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Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Job Title: sales manager/ Reginal sales manager/ area sales manager/key account manger

Location: Mumbai, Pune

Experience: 3+ year in project sales in interior product, furniture, ACP, laminates, Tiles, wallpaper etc

Job Summary

The Key Accounts Manager will be responsible for managing and growing strategic customer relationships, driving sales across assigned territories, and expanding the company’s presence in the building materials segment. The role involves working closely with key stakeholders such as architects, interior designers, consultants, contractors, and developers to generate business opportunities and ensure long-term partnerships.

Key Roles & Responsibilities

• Business development and sales generation across assigned areas by identifying potential clients and converting leads into business
• Develop and maintain strong relationships with key accounts including architects, interior designers, consultants, contractors, builders, and developers
• Specifying the products through architects, interior designers.
• Drive product promotion through effective networking, presentations, and regular client engagement
• Identify new business opportunities and unexplored markets to expand company reach and increase revenue
• Ensure achievement of sales targets and contribute to overall business growth objectives
• Manage and strengthen the sales and distribution network within the assigned territory
• Handle customer queries, complaints, and concerns efficiently to ensure high levels of
• customer satisfaction and retention
• Plan and execute brand promotion activities to enhance market visibility and positioning
• Monitor project pipelines and ensure timely submission of sales and progress reports
• Ensure optimum utilization of resources and maintain cost efficiency in operations
• Collaborate with internal teams such as marketing and product development to align
• strategies with market trends
• Represent the company at industry events, exhibitions, and conferences to build brand presence and generate leads
• Travel as required for client meetings, project follow-ups, and business expansion initiatives

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred)
• Minimum 4 years of experience in sales or key account management, preferably in the building materials or construction industry
• Proven track record of achieving sales targets and managing key client relationships

Skills & Requirements

• Strong and fluent communication in English language and interpersonal skills
• Proficiency in MS Excel, PowerPoint, and Word
• Good negotiation and relationship management abilities
• Strategic thinking with a results-driven approach
• Energetic personality with a professional and presentable conduct

Mail updated resume with salary details-

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

We are looking for a self-driven candidate for the BDE post, 

Prefer experience with CRM sales, Digital Marketing and IT Sales for Web Designing and Web Development.

Identify key buying centres to expand the net new client base

Leverage key best practices to drive and successfully generate new business opportunities

Build and effectively manage a list of new clients to drive business development.

Collaborate with internal resources and external networks to prioritize and penetrate key accounts.

Utilizing account planning and time management tools to drive an increase in revenue

Establish and maintain executive relationships with clients

Mastery and consistent execution of tecHindustan’s internal sales methodology, and services

Manage forecast accuracy on a monthly/quarterly/annual basis

Successful track record in Lead Generation, sales and negotiation

Basic knowledge in Web Development, Mobile Apps Development, and Digital Marketing fields.

Excellent verbal and written communication skills

Possesses strong organizational and time-management skills.

Proven ability to plan and manage resources

Team player with strong analytical skills and the ability to understand and resolve complex problems.

Nice To Have:

Any sales or business development certifications

Experience with managing freelancing portal profiles dedicatedly

Contracts Management

• Excellent troubleshooting skill.
• Functional knowledge either SAP PM, SAP ISU,would be a plus
• Knowledge on enterprise mobile application would be
  a plus.

Who We Are:

Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.

At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.

Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.

We are Looking For:

As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.

This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.

What You Will Do

• No day is the same - you will create technical designs that support varying client requirements.
• You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
• Write code that passes unit tests and withstands an agile and test-driven development environment.
• Leverage your skills in industry standard tools to deliver weekly code releases.
• You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.

Who You Are

Requirements

• You can build products from scratch.
• You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
• You are fluent in these languages - PHP, Javascript, NodeJS
• You have Strong knowledge of Ui and UX

• You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
• You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
• You are comfortable to use any of the web services (REST/ SOAP/ XML)
• You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal  and Joomla
• You preferably have experience in working with GIT, SVN or similar SCM tools
• You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
• You are comfortable working up and down the stack.
• You can convert ideas into designs and build them out

Seniority Level

Mid-level 2-4 Years of Experience

CTC : 3 – 6 LPA

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

• Create and maintain optimal data pipeline architecture
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Snowflake Cloud Datawarehouse as well as SQL and Azure ‘big data’ technologies
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 3+ years of experience in a Data Engineer or Software Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
• Experience with “Snowflake Cloud Datawarehouse”
• Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
• Experience with data pipeline and workflow management tools
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Understanding of Datawarehouse (DWH) systems, and migration from DWH to data lakes/Snowflake
• Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
• Strong analytic skills related to working with unstructured datasets
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Experience supporting and working with cross-functional teams in a dynamic environment.

To be considered as a candidate for a Senior Data Engineer position, a person must have a proven track record of architecting data solutions on current and advanced technical platforms. They must have leadership abilities to lead a team providing data centric solutions with best practices and modern technologies in mind. They look to build collaborative relationships across all levels of the business and the IT organization. They possess analytic and problem-solving skills and have the ability to research and provide appropriate guidance for synthesizing complex information and extract business value. Have the intellectual curiosity and ability to deliver solutions with creativity and quality. Effectively work with business and customers to obtain business value for the requested work. Able to communicate technical results to both technical and non-technical users using effective story telling techniques and visualizations. Demonstrated ability to perform high quality work with innovation both independently and collaboratively.