Windows Product Development

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

• Experience in 3DCS(preferred) Stack up tool or any other 3D Tolerance analysis tool
• Experience in performing Tolerance stack up calculations (1D & 2D) like Worst case, RSS etc
• Experience in using GD&T symbols in drawing (ASME or ISO)
• Knowledge in Parts & Assembly inspection technics (CMM, Inline Measurement etc.)
• Knowledge in Assembly technics (Basic understanding of jig and fixture concept)
• Knowledge in Press, Injection moulding & Casting tools.
• Exposure to Component / Overall vehicle development process
• Fair communication and interpersonal skills.

Excelsior Engineering Solutions is looking for a SALES EXECUTIVE (ROOFTOP).

WHO WE ARE

Excelsior Engineering Solutions is a Design, Engineering and Consultancy Company, which delivers solar turnkey engineering solutions to all IPPs, Developers, EPCs and System Integrators.

Since its inception in 2014, EES has successfully serviced over 3,000MW of solar projects across India and internationally in Afghanistan, Vietnam and the Philippines. EES is a technical service provider and gives Design-Engineering, Owner’s Engineering, Lender’s Independent Engineering, Plant Audit and Project Management Consultancy services to various lifecycle of solar projects. EES is one of the few companies that offer such diverse services in the solar power sector.

COMPANY WEBSITE: http://www.excleng.com/">www.excleng.com

JOB DETAILS

1. Position: Sales Executive (Rooftop)
2. Reporting To: Founder of the company
3. Employment Type: Permanent/Full Time
4. Location: Navi Mumbai

KEY RESPONSIBILITIES

• Gain a comprehensive knowledge of our services and company profile to address the concerns of prospective clients.
• Place phone calls to potential clients from our readily available database.
• Market research and continuous lead generation via different sources will be an added advantage.
• To identify potential prospects for solar projects in the residential, commercial & industrial segments.
• Convert 5 to 10 sales leads per day into online or physical meetings.
• Set appointments with prospective customers based on our associates’ schedules.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Refer customer complaints to the manager for quality control.
• Communicate respectfully and politely with potential customers at all times.
• Maintaining the database of the customers regularly.

CANDIDATE’S SKILLS & EXPERIENCE

• Minimum 2 years work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.
• Excellent phone manner and articulation.
• Ability to tolerate stress and pressure.
• Excellent verbal and written communication skills in English, Hindi and Marathi.
• Good networking skills.
• Must be an excellent team player with good inter-personnel skills.
• Highly organized and detail-oriented.

TALENT HUNT PROCESS

1. Preliminary Interview: First round of interviews will be conducted by company HR who will be responsible for the screening process.
2. Technical Interview: Technical head will analyze the candidate on domain knowledge over a phone call or In-person considering the situation.
3. Closure Interview: Final round of interviews will be conducted by HR to discuss remuneration and other terms & conditions.

What Are You Going To Do? 

As a Salesforce Commerce Cloud Architect you will design and develop solutions for global brands. You will work with Delivery Managers, Developers, Quality Assurance engineers and client teams to deliver the best in ecommerce. 

Main Responsibilities: 

• Design, build and configure SFCC e-commerce websites 
• Integrate third party solutions using a range of e-commerce technologies 
• Facilitate requirements gathering sessions with client teams 
• Work with an Agile team to ensure solutions are delivered timely and on budget 
• Lead technically teams of SFCC developers 

What Do We Expect? 

• Expert knowledge of Salesforce Commerce Cloud 
• Expert knowledge in JavaScript, HTML, CSS 
• Experience with complete e-commerce lifecycle development 
• Strong understanding of design patterns 
• Proven problem-solving skills 
• Team player 

Why Join Us? 

• Competitive remunerations & benefits package 
• Exposure to International Brands & latest technologies  
• Friendly, yet competitive work environment  
• Flexible working hours and working location 
• Technical training & certifications 
• Business/Consulting training & certification  
• Sport & team building events  

At Qsignage, we are looking for a person who is highly passionate about partnerships and sales with a focus on value-driven deliverables, wants to work, learn and expand their capability into the start-up domain.

This role is a great fit for someone who enjoys project management, process improvement, and fast pace environment. 

Apply to the link below and get in touch with us now!

QUALIFICATION

• Bachelor's degree or equivalent experience in Business
• 3+ years of sales experience
• Excellent written and verbal communication skills

SKILLS REQUIRED (Sales Executive)

• A versatile marketer who live and breathe marketing and highly driven for the growth of inbound sales channel
• An eagle eye-view to see overall marketing function to ensure integration and deliverables on time
• Be a self-starter and self-driven person who takes initiative and drives the growth and development of the organization
• Have a result-oriented mindset and able to deliver outcomes that create values for customers
• Communicate effectively with local stakeholders to understand their needs and present our solutions and offerings
• Ability to manage project life cycle with the focus on building relationships with stakeholders on a continuous basis

ROLES AND RESPONSIBILITIES

• Establish credibility in the market and connect with all the key stakeholders to help us determine their requirements
• Conduct market research on the ground and some secondary research to find out answers that can be helpful for our clients and customers to better understand the customized offering we have
• Present our offerings and solutions to the customers based on their needs
• Visiting potential clients to evaluate needs, promote products and services and partnering with them to
• Making strategic partnerships and collaboration with all stakeholders to co-create the solutions and offerings

BENEFITS

Remote Work | Flexibility | Flat Structure | Entrepreneurial Culture

The high degree of value on Autonomy, Flexibility, Empathy, and Mobility

An awesome work culture that has an agile team with a growth mindset

Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
  
  

  Requirements

  • Proven working experience as a Data Analyst or Business Data Analyst
  • https://resources.workable.com/data-scientist-analysis-interview-questions">Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong https://resources.workable.com/analytical-skills-interview-questions">analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing and presenting findings
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics