Windows Product Development

Job Title : Data Scientist – NLP & LLM

Experience Required : 4 to 5+ Years

Location : Gurugram

Notice Period : Immediate Joiner Preferred

Employment Type : Full-Time

Job Summary :

We are seeking a highly skilled Data Scientist with strong expertise in Natural Language Processing (NLP) and modern deep learning techniques. The ideal candidate will have hands-on experience working with NER, RNN, LSTM, Transformers, GPT models, and Large Language Models (LLMs), including frameworks such as spaCy.

Mandatory Skills : NLP, spaCy, NER (Named-entity Recognition), RNN (Recurrent Neural Network), LSTM (Long Short-Term Memory), Transformers, GPT, LLMs, Python

Key Responsibilities :

• Design and implement NLP models for tasks like text classification, entity recognition, summarization, and question answering.
• Develop and optimize models using deep learning architectures such as RNN, LSTM, and Transformer-based models.
• Fine-tune or build models using pre-trained LLMs such as GPT, BERT, etc.
• Work with tools and libraries including spaCy, Hugging Face Transformers, and other relevant frameworks.
• Perform data preprocessing, feature extraction, and training pipeline development.
• Evaluate model performance and iterate with scalable solutions.
• Collaborate with engineering and product teams to integrate models into production.

Required Skills :

• 4 to 5+ years of hands-on experience in Data Science and NLP.
• Strong understanding of NER, RNN, LSTM, Transformers, GPT, and LLM architectures.
• Experience with spaCy, TensorFlow, PyTorch, and Hugging Face Transformers.
• Proficient in Python and its ML ecosystem (NumPy, pandas, scikit-learn, etc.).
• Familiarity with prompt engineering and fine-tuning LLMs is a plus.
• Excellent problem-solving and communication skills.

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Position Title:  Account Executive- 3 Positions (SaaS – US Market)

Experience Level: 5–8 Years

Industry: B2B SaaS

Sales Segment: Small & Medium Businesses (SMB)

Market: United States

Employment Type: Full-time

5 days working

Location: Bangalore, work from the office

Key Responsibilities

• Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers
• Handle inbound and outbound leads, including cold outreach
• Conduct product demos, discovery calls, and negotiations
• Build and manage a healthy sales pipeline and accurate forecasts
• Consistently achieve or exceed monthly and quarterly quotas
• Maintain accurate CRM records and sales activity tracking

Required Qualifications

• 3–8 years of experience as an Account Executive in B2B SaaS
• Strong experience selling to SMB customers (not enterprise-only profiles)
• Direct exposure to selling in the U.S. market
• Proven track record of quota achievement
• Excellent communication, negotiation, and closing skills
• Hands-on experience with CRM tools such as  HubSpot
• Strong understanding of U.S. buyer behavior and SMB needs

Preferred Qualifications

• Experience in fast-paced SaaS startups or growth-stage companies
• Familiarity with high-volume deal environments ($5k–$100k ARR)
• Strong consultative selling approach
• Strong understanding of U.S. buyer behavior and SMB needs

Job Title: Senior Software Developer – Agentic AI / Backend

Location: Bangalore (Work from Office)

Experience: 5–8 Years

About the Role

We are looking for a highly skilled Software Developer to build next-generation agentic AI systems that automate and enhance customer support experiences. The role involves designing intelligent systems that can reason, retrieve knowledge, and perform automated actions by integrating with enterprise services and APIs.

Key Responsibilities

• Design and develop backend services using Node.js/TypeScript and Java (Spring Boot).
• Build scalable microservices and REST APIs that integrate with internal systems.
• Develop LLM-powered workflows, including RAG (Retrieval Augmented Generation) and AI agent capabilities.
• Implement workflow orchestration, session/context management, and automation logic.
• Integrate services with databases, APIs, and enterprise systems.
• Ensure scalability, security, monitoring, and reliability of production systems.
• Collaborate with cross-functional teams including Product, Data, and Engineering.
• 
  

Required Skills

• 5–8 years of backend development experience.
• Strong experience with Node.js/TypeScript and Java (Spring / Spring Boot).
• Experience building microservices, APIs, and distributed systems.
• Hands-on exposure to Generative AI, LLMs, or RAG-based systems.
• Good understanding of SQL/NoSQL databases.
• Familiarity with Docker, Kubernetes, CI/CD pipelines, and Git.
• Strong problem-solving and collaboration skills.
• 
  

Preferred Skills

• Experience with LangChain, OpenAI APIs, or similar LLM platforms.
• Exposure to AI agent architectures or automation frameworks.
• Knowledge of vector databases, embeddings, and semantic search.
• Experience working in large-scale production systems.

