Cutshort logo
Kapture CX logo
Business Analyst
Business Analyst
Kapture CX's logo

Business Analyst

Deepika Dhanraj's profile picture
Posted by Deepika Dhanraj
3 - 5 yrs
₹4L - ₹8L / yr
Bengaluru (Bangalore)
Skills
Business Analysis
Communication Skills
Business requirements
SaaS
BRD


- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.

- High attention to details and have proven ability to manage multiple, competing priorities simultaneously

- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.

- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders. 

- Open to discuss the requirement with the client over a call/ in person meeting.

- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.

- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.

- Daily standup with various teams to track the progress.

- To oversee the development and improvement of customer service products or platforms within an organization

- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.

- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Kapture CX

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

WE ARE KAPTURE!


An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.


KAPTURE PEOPLE ARE YOUR PEOPLE

Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.


  • CEO- Sheshgiri Kamath
  • CTO- Vikas Garg
  • VP - SALES: Rajeev Prasad
  • VP - Operations:Akash Kakkar
  • AVP - Product: Soujanya Prabhu


WHAT WE DO

At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.


Know more about us: https://www.kapture.cx/about-us

Read more

Company video

Kapture CX's video section
Kapture CX's video section

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Reach India
Reach India
Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
Mumbai
2 - 7 yrs
₹2L - ₹15L / yr
Client Management
Sales and operations planning
Business Development
Business requirements
Business Analysis
+1 more

job Title: Ad Sales Executive/ Manager

Location: Mumbai, Pune, Nagpur

Experience: 2-8 years in advertising field

Salary: As per industry standards + Benefits


Responsibilities:

  • Identifies and prospects potential clients across the market segments
  • Builds and maintains strong relationships with key decision-makers and stakeholders to understand their marketing needs and objectives
  • Develops customized proposals and presentations that showcase Reach India's capabilities and solutions tailored to each client's requirements
  • Collaborates with internal teams, including creative, strategy and account management, to ensure seamless execution of client campaigns
  • Staying abreast on industry trends, competitor activities, and market insights to identify opportunities for innovation and differentiation.
  • Understands media verticals (Radio, TV, Digital, OOH etc.) and pitches the proposal by understanding the client’s requirements and budget


Read more
Neewee
Hemanshi Bharmani
Posted by Hemanshi Bharmani
Bengaluru (Bangalore)
6 - 9 yrs
₹15L - ₹18L / yr
IT project management
Software project management
Project Management
skill iconJava
User Interface (UI) Design
+5 more

Role: Project Manager

Experience: 6+years

Education Qualification: Graduate/Postgraduate


Responsibilities:


• Manage technical aspects of projects, including planning, execution, and delivery

• Translate product strategy into detailed requirements for prototype construction and final product development

• Create Functional and Technical specification documents, translate application storyboards and use cases into functional applications

• Track project progress, identify and mitigate risks, and ensure project deliverables are completed on time and within budget

• Delivering new Bodhee features using AGILE delivery programs

• Ensure project quality and adherence to industry standards and best practices

• To act as a single point of contact from the team to Bodhee Stakeholders

• Identify and implement process improvements to increase efficiency and reduce costs

• Promote teamwork, motivate, mentor and develop subordinates

• Manage and take ownership of product including defining scope and developing requirements for product launch


Requirements


• Overall 6+ years’ experience with 3+ years of experience as Project Manager for any development projects and hands-on technical experience

• Proven experience as a technical project manager, with a track record of delivering projects on time and within budget

• Experience with agile software development methodologies.

• Strong experience with Java and UI design and development

• Strong experience leading development teams utilizing Java and UI technologies.

• Working experience with Data Analytics products is a plus

• Strong understanding of RDBMS and working experience with SQL

• Experience with developing Micro-services Based applications

• Excellent problem solving and analytical skills

• Excellent communication skills

Read more
Coingape
at Coingape
1 recruiter
Abhinav Agarwal
Posted by Abhinav Agarwal
Gurugram, Noida
2 - 5 yrs
₹3L - ₹8L / yr
Business Development
Sales

Our growing Web 3 media company is looking for an experienced and ambitious Business Development Executive responsible for building new opportunities with existing/new clients.


Requirements:

  • A minimum of 3-4 years of work experience in the crypto, Web 3, and blockchain industry with an understanding of the digital ads space, along with branded content sales.


  • The ability to up-sell to existing clients and discover new potential brands to collaborate with. Actively pitching to clients or advertisers and presenting them with creative brand solutions. Monitor, analyze sales, and market trends, and develop an effective strategic sales plan.


  • Will be responsible for driving revenue, growth & customer satisfaction. Provide leadership to the brand partnerships department's day-to-day operations while focusing on the company’s strategic goals.


