Customer Care Associate

Join Hutech Solutions – Innovate, Lead, and Transform!

We are a global AI-driven software services and product engineering powerhouse, founded and led by

visionary technology leaders from Walmart. We are redefining the future of technology by building

next-gen solutions that empower businesses across Banking, Finance, eCommerce, and Logistics

industries.

At Hutech, we don’t just build software—we create impact. Our culture fosters innovation, creativity,

and continuous learning, enabling our team to push boundaries and solve real-world challenges using

cutting-edge AI tools and techniques.

Position Summary

We are looking for a skilled Data Engineer with strong expertise in Amazon Redshift, advanced SQL,

and data modelling to design, build, and optimize scalable data platforms on AWS. The ideal

candidate will play a key role in developing reliable data pipelines, enforcing data quality standards,

and enabling analytics and reporting across the organization.

Key Responsibilities

● Design, build, and optimize data models (fact/dimension, star/snowflake schemas) with a

strong focus on performance and scalability.

● Develop and maintain complex SQL queries in Amazon Redshift for analytics, reporting, and

downstream consumption.

● Optimize Redshift performance using distribution styles, sort keys, query tuning, and workload

management (WLM).

● Build and orchestrate scalable data pipelines using AWS Glue, Amazon EMR, Apache Spark,

and Airflow.

● Implement data quality checks, validation rules, and monitoring frameworks to ensure

accuracy and consistency.

● Work closely with analytics, BI, and business teams to translate requirements into robust data

solutions.

● Manage and optimize data storage and movement using Amazon S3.

● Ensure best practices in data security, governance, and documentation.

● Troubleshoot data issues and provide root-cause analysis and long-term fixes.

Required Qualifications

● Bachelor’s degree in Computer Science, Engineering, or a related field

● 3–5 years of hands-on experience in data engineering

● Strong advanced SQL skills (mandatory) with deep experience in Amazon Redshift

● Proven expertise in data modeling for analytical workloads

● Strong understanding of AWS data services, including: Amazon Redshift, AWS Glue, AmazonS3, Amazon EMR

● Experience with data pipeline and workflow orchestration tools such as Apache Airflow

● Hands-on experience with Apache Spark

● Proficiency in at least one programming/scripting language such as Python, Java, or Scala

● Solid understanding of data quality, validation, and best practices

Nice to have

● Experience designing large-scale analytics and reporting platforms

● Familiarity with BI tools and downstream analytics use cases

● Experience with cost optimization and performance tuning on AWS

● Exposure to CI/CD for data pipelines

Key Skills

● Amazon Redshift (SQL – Advanced)

● Data Modeling (Analytics-focused)

● AWS (S3, Glue, EMR)

● Apache Airflow

● Apache Spark

● Python / Java / Scala

● Data Quality & Optimization

Job Title: Junior PHP Laravel Developer

Location: Indore

Experience: 0–1 Year

Key Responsibilities:

• Assist in the development, testing, and maintenance of web applications using PHP
• Write clean, efficient, and reusable code
• Work with front-end developers to integrate user-facing elements
• Troubleshoot and debug applications
• Learn and follow best coding practices and company standards

Required Skills:

• Basic knowledge of PHP and MySQL , Laravel
• Understanding of HTML, CSS, JavaScript
• Familiarity with any PHP framework (Laravel) is a plus
• Knowledge of REST APIs and basic web services

About Us:

At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together.  Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor-intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, and Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges while delivering jobs better, faster, cheaper and safer. 

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn"​ brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!

Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture.

Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. 

The Role

The Solution Consultant’s primary responsibility is to engage with our customer's leaders in plant maintenance to provide consulting on value improvement cases, maturity assessments, process improvement, and mobility best practices engagements. Our SCs engage with clients by leading the solution design process, driving the adoption of Innovapptive's connected worker solutions using cloud-based SaaS offerings and mobility solutions.

As a solution consultant, you are responsible to Identify solution needs and user stories and design approaches for the Field workforce to enable KPI improvements such as:

• Efficient and enabled plant maintenance execution
• Expedited and on-time execution of maintenance work
• Compliance with regulatory and industry requirements

The SC will lead all solution design activities and documentation for the implementation of a Plant Maintenance mobile solution. They will understand plant maintenance processes and the challenges companies and their front-end workers face today. They can advise customers on best practices and marry their business processes to an adoptable solution design that leverages Innovapptive’s mobile solutions. Senior Solution Consultants are key internal advisors on product capabilities and product enhancement opportunities based on their understanding of customer requirements and business processes.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: 

How You Will Make an Impact:

