Whom we are looking:
We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.
To be successful in this role, you will have
- Degree in Computer Science/any stream, Masters in Marketing and Sales
- High energy Selling aptitude with a natural flair to meet people
- Ability to create and deliver high impact presentations
- Excellent assertive and pleasant communication skills,
- Logical analytical and inference skills, ability to show the “big benefits
picture” to prospects;
- Negotiation skills for a win-win deal for both-Prospect and MOBtexting
Roles &Responsibilities:
- Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
- Create a continuous funnel across the sales cycle
- End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
- Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
- Create Referral strategies to mine for new business references from satisfiedclients.
- Client Demos to close the deal.
- Evolve different calling scripts and follow up methodologies.
- Understand client need and customize pitch a relevant product/solution
- Ability to cope with competitive high-pressure business demands
- Achieve Sales Targets
- Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MOBtexting
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Strong performance marketer profile
Mandatory (Experience 1): Must have 2.5+ years of experience in performance marketing in B2C Fintech product companies
Mandatory (Tech Skills 1): Must have strong hands-on expertise in running campaigns on Google Ads, Meta Ads, LinkedIn Ads, Youtube, Whatsapp etc
Mandatory (Tech Skills 2): Must have 1+ experience in customer acquisition in FinTech, B2C
Mandatory (Tech Skills 3): Must have experience with Appsflyer, Branch, Mixpanel or similar analytical tools
Mandatory (Company): B2C Fintech Product companies (Targeted companies list given below)
We are looking for a skilled Data Engineer / Data Warehouse Engineer to design, develop, and maintain scalable data pipelines and enterprise data warehouse solutions. The role involves close collaboration with business stakeholders and BI teams to deliver high-quality data for analytics and reporting.
Key Responsibilities
- Collaborate with business users and stakeholders to understand business processes and data requirements
- Design and implement dimensional data models, including fact and dimension tables
- Identify, design, and implement data transformation and cleansing logic
- Build and maintain scalable, reliable, and high-performance ETL/ELT pipelines
- Extract, transform, and load data from multiple source systems into the Enterprise Data Warehouse
- Develop conceptual, logical, and physical data models, including metadata, data lineage, and technical definitions
- Design, develop, and maintain ETL workflows and mappings using appropriate data load techniques
- Provide high-level design, research, and effort estimates for data integration initiatives
- Provide production support for ETL processes to ensure data availability and SLA adherence
- Analyze and resolve data pipeline and performance issues
- Partner with BI teams to design and develop reports and dashboards while ensuring data integrity and quality
- Translate business requirements into well-defined technical data specifications
- Work with data from ERP, CRM, HRIS, and other transactional systems for analytics and reporting
- Define and document BI usage through use cases, prototypes, testing, and deployment
- Support and enhance data governance and data quality processes
- Identify trends, patterns, anomalies, and data quality issues, and recommend improvements
- Train and support business users, IT analysts, and developers
- Lead and collaborate with teams spread across multiple locations
Required Skills & Qualifications
- Bachelor’s degree in Computer Science or a related field, or equivalent work experience
- 3+ years of experience in Data Warehousing, Data Engineering, or Data Integration
- Strong expertise in data warehousing concepts, tools, and best practices
- Excellent SQL skills
- Strong knowledge of relational databases such as SQL Server, PostgreSQL, and MySQL
- Hands-on experience with Google Cloud Platform (GCP) services, including:
- BigQuery
- Cloud SQL
- Cloud Composer (Airflow)
- Dataflow
- Dataproc
- Cloud Functions
- Google Cloud Storage (GCS)
- Experience with Informatica PowerExchange for Mainframe, Salesforce, and modern data sources
- Strong experience integrating data using APIs, XML, JSON, and similar formats
- In-depth understanding of OLAP, ETL frameworks, Data Warehousing, and Data Lakes
- Solid understanding of SDLC, Agile, and Scrum methodologies
- Strong problem-solving, multitasking, and organizational skills
- Experience handling large-scale datasets and database design
- Strong verbal and written communication skills
- Experience leading teams across multiple locations
Good to Have
- Experience with SSRS and SSIS
- Exposure to AWS and/or Azure cloud platforms
- Experience working with enterprise BI and analytics tools
Why Join Us
- Opportunity to work on large-scale, enterprise data platforms
- Exposure to modern cloud-native data engineering technologies
- Collaborative environment with strong stakeholder interaction
- Career growth and leadership opportunities
Role Description
This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
Qualifications
Strong business operations and analytical skills
Experience in providing administrative assistance
Excellent communication skills
Customer service-oriented mindset
Ability to work collaboratively in a team environment
Attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite
Experience in the software development or digital marketing industry is a plus
Bachelor's degree in Business Administration or related field
Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
Communicate with clients and respond to queries during the tendering process
Analyze the tender results and provide feedback to the management for continuous improvement
Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
Contribute to the definition of the scope, objectives, and deliverables of the project
Monitor the progress of the project and provide management and stakeholders with updates
Identification and mitigation of project risks and issues, and escalation thereof as necessary
Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
Monitor contract performance and ensure contractual compliance
Responsible for amending, extending, and renewing contracts
Maintain accurate and up-to-date records of all contracts and related documents.
