
- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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Job description
Capthical Hub Private Limited is currently seeking experienced Australian accounting and taxation specialists
to join its amazing team in SURAT The ideal candidate will possess a strong background in accounting,
excellent communication skills, and the ability to work independently.
Job Description
• The team member will be responsible for preparing individual, company and trust tax returns, ensuring
accurate and timely completion of all accounting tasks, and working closely with other members of
the accounting team to ensure high-quality services are delivered to clients.
• Must be proficient with any software viz. QBO / XERO / MYOB
• Calculation of posting of month-end/year-end adjustments such as Accrued Interest, Provision of
expenses, Accrued Income, Pre-paid expenses, Deferred Income, etc.
• Must have knowledge of FTC
Qualifications
• Qualification:-Qualified/dropout CA/CMA, MBA (Finance),M.Com.B.com,
• Knowledge and skills:- Accounting, Bookkeeping, and Taxation work through software like MYOB,
QuickBooks, Xero, and CCH
• Minimum 1-3 years experience in AUSTRALIAN ACCOUNTING & TAXATION
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Proficient in accounting software, MS Office and Excel
What’s in it for you?
• Competitive salary
• Bonus
• Amazing work culture
• International exposure
Location: Work from office (SURAT)
Hi all,
We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities and developing proposals in response to RFPs, RFQs, and other bid requests. The Business Development Executive will work collaboratively with cross-functional teams to develop and execute sales and marketing strategies that align with our business goals and values.
Exp : 1+ yrs
Location : Mohali
Shift : Night Shift
Responsibilities:
- Identify and pursue new business opportunities through market research, prospecting, and lead generation
- Must be familiar with mobile and web based applications.
- Proven work experience with upwork bidding portal.
- Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests
- Collaborate with cross-functional teams to develop and execute sales and marketing strategies
- Conduct market research and competitive analysis to identify market trends and opportunities
- Monitor sales performance and adjust strategies as needed to meet revenue targets
Qualifications:
- Bachelor's degree
- Minimum 1+ year of experience in business development, sales, or bid management
- Proven track record of developing and submitting successful proposals in response to RFPs, RFQs, and other bid requests
- Strong understanding of the sales process and experience with Upwork
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work collaboratively in a cross-functional team environment
Interested candidates can share their updated cv at manpreet.kaur(at)chicmic.co.in
Thanks
Technical Experience :
- Net development work experience.
- Proficiency in NET Development with Asp.net and MVC.
- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns.
- Experience in database MS SQL Server.
- Experience with version control systems GitHub and Bitbucket.
Professional Attributes :
1. Should have good communication Skills.
2. Should be a good team player.
3. Should be able to work independently and under pressure.
4. Should have good logical and analytical thinking.
About Us:
Docsumo is Document AI software that helps enterprises make automated decisions from customer documents. We help enterprises convert unstructured documents such as invoices, bank statements, tax returns into actionable data. We are backed by Sequoia, Barclays, Techstars & Better Capital, Fifthwall & others.
Job Summary :
As a UI / UX designer, you will be working closely with the founders and the engineering time to deliver top quality user experience. This is a great opportunity to come in on the ground floor and play a strategic role in shaping our user experience.
Responsibilities:
- Gather and evaluate user requirements in collaboration with product managers and engineers. Conduct layout adjustments based on user feedback
- Illustrate design ideas using storyboards, process flows and sitemaps.
- Design graphic user interface elements, like menus, tabs, widgets and build page navigation buttons and search fields.
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
Requirements:
- At Least 2 years of work experience in designing great web and mobile applications.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, Figma and Adobe Photoshop.
- Candidates with a good online portfolio will be given priority.
- You possess a Degree in Design or related field from a top tier institute.
- You possess excellent communication and interpersonal skills and can articulate your ideas to different stakeholders.
- Ability to understand the business problem, identify the key challenges, formalize the problem, and prototype solutions.
- Consistent track record of documenting, synthesizing, and communicating results.
- Must be self-motivated, flexible, collaborative, with an eagerness to learn.
- Identifying and developing new and prospective key clients across Delhi /NCR by visiting markets and meet the required target
- Meeting key customer personnel and branch personnel who have worked with customers; identifying and evaluating additional needs and analyzing opportunities.
- Initiating sales process by building relationships; qualifying potential; scheduling appointments.
- Developing sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services and ensuring support.
- Exploring and Analyzing the market, generating sales leads.
- Identify potential customers
- Transforming the sales leads into revenue-generating business
- Targeting new Customer, Promoting the services of all entities and Collection of Payments. .