• Understand our customer’s Maintenance & Repair Operations, Plant Maintenance processes, and Asset Management integration touchpoints, and map them to our mobile solution (Oil & Gas, Chemicals, Utilities and Discrete Manufacturing Industries)
• Communicate to our customers’ leaders the business benefits and ROI (Return on Investment) in deploying our products
• Guide customers to solutions that maximize process digitization improvements and adoption 
• Execute to-be process solution designs that leverage product capabilities to maximize adoption and enhance the end-user experience
• Provide best practice solutions, evaluate and document effective solution alternatives to the business problems if the current product feature does not meet the customer requirements
• Ability to work in a fast-paced environment and manage multiple tasks and projects
• Mentor and advise the Development and Implementation Teams to build technical designs and configure applications

What You Bring to the Team:

• Extensive knowledge of business processes in Plant Maintenance Processes, Standard functionality – Work Order Planning & Scheduling, Notifications, Work Order Execution and Processing, Measuring Points, Functional Locations,, and Form Execution and Submission
• Bachelor’s Degree with at least 6-10 years of hands-on functional solution design experience including requirement gathering, prioritization, documentation and consulting in the areas of SAP PM and EAM (SAP or 3rd party applications that integrate with SAP)
• Preferred Experience: have at least 3 full cycle implementation experiences or equivalent experience
• Excellent analytical and problem-solving skills. Ability to leverage knowledge to design and develop solutions that improve productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies
• Self-motivated and capable of working with minimal supervision. Ability to work independently and as part of multiple teams
• Excellent problem-solving skills and team player
• Leading teams and coordinating project activities is a huge plus
• Able to learn new technical skills easily
• Good verbal and written communication skills
• Detail-oriented and diligent
• Entrepreneurial by nature with a strong sense of ownership
• Ethical Conduct
• Excellent Organizational Skills 
• Experience configuring the basic system for various modules of plant maintenance, custom solutions involving complex process design, interfaces, reporting, code evaluation to cross-process integration, and collaborative and seamless solutions is preferred

What We Offer:

• A positive, open, and highly-innovative environment and team
• Entrepreneurial spirit with unlimited opportunity to grow
• Opportunity to work with leading global brands on exciting and impactful projects
• Competitive Base Pay
• Best of plan on Vacation & Paid Time Off.
• Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws
• Paid Maternity and Paternity leave
• Bi-annual reviews to ensure transparency and promote a high-performance culture
• OKR Driven Performance Development Environment
• Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,)
• A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

Key Responsibilities

• Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
• Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
• Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
• Support for organizational process/workflow definitions
• Contribute/Coordinate process improvement activities.
• Process facilitation for projects/business activities/support functions
• Support for organizational data collection and analysis
• Assistance for organizational tools maintenance
• Promote /Support organizational library (Knowledge Repository)
• Effective/Inspirational trainer for organizational process

Candidate Profile:

• Expert in CMMi Level 5 Services 2.0 model.
• Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
• Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
• Quality experience in Infra Services and Security services business
• Ability to understand business requirements and to design suitable process.
• Ability to identify gaps/improvement opportunities/risks in existing QMS.
• Knowledge of organizational data collection methods and analysis
• Ability in planning, coordinating, and conducting internal audits.
• Ability in serving business activities/projects as a process facilitator.
• Excellent communications skills
• Excellent MS Office Skills
• Well versed with latest trends in quality assurance and quality control.

• Support and lead a team of product designers, by applying your expertise in strategic design methods and efficient design processes, across a multi-disciplinary team (UX, UX research, IxD, UI, VD, Graphics, etc) Illustrate design ideas using storyboards, process flows and sitemaps.
• A key contributor to product team working closely with PM and key stakeholders (product, engineering, data science, sales, marketing & PR) to define a long term strategy that delivers on the vision
• Be able to deliver value for end-to-end user experience design with a focus on interaction design and visual design.
• Develop process flows, wireframes, and mockups to effectively conceptualize and communicate design strategies and detailed interaction models
• Be accountable for the system designs within the scope of your team to fulfill both functional and non-functional requirements, that enables building a scalable and reliable product
• Bring predictability & visibility of the team’s delivery to all relevant stakeholders, which includes making complex technological context more accessible to improve the quality of decision making
• Continually research the user experience through interviews/systematic feedback from internal/external customers to dive into root problems and uncover opportunities to improve our product
• Responsible for building & growing the design team - skills development, personal development, mentoring & leadership growth
• Work towards inculcating a Design Thinking culture within the team.

