Sales Manager_Horeca Sales_FMCG

Job Title: Sales Engineer

Location: Ghatkopar (20% Filed work)

Department: Sales and Marketing

Experience: 2 and above (Food and Beverages)

Qualification: Diploma or Graduation in any Engineering field

Skills:

 Business acumen

 Excellent communication skills

 Commercial awareness

 Self-motivation

 Negotiation skills

 Networking skills & Relationship building

 Ability to work independently.

 Problem-solving skills

 Ability to travel extensively.

Key Responsibility:

 The Sales Engineer shall aim to maximize profits through the implementation strategies.

 Analysing and investigating customer requirement, demand and competition

 Devising and presenting ideas and strategies

 Marketing activities like providing presentation and technical know-how to the probable end-

users

 Follow-up enquires & monitoring customer satisfaction throughout business cycle.

 Field work and should work on Targets.

 Develop a thorough understanding of customer needs.

 Monitor and report on sales performance and customer feedback.

 Review and respond to customer inquiries and complaints.

 Represent the company at trade fairs, exhibitions, and industry conferences to generate new

leads and enhance brand visibility.

 Manage sales and customer service activities.

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Principal DevOps Engineer

Note - Screening Requirement: Please note that this position requires a minimum of 8+ years of hands-on Architecting DevOps/SRE/Platform Engineering experience specializing in AWS, EKS/Kubernetes, Terraform, Python, Jenkins, and AI workflows (Mandatory skills) from scratch.

We are looking for an absolute builder who has a proven track record of personally architecting, designing and setting up production-grade AWS EKS clusters entirely from scratch. If your experience is primarily limited to managing, maintaining, or optimizing pre-existing environments that were already stood up by another team, this is not the right opportunity for you.

Who are we?

Securin is an AI-driven cybersecurity company focused on proactive, adversarial exposure and vulnerability management. Our mission is to help organizations reduce cyber risk by identifying, prioritising, and remediating the issues that matter most. Powered by a seasoned team of threat researchers and status as a Certified Naming Authority (CNA), Securin combines artificial intelligence / machine learning, threat intelligence, and deep vulnerability research (including the Dark Web) to deliver an adversarial approach to cyber defense. We help enterprises shift from reactive patching to strategic, risk-based exposure and vulnerability management – driving smarter security decisions and faster remediation.

What do we promise?

We are a highly effective tech-enabled cybersecurity solutions provider and promise continual security posture improvement, enhanced attack surface visibility, and proactive prioritized remediation for every one of our client businesses.

What do we provide?

● A chance to be on the leading edge of cybersecurity and AI

● Ability to have direct impact on company growth and revenue strategy

● An opportunity to mentor and be mentored by experts in multiple disciplines

What do we deliver?

Securin helps organizations to identify and remediate the most dangerous exposures, vulnerabilities, and risks in their environment. We deliver predictive and definitive intelligence and facilitate proactive remediation to help organizations stay a step ahead of attackers. By utilising our cybersecurity solutions, our clients can have a proactive and holistic view of their security posture and protect their assets from even the most advanced and dynamic attacks.

Securin has been recognized by national and international organizations for its role in accelerating innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the industry.

Core Technology Stack

AWS , EKS / Kubernetes, Jenkins , Python ,Terraform ,CI/CD , AI

Key Responsibilities:

● Architect and manage the end-to-end SaaS platform infrastructure on AWS, including EKS cluster design, VPC networking, IAM, and multi-region availability.

● Build, maintain, and optimize Jenkins-based CI/CD pipelines and develop Python automation scripts for provisioning, deployments, and runbook automation.

● Define and enforce platform SLOs/SLAs; own the observability strategy across logging, metrics, and tracing.

● Manage and participate in the on-call rotation; act as escalation point for P1/P2 incidents and drive post-incident reviews.

● Drive Infrastructure-as-Code (IaC) practices with Terraform/CloudFormation and champions a culture of automation and operational excellence.

● Collaborate cross-functionally with product, security, and engineering teams to align infrastructure roadmap with business goals.

● Identify opportunities to leverage AI to automate operational and DevOps workflows.

● Design and implement AI-assisted solutions for incident triaging, root cause analysis, log analysis, and performance optimization.

● Drive the adoption of AI-powered tools for infrastructure management, deployment automation, monitoring, and troubleshooting.

● Build intelligent workflows that reduce manual effort in release management, capacity planning, and operational support.

● Integrate AI capabilities into CI/CD pipelines to improve code quality, deployment reliability, and operational efficiency.

● Collaborate with engineering teams to automate repetitive tasks and improve developer productivity.

● Define best practices and governance for the safe and effective use of AI across DevOps processes.

● Measure and report on productivity gains, operational improvements, and cost savings achieved through AI adoption.

Requirements:

● 8+ years of experience in DevOps, SRE, or cloud infrastructure engineering roles.

● Deep hands-on expertise with AWS services (EC2, EKS, RDS, S3, IAM, VPC, CloudFront, Route53, Lambda, etc).

● Strong Kubernetes experience: cluster management, Helm, autoscaling (HPA/KEDA).

● Proficiency with Jenkins for complex CI/CD pipeline design and maintenance.

● Solid Python scripting skills for automation, tooling, and infrastructure management tasks.

● Experience with Infrastructure-as-Code using Terraform and/or AWS Cloud Formation.

