Process Associate Trainees

Location: Chennai (Hybrid)

Commitment: Minimum 2 Years (Excluding 3 months of Probation)

Experience Level: Fresher / Entry Level

Job Overview:

We are looking for a skilled and versatile System Administrator with strong expertise in Windows and Linux environments, along with working knowledge of cloud infrastructure, cybersecurity, automation, and AI/ML systems.

The ideal candidate should be capable of handling enterprise IT infrastructure, supporting multi-cloud environments, and contributing to AI/ML deployment and integration activities. Strong communication skills and the ability to collaborate with technical and client-facing teams are essential.

Key Responsibilities:

• Manage and maintain Windows and Linux server environments ensuring stability, performance, and security.
• Support deployment, configuration, and administration of IT infrastructure components across on-prem and cloud environments.
• Monitor system health, troubleshoot issues, and ensure high availability of services.
• Work with cloud platforms such as AWS, Microsoft Azure, and Google Cloud.
• Assist in implementation of security solutions including IAM, firewalls, endpoint protection, and SIEM tools.
• Develop and maintain automation scripts using Python, PowerShell, or JavaScript.
• Support deployment and integration of AI/ML models into production environments.
• Collaborate with engineering and development teams to optimize infrastructure and application performance.
• Participate in technical discussions, documentation, and client support activities when required.

Required Skills & Qualifications:

• Strong knowledge of Windows and Linux system administration.
• Good understanding of networking, servers, and cloud fundamentals.
• Experience or exposure to AWS, Azure, or GCP.
• Proficiency in scripting languages such as Python, PowerShell, or JavaScript.
• Basic understanding of cybersecurity principles and system hardening.
• Familiarity with AI/ML concepts and deployment workflows is an advantage.
• Strong analytical and troubleshooting skills.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Experience with virtualization and containerization (VMware, Docker, Kubernetes).
• Knowledge of CI/CD pipelines and DevOps practices.
• Exposure to MLOps concepts and model deployment workflows.
• Understanding of monitoring tools and logging systems.
• Experience working in hybrid or enterprise IT environments.

What We Offer:

• Exposure to enterprise-level infrastructure and cloud environments.
• Opportunity to work on real-world AI/ML integration projects.
• Structured career growth into Cloud, DevOps, Security, or AI/ML engineering roles.
• Collaborative work environment with hands-on learning opportunities.
• Competitive compensation and long-term growth path.

Who Should Apply:

• Freshers or candidates with up to 2 years of experience.
• Candidates passionate about system administration, cloud computing, and AI/ML.
• Individuals eager to work in infrastructure-heavy, production environments.
• Strong communicators who can work in team-oriented and client-facing roles.

We are looking "Network Engineer" for Reputed Client @Permanent Role.

Experience: 1 - 3 Yrs

Job Responsibilities

•VISE will work with field engineers on a technical level to troubleshoot and restore service to customer location

•VISE will give technical direction to field engineers remotely.

•A VISE engineer will be assigned ownership of a task and will be responsible for driving final resolution.

•A VISE engineer is expected to work in a team capacity, assisting other team members both technically and administratively.

•The VISE team will be expected to document VISE action plans (VAP) to field engineers

•VISE will have the ability to generate collaboration sessions with field engineers and or customers to troubleshoot and restore Cisco devices

•The VISE Engineer will record the initial details, subsequent updates throughout the duration of the task, document resolution and close the task upon completion of the necessary actions.

•VISE will be expected to perform “queue prep” prior to the start of shift, adding descriptions or pushing dispatches to other queues.

•VISE will be expected to stay 30 minutes after “queue end” in the event a dispatch needs to be handed over to the following theater.

•The VISE Engineer will maintain continuous contact with the Field Engineer throughout the resolution process for Tasks, including but not limited to, advising on the progress of the Task, and providing resolution of the Task

•Escalating with Cisco’s logistics organization on missing or late part deliveries

•Escalating to upper tier support (VSET or TAC) when reaching the end of knowledge limit within a timely and concise manner per procedures

•Providing logistics instructions and Customer details to the FE

•VISE team will be expected to take both minimal to moderately technical and administrative escalation from other teams, field engineers and customer

•Tracking field engineers when they do not make contact with VISE at committed ETA.

