- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video
Company social profiles
Similar jobs
We are hiring an SAP PP Consultant to manage and support Production Planning (PP) processes including MRP, BOM, routing, capacity planning, and production orders. The role includes configuration, integration, and user support.
Job Title: Website Developer
We are looking for a creative and detail-oriented Website Developer to design, build, and maintain our organization’s websites. The ideal candidate will be responsible for developing responsive, user-friendly websites that align with our brand and mission. You will work closely with our team to ensure functionality, performance, and a great user experience.
Responsibilities:
- Design, develop, and maintain websites using platforms such as WordPress, Wix, or Shopify.
- Create responsive designs optimized for desktop and mobile.
- Ensure websites are SEO-friendly and load efficiently.
- Troubleshoot and fix bugs or performance issues.
- Integrate third-party tools such as payment gateways, forms, and CRMs.
- Update content and implement design changes as needed.
- Manage hosting, backups, and basic security settings.
Qualifications:
- Experience with HTML, CSS, JavaScript.
- Familiarity with WordPress, Wix, or Shopify.
- Strong attention to detail and design aesthetics.
- Ability to meet deadlines and manage multiple tasks.
- Knowledge of SEO, responsive design, and site optimization.
Job Type: Contract / Part-Time / Project-Based
Location: Remote
Compensation: Based on experience
● Take ownership of all social media (Facebook, Twitter, LinkedIn, Instagram, Youtube) channels of Wealthy.
● Grow audience and engagement by delivering quality content across all social media channels.
● Independently generate new content ideas, plan and execute monthly social calendars, working together with various internal departments.
● Own Community Management across channels, including responding to questions & engaging in conversation.
● Collaborating with other teams, like marketing, sales, and customer service to ensure brand consistency
● Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews
● Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures, etc)
● Establish KPIs for measuring content performance and report on a weekly and monthly basis.
● Own all social media KPIs across all channels and work towards improving them every day.
Requirements:
You should be a data-driven graduate with 1-3 years of experience who has hands-on experience in -
1) Minimum 2 years of managing different social media accounts.
2) Worked with social media management tools.
3) Strong analytical skills, Extremely KPI-focused, result-oriented mindset.
4) Ability to prioritize and multi-task in a fast-paced startup environment.
5) Strong understanding of social media best practices & trends.
6) Strong working knowledge of MS Excel.
7) Can work in a Team and Individually.
8) Excellent verbal and written communication skills (English and Hindi)
9) Knowledge of Personal finance will be a big plus
CASEY GALAXY INDIA PVT LTD- A Premier organization of Eastern india is Involed in various segments of consumer interest.
RESPONSIBILITY:-
Approching potential leads and close them within a stipulated time frame.
Create exclusive distributirs and business associates for the company towards business growth.
Look after the enyire business growth of the exclusive distributors and business associates.
Keep abreast with stock reports, inventory, product order, re- order etc...
Perform other sales , marketing and promotion related activities.
Finding and developing new markets and improving sales
Job Description
Experience: Fresher or (0-1 year)
Shift: 3pm to 12am and 6pm to 3am.
|
Job Title: Process Associate (CA) |
|
Function: Accounting |
|
Reports To: Accounting Manager |
|
|
|
Position Overview: The role will apply principles of accounting to analyze financial information and prepare financial reports utilizing GAAP. May function as an accounting liaison, participate in accounting projects and provide direction to less experienced accounting staff. |
|
Accountabilities |
|
• Prepares income and balance sheet statements, and various other accounting statements and financial reports |
|
• Analyses complex financial reports and records, making recommendations relative to reserves, assets, and expenditures |
|
• Reviews and verifies the accuracy of journal entries and accounting records |
|
• Reviews balance sheet reconciliations and proposes adjusting entries as necessary |
|
|
|
Responsibilities |
|
• Completes month-end close activities, including but not limited to journal entries, accruals, and accounting for payroll |
|
• Reconciles complex bank statements and records related entries |
|
• Prepares and maintains balance sheet reconciliations and supporting schedules |
|
• Assists in preparation of periodic, quarterly, and annual financial statements |
|
• Researches and respond to questions from Operations Managers |
|
• Participates in external audit as necessary by preparing required schedules and supplemental information, and responding to inquiries of external auditors |
|
• Assists in various special projects as needed |
|
• Other duties as assigned |
|
|
|
Interdependencies |
|
This person will work closely with counterparts in areas such as accounting, financial planning and analysis, tax, legal, operations, and other key analysts and managers throughout the company. |
|
|
|
Competencies |
|
· Extremely detail-oriented, analytical, quick learner and ability to work independently |
|
· Ability to handle multiple priorities in a time-sensitive and dynamic environment |
|
· Excellent communication skills to all levels of the organization |
|
· Proficiency with MS Office |
|
· High level of accuracy and attention to details |
|
|
|
Qualifications & Requirements |
|
· Bachelor’s degree in accounting+ Qualified CA (mandatory) 1. Good knowledge of GAAP, Accounting Standards, 2. Good communication skills - oral, written 3. Ability to work in a team. 4. Take ownership of the work 5. Work in stretched time, if required, sometimes 6. Abide by values - respect, care, share. 7. Urge to know. |
Skills
CA Accounting, GAAP
JavaAbout Us:
Avarna derived from Sanskrit means one with a fun loving nature but having no form, no color, or marks. We at Avarna Capital solve the most interesting questions in sports analytics. Diligence, productivity and transparency defines the work culture at Avarna. We are a team of
highly motivated and innovative people all working remotely so emphasis on communication, accessibility, and accountability are our key focus to build a strong culture at Avarna.