What you need to have:
- Must be well versed with Delhi /NCR and have a good hold over merchant acquisition and other client management
- Minimum 3 to 5 experience in Business Development
- Have an excellent knowledge of Sales & Business processes
- Demonstrated Leadership, Interpersonal, Communication and Presentation skills required
- Be able to work independently yet a good team player and a quick learner
- Proven experience in selling to businesses, specifically to SMEs, corporates and governments
- Experience across the sales cycle, from new lead generation to closing of the sale
- Experience in selling product that requires push-sales with quick turnaround time
- Maintaining the database of prospects of the company.
- Experience from Payment Industry/ Startups/ Logistics/ Courier/ E-commerce is Mandatory
Experience: 3 to 5 years
Annual CTC: Rupees 7,50,000 to 10,00,000
- Performing periodic technical audits ofthe website, keyword research and to make short and long term SEO strategy
- Implementing a backlinking strategy to grow domain authority
- Performing keyword ranking and gap analyses, identifying seasonal trends.
- Driving recommendations and implementation of metadata and descriptions.
What you need to have:
- Must have hands experience to drive organic traffic and SQL/MQL leads.
- Knowledge of ranking factors, search engine optimization practices and search engine algorithms and releases is a must.
- Must have hands-on experience on On-page, Off page and Technical SEO activities.
- Must have pretty much acquainted with all the tenets of SEO to amplify the organic growth.
- Have proven track record to ignite the organic growth from 0 toX.
- Experience with other aspects of marketing, such as customer growth and promotion, is a plus.
- B.Tech Computer Science + MBA Digital Marketing/ Marketing with relevant SEO experience.
- Candidate must have Google Webmaster Certification
- Thorough understanding of technical SEO aspects like robots.txt, XML sitemaps, broken links, schema.org, crawl budget, Pogosticking, Search Intent, Canonicalization, Graph Protocols, Custom 301 redirects, broken links, etc.
- Experience working with back-end SEO elements such as htaccess, robots.txt, metadata, and site speed optimization to optimize website performance
- Solid grasp of HTML/CSS, and a working understanding of JavaScript and how it affects SEO
- Working Knowledge of webmaster tools and other tools like webmaster tools and google analytics, google search console, google tag manager, keyword planner, SEMrush, MOZ, Yoast SEO, Web trends, screaming frog etc.
- AHREF, Moz, Google trends, SEO Quake and other pertinent tools which are predominantly inclined to SEO
- Prefer Immediate joiners only.
About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.
Job Overview:
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in Flutter frameworks, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain Mobile Applications written in Flutter.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the Mobile applications.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.
Requirements:
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of Dart & Flutter.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills
- Understand users, their environment, and how they are interacting with the product
- Iterate and propose solutions that can fulfill the users need without compromising the business goals
- Ask the right questions: what, why, when & how, and show curiosity to learn through these
- Have a sense of aesthetics, obsess over details and work towards pixel-perfect designs
- Make rational design decisions and show a sense of reasoning during discussions
- Take ownership of the module at hand, track metrics of the project, and make decisions based on numbers and user research
- Understand timeline and delivery challenges and be flexible to help and execute the plan
- Present your design solutions to stakeholders and clearly communicate the designs
- Collaborate with a multi-disciplinary team that includes other designers, product managers, engineers, and business partners who share your passion for delivering unique and innovative solutions
- Connect with tech and QA team during the whole development process to make sure that product release is the same as designed
Ideal Candidate:
- Exposure or contribution to the web or mobile applications
- Proficiency with wireframing and prototyping tools for low & high fidelity mockups and designing user flows
- Excellent written & communication skills
- Experience using user research methods & tools
- Demonstrated ability to present and defend design decisions
- Knowledge of tools like Figma, Sketch, Zeplin, Adobe XD, Illustrator, Photoshop, or other similar tools.
Additional Information:
- Join an early team of founders - be a part of the founding team.
- Get first-hand startup experience and grab the opportunity to grow with us as we grow.
- Full remote work.
- Attractive base salary.
- Job Title:- Microsoft Tech Developer
- Job Location:- CG Road, Ahmedabad(Mobile and flexible), WFH is available, sometime you have to come attend business meetings
- Desired Skills:- ASP.Net, C#, Database Design, MySQL, MSSQL, Bootstrap, SQL Server
Job Description
Responsibilities:-
- To understand the specifications and programmed it.
- To articulate unit test case and unit test the programmer
- Producing clean, efficient code based on specifications.
- Verify and deploy programs and systems.
- Gather and evaluate user feedback.
- Recommend and execute improvements.
Job Requirement:-
- Experience in Microsoft ASP, C#, SQL server, and github.
- Experience with software design and development in a test-driven environment.
- Experience with databases.
- Ability to learn new languages and technologies.
- Good communication skills.
Who can Apply:-
Education:- No bar
Experience:- Good to have:-BFSI domain and professional certification









