Sales Manager, Business Development Associate

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

We were founded in 2014 with a mission to develop and deliver applications to small businesses in India, using which these businesses can achieve new heights in their business.

Most of these companies lack behind because they can’t afford high end applications, and don’t buy these applications majorly because many of its features are not useful to their business. We develop customized applications as per customer’s business needs.

Founder & CEO - Karan Jain

Position - Frontend Engineer

Responsibilities

● Use markup languages like HTML to create user-friendly web pages

● Maintain and improve website

● Optimize applications for maximum speed

● Design mobile-based features

● Collaborate with back-end developers and web designers to improve usability

● Get feedback from, and build solutions for, users and customers

● Write functional requirement documents and guides

● Create quality mockups and prototypes

● Help back-end developers with coding and troubleshooting

● Ensure high quality graphic standards and brand consistency

● Stay up-to-date on emerging technologies

Requirements and skills

● Proven work experience of 4-5 years as a Front-end developer

● Hands on experience with markup languages

● Experience with JavaScript, CSS and jQuery

● Familiarity with browser testing and debugging

● In-depth understanding of the entire web development process (design, development and

deployment)

● Understanding of layout aesthetics

● Knowledge of SEO principles

● Familiarity with software like Adobe Suite, Photoshop and content management systems

● An ability to perform well in a fast-paced environment

● Excellent analytical and multitasking skills

● BSc degree in Computer Science or relevant field

Your Roles and Responsibilities: Business Development is a critical aspect of our platform business. 1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling 65-70 leads everyday 3. Setting up meetings with potential clients (parents) 4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes 5. Negotiate/close deals and handle complaints or objections 6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sale

JD:

• Demonstrable hands-on experience working with Azure technologies.
• Extensive experience with Azure DevOps and pipelines.
• Experience working with Jira and Github.
• Experience of Infrastructure as Code using Terraform to model cloud infrastructure.
• Practical experience of engineering best practices with continuous improvement.

Required

• HashiCorp Certified: Terraform Associate
• Microsoft Certified: Azure Fundamentals

Desirable

Microsoft Certified: Azure Administrator Associate

Location- Remote

Job Type: Full time on contract

 2+ years of .NET Development experience

- Exceptional skills Experience with .NET,  technologies (WPF, Web Forms, .NET Core). Also skilled in MS SQL and PostgreSQL, Bootstrap and DevOps.

- Experience with DevExpress, Elasticsearch.Net, VS Studio is preferred SolarSearch

- Great business process understanding and written and verbal communication skills

- GitHub and Git experience.

We are dedicated to supporting the Business Central product and have a very experienced team of expert consultants in the field, all with about 10 or more years of experience. 

• 5+ years' Dynamics NAV development experience and at least 2 years in AL development.
• Experience working with NAV versions 2017, 2018, and D365 Business Central
• Developing complex customisations, data migration, plugins, and integration to external systems
• Debugging and troubleshoot issues related to NAV/BC code
• Power Platform (PowerApps, Power BI, and Power Automate)
• SQL and .NET, SSRS, AL Programming and integrations
• Experience in report layout developments
• Experience with Web APIs including SOAP, Rest OData, etc.
• Experience in NAV upgrades
• Previous experience working with geographically diverse teams.

The candidate should be self-motivated and customer-focused with excellent English communication skills, both written and verbal. Attention to detail is important in the role. We are looking for someone with a positive attitude, a self-starter, skilled at implementing solutions, and experience at support.

About What Digital Pvt Ltd:

What Digital Technologies Pvt Ltd is one of the world's fastest-growing online job search specialists. Launched from London in 2011 our flagship product whatjobs.com attracts millions of jobseekers around the world. Every minute of every day we help our users connect with employers across the globe in order to find their perfect job.

To support our ambitious growth plans, we are looking for our next senior appointment to become our SEO Manager.  Reporting to the Managing Director, you will be supported through your growth and provided with access to a number of cutting-edge tools. Our ambition is to increase the size of our SEO footprint over the next 18 months in Europe, Asia, North American & South America. 

About the Role:

• Development and implementation of the SEO strategy for whatjobs.com
• Ownership of the organic performance targets for our global websites and the delivery against them
• Develop SEO best practice for sites, lead discussions with internal stakeholders, ensure progress and performance is reported regularly
• Recruit your own team of SEO executives and content writers.
• Setting in place best SEO working practice that other members of your team can use and learn from to develop their own careers.
• You must be an expert at competitor analysis 
• Lead when required with the execution of SEO tasks across other global SEO projects (i.e. site migrations)
• Stay up to date with the latest SEO industry and news, share knowledge with the team and lead from the front.
• Answer this question in your cover letter. When is thanksgiving celebrated? 

What makes you a great fit:

• 5 years+ SEO experience with at least 2 years in a senior role
• Analytically minded, expert in using Google Analytics and Google Search Console
• Ability to analyse data to derive insight and actions to drive performance
• Experience auditing on-site and off-site SEO factors to create effective SEO strategies
• Experience using SEO tools including or equivalent to ahrefs, Deepcrawl, SEMRush, Screaming Frog
• Experience managing a team, their workflow and assisting in their own professional development
• Knowledge of HTML/Web Coding
• Self-motivated and enthusiastic
• Strong communication skills
• Good skills in Excel & Word
• Deep interest in the SEO industry and also be a hobbyist 
• Experience integrating SEO with other digital channels i.e. Social and PR
• Have a proven track record of successful SEO campaigns
• Have both frontend and technical SEO knowledge 

• Excellent salary & be part of a bonus scheme
• We will soon be moving to brand new offices based in Central Bangalore
• You will be the ‘ go-to person’ and responsible for building your own team
• Enrolled in a company pension plan
• International travel to meet with colleagues, management and SEO events
• Leadership and Development training throughout your career
• An exciting, fast-paced working environment where you will work with and learn from the best in the business

Heard enough? Apply online today for an immediate interview. 

Primary responsibilities::

• Participate as a member of a mobile development team.
• Become a subject matter expert in the mobile channel.
• Design and deliver high quality mobile applications
• Review and approve all mid-level design documentation.
• Ensure that detail design documentation is competed, reviewed, and approved, as required.
• Conduct or participate in code review sessions to ensure quality and performance.
• Support the system integration and user acceptance testing resources. Provide timely defect analysis, remediation, and reporting.
• Review security testing reports/results and remediate potential vulnerabilities in a timely manner.
• Stay abreast of emerging technologies or trends that could impact the mobile channel.

Required Skills/Qualifications::

• Design, develop and implement cohesive, highly-usable features and improvements to our existing native iOS applications.
• Design and develop new native mobile applications, as required.
• Knowledge with performance and memory tuning tools.
• Knowledge in implementing unit tests.
• Proficient understanding of code versioning tools such as GIT.
• Strong knowledge of Objective-C, Swift, iOS SDK/Frameworks, REST APIs, JSON.
• Knowledge translating product requirements into design specifications.
• Debugging and problem solving skills.
• Understanding of MVVM and MVC development pattern.
• Ensure quality software is delivered with minimal defects and no go live critical issues. Knowledgeable of unit and automation testing tools

Website - https://praxinfo.com/">https://praxinfo.com/