Resposibilities:
1. Integrate Kafka pipelines into the company's current infrastructure
2. Recommended appropriate solutions to enhance the current software stack
3. Utilizing the latest and most innovative technology in solving business problems
4. Take ownership of project delivery and the entire SDLC
Position Name: HR Generalist
Experience: 1-2 years
Employment: Full time
Working Days: Monday to Saturday (Work from Office)
Location: Dadar East
Qualification: MBA/MMS/ PGDM graduates (Specialization in HR)
Roles and Responsibilities:
- You would be responsible for proper functioning of the HR and Admin department and will have to report to the Head of the Company
- As an HR you would be responsible for end-to-end recruitment process, meeting pertaining to preparation or amendment of company policies, training programs, administrative needs etc.
- You are responsible to look into employee problems and solve them efficiently
Job Skills and Specifications
- As an HR person you would be required to know by heart the best practices related to your industry and also the company policies
- You need to be an organized person, as you’d be expected to organise files related to HR and other functions
Job education and Qualifications
- This being a senior level position, you’d need to have a management degree, in HR
- An experience in the similar filed would strengthen your candidature and make you more suitable for the job
Python- Sr. Data Engineer:
Core Skills – Data Engineering, Big Data, Pyspark, Spark SQL and Python
Candidate with prior Palantir Cloud Foundry OR Clinical Trial Data Model background is preferred
Major accountabilities:
- Responsible for Data Engineering, Foundry Data Pipeline Creation, Foundry Analysis & Reporting, Slate Application development, re-usable code development & management and Integrating Internal or External System with Foundry for data ingestion with high quality.
- Have good understanding on Foundry Platform landscape and it’s capabilities
- Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues.
- Defines company data assets (data models), Pyspark, spark SQL, jobs to populate data models.
- Designs data integrations and data quality framework.
- Design & Implement integration with Internal, External Systems, F1 AWS platform using Foundry Data Connector or Magritte Agent
- Collaboration with data scientists, data analyst and technology teams to document and leverage their understanding of the Foundry integration with different data sources - Actively participate in agile work practices
- Coordinating with Quality Engineer to ensure the all quality controls, naming convention & best practices have been followed
Desired Candidate Profile :
- Strong data engineering background
- Experience with Clinical Data Model is preferred
- Experience in
- SQL Server ,Postgres, Cassandra, Hadoop, and Spark for distributed data storage and parallel computing
- Java and Groovy for our back-end applications and data integration tools
- Python for data processing and analysis
- Cloud infrastructure based on AWS EC2 and S3
- 7+ years IT experience, 2+ years’ experience in Palantir Foundry Platform, 4+ years’ experience in Big Data platform
- 5+ years of Python and Pyspark development experience
- Strong troubleshooting and problem solving skills
- BTech or master's degree in computer science or a related technical field
- Experience designing, building, and maintaining big data pipelines systems
- Hands-on experience on Palantir Foundry Platform and Foundry custom Apps development
- Able to design and implement data integration between Palantir Foundry and external Apps based on Foundry data connector framework
- Hands-on in programming languages primarily Python, R, Java, Unix shell scripts
- Hand-on experience in AWS / Azure cloud platform and stack
- Strong in API based architecture and concept, able to do quick PoC using API integration and development
- Knowledge of machine learning and AI
- Skill and comfort working in a rapidly changing environment with dynamic objectives and iteration with users.
Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision
Go Programming (Golang)
MongoDB- 1-3 years of production-grade experience in Go Language Developer
- Strong knowledge of Go programming language, paradigms, constructs, and idioms
- Knowledge of common Goroutine and channel patterns
- Experience with the full site of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go's templating language
- Go's code generation tools, such as Stringer.
- Popular Go web frameworks, such as Revel
- Router packages, such as Gorilla Mux
- You must have the ability to write clean and effective code comments
- You must be familiar with the following Databases
- MySQL,MongoDB,Redis
- You must be familiar with RESTful APIs
- Understanding of Docker,Kubernetes is a bonus
- You must be familiar with code versioning tools such as Git
- Understanding of Front-end Technologies such as React.js & Next.js is a bonus
Educational:
- B. Tech / B. E in Computer Science or related field or MCA
NodeJS (Node.js)
PostgreSQL**
We are looking for a Node JS developer interested in building high performance backend using PostgreSQL. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
Integration of user-facing elements developed by front-end developers with server side logic
Writing reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, and performant applications
Implementation of security and data protection
Integration of data storage solutions - Postgresql
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon