Back End Developer

🚨 We’re Building a “Top 1% Engineering Org”

We’re building a high-talent-density, AI-first R&D organization from scratch — inside a publicly listed company undergoing a full-scale transformation.

Think:

→ Rewriting legacy systems into AI-native architectures

→ Embedding LLMs + Agentic AI into core workflows

→ Reimagining platforms, infra, and data systems for the next decade

This is the kind of shift you’d expect from Google, Microsoft, or Meta —

Except you get to build it from day 0 → scale it globally.

About the Role / Team

We are building a next-generation AI-first R&D organization in Bengaluru, focused on solving complex problems across LLMs, Agentic AI systems, distributed computing, and enterprise-scale architectures.

This initiative is part of a publicly listed global company investing heavily in AI-driven transformation, re-architecting its platforms into intelligent, autonomous systems powered by large language models, workflows, and decision engines.

You will be working on:

• Agentic AI systems & LLM-powered workflows
• Distributed, scalable backend systems
• Enterprise-grade AI platforms
• Automation-first engineering environments

🚀 The Mandate

Own and evolve the technical backbone of an AI-first enterprise platform.

You will define architecture across LLM-powered systems, distributed services, and data platforms — and lead critical transformations from legacy → AI-native systems.

🧩 What You’ll Do

• Architect large-scale distributed systems powering AI-driven workflows
• Lead 0→1 and 1→N platform builds (LLM integrations, agentic systems, orchestration layers)
• Redesign legacy systems into scalable, modular, AI-native architectures
• Drive system design excellence across teams (APIs, infra, observability, reliability)
• Make high-stakes decisions on trade-offs (latency, cost, scalability, model performance)
• Mentor senior engineers and influence engineering culture/org standards
• Partner with product, data, and leadership on long-term technical strategy

🧠 What We’re Looking For

• Proven track record building high-scale backend or platform systems
• Deep expertise in distributed systems, microservices, cloud (AWS/GCP/Azure)
• Strong exposure to data systems/infra / Data / real-time architectures
• Experience or strong interest in LLMs, GenAI, or AI system design
• Exceptional system design, abstraction, and problem-solving ability
• High ownership mindset — you think in terms of systems, not tickets
• Strong coding skills in Python / Java / Go / Node.js
• Solid understanding of data structures, system design basics, and backend architecture
• Experience building scalable APIs and services
• Familiarity or curiosity around AI/LLMs, async systems, or event-driven design
• Strong debugging, problem-solving, and ownership mindset
• Solve hard system problems (latency, scale, reliability)
• Drive cross-team technical decisions and standards
• Mentor senior engineers and influence org-wide architecture 
• Design large-scale distributed systems and backend platforms
• Mentorship & Technical Leadership 
• Expertise in system design, scalability, and performance optimization

Nice to Have

• Experience integrating LLMs, vector databases, or AI pipelines
• Contributions to architecture at scale
• Experience with Agentic AI / LLM orchestration frameworks
• Background in product engineering or platform companies
• Exposure to global-scale systems (millions of users / high throughput)

🔥 What Sets You Apart

• Built platforms used by millions of users / high-throughput systems
• Experience with event-driven systems, stream processing, or infra platforms
• Prior work on AI/ML platforms, model serving, or intelligent systems

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

Role

You will develop and maintain the key backend code and infrastructure of the company stack. You will implement AI solutions like LLMs for various tasks such as voice-based interactive systems, chatbots, and AI web apps. Ability to see projects through from start to finish with good organizational skills and attention to detail. This is a perfect role for someone who likes to build state-of-the-art AI products and work with cutting-edge AI technologies like GPT, LLAMA, etc

Qualifications 

• BS or MS in Computer Science or relevant field.
• 4+ years experience in backend software development
• Be able to design high-throughput scalable backend systems
• Eagerness to learn applied AI technologies like LLMs, prompt engineering, etc
• Proficiency in Python.
• Experience with cloud computing platforms (AWS, GCP) and technologies like Docker
• Knowledge of Rest APIs, databases (mysql, mongo, vectorDB)

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities:

• Developing front end website and back-end website applications.

• Seeing through a project from conception to finished product.

• Designing and developing integrations with 3rd party apps.

• Working on Next JS and Node JS .

