Job Title: Coordinator, Customer Care Center – Service
Location: Malad,Mumbai
Status: Active
Salary Range: INR 4,80,000 – 7,50,000 per annum
Experience Required: 1 – 12 years
Job Functions and Responsibilities
- Handle loan-related customer inquiries over the loan servicing toll-free number for pre-foreclosure to delinquent accounts.
- Follow up with customers when payment commitments are not met.
- Log all borrower contacts into the loan servicing system.
- Offer long-term resolutions to customers to resolve delinquency issues.
- Efficiently use an autodialing system to maximize productivity and increase contact ratios.
- Achieve the prescribed number of customer contacts during each workday.
- Understand customer relations functions and available services.
- Perform other duties as assigned by the department manager.
Education / Experience
- Strong customer service skills are essential.
- Fluency in English is required.
- Knowledge or experience in mortgage loan servicing is desirable but not mandatory.
- Graduate degree preferred; undergraduates must have at least 6 months of call center (voice support) experience.
Work Schedule / Requirements
- Must be willing to work in US shifts.
- Shift timings: 5:30 PM / 6:30 PM / 7:30 PM / 8:30 PM IST (may change twice a month).
- Call center hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 8:00 AM – 5:00 PM EST.
- Must have a stable internet connection (minimum 50 Mbps) for remote work.
- Candidates must reside in Mumbai (base location) while working from home.
- Currently following a hybrid model — employees will be scheduled to work both from office and home.
- Mandatory work from office during training and initial production phase (minimum 6 months) until performance standards are consistently met.
- Flexibility required for potential role transitions between Customer Service and Customer Resolutions as per business needs.
- Transportation provided for late shifts.
Must-Haves
- Excellent communication skills.
- Minimum 1 year of call center experience (voice support).
- Willingness to work in rotational shifts.
- Flexibility to adapt to business and schedule changes.
Interview Process
- Screening Call
- Two Virtual Rounds (Technical / Process-related)
Shubham Vishwakarma
Full Stack Developer - Averlon
About Umanist India
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Job Description – Project Manager (Traffic Management & ICT)
Experience
10–15 Years
Location
As per business requirements
Job Summary
We are seeking an experienced Project Manager with 10–15 years of overall experience in managing Intelligent Transportation Systems (ITS), Traffic Management, and ICT-based infrastructure projects. The ideal candidate should possess strong project management expertise with hands-on exposure to Traffic Management Systems, including at least 1 year of experience in Adaptive Traffic Management Systems (ATMS) and a minimum of 5 years of experience in ICT-based projects.
The candidate will be responsible for planning, executing, monitoring, and delivering complex transportation technology projects while coordinating with clients, government authorities, vendors, and cross-functional teams.
Key Responsibilities
- Lead end-to-end delivery of Traffic Management and Intelligent Transportation System (ITS) projects.
- Plan, execute, monitor, and close projects within defined scope, schedule, budget, and quality standards.
- Manage implementation of Adaptive Traffic Management Systems (ATMS), traffic signal optimization, and integrated traffic control solutions.
- Coordinate with government agencies, municipal corporations, consultants, contractors, and technology partners.
- Develop project plans, schedules, risk registers, and mitigation strategies.
- Monitor project progress using project management methodologies and reporting tools.
- Ensure successful deployment and integration of ICT infrastructure, networking, communication systems, and software applications.
- Manage project budgets, resource allocation, procurement activities, and vendor performance.
- Conduct stakeholder meetings and provide periodic status reports to senior management and clients.
- Ensure compliance with contractual obligations, safety standards, and regulatory requirements.
- Identify project risks, resolve issues proactively, and ensure timely project completion.
- Support testing, commissioning, user acceptance testing (UAT), and project handover activities.
- Lead cross-functional teams while maintaining high standards of quality and customer satisfaction.
Required Skills & Qualifications
- Bachelor's degree in Engineering (Civil, Electronics, Electrical, Computer Science, Information Technology, or related discipline).
- PMP, PRINCE2, or equivalent Project Management certification is preferred.
- Strong knowledge of Project Management methodologies and lifecycle.
- Experience in Traffic Management Systems (TMS), Intelligent Transportation Systems (ITS), and Smart City projects.
- Minimum 1 year of hands-on experience in Adaptive Traffic Management Systems (ATMS).
