Sales Manager_FMCG

Job Title: Full Stack & Automation Engineer (FinTech Preferred)

Location: On-site | 6 Days/Week

Salary: ₹50,000 – ₹1,50,000/month (Based on experience)

About the Role:

Nova Orbit is looking for a highly capable technical operator who can build scalable systems, automate internal workflows, and strengthen backend infrastructure for a fast-growing finance and investment ecosystem focused on unlisted markets and institutional operations.

Key Responsibilities:

• Build and manage full stack applications for internal tools, dashboards, and business operations
• Design scalable backend architecture with strong system design, APIs, database, and security practices
• Deploy and manage cloud infrastructure across AWS / Azure
• Automate repetitive tasks across departments including operations, CRM, finance, reporting, and customer workflows
• Build workflow automation systems, integrations, bots, and process pipelines
• Improve efficiency by reducing manual processes through technology

Required Skills:

• Strong full stack development (Frontend + Backend)
• Deep backend architecture and system design expertise
• AWS / Azure cloud deployment and infrastructure management
• Proficiency in Python, Node.js, JavaScript/TypeScript, SQL
• API development, microservices, database optimization
• Automation tools like Zapier, n8n, Make, Power Automate, Selenium, or custom scripting
• Workflow design, process mapping, task automation, and RPA concepts
• DevOps, CI/CD pipelines, Docker, Git
• Strong analytical and problem-solving skills

Preferred:

• FinTech / BFSI experience (payments, investment platforms, compliance, CRM automation)
• Experience with internal business process automation across multiple departments

Ideal Candidate:

A systems-driven builder who can combine software engineering, backend scalability, cloud expertise, and workflow automation to optimize company-wide operations.

https://loopx.redstring.co.in/form/6a044e6103b64ed11120a12d

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

BD Software Distribution Pvt. Ltd. is a leading Value Added Distributor (VAD) in the Indian market, offering industry-leading consumer, SMB, and Enterprise-level solutions. We are the Country Partner for top brands in the cybersecurity industry, including Bitdefender. With a strong partner network and technical expertise, we provide comprehensive protection against malware and cyber threats to government organizations, businesses, and consumers. With over 750,000 users in India, we are committed to helping achieve cyber peace.

Job Overview

We are seeking a Renewal Specialist to join our team at BD Software Distribution Pvt. Ltd. This role involves managing the renewal process for our software solutions and ensuring customer satisfaction. The ideal candidate should have 1 to 3 years of experience in a similar role, strong communication skills, and a customer-centric approach. This is a full-time position based in Navi Mumbai, Maharashtra, India.

Qualifications and Skills

1 to 3 years of experience in a Renewal Specialist or similar role

Strong understanding of software solutions and the renewal process

Excellent communication and interpersonal skills

Customer-centric approach with a focus on delivering high-quality service

Ability to build and maintain relationships with customers

Strong problem-solving and negotiation skills

Ability to work collaboratively in a cross-functional team environment

Proficiency in CRM software and MS Office

Attention to detail and strong organizational skills

Roles and Responsibilities

Manage the renewal process for software solutions, ensuring timely renewals and customer satisfaction

Develop and maintain strong relationships with customers, understanding their needs and addressing any inquiries or issues

Provide product knowledge and recommendations to customers, ensuring they are maximizing the value of our solutions

Collaborate with internal teams, including Sales and Support, to achieve renewal targets and resolve customer concerns

Track and monitor customer accounts, identifying opportunities for upselling and cross-selling

Prepare and present reports on renewal activities, highlighting trends, challenges, and opportunities

Stay up-to-date with industry trends and competitive landscape to contribute to product enhancements and market positioning

Maintain accurate and updated customer information in the CRM system

Summary:

The Learner Company is an education start-up that designs personalized learning experiences by integrating them with the best of what technology offers. We are currently building an online learning engine to host adaptive online courses, simulations, and multiplayer games for institutional partners. We are now in the software development stage of the project.

We are looking for a full-stack developer to join our development team. The developer will be responsible for the overall development and implementation of front and back-end software applications. Their responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration.

We are looking for an individual who is optimistic about technology and people, is open to and excited by new ideas, and considers themselves a life-long learner.

Responsibilities:

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.

Required Competencies:

• Bachelor’s degree in computer engineering or computer science.
• Previous experience as a full stack engineer.
• Advanced knowledge of front-end languages including HTML5, CSS, TypeScript, JavaScript, C++, JQuery, React.js and Next.js.
• Knowledge of relational database systems and SQL.
• Familiarity with AWS architecture and working knowledge of services like S3, SES, EC2, RDS and more.
• Proficient in back-end languages including Java, Python, Rails, Ruby, .NET, and PHP.
• Advanced troubleshooting skills.
• Familiarity with MS Word, Excel, PowerPoint, Notion, Veed.io, Linear, Intercom, Plateau, and Miro.
• A strong belief that a team as a whole is greater than the sum of its parts.
• Excellent leadership, communication, and organization skills
  
  

Experience Needed: 2+ Years

Location: Bengaluru

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.

https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
•  

Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
•  
•  

Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
•  
•  

• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
• Communicate with product designers and developers to understand product details and documentation requirements.
• Gather and analyze technical and product information to document new or changing product functionality.
• Produce high-quality documentation that is appropriate for its intended audience
• Create video tutorials, help manuals to help end-users use applications
• Write easy-to-understand user interface text, online help, and guides
• Good command over the English language
• Excellent skills in content presentation
• Hardworking & Committed
• Self-Learner

Skills we are looking for :

- Experience in developing full-stack applications at scale in ReactJs/AngularJs & NodeJs.

- Strong knowledge and experience in HTML(5), CSS, SCSS, and Advanced JavaScript

- Good knowledge of coding RESTful APIs.

- Strong knowledge of Web Storage (Cookie, Local Storage, and Session Storage)

- Knowledge of modern authorization mechanisms, such as JWT

- Familiarity with modern front-end build pipelines and tools

- Ability to work in a lean-agile development environment.

Good to know :

- Using GIT

- Knowledge of AWS

- Familiarity with GraphQL will be a brownie point

• Substantial experience in building large complex and performant web applications using HTML5, CSS3, Typescript and Javascript across multiple browsers (Especially IE11).
• Experience in frameworks such as React (Redux, Redux Thunk or Saga, React Router, React Hooks) , Node JS and good understanding of the basics of these frameworks and their life cycles.(MUST HAVE)
• Experience in frameworks like Bootstrap and CSS pre-processors like SASS and LESS is desirable.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Knowledge to handle real-time async data would be a plus.
• Good knowledge on build tools like Webpack and Gulp
• Good knowledge on testing tools like Jest, Cypress, Jasmine, Karma, etc
• Experience in Git source control 
• Deeper understanding of Chrome Dev Tools.
• Deeper knowledge of UI optimizations and performance.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Experience leading multi engineer projects and mentoring junior engineers.
• Command an impressive portfolio of the latest UI technologies is a plus