Content Writer

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Operations Associate (Remote, India)

Location: Work From Home

Timing: 6 days/week, 4 hours/day (Preferably 10 PM – 2 AM IST)

Start Date: Immediate

Experience Letter Provided ✅

Open to Freshers 🏫

About Us

AnswersAi.com is a fast-growing AI-powered education startup with 1.7M+ users and 1B+ views globally. We’re backed by top investors and focused on making education more personalized, accessible, and delightful through AI.

Role Overview

We’re hiring an Operations Associate to support the founding team during US hours. Most of the work will be:

1. Research briefs (people, companies, universities, events)
2. Twitter & LinkedIn post drafting/scheduling and light community management
3. Professional outreach and simple tracking in sheets/Notion

Key Responsibilities

1. Produce concise briefs (background, recent updates, 3–5 insights, links)
2. Build prospect lists (educators, founders, creators, university contacts)
3. Draft and schedule posts on Twitter and LinkedIn; write short replies/DMs in a professional tone
4. Maintain a simple content calendar and weekly cleanup of follows/contacts
5. Send tailored connection requests/DMs and log outcomes in a tracker
6. Keep lightweight CRM/outreach sheets updated; summarize weekly results
7. Triage basic emails for follow-ups; prep meeting notes when needed
8. Maintain SOPs/checklists for repeatable workflows

Sample Weekly Tasks

1. 5 research briefs (≤1 page each)
2. 10–14 posts drafted across Twitter/LinkedIn + suggested replies
3. 250 targeted connections/DMs sent; Saturday cleanup of follows/contacts
4. One-page weekly summary: wins, learnings, next week plan

What We’re Looking For

1. Strong English (clear writing; professional tone)
2. Comfortable in 10 PM – 2 AM IST; reliable and responsive
3. Organized, detail-oriented, and proactive
4. Fast with Google Workspace; basic Notion/Sheets skills
5. Prior exposure to social media, outreach, or startups is a plus
6. Discretion & confidentiality are essential

Perks

1. Work from home 🏡
2. Direct exposure to a fast-moving startup and mentorship by founding team.
3. Flexible, merit-driven culture
4. Experience letter + strong referrals for top performers

Job Description 

Cateina Technologies is looking for  IBM ACE Developers 

Technical Skills 

● IBM Message Broker 

● IIB ACE 

● Kubernetes 

● Microservices 

● Docker 

● EAI and SOA architecture 

● Java 

● Web services (REST, SOAP) 

● JSON, XML 

● Database knowledge 

● Understanding of Nodes

● Basic Unix knowledge 

● Angular JS 

● Jira 

Required competencies 

● Experience in designing, developing, implementing and supporting SDLC by using IBM integration bus/IBM connect API/IBM ACE 

● Required API Banking Knowledge Banking Domain, Oracle PL SQL 16 WebSphere Message Broker IBM Integration Bus IIB 

● Sound knowledge of REST XML/JSON, WSDL, SOAP, JMS, HHTP, SSL, XSLs, XST and gateway script is required 

● Clear understanding of the IBM API Connect architecture and its components. 

● Should be clear on the concepts of different protocols (HTTP(s) etc) and RESTful services standards.

Skills 

•  Strong communication skills both written and verbal 
• Any degree 

Who can apply 

Candidates who: 

• are willing to travel to client site 
• willing to relocate to Mumbai 

Office Location 

Cateina Technologies 

Vikhroli (West), 

Mumbai, Maharashtra 400083 

Responsibilities: 

• Ensure the quality of architecture and design of systems. 
• Functionally decompose complex problems into simple, straight-forward solutions. 
• Analyze and improve data quality and metrics. 
• Fully and completely understand system interdependencies and limitations. 
• Leverage knowledge of internal and industry in design decisions. 
• Assist in the career development of others, mentoring on advanced technical issues and helping managers guide the career growth of their team members. 
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. 
• Skilled in translating high level abstract business requirements into software design, designing systems specifications, standards, and programming 
• Contribute to Architectural blueprints and Design for the software solutions 
• Mentor team on engineering best practices such as writing clean code, designing scalable, reliable and performant software solutions, set and ensure compliance to software quality standards etc. 
• Be a role model for the team with innovative thinking, passion for continuous learning and contributions to the project. 