• Design, build and maintain SaaS-based products.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Web services and Integration with Business applications and various softwares

• Work with outside data sources and API’s, REST API's

• Unit-test code for robustness

• Work on bug fixing and improving application performance.

Requirements:

• Experience of 1-3 years.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Proficiency with languages such as React JS, Next JS, Node JS, PHP Laravel, Angular, WordPress, REST API's

• Excellent verbal communication skills.

• Good problem-solving skills.

• Knowledge of software development principles and design patterns.

• Excellent problem-solving skills and ability to learn new technologies quickly.

• Strong communication skills and ability to work collaboratively in a team environment.

Job Type: Full-Time, 9 am to 6:30 pm (Monday to Friday)

Core Competency:

• Extensiveexperiencewith C#and ASP.net/.NETCore 2.0 / .NET WebAPI coreframework framework • concepts and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics,Queues&PublishSubscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with databasedevelopmentincluding relational databasedesign,SQL, andORM • Agile Delivery experience • Deploying .Net Core web application/api inWindows and Linux • Experience withweb developmenttechnologiesincludingASP.NET, MVC3, EF, HTML,JavaScript, • JQuery, AJAX and CSS,LINQ. • Experience with core Microsoft.Nettechnologiesincluding:WCF, LINQ, and EF • Experience designing and developing enterprise gradesoftware • Experience with source controlmanagementsystems and deployment environment • Experience with debugging, performanceprofiling and optimization. • Comprehensiveunderstandingof object-orientedand service-oriented applicationdevelopment,techniquesand theories • Internallymotivated, able towork proficientlyboth independently and in a teamenvironment • Strong communication skills with both internal team members and external businessstakeholders • Experience with userinterfacedesign and prototyping

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

Responsibilities: 

• Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
• Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
• Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
• Responsible for architecture and design decisions
• Own stability and performance of the service that you work on
• Work with the Engineering Manager to ship stable software on time
• Contribute to the vision and long-term strategy in your area of expertise

Requirements: 

• 2+ years of experience in a technical lead role designing and building complex backend systems
• 5+ years of professional software development experience
• Excellent knowledge of best practices and coding patterns
• Deep knowledge of backend programming languages like Python and web application frameworks like Django
• Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
• Extensive experience with Linux/UNIX production environments
• Strong sense of quality in terms of both program architecture and code style
• Passion to dig into technically complex problems to troubleshoot and figure out a solution
• Desire to continuously improve and ship the best quality product
• Pragmatic approach to make sure technical decisions align with actual business needs. 
• Good understanding of the trade-offs when building for product value, reliability, or performance
• Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
• An engineering degree is a must(B.E. CS preferred)

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions

• Set up, manage, automate and deploy AI models in development and production infrastructure.
• Orchestrate life cycle management of AI Models
• Create APIs and help business customers put results of the AI models into operations
• Develop MVP ML learning models and prototype applications applying known AI models and verify the problem/solution fit
• Validate the AI Models
• Make model performant (time and space) based on the business needs
• Perform statistical analysis and fine-tuning using test results
• Train and retrain systems when necessary
• Extend existing ML libraries and frameworks
• Processing, cleansing, and verifying the integrity of data used for analysis 
• Ensuring that algorithms generate accurate user recommendations/insights/outputs
• Keep abreast with the latest AI tools relevant to our business domain

• Bachelor’s or master's degree in Computer Science, Statistics or related field 
• A Master’s degree in data analytics, or similar will be advantageous.
• 3 - 5 years of relevant experience in deploying AI models to production
• Understanding of data structures, data modeling, and software architecture
• Good knowledge of math, probability, statistics, and algorithms
• Ability to write robust code in Python/ R
• Proficiency in using query languages, such as SQL
• Familiarity with machine learning frameworks such as PyTorch, Tensorflow and libraries such as scikit-learn
• Worked with well know machine learning models ( SVM, clustering techniques, forecasting models, Random Forest, etc.)
• Having knowledge in CI/CD for the building and hosting the solutions
• We don’t expect you to be an expert or an AI researcher, but you must be able to take existing models and best practices and adapt them to our environment.
• Adherence to compliance procedures in accordance with regulatory standards, requirements, and policies. 
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines 
• A flexible, pragmatic, and collaborative team player with an innate ability to engage with data architects, analysts, and scientists.