
- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video


Similar jobs
Job Summary:
We are seeking a skilled Visual Effects (VFX) Editor to join our creative team. The ideal candidate will be responsible for integrating, enhancing, and refining visual effects in film, television, commercials, or digital content.
Key Responsibilities:
- Edit and integrate VFX elements into live-action footage while ensuring seamless composition.
- Work closely with the VFX Supervisor and Editors to achieve the desired visual effects.
- Composite CGI, matte paintings, and digital elements into film sequences.
- Perform color correction, rotoscoping, and keying to enhance visual quality.
- Optimize workflows and ensure efficiency in rendering and exporting final VFX shots.
- Review raw footage, VFX sequences, and make necessary adjustments to maintain visual consistency.
- Collaborate with animators, 3D artists, and sound designers to enhance storytelling.
- Stay updated with the latest VFX software, tools, and industry trends.
Required Skills & Qualifications:
- Proven experience as a VFX Editor or similar role in film, television, or digital media.
- Proficiency in Adobe After Effects, Nuke, DaVinci Resolve, Premiere Pro, or other industry-standard software.
- Strong understanding of compositing, tracking, rotoscoping, and keying techniques.
- Knowledge of 3D rendering and animation software (Maya, Blender, Cinema 4D) is a plus.
- Excellent attention to detail and problem-solving skills.
- Ability to work under tight deadlines and manage multiple projects simultaneously.
- Strong communication and teamwork skills to collaborate with creative teams.
Preferred Qualifications:
- Experience in feature films, television, gaming, or high-end commercial projects.
- Understanding of cinematography, lighting, and color grading principles.
- Knowledge of scripting (Python, JavaScript) for automation in VFX workflows is a plus.
Benefits & Perks:
- Competitive salary based on experience.
- Flexible work environment (Remote/Hybrid options).
- Opportunity to work on exciting, high-profile projects.
If you are passionate about creating visually stunning effects and want to be part of a dynamic creative team, we’d love to hear from you!
We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .
Key Responsibilities
Give a calls to potential customers to introduce products/services.
Deliver scripted presentations and answer questions about our offerings.
Identify customer needs and suggest appropriate services.
Maintain records of calls, including customer information and call notes.
Follow up on customer inquiries to ensure satisfaction and promote repeat business.
Meet daily, weekly, and monthly call targets.
Requirements
Female Business Consultant
Fluent in English (verbal and written communication).
Proven experience as a Business Consultant, or similar role.
Ability to handle rejection and remain positive.
Basic computer knowledge (CRM systems, MS Office).
Preferred Skills
Experience in sales or customer service.
Knowledge of additional languages is a bonus.
Strong listening and problem-solving skills.
If you’re passionate about engaging with customers and helping them discover our products
Mode of work - work from office
Job Type- Full Time
Place- Kolkata/ Salt Lake Sec- ll
Responsible for acquiring or generating business through tie-ups with trade associations, government agencies.
Responsible for seting up meetings with government agencies and other related associations
Building alliances with government agencies and associations through cold call.
Candidate should have handled institutional sales and has dealt with governement agencies.
Candidate should have zeal and passion to work in a startup
Candidate should have ability to generate business through tele sales.
About Freespace* (a.k.a. Workplace Fabric)
Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship
product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.
*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric
What is on our offer?
- An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
- We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
- Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.
Profile Brief:
You will be an experienced Backend Engineer with an interest in data and analytics, developing our fast growing Analytics Team. Working closely as an active team member, having ownership & accountability to develop analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.
Key Skills and Experience
Required Skills: JavaScript (ES6+), SQL, Nodejs, AWS (Lambda, Athena, S3)
Good to have: TypeScript, IoT, AWS Certifications
Experience: 4-6 years
- Data processing and manipulation expert
- Able to easily comprehend and write complex & efficient SQL queries
- Ability to understand, design and fully document end-to-end scalable IoT systems
- Expert in in building Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc)
- Master in JavaScript with excellent understanding of asynchronous patterns
- Comfortable with of ES6+, TypeScript & emerging web technologies
- Experience of building secure, metered REST APIs and connectors for BI tools like Tableau and PowerBI
- Hands-on programmer
Page Break
Key Behaviours
- Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions.
- Lead by example by demonstrating best practice and mentoring of team members
- Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps
- Seeing a project through from conception into production and support ensuring quality throughout.
- Ensure high standards by instilling data quality checks, code reviews and documentation in work and team practices.
- Able to challenge solutions and processes in creating the best products and environment to work.
- Unafraid to own mistakes
- Customer focussed
Should have knowledge of web frameworks, such as Django, HTML and CSS and Python programming language.
