
- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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Job Title: Content Creator Trainee (Video Editing & Writing)
Duration: 3 months
Location: Pune
Stipend: Unpaid
Employment Type: Internship
Job Overview
We are looking for a motivated and creative Content Creator Intern to join our team for a 3 month internship. The ideal candidate has a passion for storytelling through video and writing, a keen eye for detail, and the drive to create impactful content that resonates with audiences. This role offers hands-on experience and mentorship in creating engaging content across digital platforms.
Key Responsibilities:
- Assist in planning, shooting, and editing video content for social media, websites, and marketing campaigns.
- Edit raw footage into high-quality videos using tools like Adobe Premiere Pro, Illustrator, Final Cut Pro, or similar software.
- Add graphics, subtitles, music, and special effects to videos.
- Help repurpose long-form video content into short, engaging clips for platforms like Instagram Reels and YouTube Shorts.
2. Content Writing
- Write engaging scripts for videos, blogs, and promotional materials.
- Develop creative captions and copy for social media posts.
- Support the marketing team with blog writing and SEO-friendly content.
3. Collaboration & Research
- Collaborate with the marketing and design teams to brainstorm new content ideas.
- Research content trends, audience preferences, and best practices for video and writing.
- Stay updated on emerging tools and techniques in content creation.
What You'll Gain
- Hands-on experience in video editing and content creation for digital platforms.
- Exposure to the end-to-end content production process.
- Mentorship from experienced professionals in the field.
- Opportunity to showcase your creativity and contribute to impactful projects.
- A certificate of internship completion and potential recommendation.
Eligibility
- Pursuing or graduated with a Mass Communication or similar degree.
Requirements
- Basic to intermediate skills in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, Canva).
- Strong writing and storytelling skills with attention to detail.
- Familiarity with social media platforms and content trends.
- Ability to meet deadlines and manage multiple tasks.
- A positive attitude, eagerness to learn, and a proactive mindset.
Preferred Skills (Not Mandatory)
- Experience with graphic design tools (e.g., Adobe Photoshop, Canva).
- Knowledge of SEO and content optimization.
- Photography or basic motion graphics experience.
Job description:
1. Coordination & Ownership
Act as the primary bridge between field engineers and internal leadership teams.
Ensure all field activities, customer requests, and escalations are tracked, aligned, and closed.
Anticipate gaps in execution before they turn into customer issues.
2. Customer Understanding & Expectation Management
Develop a deep understanding of what the customer actually wants, not just what they say.
Read between the lines during discussions to identify unstated risks, expectations, or dissatisfaction.
Ensure customer requirements are clearly translated into actionable internal tasks.
3. Data Analysis & Forecasting
Analyze service, usage, performance, and operational data to identify trends and patterns.
Build post-forecasting and predictive insights to highlight potential risks, delays, or escalations in advance.
Present data-backed insights to leadership for proactive decision-making.
4. Documentation & Process Discipline
Maintain high-quality documentation for customer interactions, commitments, escalations, and resolutions.
Ensure all learnings, decisions, and outcomes are recorded systematically and are easily auditable.
Create and maintain trackers, reports, and dashboards as required.
5. Communication & Stakeholder Management
Communicate clearly and confidently with customers, engineers, and senior stakeholders.
Listen actively, ask the right questions, and summarize conversations with clarity and accuracy.
Escalate issues with context, not noise—bring solutions, not just problems.
6. Multitasking & Prioritization
Handle multiple customers, internal teams, and timelines without losing control.
Prioritize tasks based on customer impact, urgency, and business risk.
Required Skills & Competencies
•Strong data analysis and interpretation skills (Excel, CRM, dashboards, reports).
•Proven ability in forecasting, prediction, and trend analysis.
•High attention to detail with a strong bias for documentation and process discipline.
•Excellent communication and listening skills—both written and verbal.
•Ability to think analytically and connect dots across conversations, data, and outcomes.
•Strong coordination and stakeholder management capabilities.
•Comfortable working in fast-moving, cross-functional environments
About Infinity Learn
Infinity Learn, backed by the prestigious Sri Chaitanya Education Group, is a dynamic hub of digital talent dedicated to redefining education for the future. Our passionate team focuses on delivering a fun, result-oriented, and innovative learning experience. By combining cutting-edge technology with flexible course structures, we empower learners from Grades 6 to 12+ to engage in education both online and offline. Our mission is to continuously improve and innovate to meet the evolving needs of our learning community.