• Experience managing a design project from start to finish
• Ability to communicate effectively to different audiences within the organization
• A keen sense of design - both interaction design and visual design
• Knowledge of wireframe tools (e.g. Sketch and InVision)
• Experience developing UX wireframes, interactive prototypes and mock-ups
• Team spirit, strong communication skills to collaborate with various stakeholders
• Can get hands dirty with all parts of the design process
• Understanding of influencer marketing space is a good to have

Responsibilities:

• Design, develop, and maintain software applications.
• Go the extra mile to identify customer needs and pain-points. 
• Relentless focus on delivering high quality, bug-free code.
• Help and mentor those around you to achieve the team and company goals.
• Closely work with the SRE and DevOps team to set up microservices infrastructure. 
• Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
• Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
• Participate in application design, code reviews and documentation.

Requirements:

• Experience in agile development process.
• Excellent knowledge of HTML5, CSS3.
• Excellent knowledge of JavaScript.
• Experience with cross-browser, cross-platform and design constraints on the web
• Good understanding and experience of working on Vue.js/React.js.
• Prior experience building REST APIs
• Hands-on experience with Node.js/Golang/Java + Redis + Elasticsearch.
• Experience with AWS/GCP is a plus
• Knowledge of version control systems like GIT.
• Experience in developing automated unit and functional tests
• 1+ years of experience with a Bachelor's in Computer Science or related field

• Create and manage nurture streams across email, digital, and direct mail that will progress the leads through various sales stages of the buyer's life cycle from awareness to selection
• Run campaigns for lead management, lead nurturing, lead scoring, and lead routing
• Look at holistic data on leads and customers to evaluate successful strategies and areas for improvement/growth.
• Iterate and optimize campaigns to drive the best possible results
• Work with the Product Marketing team to create and develop content-rich nurturing programs using consumer insights data and marketing automation tools 
• Partner with marketing to improve strategy and execution of demand generation efforts
• Collaborate with sales operations on improving and troubleshooting issues with the lead management process
• Develop and maintain nurture reporting methodology, reports and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance

• 5-6 years in Marketing or Sales Operations role
• At least 3+ years of experience managing email campaigns and program implementation
• Strong experience using marketing automation tools is essential
• Deep understanding of lead-to-revenue demand funnels, their characteristics and what causes Leads to move across stages
• Experience in B2B software / SaaS space will be a big advantage
• MBA from a reputed college, preferably in Sales and/or Marketing. 
• Excellent English presentation, written, and verbal communication skills, with an eye for quality and relevance
• Strength in collaborating with cross-functional teams, including Product Marketing, Sales and Marketing
• Self-directed, organized team player who is capable of hands-on- execution as well as long term business planning
• Implement email marketing strategies to cultivate leads into new customers (and demonstrate with data).
• Set up and document lead nurturing processes
• Plan and implement trigger-based nurturing programs that target all stages of prospect development

About Vymo

Vymo is a Sanfrancisco-based next-generation Sales productivity SaaS company with offices in 7 locations. Vymo is funded by top tier VC firms like Emergence Capital and Sequoia Capital. Vymo is a category creator, an intelligent Personal Sales Assistant who captures sales activities automatically, learns from top performers, and predicts ‘next best actions’ contextually. Vymo has 100,000 users in 60+ large enterprises such as AXA, Allianz, Generali.Vymo has seen 3x annual growth over the last few years and aspires to do even better this year by building up the team globally.

What is the Personal Sales Assistant

A game-changer! We thrive in the CRM space where every company is struggling to deliver meaningful engagement to their Sales teams and IT systems. Vymo was engineered with a mobile-first philosophy. The platform through AI/ML detects, predicts, and learns how to make Sales Representatives more productive through nudges and suggestions on a mobile device. Explore Vymo https://getvymo.com/">https://getvymo.com/

What you will do at Vymo

From young open source enthusiasts to experienced Googlers, this team develops products like Lead Management System, Intelligent Allocations & Route mapping, Intelligent Interventions, that help improve the effectiveness of the sales teams manifold. These products power the "Personal Assistant" app that automates the sales force activities, leveraging our cutting edge location based technology and intelligent routing algorithms.

A Day in your Life 

• Design, develop and maintain robust data platforms on top of Kafka, Spark, ES etc.
• Provide leadership to a group of engineers in an innovative and fast-paced environment.
• Manage and drive complex technical projects from the planning stage through execution.
  
  

What you would have done  

• B.E (or equivalent) in Computer Sciences
• 6-9 years of experience building enterprise class products/platforms.
• Knowledge of Big data systems and/or Data pipeline building experience is preferred.
• 2-3 years of relevant work experience as technical lead or technical management experience.
• Excellent coding skills in one of Core Java or NodeJS
• Demonstrated problem solving skills in previous roles.
• Good communication skills.

• Good experience on RESTful services
• .Hands on experience on NodeJs
• .Should have previous working experience on Sql and Postgresql  
•  Must have relevant experience in NodeJS from 3-5years.