  • The ability and agility to switch between tasks and priorities without losing focus or speed. Work with internal teams across content, ad-ops, and data to create compelling solutions for clients including rollout plans, budgets, logistics, etc.


Good to have:

  • The ability to work in a structured manner as the team scales equally depending on processes and people.


  • Attention to detail — in everything. Champions ad space, properties, and campaigns internally to help drive revenue further.


  • Needs to have strong contacts and relationships in the industry across clients and agencies like ad networks, direct media buyers, crypto exchanges, wallets, Coins, etc.


Benefits at CoinGape:

  • Working in a cutting-edge field of Crypto & Blockchain.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve.
  • The possibilities are limitless and depend on you. You get to work in a very dynamic environment.


Read more
Lister Technologies
at Lister Technologies
8 recruiters
Ramya Selvan
Posted by Ramya Selvan
Chennai, Mysore, Coimbatore, Kochi (Cochin)
4 - 6 yrs
₹5L - ₹15L / yr
Salesforce
Software Testing (QA)
Test Automation (QA)
Functional testing
Manual testing
+1 more
Qualifications : BE / B.Tech / MCA
 
Essential Skills :
  • Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
  • Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
  • Ability to multi-task/handle several projects effectively and deliver within timeline
  • Peer Reviews the test cases, understands the Test Plan and write Automation test cases
  • Able to write Scripts in languages like Java, Ruby, Python, etc.,
  • Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
  • Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
  • Define onboarding documents for technology and domain for the teams
  • Train/Mentor and evaluate juniors on testing specializations
  • Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
  • Perform cross Browser / device compatibility testing using automation
  • Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
  • Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
Role Description :
  • Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
  • Has a cordial work relationship with peers and manager
  • Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
  • Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
  • Open to working across projects and technologies, Good analytical and logical skills
  • Understands requirements quickly and accurately
  • Proactively thinks through the solution and seeks clarification before coding
  • Explores the root causes of problems before taking action
  • Quickly learns the latest developments in technology and is able to apply it to the projects
  • Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
  • As a QA person - Show extreme attention to details and nuances
Read more
Global Financial Edtech Platform
Global Financial Edtech Platform
Agency job
via Unnati by Ramya Senthilnathan
Remote only
4 - 7 yrs
₹10L - ₹13L / yr
skill iconLaravel
skill iconPHP
skill iconVue.js
Fullstack Developer
SQL
+4 more
Be part of a stock market playground where explorers can learn, share and earn through virtual learning games! Read on to know more.
 
Our client a social investment platform, where they are providing more than 85000 users with quality research material based on stocks from 9 major Stock-Exchanges in the world. They create a personal trading account with virtual currency apart from giving access to real market data and major tools to understand and analyse the investment patterns and ideas of the best investors.
 
Even though the account is not charged, the users can reap the benefits of various online competitions and scholarships to get an edge in their career. Through this platform, users can earn as well as get jobs on basis of their Global Trading Course. Founded by an Investment veteran with phenomenal entrepreneurial and tech knowledge, the 7-year-old team based out of Bengaluru and Singapore are creating upgraded learners and investors of the future.
 
As a Full Stack Engineer, you will confidently communicate and collaborate with your fellow developers in a remote team environment. You Should be framework-agnostic and able to articulate the trade-offs between competing technologies based on the requirements of the problem you are trying to solve.
 
What you will do:
  • Working to refactor clients existing Laravel & VueJS apps
  • Building and improving APIs for mobile, browser, blockchain, and game-engine clients
  • Writing maintainable code that is secure and performant
  • Proactive problem solver who is keen to contribute to the team’s success and optimize existing software and processes.

 

Candidate Profile:

What you need to have:

  • 4+ years of full-stack development experience
  • Expert level in Laravel (PHP7+)
  • Experience with VueJS, CSS, and front-end development
  • Proficiency with SQL
  • Experience using the Git Version Control System (VCS)
  • Experience with testing
  • Familiar with the latest Laravel features    
  • Proficient in English, written and spoken    
  • Team player that thrives in a collaborative environment    
      Exceptional Candidates    
  • Experience in DevOps, Amazon AWS, Docker, and/or Linux  
  • Experience in blockchain and/or Ethereum smart contracts   
  • Experience in Rust is a plus but not Mandatory
  • Experience in GraphQLLaravel (PHP7+)    
Read more
TransPacks Technologies IIT Kanpur
Hyderabad
0 - 4 yrs
₹3L - ₹4L / yr
skill iconJava
skill iconPython
skill iconC++
Analysis of algorithms
skill iconData Analytics

Responsibilities

  • Build and mentor the platform team at Checko.
  • Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
  • Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
  • Entrepreneurial and out-of-box thinking essential for a technology startup
  • Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

 

Requirements

  • Must have design, development, testing, deployment of systems capable of handling massive amounts of requests with high reliability and scalability
  • Must have strong command in writing production-level code in Java or Python including skills in debugging, performance analysis/optimization and memory usage optimization
  • Must have worked with real-time web/mobile applications and event-driven architectures
  • Must have experience working with relational and non-relational databases and understanding their data models and performance tradeoffs.
  • Must have solid engineering principles and a clear understanding of data structures and algorithms
  • Should have knowledge of service-oriented architecture, caching techniques, micro-services, and distributed systems
  • Should have basic understanding of C++/reactJS/Angular/Node

 

Desired Skills and Experience

Algorithms, debugging, performance optimization on low-end processors, data structures, REST, service-oriented architecture.