About the Role
As an Academic Counsellor, you will be the face of Infinity Learn, guiding students and parents in leveraging our products for optimal learning outcomes. This role involves being an individual contributor in a high-performance, employee-oriented environment, driving Infinity Learn's vision of unique and impactful education.
Key Responsibilities
Sales Achievement:
- Drive sales growth through consultative outbound and follow-up calls with prospective students and parents.
- Build and maintain a robust sales pipeline, managing the sales process to closure.
- Consistently achieve and exceed monthly and quarterly revenue targets.
Client Engagement:
- Address objections, negotiate pricing, and generate sales revenue.
- Build long-term relationships with students and parents by providing excellent after-sales support.
- Conduct need analysis to recommend the most suitable programs.
Product Knowledge:
- Develop a comprehensive understanding of the company's offerings and effectively communicate their benefits to clients.
- Stay updated on industry trends, competitors, and new product launches.
Reporting & Collaboration:
- Maintain accurate records in the CRM and update progress regularly.
- Work closely with the marketing and operations teams to ensure smooth student onboarding.
- Provide regular feedback to management to improve sales strategies.
Desired Skills
- Strong sales acumen with a results-oriented mindset.
- Excellent communication and negotiation skills to build trust and rapport with clients.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in CRM software and other sales tools.
- Comfortable with a 6-day work week.
- Strong presentation skills to deliver impactful demos.
- Ability to adapt to changing market conditions and client needs.
Qualifications
- Minimum 1 years of sales experience with a proven track record of achieving or exceeding sales targets and earning incentives.
- At least 1 year of experience in the K-12 EdTech industry.
- Familiarity with test prep products/services for the K-12 education sector is highly preferred.
- Bachelor's degree is required.
Working Conditions
- 6-day work week, with Monday as a fixed day off.
- Candidates must bring their own device.
- Flexible working hours with the possibility of hybrid/remote work in specific cases.
- Attractive incentive structure with performance-based rewards.
- Opportunities for career growth and professional development.
Position Overview
We are seeking a highly skilled Senior Java Developer to join our software development team. The ideal candidate will have strong hands-on experience in building scalable microservices using Java Spring Boot, deploying applications in Kubernetes, and integrating complex systems. The role involves close collaboration with customers to understand requirements, mentoring junior developers, and contributing to the overall architectural design of the system.
Key Responsibilities
• Develop and maintain scalable, high-performance microservices using Java Spring Boot.
Design and implement containerized applications and manage deployments on Kubernetes clusters.
Collaborate with clients and cross-functional teams to gather and refine requirements into effective technical solutions.
Perform peer code reviews, ensuring code quality, consistency, and adherence to best practices.
• Develop non-blocking and reactive Java code using reactive extensions to build efficient, resilient systems.
Integrate multiple software systems and APIs to enable seamless data flow across platforms.
Mentor and guide junior developers, promoting knowledge sharing, code quality, and development best practices.
Basic Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
5+ years of hands-on experience in software development using Java Spring Boot.
Proven experience developing and deploying microservices in production environments.
Working knowledge of containerization and orchestration using Docker and Kubernetes.
Strong understanding of software integration patterns and RESTful API development.
Excellent communication and collaboration skills, with the ability to work closely with
customers and technical teams.
Experience with CI/CD pipelines
Knowledge of cloud platforms (AWS) and related services.
Strong knowledge of BPMN with proficiency in one or more of Flowable, jBPM, Activiti, or Camunda.
Preferred Qualifications
Experience in integrating with Salesforce or similar enterprise CRM systems.
Familiarity with frontend technologies, particularly modern JavaScript frameworks such as React or AngularJS.
Experience with CI/CD pipelines and tools like Jenkins, GitHub Actions, or GitLab CI.
Strong analytical skills with a proactive approach to problem-solving.
Selenium Automation Testing Expert
[Location Chennai, Min 4 years Experience, Hands-On, Great Pay]
Are you a Selenium Automation Testing Expert? Are you able to automate testing for complex flows to create a perfect bug free product that will be used by Millions?
Have you worked on eCommerce and Digital websites that get millions of traffic? Are you strong with building Automation Frameworks like Page Object Model, Hybrid model etc?
Are you good at being hands-on Automation Tester and individual contributor?
