Data Entry Operator

Requirements

• 7+ years of experience with Python
• Strong expertise in Python frameworks (Django, Flask, or FastAPI)
• Experience with GCP, Terraform, and Kubernetes
• Deep understanding of REST API development and GraphQL
• Strong knowledge of SQL and NoSQL databases
• Experience with microservices architecture
• Proficiency with CI/CD tools (Jenkins, CircleCI, GitLab)
• Experience with container orchestration using Kubernetes
• Understanding of cloud architecture and serverless computing
• Experience with monitoring and logging solutions
• Strong background in writing unit and integration tests
• Familiarity with AI/ML concepts and integration points

Responsibilities

• Design and develop scalable backend services for our AI platform
• Architect and implement complex systems with high reliability
• Build and maintain APIs for internal and external consumption
• Work closely with AI engineers to integrate ML functionality
• Optimize application performance and resource utilization
• Make architectural decisions that balance immediate needs with long-term scalability
• Mentor junior engineers and promote best practices
• Contribute to the evolution of our technical standards and processes

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

Dear ,

I came across your profile and am impressed with your background. I wanted to reach out regarding a Salesforce QA Analyst role. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.

Position: Salesforce QA Analyst

Location: Hyderabad, Telangana, India

Job Type: Permanent (full-time)

Company Overview:

About Wallero:

We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.

As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: Wallero About Us

Wallero Culture:

At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: Wallero Careers

Job Description:

We are seeking a detail-oriented and experienced Salesforce QA Analyst with a background in Business Analysis (nice to have) to join our dynamic team. The ideal candidate will possess strong expertise in Salesforce testing, coupled with an analytical mindset to support business requirements and ensure high-quality solutions. Experience in the Healthcare Insurance domain is highly desirable, and familiarity with Majesco products or platforms is a plus.

Key Responsibilities:

• Test Plan Design and Execution: Develop and execute comprehensive test plans and test cases for Salesforce applications, covering both functional accuracy and integration performance.
• Integration Testing with 3rd Party Systems: Plan, design, and execute integration testing strategies for Salesforce applications, ensuring seamless interaction with external systems, including healthcare insurance platforms and other 3rd party tools.
• Data Validation and Integrity Testing: Conduct data validation and testing across various Salesforce modules, verifying data integrity, compliance, and correct data flow between integrated systems.
• Healthcare Insurance Domain Expertise: Apply knowledge of Healthcare Insurance standards to identify business-critical integration scenarios, ensuring QA processes align with industry standards and regulatory requirements.
• Requirement Gathering and QA Input: Participate in requirement gathering sessions, providing valuable QA and integration testing insights to help shape project deliverables and ensure testability of integrated workflows.
• Collaboration with Stakeholders, Defect Management etc are must.

Qualifications:

• Proven experience in Salesforce Quality Assurance, including hands-on testing of Salesforce features and integrations.
• Exposure to Business Analysis methodologies, with the ability to translate business needs into technical requirements.
• Prior experience or familiarity with the Healthcare Insurance domain is highly desirable.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with testing tools and methodologies, including manual and automated testing techniques.

Preferred Skills:

• Certification in Salesforce QA or Business Analysis.
• Experience with Agile/Scrum methodologies.

Why Wallero?

·      Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide

·      At Wallero, products and solutions are developed for Enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.                                                                                                                                                                                      

·      Our culture encourages initiative and growth while promoting the ability to take on new opportunities and working on new technology.

·      Wallero’ s culture is one of collaboration and teamwork – always encouraging individual and team contributions.

·      Employees work in a respectful environment and can work on the projects that align with their career and technology interests.

If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Volar Fashion is currently hiring Social Media Marketing Intern for our b2c women's fashion brand

Job Location: Kandivali West. Mumbai 

Job Type: Full-time, WORK FROM OFFICE only

Office Timing: 10 am - 6 pm (Mon-Fri), 10 am - 2 pm (Sat)

Duration: 6 months

Salary: 10 K

A candidate who is ready for 6 month full-time, in office internship should only apply.

Intern's day-to-day responsibilities include:

Develop content calendars on a weekly and monthly basis for fashion brand

Monitor analytics with the social media team to identify viable ideas

Create engaging social media posts, stories, and reels and post online

Engage with the audience on social platforms

Research on marketing trends, content ideas, strategies, Influencers.

