Sales Manager

Tech Lead

Full Stack, Architecture & Client Delivery

📍 Mumbai (On-site) | Full-time | 5-6 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Tech Lead who will own the technical direction of full stack engagements, lead a small pod of engineers, and represent Unico Connect directly in front of customers.

The mandatory requirement for this role is hands-on production experience as a senior or lead engineer building full stack web applications with React on the frontend and either Node.js or Python on the backend.

The role is hands-on.

Expect to spend meaningful time on architecture, complex implementation, and code reviews, while also driving delivery, mentoring a pod of 3 to 6 engineers, running client conversations, and contributing to solutioning on new opportunities.

A typical week includes a design review on a new module, a working session with a client product owner, paired implementation on a complex flow, and pre-sales input on an active opportunity.

Responsibilities:

Solutioning and Architecture

Own end-to-end architecture for client engagements: system design, API contracts, data models, integrations, deployment topology, and trade-off analysis.

Document and defend decisions in writing and in client reviews.

Hands-on Full Stack Delivery

Lead by example on complex modules, performance-critical paths, and high-risk areas of the system using React (with Next.js where relevant) and Node.js (Express, NestJS) or Python (FastAPI, Django, Flask).

Database Design and Performance

Drive PostgreSQL schema design, indexing strategy, query optimisation, migrations, and capacity planning.

Set the standard for data modelling across the pod.

Cloud and Infrastructure

Set up and operate production workloads on AWS, GCP, or Azure.

Make and own decisions on compute, storage, networking, CI/CD pipelines, observability, and cost.

Code Quality and Engineering Standards

Run code reviews, define engineering conventions, and raise the quality bar across the team.

Set the standard for testing, linting, branching, release management, and incident response.

Team Leadership and Mentorship

Lead, mentor, and grow a pod of 3 to 6 engineers.

Plan sprints, unblock the team, run retros, and own delivery commitments.

Client Engagement

Act as the primary technical point of contact for the client.

Run technical discussions, present trade-offs, manage scope and risks, and keep stakeholders informed in writing.

Pre-Sales and Solutioning

Partner with sales and account leadership on new opportunities, including discovery calls, effort estimation, architecture diagrams, and solution write-ups.

AI-Assisted Development

Use Claude, Cursor, and similar tools day to day.

Set the standard for the team on prompts, patterns, AI-assisted code review, and where these tools are and are not appropriate.

AI Feature Delivery

Where an engagement calls for it, design and ship LLM-based features into production, including prompt design, retrieval pipelines, evaluation, observability, and guardrails.

Requirements:

Hands-on Full Stack Production Experience as a Senior or Lead Engineer (Mandatory)

Must have personally built and shipped production web applications using React on the frontend and either Node.js or Python on the backend.

POCs, internal tools, and coursework do not qualify.

5 to 6 Years of Professional Software Engineering Experience

Including at least 1 to 2 years in a tech lead, team lead, or senior engineering role with direct responsibility for technical decisions and team output.

Hands-on Cloud Experience on at Least One of AWS, GCP, or Azure

Including deploying and operating production workloads.

Comfort with at least three of: EC2 or equivalent compute, S3 or equivalent object storage, Lambda or serverless functions, RDS or managed databases, CloudFront or equivalent CDN, IAM, VPC.

Strong Proficiency in JavaScript and TypeScript

With React and Next.js (SSR, SSG, app router) on the frontend, and either Node.js (Express, NestJS) or Python (FastAPI, Django, Flask) on the backend.

API design experience across REST and GraphQL.

Willingness and demonstrated ability to pick up the other backend stack as engagements demand.

Production Experience with Docker, Git-Based Workflows, and CI/CD Pipelines

(GitHub Actions, GitLab CI, CircleCI, or equivalent).

Strong PostgreSQL Skills

Schema design, normalisation, indexing, query performance, migrations, and at least one production system where you owned the data model end-to-end.

Caching and Event-Driven Architecture

Hands-on with Redis (or equivalent) for caching and session management, and message queues or event-driven patterns (RabbitMQ, SQS, Kafka, or NATS) for asynchronous workflows.

AI and LLM Feature Delivery in Production

Experience designing and shipping at least one AI feature to production, covering prompt design, retrieval-augmented generation (RAG), embeddings, evaluation, observability, and guardrails.

POCs and demos do not qualify.

System Design Depth and End-to-End Ownership

Able to take an ambiguous problem, break it into components, evaluate alternatives, produce an architecture that holds up under review and load, plan execution, and ship to production with limited supervision.

Excellent Written and Spoken English

Experience working directly with international clients.

Confident, clear, and firm in stakeholder communication.

Comfortable presenting to senior stakeholders, pushing back where needed, and managing expectations across time zones.

Job Title: QA Automation Engineer

Location: Andheri, Mumbai

Experience: 2 to 4 Years

Work Mode: 5 Days Work From Office (WFO)

Joining: Immediate Joiners Preferred

Job Overview:

We are looking for a proactive and detail-oriented QA Automation Engineer with 2 to 4 years of experience. The ideal candidate must have solid experience in automation testing, strong command over SQL, and hands-on proficiency in API testing using Postman. This is a full-time on-site role based in Andheri, Mumbai, and we are open to candidates from diverse project backgrounds as long as the core skills are strong.

Key Responsibilities:

• Develop and maintain automated test cases for APIs and backend systems.
• Perform end-to-end API validations using Postman including request construction, response validation, and chaining requests.
• Write and optimize SQL queries to validate business logic and data integrity in backend systems.
• Collaborate closely with developers, business analysts, and QA team members to define test requirements.
• Track, report, and follow up on bugs and issues using tools like JIRA or similar.
• Ensure timely regression, smoke, and sanity testing before every release.
• Participate in Agile ceremonies and contribute to improving testing processes and coverage.

Mandatory Skills:

• 2–4 years of experience in Automation Testing
• Strong knowledge of SQL and ability to write complex queries
• Practical, hands-on experience with Postman for API Testing
• Solid understanding of software QA methodologies, tools, and processes
• Familiarity with Agile development and continuous testing workflow

Nice to Have (Not Mandatory):

• Experience in any programming language (e.g., Python, Java)
• Exposure to test automation frameworks (e.g., PyTest, Selenium, RestAssured)
• Familiarity with CI/CD tools like Jenkins or Git
• Basic knowledge of performance testing tools like JMeter

Other Details:

• Location: On-site at our Andheri office in Mumbai
• Work Mode: Full-time | 5 days working (Monday to Friday)
• Notice Period: Immediate joiners preferred
• Candidate Preference: Only Mumbai-local candidates with relevant background will be considered

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
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ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

• Proven 3+ years of experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills.

Responsibilities

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

Skills and Qualifications

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development