Qualifications, Skills & Experiences 

• BE / B.Tech /M.Tech in Computer Science or a related field 
• Minimum 7+/5+ years of experience building large scalable systems 
• Minimum 2+ years of recent experience in building products on cloud is a plus 
• Knowledge of asynchronous programming and WebAPI development is required 
• Knowledge and awareness of cloud/ application security is must (OWASP at the minimum) 
• Strong knowledge in OOPS with C#, .Net(or Java) with SQL Server or any RDBMS 
• Strong experience in architecting and building multi-threaded, distributed systems. 
• Strong knowledge of data structures, algorithms, and designing for performance. 
• Ability to achieve stretch goals in a highly innovative and fast paced environment. 
• Extensive experience of mentoring junior engineers to success. 
• Experience with Microservices Architecture is a plus 
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services is plus 
• Hands on experience of building products for unix systems in addition to windows is a plus 
• Excellent Communication 

• System engineering and implementation in Python and Golang.
• Working on performance issues using creative experiments and internally developed product features.
• Research, propose, and integrate relevant open-source projects based on product objectives.
• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
• Participation in all levels of product definition, design, implementation, testing, and deployment.
• Must include the ability to discuss abstract system architectures from ideas through implementation and
• creatively apply domain experience to solve technical challenges.
• Mentoring software engineers, fostering an environment of trust and accountability.

• A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the
• following skills to succeed.
• Strong Python skills to develop framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-On experience on developing framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design driven
• development, Continuous Integration, building highly scalable applications, application security and functional programming.

• Knowledge of Cloud native would be an advantage.
• Understanding of Kubernetes from Architecture side and also understand the Standard API.
• Code contributed to CNCF or similar community will be plus.
•  Performance benchmarking of K8’s or any cloud will be added     advantage. 

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize
• hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

• Good Knowledge on CATIA V6 Customization using CAA 
• Proficient in Programming Languages like C++  or Python or C#
• Knowledge on GSD & Part Workbench of CATIA V6 
• Requirement gathering Analysis Design Development
• Conducting Unit Testing on developed CAA functionalities
• Strong knowledge of CATIA V6 and CAA development 3D Design
• Basic Knowledge on 3DExperience 
• Good Communication Skills
• Required experience: 2- 8 years
• Remote and Onsite working in Germany and Nagpur, India

About Xpresslane:
Xpresslane is a universal one-click checkout platform for eCommerce. We want to transform the way online shoppers buy, Democratize optimized checkout and post checkout experience. We have achieved 150+ signups from D2C merchants in the last year alone and are aggressively adding new features to help solve problems in their checkout process.

Engineering @Xpresslane:
We are a small group of Tech Enthusiasts, Product Managers. We give incredible value to design and UX is our topmost priority. We've implemented products using Go, Java, Kubernetes, Docker, Temporal, GraphDB, Svelte & React, Cypress, Gitlab CI/CD.

Why Engineering @Xpresslane:

• Opportunity to Design & Implement new features which are internet-facing.
• Opportunity to Design Scalable Distributed System spanning many regions.
• Freedom to learn & work across Frontend/Backend/Devops/Design Expertise.
• 2-4 years of experience in Frontend Engineering.
• Expertise in one or more frontend frameworks like React/Angular/Vue/Svelte
• Style the frontend applications with an incredible focus on design & UX.
• Self-driven in identifying opportunities to make things better and efficient.
• Ensure code quality and reliability through automated test implementations.
• View frontend as Engineering i.e, plan & implement components for reusability, testability
  and scalability.
• Nice to have, experience in using Figma/Sketch for quick mockups & prototypes
• Nice to have knowledge of cache busting, CSRF, XSS attacks.

We are looking for a marketer with 3+ years of experience promoting B2B SaaS Product by designing and executing innovative marketing strategies to generate B2B leads. The various initiatives include:

1. Competitive Research and Market Analysis
2. Driving traffic to website to generate leads and tracking conversions, and key KPIs
3. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
4. Launch optimized online adverts through Google AdWords to increase company and brand awareness and conversion
5. Monitoring of Leads from all the Online Channels
6. Prepare online newsletters and promotional emails and organize their distribution through various channels
7. Responsible for Managing Online Brand and Product Campaigns to Raise Brand Awareness
8. Manage SEO, SEM and Content Management
9. Plan and monitor the ongoing company presence on social media (Quora, LinkedIn, Twitter, Facebook, etc)

Skills:

We are looking for someone who has exposure to the following:

• Needs to know Lead Generation, Lead Nurturing, Demand Generation, Email Marketing, Marketing Automation, Campaign Management, Web Traffic and Conversion, Lead Qualification Programs, Automated Nurture Campaigns, Marketing Funnel Management.
• Must have excellent Oral and Written communication skills.
• Must have excellent understanding of digital marketing concepts and best practices
• Hands-on experience in Marketing Automation tools, Google Analytics, Google Adwords and LinkedIn Ads.
• Must have hands on experience in handling CRM’s and its integration with third party plugins.
• Strong analytical skills and data-driven thinking and knowledge of web analytics tools (e.g. Google Analytics, SEMRush, etc.)