Key Skills:

Any internship experience in social media marketing

Excellent verbal and written communication skills

Knowledge of Facebook, Twitter, Instagram, YouTube, and Pinterest

Basic knowledge of Canva, PPT, MS Word, Excel

Position: Software Engineer / Senior Software Engineer

Experience: 4+ years

Job Location: Chennai

Position Type: Full time / Permanent

Qualification: Any graduate

Job Description :

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

- Develop new user-facing features

- Build reusable code and libraries for future use

- Ensure the technical feasibility of UI/UX designs

- Optimize application for maximum speed and scalability

- Assure that all user input is validated before submitting to back-end

- Collaborate with other team members and stakeholders

Skills :

* Proficient understanding of web markup, including HTML5, CSS3.                                                                                          * Good programming experience building .Net web application.

* Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

* Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery.

* Good understanding of asynchronous request handling, partial page updates, and AJAX.

* Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.

* Familiarity with tools such as as Gimp or Photoshop is a plus.

* Proficient understanding of cross-browser compatibility issues and ways to work around them.

* Proficient understanding of code versioning tools, such as Git / Bitbucket.

* Good understanding of SEO principles and ensuring that application will adhere to them.

1. Follow the sales process of pre-sales, client servicing, and post sales.
2. Fulfilling all the targets set by the company on a monthly and quarterly basis.
3. Making presentations and pitching to the corporate and individual clients.
4. Attending client meetings with the senior team and follow up for the same.
5. Customer relationship management with new and old clients.
6. Proactively engage in the sales cycle from cold calling to follow ups
7. Bifurcation of leads and updating  the sales funnel on regular intervals
8. Identify issues and opportunities for us to develop new business or cross-sell

1. Prepare and deliver appropriate presentations on products and services.
2. Participate on behalf of the company in exhibitions or conferences.
3. Proven experience as a Sales Executive or relevant role.
4. Proven interaction with architect preferred, not required

Must have:

1. Proficiency in English.
2. Excellent knowledge of MS Office.
3. Thorough understanding of marketing techniques.
4. Fast learner and passion for sales.
5. Self-motivated with a results-driven approach.
6. Aptitude in delivering attractive presentations.
7. Bachelor's degree.

You will be responsible for architecting, training the team and implementing your solution. You will be working closely with the Product Managers and the tech leads/developers to come up with high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core back-end and ensure it meets the performance benchmarks.
• Work on optimizing the middleware and backend technologies to ensure highest scalability.
• Work on best system design principles and ensure high availability.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 8+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies - NodeJS, Typescript, ReactJS, MySQL, NoSQL, MongoDB, ELK, Kafka, Redis.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Back-end exposure - good knowledge of building API.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture especially using AWS and its features.
• Should be completely hands on and have the ability to develop quick Prototypes.
• Good understanding of CMS.
• Will be responsible for the functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Essential Job Functions

• Provide technical leadership in getting new ideas into production efficiently
• Enhance tools and processes to improve product design/development
• Analyze business needs and conceive, design, and develop innovative solutions
• Whiteboard designs and mentor less experienced team members
• Keep an eye on quality engineering practices, implementation, and be the mentor and champion for your team
• Work closely with Software Developers / QA Engineers and the business to build outstanding products
• Develop a deep understanding of product functionality and how it relates to business goals and practices
• Be hands on, code and take ownership for features/initiatives
• Must be able to interface with executives, business leaders

Knowledge, Skills, And Abilities Required

• Bachelor’s degree in Computer Science or equivalent
• 12+ years industry experience
• Good leadership skills
• Good experience with Java, Spring, Hibernate, REST
• Good experience with cloud-based development / leveraging cloud services
• Good experience with JavaScript (AngularJS)
• Good experience with SQL / Relational Databases
• Good experience with Big Data / data pipelines on the cloud
• Good verbal and written communication skills
• Proven troubleshooting and problem-solving skills
• Experience working in a Lean/Agile environment

Nice To Have

• Experience developing a microservices architecture
• Experience with Docker, Kubernetes, CI/CD, Jenkins and deploying applications on cloud (Google Cloud Platform preferred)