Sales Manager, Business Development Associate

Job Title : Python Backend Developer

Experience : 3 to 6 Years / 6 to 8 Years

Location : Remote

Shift : US Shift (7:30 PM IST – 4:30 AM IST)

Open Positions : 2

Job Summary :

We are looking for a skilled Python Backend Developer to design, develop, and maintain scalable backend applications and RESTful APIs.

The ideal candidate should have strong hands-on experience with Python, backend architecture, and database integration. Exposure to Jasper Reports and Oracle PL/SQL will be an added advantage.

Mandatory Skills :

Python, REST API Development, Backend Architecture, Relational Databases, Git (Jasper Reports & Oracle PL/SQL experience preferred).

Key Responsibilities :

• Develop and maintain backend applications using Python.
• Design and build scalable RESTful APIs and web services.
• Integrate applications with databases, internal systems, and third-party services.
• Develop and support reporting solutions using Jasper Reports.
• Write and maintain Oracle PL/SQL queries and procedures.
• Troubleshoot production issues and optimize application performance.
• Participate in code reviews, system design, and Agile development.

Required Skills :

• 3 to 8 years of backend development experience.
• Strong proficiency in Python.
• Experience with REST APIs, JSON, and HTTP.
• Good understanding of backend architecture and service-oriented design.
• Experience with relational databases and Git.
• Strong analytical and problem-solving skills.

Preferred Skills :

• FastAPI, Flask, or Django.
• Jasper Reports / Jaspersoft.
• Oracle & PL/SQL.
• AWS, Azure, or GCP.
• CI/CD and DevOps practices.

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

EXCITED ABOUT YOUR TASKS?

We are seeking a proactive and dynamic Talent Acquisition Executive with 2+ years of experience

in handling IT and Non-IT recruitment. The ideal candidate should be skilled in end-to-end

recruitment, stakeholder management, and ensuring timely closures while delivering a great

candidate experience.

Responsibilities:

● Manage the complete recruitment lifecycle from sourcing, screening, and interviewing to

offer management and onboarding.

● Source candidates through job portals, social media, networking, references, and other

innovative channels.

● Work on diverse requirements across IT and Non-IT roles.

● Coordinate with hiring managers to understand role requirements and develop effective

sourcing strategies.

● Maintain candidate pipelines for critical and recurring roles.

● Ensure smooth candidate experience through timely communication and feedback.

● Track recruitment metrics (TAT, offer-to-join ratio, etc.) and provide regular reports.

● Collaborate with HR team on employer branding initiatives.

Must Have:

● Bachelor’s degree in HR, Business, or related field.

● 2+ years of proven experience in IT and Non-IT recruitment (agency or corporate).

● Strong knowledge of sourcing techniques, Boolean search, and market mapping.

● Excellent communication and interpersonal skills.

● Ability to work in a fast-paced environment with multiple stakeholders.

About the role

• Calling is an integral part of Bizup’s interaction with its users. Candidates are expected to create conversations with app users and sellers on the platform. 
• Calls users who have opened and used our app to understand their needs and solve them using Bizup. Candidate needs to be his ‘friend’ who will help the user buy in wholesale better using Bizup.
• Onboard sellers in target wholesale markets and maintain relationship with them so they create interesting content on the platform.

What we are looking for

• Min. 1+ yr of customer calling experience for a sales process. Preference to candidates who have worked in fashion / apparel category or worked with e-commerce companies such as Udaan, Indiamart, TradeIndia etc. Or worked with fintech selling products such as loan, insurance etc. on call
• Candidates who can have conversations and engage the other person on call will be preferred over candidates who can just reading out a script given and fill data in an excel.

About the company

Bizup is an early stage startup, driven by the vision to empower the 60 Mn small businesses (SMEs) in India with technology. We are building first of its kind short video app for B2B (business to business) transactions – think of it like Tiktok for businesses. Aim is to build India’s largest network of business users, with the plan to onboard 2 Mn+ users in next 12 months, largely from Tier 2+ cities. Founders are IIT/IIM/ISB alumni, with leadership experience at McKinsey, Paytm, Tata. If you are someone looking to join in the 0 to 1 journey of building a rocketship, in a huge opportunity area, then reach out to us!

Screening the resumes and selecting a big number for the first round of interview

Scheduling the shortlisted candidates for further rounds with line managers

Managing various profiles and updating the candidate tracker

Creating and managing databases of employee information, including contact details and employment forms

Roles & responsibilities:-

Exposure to US/International Clients (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

• Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and emails.
• Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, and technology and manage resources, to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills are Preferred.
• Preferred Location Noida.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

• Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.

Requirements

Responsibilities

Hiring Process