Customer Care Associate

The Role:

As an ML Engineer at TIFIN, you will be responsible for driving research and innovation in a result-oriented direction. Your role will involve staying updated on the latest research trends and exploring advancements in Natural Language Understanding (NLU) and their applications in conversational AI. You will also play a mentoring role and contribute to improving NLU capabilities using transfer learning from historical conversational data.

Requirements:

• Experience with training and fine-tuning machine learning models on large text datasets.
• Strong computer science fundamentals and at least 3 years of software development experience.
• Track record of thinking big and finding simple solutions while dealing with ambiguity.
• Proven experience as a Natural Language Processing Engineer or in similar roles.
• Good understanding of NLP tricks and techniques for semantic extraction, data structure, and modeling.
• Familiarity with text representation techniques, algorithms, and statistics.
• Knowledge of programming languages such as R, Python, and Java.
• Proficiency in Machine Learning frameworks like TensorFlow, PyTorch, etc.
• Ability to design software architectures and solve complex problems.
• Strong analytical and problem-solving skills.
• Experience in projects related to information retrieval, machine comprehension, entity recognition, text classification, semantic frame parsing, or machine translation is a plus.
• Publications, patents, or conference talks in relevant fields are a bonus.

Android Services, System service and framework development, Broadcast using Java, Kotlin, C++ (Mandatory)

Experience in AOSP build setup & understanding of Android.bp, gradle, Android.mk (Mandatory)

IPC mechanism in Android: AIDL, JNI, HIDL, Socket Communication (Mandatory)

Experience in Android application development using Java & Kotlin (Mandatory)

Custom UI component development & understanding of MVVM architecture (Mandatory)

Flexible in customizing AOSP for product branding (Good to have)

RESTful service integration, Multithreading ,Message queueing (Good to have)

RESPONSIBILITIES:-

 As a  Business   Development  Manager   working under   FMCG   segments, an ideal candidate must perform the following responsibilities:

·      Approaching  potential  leads  a  close  them  within  a  stipulated  time  frame.

·      Create  exclusive  distributors,   exclusive super stockist and business associated for the company towards business growth.

·      Finding and developing new markets and improving sales.

REQUIREMENTS:

·       Bachelor’s degree in business, marketing or related field.

·       Experience in sales, marketing or related field.

·       Strong communication skills.

·       Excellent organisational skills.

Skills Required:

• Expertise in software development & programming using HTML5, JavaScript, CSS, Node.js, SAPUI5 and Fiori

• Experience in developing SAP Cloud Platform based applications is a plus.

• Must have experience in Fiori apps implementation including configurations.

• Build Custom Fiori and extend Fiori applications

• Experience working with SAP Web IDE, BAS and different http services integration like REST/Web service.

• Experience in building applications on Business Transformation Platform will be add on

• Must have experience in Fiori Design patterns, UI Theme designer and Fiori Launchpad configurations and database experience with SAP or S/4 HANA.

• Assist in the integration of front-end UI/UX components with back-end. Ability to assess the current processes, identify improvement areas and suggest technology solutions.

Professional Attributes:

Interactive communication with client and leadership. Strong conceptual, analytical, Troubleshooting, resolution and problem-solving skill. Team Handling experience, Good Communication Skills

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Technical expert in IBM Maximo EAM technology.
• Should be well versed in MBO customizations for Maximo 7.x version.
• Advanced JAVA, SQL knowledge.
• Maximo building and deploying to various instances.
• Business process management using workflow design and management.
• Expert Knowledge of Maximo Integration Framework (MIF).
• Provide technical services over the entire lifecycle of a project.
• communication skills (verbal and written) possess the ability to multi-task.
• Maximo installations and upgrade work experience
• Participate in solution architecture design.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Lead or assist in data conversion and migration efforts.
• Configure Maximo and assist in the development of interfaces to external systems.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.
• Conduct system testing, as necessary.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Strong Maximo technical knowledge required to help execute numerous projects.
• Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
• Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
• Ability to create and update advanced technical documentation.
• Strong communication skills and the ability to work well in a project team environment.
• Drafting/Reviewing Functional Specifications
• Drafting/Reviewing Technical Specifications

Skill Requirements - Preferable:

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM Maximo 7.x certification

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

• Set sales goals, compare performance to goals, and adjust goals as needed
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Develop individual quotas and assign territories for team members
• Provide detailed and accurate sales forecasts
• Coach, mentor, and provide feedback to team members
• Foster a competitive yet collaborative team environment
• Assess individual performance through observation and measurement, and suggest corrective actions as needed

• Bachelor's degree in Business, Marketing, Communications, or related field
• 0-5 years of experience in sales
• Strong oral and written communication skills
• Proven ability to lead a team to meet quotas
• Excellent leadership skills
• Experience setting sales goals
• Results-oriented with strong analytical skills
• Deep understanding of CRM systems and best practices
• Proficient in Microsoft Office

RESPONSIBILITIES:

• Developing app using Flutter for both Android & iOS platforms.
• Writing quality code independently that is simple, reliable, and scalable.
• Evaluating and implementing out-of-the-box ideas for application development.
• Working with the team to manage, optimize, and customize multiple applications.
• Detecting and troubleshooting application issues.

REQUIREMENTS:

• Must have 1+ years of experience in Flutter.Should have worked and successfully deployed apps using Flutter framework.
• Good knowledge of Flutter SDK & Dart programming language.
• Should have worked on mobile platforms like Android or iOS.
• Should have developed & worked with Flutter widgets for iOS & Android with any of the state management solutions like Bloc, Provider, Mobx, etc.
• Mobile app architecture design and optimization. Extreme attention to detail and the ability to match the design as closely as possible.
• Ability to work closely with Product Managers, other development team members.
• Understanding of Functional Reactive Programming is a must.
• Comfortable with Test-Driven Development.

JavaScript, jQuery, Angular or node, HTML, CSS, API consumption, DB knowledge, building responsive web apps. 

• Monitoring the market & competitor activities & providing relevant reports.
• Maintain a database of potential business partner's contact numbers and emails.
• Brainstorm new and creative growth strategies.
• Come up with new marketing Ideas.
• Market product to target customers.