Read more
Arin  Human
at Arin Human
1 recruiter
Ajay Saipureddy
Posted by Ajay Saipureddy
Remote, Hyderabad
2 - 5 yrs
₹4.2L - ₹6L / yr
Digital Marketing
Search Engine Optimization (SEO)
Client Servicing
Account Management
Marketing Strategy

Role: Business Operations/Account/Client Services manager 
Employment Type: Full-time 
Salary: 4.2 to 6 Lakhs per annum based on experience 
Location: Madhapur, Hyderabad
Experience: Agency and Marketing experience preferred 


Arin & Human is looking for a Client Services/Account/Business Operations manager to handle some of our Singapore and Indian Clients. 

 

Job Description 

  •  Requires managing both Digital and Traditional Marketing objectives of clients 
  •  Understand Clients' sales and marketing objectives and prepare a well-planned brief for the creative and digital teams 
  • Conduct daily meetings between teams and be flexible with remote collaboration tools such as teams, hangouts etc. 
  • Should have an excellent knack for creativity and passion for marketing 
  • Monitoring SEO and paid marketing activities 
  • Drive weekly review meetings with clients and monitor account health 
  • Understanding of Marketing & Branding Strategies 
  • Understanding of latest consumer marketing technology such as marketing automation, e-commerce platforms, CMS, CRM etc. 
Read more
Tavisca Solutions Pvt. Ltd.
shruti Samaiya
Posted by shruti Samaiya
Pune
5 - 10 yrs
₹8L - ₹16L / yr
skill iconJava
J2EE
skill iconAmazon Web Services (AWS)
skill iconKubernetes
JUnit
+1 more
Developer
Who are we looking for?
A passionate developer who has a strong working knowledge of OOPS and functional programming principles. Standard Definitions and abbreviations don't entice us that much.
Key skills
· Strong Java and J2EE, programming background.
· Strong working experience in Multi-Threading, Exception Management and Use of Collections.
· Sound knowledge of working with application aspects i.e. Caching, Asynchronous APIs, Logging etc.
· Experience with web application frameworks like Spring Boot.
· Unit Testing is an everyday affair and hence demands very good unit testing skills using tools like Junit & TestNG.
· Understanding of relational databases, RESTful services and build tools like Maven & Gradle
· Knows what and when to mock and have used frameworks like Mockito/Power mock.
· Understanding of message queue such as ActiveMQ, Kafka, RabbitMQ.
· Knowledge of software best practices like Refactoring, Clean Code, Domain Driven Design, Encapsulation etc.
· Fundamental understanding of Design Patterns and Design Principles and decision making ability to use those appropriately.
· Must have an art to translate business requirement or product features into high level and low level design.
· Expert knowledge of Domain Modeling (UML) and ability to communicate it to developers and throughout organization
· Knowledge of SQL solutions and technologies, ‘cloud’ solution
· Exposure and understanding of Micro Services is mandatory.
· Version Control is treated as important as programming skills. Fluent with version control tools like Git and Bitbucket.
· Exposure to Agile/Scrum, TDD not in theory but in practice.
· Experience with Continuous Integration, Continuous Deployment, Static Code Analysis, Jenkins and SonarQube.
· Willingness to take ownership of technical solution and ensure technical expectations of deliverables are met.
· Strong communication skills along with the ability to articulate technical designs and concepts.
· Exposure to cloud and containerization would be a plus.
· Hands-on experience in application development in an enterprise setup.
· Have good Understanding of Distributed Application Architecture.
Developers at Tavisca:
· Believe in writing clean and maintainable code.
· Work with cutting edge technologies like Akka, Docker, Reactive Programming, Functional programming languages and NoSQL databases.
· Are key technical influence in software architecture decisions.
· Are responsible for technical design and entire lifecycle of product development.
· Guide, mentor teams and others.
· Are a part of an open office culture which fosters knowledge sharing sessions.
· Work in a collaborative team environment; engage in discussions and team-wide communication such as daily Standups, tech rally, and pair programming, refactoring, code review.
· Love participating as a speaker, contributing to open source projects, writing blogs or articles.
What you will get?
· Awesome opportunity to work with Micro Services architecture getting shipped on Cloud.
· Experience in working with automated  build deploy powered by Code Analysis, Automated Tests, Functional and Nonfunctional analysis, Blue Green deployment and much more.
· Agile, Lean product development, Collaborative Development, TDD, BDD, SOLID, CI/CD would not be mere words but true experience for you.
· First-hand experience on broader enterprise application concerns like Message Bus, Queues, Caches, Concurrency and Parallelization.
· Be a part of our product development team.
· Lead a team to develop our next generation products from ground up.
· Develop your skills in cloud computing, truly scalable applications and travel domain.
· Be a part of our strategy in US and India market; bring large online travel business to life.
· Stay on leading edge of technology and excellence.
· Be part of an environment of excellent people, products, technology and innovation
· Be part of a flat organization which is open and rich in culture.
· Fall in love with travel, tea and football.
Read more
Episource
at Episource
11 recruiters
Manas Ranjan Kar
Posted by Manas Ranjan Kar
Mumbai
4 - 8 yrs
₹12L - ₹20L / yr
skill iconPython
skill iconMachine Learning (ML)
skill iconData Science
skill iconAmazon Web Services (AWS)
Apache Spark
+1 more