- Minimum 5 years of experience in ICT-based projects, including networking, communication systems, and system integration.
- Strong understanding of traffic signal systems, surveillance systems (CCTV), Variable Message Signs (VMS), Automatic Number Plate Recognition (ANPR), and related ITS technologies.
- Experience in managing multiple stakeholders, vendors, and government clients.
- Knowledge of project scheduling tools such as MS Project or Primavera.
- Strong leadership, communication, problem-solving, and stakeholder management skills.
Preferred Experience
- Experience working on Smart City, Urban Mobility, or Government Infrastructure projects.
- Exposure to command and control centers, integrated traffic management platforms, and IoT-based transportation solutions.
- Familiarity with networking protocols, system integration, cloud platforms, and ICT infrastructure.
- Experience in tender management, project documentation, and contract management.
Key Competencies
- Project Planning & Execution
- Stakeholder Management
- Risk & Issue Management
- Team Leadership
- Vendor Management
- Budget & Cost Control
- Traffic Management Systems
- Adaptive Traffic Management Systems (ATMS)
- Intelligent Transportation Systems (ITS)
- ICT Infrastructure
- Communication & Negotiation
- Quality Assurance & Compliance
EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.
RESPONSIBILITIES:
- Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
- Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
- Experience in Web/ Mobile App based projects is ideal
- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
- Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
- Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
- Develop strong, trusting relationships with internal teams and clients
- Ensure flawless execution of projects
- Coordinate with the partners to develop schedules and enforce/ execute them
- Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
- Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
- Manages project scopes to ensure projects stay on budget
- Involved in project-level strategy planning/development
- Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
- Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
- Writes presentations, POVs, test plans, and recommendations for projects
- Presents creative ideas to clients
- Understand fast past nature of business and positively respond to last-minute client requests
- Sufficient presence to be respected by clients and internally
- Understanding problems and building solution prioritization frameworks
Required Skills
- University degree (ideally in tech-related courses)
- Ideally 1-2 years of experience in an agency environment in a client service role
- Proficient in Word, PowerPoint, and Excel
- Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
- Ability to transfer knowledge from project-to-project
- Well organized
- Shows initiative and desire to learn
- Handles assigned work requests in an efficient, timely manner
- Has strong client relationship experience
- Can successfully complete projects without assistance
- Understanding of KPIs and analytics
- Highly developed interpersonal and communication skills
- Use sound and logical judgment
- Displays strong problem-solving skills
- Strong client service orientation
- Demonstrated strong attention to detail
- Product-oriented problem-solving approach
- Understanding of key marketing metrics and product funnel
At EMB, Relationship is our middle name.
We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.
Designation: Sales & Customer Service Executive (Only Chennai Candidates)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills
- English communication skills - Oral, Telephonic and Written
- Pleasant and sweet temperament
- Systematic follow ups with customers
- 0-2 Yrs of experienced candidates can apply.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)PHP Developer:
Responsibilities:
- Gathering & Understanding customer requirements.
- Design, code, test, debug and document software according to the functional requirements.
- Write clean, well structured code with proper abstraction and reusability.
- Work independently and deliver projects under tight deadlines.
What makes you the best fit:
- Exceptional programming skills with strong fundamentals in OOPS, MVC and ORM.
- Good knowledge of PHP, Core PHP, Laravel, CodeIgniter, zend, Shopify, HTML, CSS, Javascript, AJAX, JSON and Rest APIs.
- Proficient with code versioning tools like GIT.
- Must have experience in payment gateway, video streaming and image manipulation.
- Basic knowledge of any JS frameworks like Vue, React, Angular.
- Must be able to work independently and perform under strict deadlines.
- Must be a good team player and has good problem solving skills.
About Us:
At Global Edugate wherein government aligned industry relevant courses are there.Its not just to go through the course but we help candidates in assessing government authorized certifications.We are LMS in the form of app with more than 1000 hours of content. So we are a proper edtech solution to the NSQF aligned government authorized courses.We are helping both trainer as well as learner in the upliftment of the quality of life which help them in getting fair wages. We are creating e-content to skill and upskill the youth of our nation with the guidelines laid by NSDC and other Sector Skill Councils.I would like to explore the synergies wrt to the same with you.
Website: http://www.globaledugate.co/" target="_blank">www.globaledugate.co
Key Responsibilities:
1)Manage and interpret model curriculum desired by various organizations.