Then India’s largest cashback site, can we a great home for you. We offer very good salary, great working environment, challenging work, lots of learning opportunities and ESOPs.
Work with us & EarnKaro that are two large scale Apps / Websites.
Location: Chennai
About
We are India's No 1 Cashback platform and a leading marketing partner to most of India's biggest eCommerce companies, including Amazon, Flipkart, Myntra etc. We have recently closed a $10mm series B round. Our fun culture, superb team sprit, work-hard play hard mentality, make us one of the best start-ups for work at.
Ideal Candidates for this Role should have:
- Minimum 4 years’ experience in automation testing using Selenium WebDriver with Java.
- Be able to work as an individual contributor and be an Expert at writing automate scripts and be 100% hands on
- Should have automated 1000s of Test cases at various complexity levels and work flows
- Design, implementation and delivery of scalable, maintainable, configurable and robust test automation frameworks.
- Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
- Should have strong knowledge of continue integration tools like Hudson and Jenkins.
- Strong understanding of testing and automation best practices.
- Proven experience in functional, regression and cross-browser testing.
- Should have knowledge on how to setup and run the tests for multiple browsers (IE, Firefox, Chrome, Opera and Safari).
- Knowledge of mobile browser automation.
- Willingness to learn new technologies, approaches and test tools
What’s In Store For You To Fall In Love With Us:
- Start-up Environment- Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness.
- Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory.
- An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
- We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
- Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.
About Job
HelloAR is actively seeking React JS developers with strong proficiency in Three.js to join our growing technical team.
Qualifications:
- Proficiency in modern JavaScript, including ES6 and promises.
- Previous experience with React.js in either a commercial setting or personal projects.
- Understanding of common browser APIs and recent HTTP protocol extensions relevant to frontend development.
- Familiarity with state management libraries such as Redux.
- Experience working with 3D libraries like Three.js.
- A problem solver who enjoys challenges and puzzles.
Responsibilities:
- Develop and maintain HelloAR's React applications.
- Create UI components based on provided designs.
- Produce reusable code and libraries for future use.
- Collaborate with team members and stakeholders.
- Contribute to team development and initiatives.
About HelloAR:
HelloAR is a Remote Presentation platform for physical products. Our platform empowers users to create immersive product catalogs, 3D product configurators, sales tools, e-commerce experiences, collaboration tools, and more. We offer well-designed APIs, a 3D design marketplace, a drag-and-drop admin tool, SDKs for various web and mobile platforms, SDKs for VR platforms, and out-of-the-box solutions that enable users to deliver exceptional product presentations to their customers.
Expectations for Our Engineers:
- Tackle challenging problems.
- Take pride in producing high-quality code.
- Display interest in Augmented Reality.
- Build simple yet powerful web applications.
- Embrace the unique challenges of working in a startup environment.
- Possess knowledge (or a willingness to learn) about 3D and computer graphics.
- Be open to experimentation, learning, and becoming experts in new languages and platforms.
- We are seeking developers who not only excel in programming but also have the ability to question specifications and propose better solutions for users.
This candidate will be responsible for the development, implementation, maintenance, and improvement of quality assurance processes. Throughout the implementation and maintenance process, this candidate should use data analysis to better understand quality reporting measures and improve processes.
Bachelor's degree in Software Engineering, Computer Science, Information Technology, or a related field
- Previous work experience as a QA Engineer, QA Tester, or relevant position in the IT department
- Knowledge of programming languages like JavaScript or JAVA
- knowledge of scripting and other related procedures like DOM structure
- Expertise in automation testing tools like Selenium or Protractor
- Understanding of testing protocols
- Know-how of different types of testing methods like white box and black box testing
- Familiarity with the software development process
- Good analytical and troubleshooting skills
- Attention to detail
- Ability to work collaboratively
- Good time management and organizational skills
Why work for Flowace?
- Opportunity to grow the product 100x as the product is of world-class standards
- Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
- Very healthy work environment and work-life balance
- Extremely collaborative and helpful team members to work with
- Employee engagement programs such as Fun Fridays, Wellness, and Community Building
- 5 days of hungry hustling and 2 days of absolute rejuvenation every week
- Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace
CTC Up to - 7 LPA
Thanks & regards,
Nandini Jain
Senior HR Executive - Flowace
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.











