QA Automation

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

Mandatory skills

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Our client is led by seasoned bankers and works with the largest and most reputed investors.

About the Role:

Role: PMS Operations

This role reports to Managing Director – PMS

Location - Ahmedabad

Candidate shall be responsible for:

• Managing day-to-day operational activities like preparing & executing transactions, updating portfolio sheets, etc

• Month-end reports reconciliation as per SEBI format

• Preparation of MIS

• Assisting the sales team with client/distributor information requests

Qualification:

• 5+ years of experience in PMS / Broking Operations

• Advanced proficiency in Microsoft Excel

• Graduate with a basic understanding of the stock market & PMS

1.    Must be graduate (BCA or B.Tech or MCA)

2.    Minimum 1-6 years of experience

3.    Should have strong knowledge in Microsoft business central and Microsoft Dynamics Nav

4.    Strong knowledge of AL

5.    Good communication skill

React Native Developer

We are looking for a talented and experienced React Native Developer to join our team. The ideal candidate will have a strong background in developing mobile applications with React Native.

Roles and Responsibilities:

• Develop and maintain high-quality mobile applications using React Native
• Collaborate with designers and other developers to create user-friendly and visually appealing interfaces.
• Write clean and maintainable code using TypeScript.
• Utilize Flexbox layout to create a responsive User Interface that works on different screen sizes.
• Use Realm to manage local data storage and synchronize data with remote servers.
• Integrate GraphQL to efficiently fetch and manage data in our applications.
• Participate in code reviews and contribute to our development processes
• Stay up-to-date with the latest trends and technologies in mobile development

Skills Required:

• 4 to 7 years of strong experience with React Native.
• Experience in TypeScript programming language.
• Experience in GraphQL will be an advantage.
• Familiarity with Realm or other local data storage solutions
• Knowledge of chatbot development using natural language processing and machine learning techniques
• Understanding of data analytics and experience with tools like Google Analytics, Firebase Analytics, or similar
• Prior experience in Start-ups would be an added advantage .
• Strong problem-solving and analytical skills with a focus on algorithms
• Experience working on POS and Kiosk projects, integrating payment gateways.
• Excellent collaboration and communication skills
• Bachelor's Degree in Computer Science.

• Good Programming Knowledge in Dot Net, MVC, Asp. Net and having an experience in Frontend ( Angular2+ Versions/ React JS) will be plus point.
•  Experience in OOPS, HTML5, CSS, AJAX, Javascript, JQuery
• Good Understanding of Agile- SCRUM methodologies.
• Thorough knowledge in OOPS Concepts
• Preferred Knowledge in MVC Framework

𝐖𝐡𝐚𝐭 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐞𝐱𝐩𝐞𝐜𝐭?

You will be part of the founding team at LDU and will be responsible for the end-to-end technology of the company including:

- Formulate long-term technology & product strategy along with implementation roadmap, while envisioning the tech-stack required to scale the business 100X

- Architecting and engineering solutions across the entire technology stack including front-end, back-end, infrastructure, architecture, server-side engineering, UI, etc. in line with the company's strategy.

- Plan and collaborate with the other teams including marketing/ growth, customer success/ sales, design, operations, etc. to implement new product features, growth hacks/ initiatives identified through user interviews/ insights, etc in a timely manner.

- Build processes/mechanisms to track the KPIs across product/ technology and ensure religious execution of the targets

- Build and lead the technology team including the engineering team, product team, Quality Assurance, etc.

- Awesome work-culture (flexible work timings; no need to wear formals; awesome snacks to name a few)

𝐖𝐡𝐚𝐭 𝐚𝐫𝐞 𝐰𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫?

We are looking to onboard a Senior Software Engineer, who has a founder's mindset including the following traits:

- Experience of full stack development across web & mobile based technologies and should have scaled a business 

- Ability to build scalable products/ platforms, fully redundant fault-tolerant infrastructure while working on modern technologies.

- Stronghold in both front-end & back-end development/ algorithms with experience of building agile, highly scalable, data-driven platforms from scratch

- Ability to be hands-on with coding across big data, mobile apps, AI & ML, analytics, DevOps, business intelligent solutions, etc. apart from strategically guiding/ mentoring the team

- Ability to manage end-to-end delivery of large-scale initiatives from concept, scope, planning, estimation, project management, and deployment.

- Stronghold in executing stuff on the ground and hustle around to “Get things done”

- Ability to think and see the big picture while focusing on short term goals and deliverables

- Leadership qualities to hire and build a kick-ass technology/ product team going forward

- Experience as a founder/ being part of founding team is huge plus but not mandatory

- Experience in the Fashion/ Apparel industry is a plus but not mandatory

𝐀𝐛𝐨𝐮𝐭 𝐋𝐃𝐔:

- LDU is has been selected as one of the top 17 startups (amongst 1200+ startups in South-East Asia) by Lightspeed Venture Partners, one of the top VCs in the world. We are building India’s version of Stitch Fix – Personalized clothing (your size, your style) at Scale. We personalize the user experience by building a Designer layer for the user through technology. Also, we leverage technology to aggregate the highly unorganized and broken supply side of tailor-units/ boutiques/ small manufacturers etc.

- LDU is a pre-series A start-up and has closed two rounds of funding. We are backed by India's top VC and angels.

𝐅𝐀𝐐

- Full time role.

- Location: Gurgaon

- CTC : INR 24 Lacs (with hansome Esops/ Equity)

- Experience: Preferably 2-5 years