2) Duration of the video will be of 12 hours,self paced.
3) Shooting Youtube Videos for various sectors like ariculture,logistics,solar,
4) Visit our Gurgaon office for shooting videos for online e-courses.
5) Candidate will be given a specified job role for which he will be shooting e-course videos.
6)Need to submit the training demo video as work link along with the application.
7)Immediate Joiners are welcome.
Java
Spring Boot
Amazon Web Services (AWS)About Client : Our client is an American company that develops, manufactures and sells solar micro-inverters, energy generation monitoring software and battery energy storage products
The Back-End engineer will develop, maintain, architect & expand cloud microservices. Codebase uses Java, Spring Boot, Mongo, REST APIs, MySQL. Applications are dockerized and hosted in AWS using plethora of AWS services.
Key Responsibilities and Outcomes
- Programming in Java + Spring Boot
- REST API with JSON, XML etc. for data transfer
- Multiple database proficiency including SQL and NoSQL (Cassandra, MongoDB)
- Ability to develop both internal facing and external facing APIs using JWT and OAuth2.0
- Familiar with HA/DR, scalability, performance, code optimizations
- Experience with working with highly performance and throughput systems
- Ability to define, track and deliver items to ones own schedule
- Good organizational skills and the ability to work on more than one project at a time
- Exceptional attention to detail and good communication skills
Minimum Qualifications
- B.E/B.Tech in Computer Science from top tier college and >70% marks
- 70% or 7 CGPA throughout in education.
- Top 100 Engineering colleges only (NIRF ranking)
- Stability in job.
- Experience with SQL + NoSQL (Preferably MongoDB)
- Experience with Amazon Web Services, JIRA, Confluence, GIT, Bitbucket
- Ability to work independently and as part of a project team
- Strong organizational skills, proactive, and accountable.
- Excellent critical thinking and analytical problem-solving skills
- Ability to establish priorities and proceed with objectives without supervision
- Ability to communicate effectively and accurately
- Clear concise written project status update throughout the project lifecycle
- Highly skilled at facilitating and documenting requirements
Django
Python
HTML/CSSSecurity Innovation is hiring a full-stack Django/Python developer to join our internal tools and automation development lead to improve and maintain our reporting portal and build new and exciting customer-facing features. Our reporting portal is a critical piece of our Application Security Assessment team infrastructure, it helps us to automate attacks and drives the authoring and reviewing process of almost every document we write and deliver to our customers. We have an exciting roadmap of new features that will help automate more attacks and improve the efficiencies for our Security Engineers, Project Managers, and the company as a whole.
Working closely with our engineers, other developers, Director of Services, SVP of Engineering, and CFO, you will help deliver valuable features from a growing list of features. You will be involved in choices that drive our front-end design, improvements in our CI/CD pipeline, and building and integrating new and novel scanners and automation.
Experience Must Haves:
- 2+ years of production web development experience
- Experience developing internal tools
- A public repository of code or a portfolio of applications or websites
Technical Must Haves:
- Expertise in Django, Python 3, Linux, HTML, CSS
- Experience with Docker & Docker Swarm mode
- Experience with git, GitLab, and GitLab CI
- Familiarity with:
- jQuery, Bootstrap, React, ES6 Javascript
- SAML, LDAP
- restic, docker-machine
- wkhtmltopdf
- AWS Services and Security features
Hi,
Routematic is looking to expand beyond India, into the Phillipines, Brazil and South Africa market. Read more about us at http://www.routematic.com/" target="_blank">www.routematic.com
I am looking for a Business Head to fuel the expansion. However, given the current Pandemic situation, the candidate will initially work as a sales consultant. The consultant will have to 'earn' his/her right to setup and expand the business in the country.
The role will entail assisting me in setting up the business:
- Lead generation and deal closure: The Consultant will initiall focus on generating leads with Corporates/transport companies for sales of our SaaS Product.
- Once certain deals have been closed, the consultant role will be converted into a full time position and a full time office will be setup to service the clients and generate more leads to fuel the expansion.
Preferred Skills:
- Extensive Corpoate sales experience
- Past exposure to BPO or transport industry
- Ability to take risk and a taste for adventure - Only indivuals with ability to work as a sales consultant who are willing to work on a commission basis may apply.
React.jsAngularJS (1.x)Javascript
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Full Stack Developer - Averlon