Specific tasks may include but shall not be limited to:

•Facilitating the replacement activity between the End User Location and FE

•Loading firmware/IOS images to Cisco devices/servers

•Applying customer configurations to cisco devices/servers

•Minimal to moderate level of troubleshooting different scenarios encountered during RMA replacement or troubleshooting only call (FE only sent out on dispatch)

Required skillsets and experience:

•1 – 3 years’ experience conducting remote technical support with business customers

•Knowledgeable in Cisco OS / UCSM GUI / CIMC

•Knowledgeable in UCS Server hardware troubleshooting (FRU component level; B & C series)

•Knowledgeable in Cisco device hardware troubleshooting (FRU component level; including but not limited to Route, Switch, ASA, Telepresence, etc.)

•Experience loading firmware/IOS images to Cisco devices/servers

•Experience applying customer configurations to Cisco devices/servers

•Minimal to moderate level of troubleshooting different scenarios encountered during RMA replacement or troubleshooting only call (FE only sent out on dispatch)

•Restoration from common or failed upgrades

•Excellent customer service and phone skills

•Very strong English language written and verbal skills

Location : Hyderabad & Chennai - Remote

Detailed JD

Requirements and Skills

• Actively participate in Agile ceremonies (Standups, Refinements, Retrospectives, Planning, and Requirement discussions)
• Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders
•  Provide innovative solutions to complex problems
• Design, develop and modify software applications/systems according to specifications
•  Develop technical documentation including services, object, and data model
• Create high-quality code and perform code reviews
•  Create unit and integration tests to ensure the code quality and functionality
•  Proactively learn and share knowledge of technology and compare the advantages and disadvantages of alternative solutions/technologies
• Help onboard new team members.

• Strong knowledge in .NET application development with hands-on experience in .Net core and azure.
• Good knowledge in front-end design (HTML5, CSS (SASS/LESS), Bootstrap, JQuery.
• Develop code based on design/architectural patterns, adhere to coding standards.
• Experience in developing and using RESTful Services and APIs.
• Knowledge of using Git and Version Control Systems.
• Testing and debugging with unit tests.
• Understanding of Agile methodologies. 
• Mandatory skills: NET Core, http://asp.net/" target="_blank">ASP.NET, C#, LINQ, Entity Framework, MS SQL, HTML5, JavaScript, jQuery.

PayGlocal is building the next-gen payments stack for a globally connected world. That is how we derive our name and motto – Stay Local, Pay Global. Our vision is to build a state-of-the-art payments stack that helps businesses worldwide collect payments from customers around the world in the best way possible. 

We are a well-funded early-stage startup with a passion to grow and a commitment to solving payments-related challenges in an innovative way. And we are hiring talent to join our early team to grow together. Work with smart, passionate, and fun-loving folks.

Position Summary

Passionate and creative designer who will design, develop, manage, build, and maintain internal websites and applications using Webflow.

What will you work on?

• Provide development and design on internal web applications through Webflow.
• Work closely as a project team to iterate on UI/UX designs.
• Participate in all aspects of the software development lifecycle.
• Develop custom code in Webflow to add functionality or integrate third-party tools and APIs.
• Work collaboratively in an Agile environment.
• Ensure the technical feasibility of UI/UX designs.
• Debug and troubleshoot technical issues.
• Provide hands-on support with web development and maintenance as needed.
• Build reusable code and libraries that drive complex web applications.
• Optimize applications for maximum speed, scalability, SEO and responsiveness.
• Conduct testing of completed applications, websites and software to assess user experience.
• Write custom HTML, CSS and JavaScript for existing websites and applications. Must be comfortable with React.js
• Keeping up with the latest technological advancements in web and mobile app development
• Willing to commute to Bangalore office
• Should be able to join immediately

Qualifications

• Working experience – 2 to 4 years.
• Proven experience with WebFlow development.
• Experience in creating wireframes using Figma.
• Strong HTML5, CSS3 and JavaScript.
• Advanced CSS, animations, and responsiveness.
• Excellent communication and time management skills
• Strong attention to detail and ability to work collaboratively with cross-functional teams.

