
About Navi
Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.
Founders: Sachin Bansal & Ankit Agarwal
Know what makes you a “Navi_ite” :
1.Perseverance, Passion and Commitment
- Passionate about Navi’s mission and vision
- Demonstrates dedication, perseverance and high ownership
- Goes above and beyond by taking on additional responsibilities
2.Obsession with high quality results
- Consistently creates value for the customers and stakeholders through high quality outcomes
- Ensuring excellence in all aspects of work
- Efficiently manages time, prioritizes tasks, and achieves higher standards
3.Resilience and Adaptability
- Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
Key Responsibilities :
- Design and develop new, end-to-end financial product experiences in BFSI domain for Retail Consumers
- Work cross-functionally with Engineering teams across multiple product teams to drive buy-in on new product
- Experiences and engineering frameworks.
- Work closely with your’s and other engineering teams with a keen eye towards scalable architecture to design and implement new 0→1 integrations with an appetite to quickly scale from 1→n across products.
- Recruit and build an entirely new engineering team and move fast in converting new ideas to product.
- Collaborating with Product,Design, Leadership and other functions, while maintaining high product quality and reliability.
- Staying ahead of the curve by lending a stable structure to the teams and products while bringing operational.
- Excellence as products mature.
What You’ll Need :
- 10+ years of overall experience with 3+ years of Engineering Management experience, managing a diverse set of candidates(frontend, backend, mobile), across various technologies. Good software engineering methodology- meaningful and deeply-rooted opinions about testing and code quality, ability to make sound quality/speed trade-offs.
- Exceptional technical skills in backend with significant experience building and operating critical high-scale systems with a hands-on approach to lead from the front when the situation calls for it.
- Ability to think and analyze both breadth-wise (client, server,DB, control flow) and depth-wise (threads, sessions, space-time complexity)while designing and implementing services
- Exceptional design and architectural skills
- Expertise and interest in growing teams-interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members
Future Scope of joining Navi :
- Navi’s future, and hence your future, is boundless. We want to start with reimagining the BFSI industry to a tech-forward, customer centric sector.
- For your personal future, at NAVI, the impact and dedication you bring forth with your work is what matters the most.If you show enthusiasm and dedication, promotions, team-jumps and vertical changes are all easily within your reach, as is exponential career growth.
Who will be my Stakeholders :
- Our customers come first. they will be your priority, always.
- Your team members will be passionate, responsible, outspoken and innovative. - Your managers will be there to guide you through any problems you may face. They will show you the way, but you will have to walk to the path.
- Your leaders will live and breathe to ensure that Navi runs smoothly, your customers are happy, and that every employee working in Navi grows as a professional
Other Perks :
- Hyper-growth opportunities
- Flexibility to move across business domains
- Unlimited leaves.
- Satisfaction of building something from scratch and driving it till the end

About NAVI (Sachin Bansal's new venture)
About
At BACQ, our mission is to build financial services that are simple, accessible and affordable.
BACQ is founded by Sachin Bansal & Ankit Agarwal to build consumer-centric and technology-driven businesses in the BFSI (Banking, Financial Services & Insurance) space.
Connect with the team
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If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.
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Work on improvement of customer's FAQ and User manual.
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Taking ownership of customer issues reported and seeing problems through to resolution.
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Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
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1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
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Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
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Knowledge of SQL, XML, JSON is a plus.
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Ability to troubleshoot the cause of technical problem in using software.
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Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
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Ability to mentor and assign and manage tasks for others.
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Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.
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