
- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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Technical Skills Required:
- A graduate in computers or Engineering from a reputed university.
- Hands-on experience in Microsoft C#.Net technology.
- Hands-on experience in C#, WPF, MVVM architecture
- Knowledge of TCP/IP socket programming is a plus
- Strong in OOPs concept & SQL Server.
- Windows desktop application, Dot Net, C#, Entity Framework, WPF, XAML, Unity3D.
- Building structural and architectural domain knowledge, Automobile domain knowledge
- Microsoft certification on Azure (blob storage)
- Fair understanding of HTML, CSS, Web Application, Windows Store App, Design Patterns

Responsibilities:
● Support the entire application lifecycle (concept, design, test, release and support)
● Produce fully functional mobile applications writing clean code
● Gather specific requirements and suggest solutions
● Write unit and UI tests to identify malfunctions
● Troubleshoot and debug to optimize performance
● Design interfaces to improve user experience
● Liaise with the Product development team to plan new features
● Ensure new and legacy applications meet quality standards
● Research and suggest new mobile products, applications and protocols
● Stay up-to-date with new technology trends
Requirements and skills:
● Proven work experience as a Mobile developer
● Demonstrable portfolio of released applications on the App Store or the Android market
● In-depth knowledge of at least one programming language like Flutter Java
● Experience with third-party libraries and APIs
● Familiarity with OOP design principles
● Excellent analytical skills with a good problem-solving attitude
● Ability to perform in a team environment
● BSc degree in Computer Science or relevant field
-Manage all accounting transactions
-Prepare budget forecasts
-Publish financial statements in time
-Handle monthly, quarterly and annual closings
-Reconcile accounts payable and receivable
-Compute taxes and prepare tax returns
-Manage balance sheets and profit/loss statements
Your Impact:
• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases
Your Skills & Experience:
• 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years
• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials
• Mentors developers in improving their platform knowledge and development skills
• Communicate technical design to the developers and help/guide them in the implementation
• Participates in Agile sprints
Set Yourself Apart With:
• eCommerce platform certification
JOB SYNOPSIS
We are looking for an SEO - Executive / Sr. Executive to manage all search engine optimization and marketing activities.
You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase leads, traffic & rankings.
JOB RESPONSIBILITIES
- Performing ongoing keyword research including discovery and expansion of keyword opportunities
- Researching and implementing content recommendations for organic SEO success
- Track, report and analyze website analytics
- Perform ongoing keyword discovery, expansion, and optimization
- Research and implement the latest search engine optimization recommendations and best practices
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
- Identify and fix technical SEO issues rapidly, including architecture, crawlability and indexability, broken links, etc.
- Will be responsible for achieving targets in terms of leads, ranking, and traffic on-page and off-page activities.
JOB REQUIREMENTS
- 2-5 years of experience as an SEO Strategist or similar role
- Proven SEO experience
- In-depth experience with website analytics tools (e.g, Google Analytics, Google Webmaster, Ahref, SE Ranking, etc)
- Knowledge of ranking factors and search engine algorithms
- Up-to-date with the latest trends and best practices in SEO
- Develop and implement an SEO strategy that reflects the business needs and drives strong traffic increase
- Ability to analyze and show the competitive keyword ranking on major search engines like Google, Yahoo, and Bing.
- Strong organizational, time management, and analytical skills
- Team player
- Experience with Social media is a plus
- Excellent Written Skills
Job Location : Noida and Gurugram
JOB Role : Senior Platform Consultant
Essential Skills :
- Expertise in SFMC Email Marketing Tool
- Good Experience in SQL
- Experience in Data model design
- Expertise in Campaign Orchestration
- Life cycle programs and personalization
- Expertise in Marketing data optimization and List cleansing
- Experience in Data optimization and Hygiene
- Experience in Personalization in campaigns
- Good Business understanding of Digital Marketing
- Excellent communication skills
- Preferably with SFMC Certification (Marketing Cloud Specialist or Email Specialist)
Role Description :
- The person will be required to work on SFMC platform for creating and executing marketing campaigns.
- Ability to work independently and work directly with Marketing teams
- Drive the strategy for the email program to deliver strong engagement and results, through audience segmentation, deliverability, best practices, and data analysis.
- Analyse the effectiveness of Digital Marketing deliverables, measures against objectives and reports results.
- Flawless delivery of daily campaigns, troubleshoot issues that arise and implement solutions to mitigate future problems
Digital Marketing Executive Job Description-
We are looking for an experienced and result-driven Digital Marketing Executive to join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing, and managing the overall company's digital marketing strategy.
Digital marketing strategies are extremely important for our company's success, so your role will play a crucial role in achieving our business goals and objectives.
Roles & Responsibilities:
- Build, plan and implement the overall digital marketing strategy
- Manage the strategy
- Manage all digital marketing channels
- Measure ROI and KPIs
- Prepare and manage a digital marketing budget
- Oversee all the company's social media accounts
- Manage and improve online content, considering SEO and Google Analytics
- Build an inbound marketing plan
Requirements:
- 1+ years of experience as a Digital Marketing Executive
- 1+ years of experience in developing and implementing digital marketing strategies
- Good knowledge of all different digital marketing channels
- Good knowledge and experience with online marketing tools and best practices
- 1+ years of hands-on experience with SEO/SEM, Google Analytics and CRM software
- Familiarity with web design
- Sense of ownership and pride in your performance and its impact on a company’s success
- Critical thinker and problem-solving skills
- Good time-management skills
- Great interpersonal and communication skills
DigiXHub is one of the Best Block chain Application Development Company in Bangalore that provides solutions such as Block chain Development(Public, private, Consortium Block chain), Crypto currency Exchanges, ICO & ICO Marketing Services, Crypto currency Wallet Development, Smart contract Development etc.
Description
- Executing Bhavcopy, trades and inform clients. Working on Stock exchange symbols (like NSE, MCX, comex etc.)
- Update clients with latest market information and financial products on trading.
- Collecting relevant information and data on market sentiment via research, valuation and data analysis.
- Monitoring Stock market performance.
- Providing key parties with daily trading information.
Experience: 6 Month to 4 Years
Location: Mumbai (WFO only) Initial few months’ work from home
Notice Period: 0 to 30 days (Immediate joiners are preferred)
(*For Experience candidates Hike will be there as per your performance basis.)*
Criteria
- Any stock market relevant experience.
- Stock Market knowledge is mandatory.
- Added advantage: if worked as Sub broker, or in any sub- broking firm.