• Creating cost effective, scalable, agile processes that can cater to increased production across multiple business units
• Collaborating closely with the Designers, the Business Analyst(s) and the Merchandiser(s) for the same
• Ensuring that both the raw material and finished goods meet the quality benchmarks of the company (quality benchmarks and documentation will also be your accountability)
• Bringing in more robust quality measures to the entire production process - from procurement to finishing
• Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
• Motivating and upskilling the teams and ensuring smooth communication and collaboration at all times
• Ensuring that the suppliers are able to fulfill the fabric and raw material requirements on time and that there are no delays on their front because of capacity issues
• Ensuring that the internal infrastructure/ production capacities and capabilities and external capacities (supplier networks and their infrastructure) are ready to handle the forecasted production requirements (which is planned 365 days in advance)
• Constantly partnering with suppliers, local authorities and internal teams such as Technology, Finance, HR, Legal etc
• Ensuring that the processes and their interface with technology stays updated with changing times
• Submitting pricing proposals and production cost estimates
• Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
• Partnering closely with the leadership team and Finance to ensure that the production planned and executed is as per the business targets
• Driving a strong execution culture within the team so as to ensure that delivery is as per the production planned / launch plan
• Working closely with the legal team to ensure that all requisite paperwork/documentation safeguarding the company with new/old - vendors/suppliers/ fabricators against delays, quality defects etc are in place beforehand and retrospectively

Desired Candidate Profile

• MBA/ Masters in Supply Chain/ Planning/Production/ Operations
• Prior experience as an Operations lead for a manufacturing concern preferably in an ecommerce set up
• Experience in handling transitions (location as well as team transitions ) and setting up teams from scratch
• 12+ years of relevant experience (preferable)    

 What you need to have:

• Minimum of 4 years (and above) experience in modern UI frameworks like ReactJS web/Native
• Experience and expertise in HTML, CSS and Javascript
• Familiar with UI design concepts and user interface design
• Experienced user of the GIT/GITHUB repository
• Experience with hands on UI development
• Experience in modern UI frameworks like ReactJS web/Native

• Strong knowledge of JavaScript.
• Knowledge of and its frameworks.
• Knowledge of NodeJS deployment over servers like AWS, the digital ocean.
• Good understanding of relational databases. Having experience with MongoDB will be an advantage.
• Proficiency in handling server-side development, deployment, and debugging.
• Having worked in socket programming is an added advantage.
• Good understanding of code versioning tools, such as Git.

Pepper (http://www.pepper.org.in/">www.peppercontent.in) is building India’s largest content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories, 40+ content verticals, and 40+ global languages. Over the past 3 years, we’ve worked with brands like Adobe, upGrad, Swiggy, Dunzo, BusinessWorld, Digit,  Shiksha.com, Rapido, BookMyShow, UrbanClap, Yatra, Bewakoof, YourStory, Bharat Matrimony, and 300+ other brands. We have over 30,000+ writers and graphic designers who have applied to Pepper so far, who form part of the ‘Pepper Cloud’.

We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery, and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. 

Job Responsibilities:

• Oversight of recruitment delivery and operations. Partner closely with the business teams to ensure
• Sourcing and hiring strategies are aligned with People’s strategies.
• Use industry knowledge and experience to identify and attract the best talent in technical or business
• baseline.
• Determining current hiring needs and producing forecasts
• Develop a sustainable talent acquisition and hiring plans and strategies
• Create, organize, and implement new and enhanced recruiting and selection processes/tools to drive efficiency and improve the quality of hires
• Develop and oversee innovative sourcing strategies to attract talent from non-traditional and/or diverse talent pools
• Actively leverage a network/user group base to promote the brand and tap into potential talent.
• Plan procedures for improving the candidate experience
• Suggest measures for improving employee retention

The ideal candidate must -

• At least 4+ years of experience in Talent Acquisition or similar TA role - Experience in Tech hiring is a big plus.
• Experience in hiring for Start-ups is a must.
• In-depth knowledge of full-cycle recruiting and sourcing.
• Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
• Have excellent verbal, written communication, and presentation skills.
•  Have a willingness to be flexible: Works beyond what is described in the job description.