Sales Manager

Role Summary

We are looking for a skilled DevSecOps Engineer to design, implement, and secure scalable CI/CD pipelines and cloud infrastructure on Google Cloud Platform. The role focuses on secure application delivery using Cloud Run, GKE, Terraform, and integrated DevSecOps practices to ensure compliance, reliability, and performance.

Key Responsibilities

• Design and manage secure CI/CD pipelines using Cloud Build, Jenkins, or Tekton
• Provision and manage GCP infrastructure using Terraform (IaC)
• Deploy and manage containerized applications on Cloud Run and GKE
• Implement container security, vulnerability scanning, SAST/DAST, and dependency scanning
• Enforce IAM, VPC, and cloud security best practices
• Monitor, log, and troubleshoot environments for performance and reliability
• Enable development teams with DevSecOps frameworks and governance standards

Relevant Skills

• Cloud: Google Cloud Platform (GKE, Cloud Run, IAM, VPC, Cloud Build, Artifact Registry)
• CI/CD Tools: Jenkins, Tekton, Cloud Build
• Infrastructure as Code: Terraform
• Containers & Orchestration: Docker, Kubernetes (GKE)
• Security Tools: Checkmarx (SAST/DAST), FOSSA, container vulnerability scanning tools
• Monitoring & Observability: GCP Operations Suite (Cloud Monitoring & Logging)
• Version Control: Git, branch and release management strategies
• Other: DevSecOps practices, compliance automation, release orchestration

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

What you will do?

Project Management

• Work with the product management team to create an engineering roadmap that aligns with the product roadmap. 
• Translate engineering roadmap into executable internal projects, and own the end-to-end execution of these projects.
• Plan, execute and deliver projects as per schedule, content, and quality metrics.
• Manage the day-to-day activities of the engineering team using Agile practices.
• Keep stakeholders continually updated on the progress of projects and operations.
• Track and report engineering health metrics (such as bugs by severity, production incidents etc.)

People Management

•  Hire and mentor a team of engineers
•  Manage learning and development, and performance of your team.
•  Own, Conceptualize and Build a tech-focused team

Technical Work

•  Core stakeholder to all technical design and architecture of team.
•  Review code, test plans, and deployment plans.
•  Focus and Strengthen all aspects of reliability

What we look for?

Must Haves

• Experience in telecom messaging software systems.
• Experience in distributed and scalable systems.
• Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress.

Good to Have

• Experience in telecom messaging software systems.
• Experience in distributed and scalable systems.
• Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress

• 3+ years of Experience majoring in applying AI/ML/ NLP / deep learning / data-driven statistical analysis & modelling solutions.
• Programming skills in Python, knowledge in Statistics.
• Hands-on experience developing supervised and unsupervised machine learning algorithms (regression, decision trees/random forest, neural networks, feature selection/reduction, clustering, parameter tuning, etc.). Familiarity with reinforcement learning is highly desirable.
• Experience in the financial domain and familiarity with financial models are highly desirable.
• Experience in image processing and computer vision.
• Experience working with building data pipelines.
• Good understanding of Data preparation, Model planning, Model training, Model validation, Model deployment and performance tuning.
• Should have hands on experience with some of these methods: Regression, Decision Trees,CART, Random Forest, Boosting, Evolutionary Programming, Neural Networks, Support Vector Machines, Ensemble Methods, Association Rules, Principal Component Analysis, Clustering, ArtificiAl Intelligence
• Should have experience in using larger data sets using Postgres Database. 

Wanted React Native Developer
We are looking for Junior and Senior React Native developer interested in building mobile apps for both the iOS and Android platforms.The candidate should be able to build high-quality, and performant applications with good coding standards and according to design.The developer must be skilled in development, writing clean and scalable code, and documenting functionality.

1 - 3 years

Any Graduate

Hyderabad

1. Experience with React Native skills such as Redux/Mobx, GraphQL, Animation, Authentication, etc.
2. Must have built Mobile apps that are deployed to App store and google play store.
3. Hands-on experience in using Hooks for functional components with the State, Pure Components , etc.
4. Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
5. Experience with automated testing suites, like Jest or Mocha
6. Should have the ability to integrate third-party libraries and APIs.
7. Familiarity with code versioning tools such as Git.
8. Good knowledge of React Native and its core Principles.

1. React Native
2. Mobile Application Development
3. IOS Development
4. Javascript
5. Android Development
6. React.Js

• 12th Pass/Any graduates
• Min 1 year of work experience is required
• Candidates with excellent communications
• Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
• Flexible with Night shifts
• Location - Andheri (East)