Graphic Designer

About HighLevel

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 600+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home

We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

About the team

The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. 

The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc. 

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focused on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• We take care of our team so our team can take care of our users
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
• We empower thousands of businesses with over 100M GMV.

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis. You must be experienced in building highly scalable and resilient systems that can meet our customer needs.

Type - Full Time (Remote in India)

Your Responsibilities

1. Responsible for developing scalable backend services for memberships products.
2. Taking the lead in designing, developing and managing APIs, services.
3. Creating / customizing various components and web applications in Vue.js
4. Work with a great team of developers, designers and QA testers.
5. Reviewing, writing clean, tested, manageable code for services that scale to affect thousands of users everyday.
6. Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.

Your Core Skills

1. Solid Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
2. Proficient in building scalable applications and should be comfortable understanding the flow of the software.
3. Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build backend services.
4. Ability to design and build web services, and integrations with third parties through API
5. Proficient understanding of code versioning tools such as Git / SVN

Additional Skills

1. Experience with GCP technologies.
2. Experience with Stripe integrations.
3. Experience building media streaming applications.

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Requirements

• Previous experience in developing MEAN stacks
• Proficiency in JavaScript, HTML, and CSS
• Strong expertise in JavaScript, NodeJS, ExpressJS, Restify, and related technologies
• Database management and server-side programming expertise
• Knowledge of testing procedures, design principles, and frameworks for web development
• Understanding of front-end frameworks like Bootstrap and Material Design, as well as HTML and CSS
• The ability to design both front-end and back-end process
• The capacity for teamwork and effective communication
• Knowledge of version control (SVM, Git)
• Consumer web development experience for high traffic, Public Facing web applications

We are a technology company, at a stage where we are moving fast ahead. We have been enabling enterprises to derive the value of Data Science and technology. At Lumiq, we are thinking every day about how to use the latest technology and concepts to build products which can help our customers and enterprises in all aspects of their businesses.

We create Data oriented enterprise applications. The applications must be scalable and robust. This position creates the exact kind of enterprise applications which are easy to configure and manage from the end-user perspective. The integration with all the different services and APIs plays an important part in the whole architecture.

Eligibility

Experience and Qualification

• 2-5 Years of experience with Drools/Kofax Workflow.
• Java Microservices: 2-3 years Spring Boot, Spring Integration or Batch.
• Working knowledge of Databases
• Design and develop high-volume, low-latency applications for critical systems, delivering high-availability and performance.
• Write well designed testable, efficient code, and ensure that the designs comply with specifications.
• Bachelor's Degree in Computer Science or equivalent

Must Have Skills

• Java
• Drools
• Any Relational Database
• GIT

• 6 - 10 years’ experience in Oracle EBS (Techno-Functional)
• Experience in implementation, Support, and upgrade projects
• Experience at least in 2 R12.2 upgrade projects.
• Experience in Oracle EBS R12.2.7 or Higher versions of R12.
• Strong knowledge in SQL/PLSQL, Reports, Forms, and workflow. OAF is added advantage.
• At least 40% functional knowledge in SCM and Manufacturing (Modules: PO, OM, INV, WIP, BOM, Quality and Engineering)
• Excellent verbal and written communication skills