Process Improvement:
Analyze existing business processes related to tenders and projects, identifying areas for improvement
Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects
Java
PythonDesign, develop and maintain robust test automation frameworks for financial applications
Create detailed test plans, test cases, and test scripts based on business requirements and user stories
Execute functional, regression, integration, and API testing with a focus on financial data integrity
Validate complex financial calculations, transaction processing, and reporting functionalities
Collaborate with Business Analysts and development teams to understand requirements and ensure complete test coverage
Implement automated testing solutions within CI/CD pipelines for continuous delivery
Perform data validation testing against financial databases and data warehouses
Identify, document, and track defects through resolution using defect management tools
Verify compliance with financial regulations and industry standards
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
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Ability to effectively partner with senior business leaders
-
Understanding and awareness of latest talent acquisition trends and growth hacks that are relevant to multiple functions suitable for immediate hiring needs.
-
Technology first and enterprise company background and understanding.
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Collaborative attitude and proactive approach in driving stakeholder team/s.
-
Hands-on experience of owning up and driving immediate hiring needs of the company.
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Demonstrating ownership & accountability, long term thinking, planning & prioritizing.
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Strong negotiation skills and career guidance to the incoming talent
-
Strong communication skills - Business communication , verbal and written.
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Build a Talent acquisition philosophy in order to solve for recruitment strategically and for rapid implementations in achieving recruitment needs across the organisation and global locations.
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Provide professional expertise and support in the design, development and implementation of the talent acquisition process that is required to achieve business goals and results in the creation of a right talent benchmark and establish right models to create active and proactive talent pipeline for the companies quarterly hiring goals .
-
Source and engage with leadership and senior level talent for the open roles of the company
-
Set up proactive talent acquisition and candidate experience management processes.
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Collaborate with leaders to get the right visibility in the talent forums in India and outside.
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Collect, analyze and maintain data gathered to inform targeted talent pool across all levels and functions
-
Partner across all functions & businesses across to build various recruitment practices for diverse teams within .
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Be a go-to leader and SME’ for the leadership team for all recruitment related aspects.
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Proactively manage “Time - Quality - Cost” metric for TA to set right TA practices for the company
-
Handle end to end recruitment across all functions
-
Establish scalable recruitment systems, processes and tools for the company
-
Build and execute the talent branding activities with short term and long term goals in mind.
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Work with senior leadership for hiring planning and spearhead the execution
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Having managed recruitment of a rapid growing tech organizations
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Managed small size global recruitment teams earlier (at least for 2-3 yrs of leading team)
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10-12 yrs of relevant talent acquisition experience
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Having worked in tech and business recruitment in needs
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Having experience in spearheading recruitment function in a product company from 30-150 people
Data AnalyticsWith the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Manager - Consumer Insights, you will be responsible for leveraging the expertise in conducting research & analysis and presenting the consumer insights to the management, thus supporting decision-making.
What you need to do:
- Researching, studying and analysing the current market trends and consumer behaviour for gathering insights from the same
- Consistently monitoring qualitative and quantitative consumer behaviour, needs, concerns and pain points & mapping the same with the proposed approach enabling better decision-making
- Presenting the research and conclusions to various concerned teams and leadership personnel in regular intervals, basis their current requirements
- Recommending strategic steps and changes that are required, to the management, basis the research insights that are drawn
- Being updated with current industry and market trends, changes, developments and also the regulatory impacts through internal and external sources and sharing the same with the internal teams
- Partnering, coordinating and negotiating with external agencies for gathering consumer/market data and driving consumer research activities
- Interacting and working with various stakeholders such as internal divisions as well as external professional sources
- Maintaining an updated and accurate database and reporting the same to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must. MBA is highly preferred
- Relevant work experience of 5 – 15 years in strategic research/consumer insights is required
- Outstanding communication skills (Verbal & Written)
- Proficiency in MS office suite
- Excellent listening, researching, analytical, negotiation, interpersonal and presenting skills
Amazon Web Services (AWS)
Docker
KubernetesSkills:
- Strong working knowledge of AWS.
- Implements AWS cloud platform.
- Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
- scripting in Shell, Python, Ruby or any preferred scripting language
Terraform expertise is a MUST for this role.
a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer
Desired Profile
Providing expertise on all matters related to CI, CD and DevOps.
Building and maintaining highly available production systems.
Developing and maintaining release related documents, such as release plan, release notes etc.
Ensuring quality releases and managing release and configuration change conflicts to resolution.
Tracking release and publishing release notes. Investigating and resolving technical issues by deploying updates/ fixes.
Onboard applications to DevOps process.
Setup and configure build jobs.
Create automated deployment scripts.
Configure JIRA workflow, and integrate with Jenkins / Micro-services.
Qualification
Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.
AWS Certification will be a plus.
Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation
Skillset Required
Solid experience within release management, infra architecture, CI&CD.
Highly goal driven and work well in fast paced environments.
Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),
Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.
AngularJS (1.x)
MongoDB
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon