Product Manager – Chatbot & Conversational AI

Work Mode: Full-time, in-person

Reporting To: VP – Software

Job Description

We are looking for a hands-on Technical Lead Engineer to lead the design, development, and delivery of our Head-End System (HES), Meter Data Management (MDM), and Smart Metering platform. The role requires strong backend engineering expertise, deep understanding of smart metering and utility systems, and the ability to guide a development team through architecture, implementation, integration, testing, deployment, and production support.

The ideal candidate will have practical experience building scalable IoT or utility platforms involving smart meter communication, DLMS/COSEM protocols, real-time data acquisition, validation, event processing, command execution, and integration with enterprise systems such as billing, NMS, OMS, and analytics platforms.

Key Responsibilities

• Lead end-to-end technical development of HES, MDM, AMI/AMR, and smart metering modules.
• Design scalable backend architecture for meter communication, data ingestion, validation, processing, storage, and reporting.
• Implement and guide development of DLMS/COSEM IEC 62056 based meter communication.
• Integrate with smart meters, DCUs/gateways, billing systems, NMS, OMS, analytics systems, and third-party utility platforms.
• Lead Java/Spring Boot backend development using REST APIs, messaging queues, socket programming, and distributed system patterns.
• Design high-volume data pipelines for interval data, events, alarms, billing reads, and meter health data.
• Ensure performance, scalability, fault tolerance, database optimization, and reliable production operations.
• Mentor developers, review code, define engineering standards, and guide sprint-level technical execution.
• Work with product, project, QA, deployment, and customer teams to convert utility requirements into robust technical solutions.
• Own technical troubleshooting for production issues, performance bottlenecks, device communication failures, and integration defects.
• Prepare technical documentation, architecture diagrams, API specifications, and deployment guidelines.

Required Skills

• 6+ years of software development experience, including 3+ years in smart metering, HES, MDM, AMI, IoT, or utility platforms.
• Strong hands-on experience with Java, Spring Boot, REST APIs, JDBC/JPA, multithreading, backend system design, debugging, performance tuning, and production support.
• Practical experience with DLMS/COSEM, IEC 62056, Gurux or similar frameworks, smart meter communication, meter reads, events, commands, and remote operations.
• Strong understanding of communication protocols such as TCP/IP, socket programming, FTP/SFTP, MQTT/HTTP, and related integration patterns.
• Experience with Kafka/RabbitMQ, MySQL/MariaDB, MongoDB, Redis, ClickHouse, Apache Solr, or similar messaging and data platforms.
• Knowledge of scalable architecture, including clustering, replication, load balancing, caching, retries, failover, monitoring, and large-scale time-series data handling.
• Experience leading backend engineering teams, owning technical delivery, reviewing code, and mentoring developers.
• Preferred: experience with utility/DISCOM projects, AMISP programs, billing engines, prepaid metering, NMS/OMS, energy accounting, cloud services, CI/CD, Docker/Kubernetes, observability, and cybersecurity for smart metering systems.

Education Requirement

Bachelor’s degree in Computer Science, IT, Electronics & Communication, Electrical Engineering, or a related engineering discipline is preferred. Candidates with strong hands-on HES/MDM, AMI, DLMS/COSEM, IoT, or utility software experience may be considered even with a different academic background.

Strong sales, business development and networking profile

Mandatory (Experience): Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields

Mandatory (Tech Skills 1): Must have experience engaging with startups or early-stage companies for partnerships or fundraising

Mandatory (Tech Skills 2 ): Must have experience identifying and sourcing startup deal flow or fundraising mandates

Mandatory (Tech Skills 3): Must have basic understanding of startup financing, equity structures, investor types, and fundraising models

Mandatory (Tech Skills 4): Must maintain deal pipeline, BD dashboards, and mandate records

Mandatory (Note): Must have high ownership and target-driven mindset

Preferred

Preferred (Tech Skills): Experience representing the company at events, networking forums, or startup platforms

Preferred (Education): MBA preferred

Good understanding of financial planning, budgeting, and forecasting concepts

Proficiency in Microsoft Excel (mandatory)

Ability to work with large datasets and generate insights

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

Your Tasks:

• Participate in all aspect of operation and application support.
• Work primarily in Java-on-Java Spring and web frameworks like Bootstrap and Vue.js.
• Engage and collaborate across time zones with different front-end and back-end developers.
• Working closely with your teammates on knowledge sharing and experience build-up.
• Drive development best practices with your teammates to deliver high quality solutions. 

  Your profile:

• Bachelor’s degree in computer science, information technology, or engineering with strong communication skills.
• 4+ years of experience building large-scale software applications or web applications
• Strong knowledge of Full-Stack development with Java Spring Framework and established web frameworks Bootstrap, Vue.js, React or AngularJS.
• Experience of different data stores and search engine solutions like Apache Solr or Elasticsearch and designing and implementing API web services (RESTful and SOAP-based)
• Ability to work independently and collaboratively in a multidisciplinary team environment whiles providing operational support capability.

Job Description

We are looking for a PHP Developer responsible for managing front-end services and the interchange of data between the server and the users. Your primary focus will be the development of all front UI & Business logic. You will be responsible for integrating the front-end elements built. Therefore, a thorough understanding of all front-end elements is necessary.

Responsibilities

• Integrating UI & developing Business Logic
• Good understanding of Javascript and JQuery is a must.
• Good knowledge of working with Cookies and Browser Sessions.
• Experience working with File Handling Concepts.
• Writing clean code and creating necessary components.
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Knowledge of object oriented PHP programming.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application.
• Proficient understanding of code versioning tools, such as Git.
• Experience in common third-party APIs (Google, Facebook etc).
• Google maps integration
• Working with reddis cache
• Building pixel perfect UI with html and CSS
• Good understanding of Session management in PHP
• Writing maintainable code
• Good understanding of concepts such as Lazy loading.

• If you hold experience with backend technologies such as NodeJS, MongoDB & Express. It will be a significant advantage.

Skills And Qualifications

• Strong knowledge of Core PHP. 
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Knowledge of object oriented PHP programming.
• Understanding accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Familiarity with NoSQL databases and their declarative query languages is an advantage.
• Proficient understanding of code versioning tools, such as Git.
• Minimum 2+ years' experience in PHP frontend development.

This role is Temporary full time.
Must to have:

• Minimum 5 years of QA automation experience
• Solid knowledge of Mobile application automation i
• Experience in Selenium and Appium tools and scripting language