We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations , clinical named entity recognition and information extraction from clinical notes.


This is a role for highly technical machine learning & data engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, algorithms, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.


You will be responsible for setting an agenda to develop and ship machine learning models that positively impact the business, working with partners across the company including operations and engineering. You will use research results to shape strategy for the company, and help build a foundation of tools and practices used by quantitative staff across the company.



What you will achieve:

  • Define the research vision for data science, and oversee planning, staffing, and prioritization to make sure the team is advancing that roadmap

  • Invest in your team’s skills, tools, and processes to improve their velocity, including working with engineering counterparts to shape the roadmap for machine learning needs

  • Hire, retain, and develop talented and diverse staff through ownership of our data science hiring processes, brand, and functional leadership of data scientists

  • Evangelise machine learning and AI internally and externally, including attending conferences and being a thought leader in the space

  • Partner with the executive team and other business leaders to deliver cross-functional research work and models






Required Skills:


  • Strong background in classical machine learning and machine learning deployments is a must and preferably with 4-8 years of experience

  • Knowledge of deep learning & NLP

  • Hands-on experience in TensorFlow/PyTorch, Scikit-Learn, Python, Apache Spark & Big Data platforms to manipulate large-scale structured and unstructured datasets.

  • Experience with GPU computing is a plus.

  • Professional experience as a data science leader, setting the vision for how to most effectively use data in your organization. This could be through technical leadership with ownership over a research agenda, or developing a team as a personnel manager in a new area at a larger company.

  • Expert-level experience with a wide range of quantitative methods that can be applied to business problems.

  • Evidence you’ve successfully been able to scope, deliver and sell your own research in a way that shifts the agenda of a large organization.

  • Excellent written and verbal communication skills on quantitative topics for a variety of audiences: product managers, designers, engineers, and business leaders.

  • Fluent in data fundamentals: SQL, data manipulation using a procedural language, statistics, experimentation, and modeling


Qualifications

  • Professional experience as a data science leader, setting the vision for how to most effectively use data in your organization

  • Expert-level experience with machine learning that can be applied to business problems

  • Evidence you’ve successfully been able to scope, deliver and sell your own work in a way that shifts the agenda of a large organization

  • Fluent in data fundamentals: SQL, data manipulation using a procedural language, statistics, experimentation, and modeling

  • Degree in a field that has very applicable use of data science / statistics techniques (e.g. statistics, applied math, computer science, OR a science field with direct statistics application)

  • 5+ years of industry experience in data science and machine learning, preferably at a software product company

  • 3+ years of experience managing data science teams, incl. managing/grooming managers beneath you

  • 3+ years of experience partnering with executive staff on data topics

Read more
It is a product and service based company
It is a product and service based company
Agency job
via GRowth Gamut Pvt. Ltd by Harsha Priya
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹12L / yr
skill iconPython
skill iconDjango
skill iconHTML/CSS
skill iconSASS
SQL
+1 more

Minimum 3+ Years of hands-on experience in developing Python Applications. 
Excellent knowledge of Python and experience in or in-depth understanding of core Python 
Knowledge in Lists, Tuples, and Dictionaries
Excellent knowledge of Python Constructor- Parameterized and Non-Parameterized
Must have experience in core python concepts about data structure, OOPS concepts, XML parsing, XML to JSON, optimizations

Developers should have developed Web Based applications., back end, SQL
Agile and scrum methodology

Should not be test automation, Application development frame work

Excellent Communication Skill


Good to Have 


Django/ Flask 
Strong Hands-on experience in HTML, CSS, DTL(Django Template Language), SASS.
knowledge of SQL

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos