understanding of CRO (Conversion Rate Optimization), retargeting, and remarketing strategies.

Hands-on expertise with ad platforms (Google Ads, Meta Ads, LinkedIn Ads, Display, YouTube).

Proficiency in SEO/SEM tools (Ahrefs, SEMrush, Moz, Screaming Frog).

Excellent leadership, analytical, and communication skills.

Qualifications:

Bachelor’s/Master’s degree in Marketing, Business, IT, or related field.

Certifications in Google Ads, HubSpot, Meta Blueprint, SEO/SEM (preferred).

Job Type: Full-time

Benefits:

Health insurance

Life insurance

Provident Fund

Work Location: In person

Qualification / Requirement

.       4-12 years core development experience in VisionPLUS product in

credit card processing domain

.       Exposure to VMx / WNGSFM is required

.       Strong hands-on working knowledge in CMS/FAS module

.       Strong knowledge of CICS

.       Should have strong knowledge of VisionPLUS online architecture and troubleshooting experience in online area

.       Should be experienced in z/OS Software Change Management tools - Endevor and Changeman

.       Experience in design and development of medium complexity problems

.       Good knowledge and experience of DevOps & Agile discipline

Strong interpersonal and communications skills

• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
• Create well-designed, testable, efficient code
• Participate in all phases of the development life-cycle
• Assist in the preparation and production of releases of software components
• Ensure designs are in compliance with specifications
• Investigate alternatives and technologies and present them for architectural review, in order to support continuous improvement
  
  

Requirements:

• 0.5 - 2 years of experience working with mobile development
• Min. 1-year experience in Flutter Development
• Deployed at least 1 app
• Have experience with Flutter for both iOS and Android.
• Familiarity with RESTful APIs, GraphQL APIs
• A degree is not a constraint
  
  

About :

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
1. Better and Easier accessibility, also available on mobile web
2. Access to rich reports which gives you business knowledge, spend
3. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

• drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
• never-say-no attitude, and comes with a win-all attitude
• At the same time, a core ingredient of the DNA is customer empathy
• We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
  • Better and Easier accessibility, also available on mobile web
  • Access to rich reports which gives you business knowledge, spend
  • Unlimited free upgrades for a year
  • Bulk update features
  • Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

Mandatory requirements:

• Having your own bike is a must
• Smartphone is a must
• Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
• Graduation in any field is sufficient

Benefits:

• Fixed salary upto 25k
• Targets based incentives (no upper cap, average ~10k per month):
• Petrol allowance ~upto INR 3,000 (on actual bills)
• Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

• Onboarding of Customers
  • Meet 30 new clients a day (tracked)
  • Get free trial enabled for 20 clients a day
  • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
• Retaining customer accounts
  • While we build new businesses, cross-selling would be key
  • Customers should keep using PagarBook desktop beyond 30 days of activation
• Grow customer basket size
  • Identify key SME clusters in the city and prepare an acquisition plan
  • Go aggressive and acquire
• Business acumen & key skills
  • Strong knowledge on PagarBook sales process, services and product
  • Local Market and competition knowledge and clear articulation of PagarBook advantages
  • Strong negotiation and influencing skills to create win-win
  • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.