• Notice Period: Immediate to 30 days preferred.

Responsibilities:

• Design multi-tier Elasticsearch architecture (hot/warm/cold/frozen) with ILM.
• Architect Active-Active/Passive HA and DR across production and disaster recovery data centers.
• Define and implement observability standards, data schemas, naming conventions, and ILM policies per domain.
• Develop and manage ingestion pipelines using Logstash, Beats, and Elastic Agent
• Parse and enrich structured/unstructured logs; implement scalable and fault-tolerant pipelines.
• Deploy and configure Elastic APM agents for Java/.NET/Python services
• Ensure end-to-end distributed tracing, span enrichment, and service dependency mapping
• Optimize trace sampling, error logging, and business transaction visibility
• Design end-to-end observability solution using Elastic stack: log analytics, metrics, traces, APM, and ML.
• Integrate machine learning for anomaly detection.
• Oversee implementation of distributed tracing and service mapping. Ensure that every critical banking transaction can be traced end-to-end.
• Drive adoption of observability standards (SLOs/SLIs, tagging, dashboards).

• Experience in mobile application development 
• Experience in Objective C, Swift, XCode, etc
• Experience in developing/programming mobile apps on iOS platform
• Experience in lead development of IOS development
• Strong CS fundamentals,

• Developing and refining prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts
• Owning the successful delivery of your roadmap and co-owning the success of the overall products
• Effectively identifying and managing cross-team dependencies
• Building effective relationships that matter with engineering, design, QA and a variety of cross-functional stakeholders
• Developing communications material, value propositions, and high-level strategic justification to help explain the why of your product both internally and externally
• Developing relationships with customers and prospects, gathering and understanding customer feedback on existing products and products in development
• Communicating the vision of the product, value proposition and releasing goals to the cross-functional team as part of the release planning process

Desired Candidate Profile

• Bachelor’s degree
• 2 Years of product management experience, including cloud/SaaS product
• Preferably 5 Years of product management experience, including cloud/SaaS product
• Healthcare Experience
• Understanding of the industry, market, and product/service trends affecting the organization’s competitiveness
• Expertise on features and product
• Excellent communication and collaboration skills
• Customer centric mindset
• Ability to lead agile teams effectively
• Ability to use common tools to create mockups, stories, and roadmaps
• Ability to find way to measure and track customer satisfaction effectively throughout the product development    

You’ll be our: Application Developer 

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Application Development Lead 

You’ll be the member of:VehicleSoftware Team 

What you’ll do at Ather:

• You will be developing the various Applications for the cloud to process data connecting with the vehicle 

• You shall work with the Lead and product team to define and deliver features. 

• Be part of the Agile team, to define Sprint work content definition. 

• Work with cross functional teams to drive overall feature delivery. 

• Be part of the initiatives that achieve the functional requirements of the team. Explore technical feasibility of solutions, propose and evaluate tech stacks. 

• Performance tuning and benchmarking of the features 

Here’s what we are looking for: 

• Strong knowledge and Hands on experience with Nodejs, RestAPI, Java Script, Java Development experience in cloud based infrastructure 

• Strong fundamentals in any fullstack of your choice, OOPS concepts, Google Cloud Platform. Knowledge of Java, React, React Native, Android Native , HTML5, Firebase and Go Programming is a plus. 

• Knowledge on CI/CD pipelines, JIRA, UML, Static Code Analysis tools and Unit test framework is required 

• Knowledge on the S/W communication protocols like gRPC, HTTP, MQTT is a plus Cross platform development experience would be needed. 

• Knowledge of Cloud Based solutions would be a plus. 

• App development for a product which is beyond a mobile platform would be a plus. Experience with Telematics/Infotainment projects would be a great advantage. 

• Strong experience with Agile methodology, along with tools such as JIRA, Confluence. 

• Flashing and debugging tools experience is a plus.

You bring to Ather: 

• Bachelor’s/Master’s in computer science or any other equivalent degree