Should have relevant work experience in coding and web development.
Good knowledge of Python and Django
Good knowledge of HTML5, CSS3 and Javascript,
Good knowledge of MY SQL database
Knowledge of Django REST framework, API.
Education Qualification- bachelor's degree in computer science, information management systems or a related field.
Work Experience - 1 to 2 years (Required)
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Must Haves:
- .Net Core/ MVC
- C#
- SQL
- Web API
- Bootstrap, CSS3, JavaScript
Requirements:
- 5 + Years – 6+ Years of Coding & Development Expertise in ASP.Net / .Net Core & C#.
- Should be able to interpret the FSD and translate into Coding Logic.
- Should have good exposure to using web-based technologies (ASP.NET, JavaScript, CSS3, Web API, Bootstrap).
- Hands on Experience on Relational database like SQL is a must knowledge on Database Linking is very important including understanding Processing Logic.
- Experience in developing enterprise grade software with MVC, MVVM or MVP would be a Plus.
The District Sales Manager will oversee sales activities within a defined territory and manage sales
representatives and distributors.
Responsibilities:
Trains sales representatives and distributors in assigned territory.
Organizes sales schedules of assigned staff.
To act like a bridge between the company and distributor with providing stock reports and
product inventories.
Conducts performance evaluations that are timely and constructive.
Handles disciplinary action against employees as needed and in accordance with company
policy.
Mostly to coordinate with Sales executives from his assigned district.
Sales the company’s products in an assigned territory.
Monitors existing accounts and regularly communicates with primary contacts for the account.
Works to establish new accounts in the territory.
Works toward increasing sales growth in the territory at an established rate determined by
Company.
To provide map coordinates and beat plans.
Performs other related duties as assigned.
Required Skills/Abilities:
Ability to build and maintain business relationships with clients.
Excellent verbal and written communication skills.
Excellent management and leadership skills.
Excellent time management skills.
Ability to multitask and complete work while traveling.
Thorough knowledge of territory, market, and clients.
Excellent problem-solving skills.
Proficient in Microsoft Office Suite or related software.
Organized with attention to detail.
Education and Experience:
Bachelor’s degree in any domain.
3-4 years of core field sales/ marketing experience required.
CTC- 16 - 25k p.m.
Location: SUNDERGARH, KORAPUT
Simultaneously develop app and target for both Android and iOS using third party SDKs and APIs
Required – React Native, Firebase Integration, Third Party SDK integrations
- Create content marketing campaigns to drive leads and subscribers
- Regularly produce various content types, including email, social media posts, and blogs
- Actively manage and promote our blog, and pitch articles to relevant third-party platforms
- Edit content produced by other members of the team
- Collaborate with other departments to create innovative content ideas
Create quirky content for Insta, Facebook posts.
Skills-
- Bachelor’s degree in English, Journalism or related field
- Knowledge of digital marketing tactics, including SEO, email marketing, and social media marketing (Preferred)
- Excellent writing skills, as well as the ability to communicate and collaborate effectively
- The ability to consistently meet tight deadlines
Looking for a Application Engineer - Fullstack.
Job type – Full time employment
Job location – Pune
Work schedule – Monday to Friday, 10am to 7pm
Minimum qualification – Graduate.
Years of experience – 3 to 8 years
No of position - 3
Reporting to – Technical Architect
Travel opportunities - On need basis within/outside India. Candidate should have valid passport
Roles and responsibilities:
- Work across the stack from a code commit to running it in production, with the end goal of delivering the best possible experience for the user
- Design, develop and test features from inception to rollout
- Write high quality code that is scalable, testable, maintainable and reliable
- Independently own and drive new features from scratch
- Work in an Agile environment and facilitate agile practices
- Champion best practices and cross-functional skill development
- Mentor and guide junior team members
- Cultivate talent and bring out the best in your team members
- Continuously improve by working on and providing feedback
Mandatory Skills.
- Experience working with NodeJS on the backend and ReactJS on the frontend
- Strong knowledge of creating scalable REST APIs
- Some experience with alternative protocols like GraphQL, GRPC, etc is preferred
- Experience with Typed programming languages like TypeScript or Flow is preferred
- Experience with frameworks like ExpressJS, NestJS, Redux, Redux Saga, Storybook etc is preferred
- Practices TDD
- Experience writing test automation
- Working experience with databases like MongoDB, Redis and Relational databases
- Strong understanding of Object Oriented Programming and/or Functional Programming concepts
- Experience with setting up and maintaining CI/CD pipelines
- Strong understanding of containerization technologies like Docker
- Experience practicing Agile software development methods is preferred.