● Proven track record of architecting and managing end-to-end SaaS products in a cloud-native environment.

● Strong understanding of networking fundamentals, security best practices, and compliance frameworks (SOC 2, ISO 27001 a plus).

● Hands-on experience with on-call processes and incident management frameworks.

Preferred Qualifications:

● AWS certifications: Solutions Architect Professional, DevOps Engineer Professional, or equivalent.

● Familiarity with service mesh, secrets management (Vault, AWS Secrets Manager), and zero-trust security models.

● Experience with multi-tenant SaaS architectures and tenant isolation strategies.

● Knowledge of FinOps principles and AWS cost management tooling.

● Experience with database DevOps: RDS, Aurora schema migrations, and backup strategies.

Core Competencies:

● Strategic Thinking – ability to translate business goals into scalable technical architecture.

● Operational Excellence – strong bias for reliability, automation, and continuous improvement.

● Communication – ability to clearly articulate complex technical topics to non-technical stakeholders.

● Ownership Mindset – proactively identifies and resolves risks without waiting to be asked.

● Resilience Under Pressure – calm and decisive during incidents; leads by example in high-stress situations.

Why should we connect?

We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 billion.

At Securin, we live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with competitive best-in-industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home.

If you are passionate about cybersecurity just as we are, we would love to connect and share ideas

Job Title: Coordinator, Customer Care Center – Service

Location: Malad,Mumbai

Status: Active

Salary Range: INR 4,80,000 – 7,50,000 per annum

Experience Required: 1 – 12 years

Job Functions and Responsibilities

• Handle loan-related customer inquiries over the loan servicing toll-free number for pre-foreclosure to delinquent accounts.
• Follow up with customers when payment commitments are not met.
• Log all borrower contacts into the loan servicing system.
• Offer long-term resolutions to customers to resolve delinquency issues.
• Efficiently use an autodialing system to maximize productivity and increase contact ratios.
• Achieve the prescribed number of customer contacts during each workday.
• Understand customer relations functions and available services.
• Perform other duties as assigned by the department manager.

Education / Experience

• Strong customer service skills are essential.
• Fluency in English is required.
• Knowledge or experience in mortgage loan servicing is desirable but not mandatory.
• Graduate degree preferred; undergraduates must have at least 6 months of call center (voice support) experience.

Work Schedule / Requirements

• Must be willing to work in US shifts.
• Shift timings: 5:30 PM / 6:30 PM / 7:30 PM / 8:30 PM IST (may change twice a month).
• Call center hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 8:00 AM – 5:00 PM EST.
• Must have a stable internet connection (minimum 50 Mbps) for remote work.
• Candidates must reside in Mumbai (base location) while working from home.
• Currently following a hybrid model — employees will be scheduled to work both from office and home.
• Mandatory work from office during training and initial production phase (minimum 6 months) until performance standards are consistently met.
• Flexibility required for potential role transitions between Customer Service and Customer Resolutions as per business needs.
• Transportation provided for late shifts.

Must-Haves

• Excellent communication skills.
• Minimum 1 year of call center experience (voice support).
• Willingness to work in rotational shifts.
• Flexibility to adapt to business and schedule changes.

Interview Process

1. Screening Call
2. Two Virtual Rounds (Technical / Process-related)

Conduct lead generation, prospecting, and qualifying potential new clients. Research companies to create strategic communication plans. Proactively schedule calls with prospective clients via phone and email (including cold calling)

Develop new business via the established channels (telephone and help desk system) and mass communication such as email and social media to introduce the EstateMaster solutions and identify appropriate buyers within the target market.

• Follow up on leads and conduct research to identify potential prospects.
• Assessing the results of marketing campaigns
• Support sales team to improve performance, control, and maintenance of their leads.
• Identify key buying influencers within these prospects to determine the budget and timeline.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
• Work with the Regional Sales Managers and President to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
• Assisting Marketing Director in writing reports and analyzing data
• Helping to drive leads and online traffic with web-based activities and programs
• Prepare and analyze marketing and sales pipeline reports and dashboards.
• Good knowledge about Blockchain and Crypto is added advantage.

Freshers with strong English Communication are welcome. Building great teams to deliver the best.

Skills:

• Hands on Computer Knowledge
• Know-how of Trending Technologies
• Should be the quick learners
• Critical thinking and problem solving
• Creativity and Imagination
• Agility and Adaptability
• Team work and Collaboration

Background:

Any graduate from Computer Science or IT background

Know about our Company:

Fronix Solutions Pvt Ltd is a renowned Staffing Company that serves the candidates who are scouting for IT Jobs in the USA. From the initial discovery meeting to understand Consultant’s requirement, we engage our team to find the right fit for our clients with extensively vetted candidates on both qualitative and quantitative levels. Only top talent who fit the role will be presented to our clients.

Our team is dedicated to maintaining strong lines of communication during the hiring process and beyond. We at Fronix, has young, dynamic and focused team building. We strive to build and sustain a fun to work environment. Our employee centric career planning, helps us retain, update and empower the teams to deliver better and yet have fun at work.

Timings:

7:30pm to 4:30am (IST)

Have to work out of our office in Hi-Tech City, Hyderabad.

Salary:

INR 1,50, 000P.A- INR 3,00, 000P.A

BENEFITS: -

 Competitive salary and stock options -

 Premium medical benefits 

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test