SDET

Job description:

Key Responsibilities:

• Create well-researched and original technical content for blogs, websites, and articles
• Write clear, concise, and user-friendly content on technical topics
• Conduct basic keyword research and apply SEO best practices
• Optimize content using relevant keywords, meta descriptions, and formatting
• Collaborate with marketing and design teams to align content with strategy
• Edit and proofread content for accuracy, clarity, and consistency
• Stay updated with the latest trends in technology, SEO, and content marketing

Preferred Skills (Optional):

• Basic understanding of technical concepts (IT, software, web technologies, etc.)
• Familiarity with blogging platforms such as WordPress
• Basic knowledge of SEO tools (Google Keyword Planner, SEMrush, etc.)
• Understanding of digital marketing fundamentals

Senior Full-Stack Engineer — Backend-Focused

Remote · Platform Engineering · Full-time · 4–5 years experience

About the Role

We're a healthcare technology company building a multi-tenant case-management platform that orchestrates

complex clinical, payment, and communication workflows. You'll build backend services that power the product

— a TypeScript GraphQL API on Node.js, backed by PostgreSQL/Prisma and deployed on Google Cloud,

integrating a broad ecosystem of third-party healthcare, payment, and communication providers.

This is a senior, high-ownership role on a remote-first team. You'll design systems, lead complex integrations,

mentor engineers, and influence our architecture as we scale.

What You'll Do

• Design, build, and operate backend features on our Node.js + TypeScript platform using Express + Apollo

GraphQL in a modular-monolith architecture.

• Model and evolve a large, multi-tenant data layer with Prisma 7 on PostgreSQL (including read replicas),

with attention to performance, indexing, and data integrity.

• Build and harden third-party integrations — payments (Stripe, NMI), communications (SendGrid, Twilio),

CRM (HubSpot), scheduling (Calendly), and healthcare systems (Dosespot, pharmacy/consult-provider

APIs).

• Design event-driven and asynchronous workflows using Google Cloud Pub/Sub, scheduled jobs (App

Engine Cron), and Cloud Functions — for payment retries, follow-ups, escalations, and batch processing.

• Implement secure authentication and RBAC (Firebase Admin, JWT, OTP flows, granular permissions) in a

multi-tenant, compliance-sensitive context.

• Work with GCP services — App Engine, Cloud Storage, BigQuery, Document AI, Secret Manager — and

contribute to CI/CD via GitHub Actions and Prisma migration pipelines.

• Make full-stack changes when needed — wiring up the Vue 3 / Apollo frontend to ship a feature completely.

• Write robust tests with Vitest + Supertest and Firebase emulators; ensure reliability, observability

(Winston/Cloud Logging), and safe rollouts.

• Mentor engineers, lead design discussions, and own systems end-to-end in production.

What We're Looking For

• 4–5 years of professional backend or full-stack engineering experience, with a track record on

medium-to-large-scale production systems.

• Strong Node.js + TypeScript expertise and solid API design skills (GraphQL strongly preferred; strong

REST background welcome).

• Deep relational database experience — schema design, query optimization, migrations — ideally with

Prisma/PostgreSQL or comparable ORMs.

• Experience building and maintaining complex third-party integrations and webhook-driven systems,

including payments.

• Familiarity with cloud infrastructure (GCP preferred; AWS/Azure transferable), async messaging/queues,

caching (Redis), and CI/CD.

• Solid grasp of authentication, authorization (RBAC), and security best practices.

• Enough frontend competence to contribute to a Vue/React + GraphQL client when a feature demands it.

• Demonstrated ability to own systems independently, take responsibility for reliability and on-call quality,

and reason about scale and trade-offs.

• Excellent written and verbal communication — essential for our remote, async culture.

• Leadership qualities: you mentor others, drive technical design, and raise engineering standards.

Nice to Have

• Experience with Pub/Sub, BigQuery, Document AI, or other GCP-native services.

• Background in healthcare, fintech, or regulated/compliance-sensitive domains (HIPAA awareness a plus).

• Experience with multi-tenant SaaS architecture and data isolation.

• Familiarity with AI/LLM integrations (Claude, OpenAI, vector DBs like Pinecone).

• Experience scaling systems with rate limiting, observability, and performance tuning.

REQUIRED SKILLS:

GTM STRATEGY & PRODUCT POSITIONING

MANDATORY CRITERIA:

1. Must have 3+ years of B2B product marketing experience, preferably in SaaS/tech.
2. Must have strong GTM (Go-To-Market) strategy ownership for product/feature launches.
3. Must have deep understanding of B2B SaaS products, sales cycles, and subscription models.
4. Must have strong product positioning, messaging, and storytelling skills for global markets.
5. Must have experience with HubSpot for automation, email, and WhatsApp campaigns.
6. Must be highly analytical, with proven expertise in Google Analytics 4 (GA4) for performance & ROI tracking.
7. Must have experience designing localized, multi-Country marketing strategies.
8. Must be proficient in creating sales enablement content (product decks, case studies, battle cards).
9. Must be able to collaborate effectively with Product, Sales, and Customer Success teams.

DESCRIPTION:

Organizational Overview:

• The company is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
• With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 
• We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, Mexico, and counting.

Profile Overview:

• We are looking for a strategic and creative Product Marketing Manager to lead product positioning, messaging, and go-to-market strategies across multiple international markets — including India, Thailand, Philippines, USA, Mexico, and Africa.
• The ideal candidate will have a deep understanding of B2B SaaS products, strong storytelling skills, and the ability to tailor marketing strategies for diverse global audiences. This role requires a balance of analytical thinking, creative execution, and cross-functional collaboration to directly drive product adoption, engagement, and market growth and revenue acceleration.

Roles & Responsibilities:

• Lead the development and execution of global Go-To-Market (GTM) strategies for new feature releases and products, ensuring localized alignment.
• Conduct in-depth market, competitor, and customer research to develop and continuously refine compelling, differentiated product positioning and messaging.
• Own the localization of messaging and campaigns, collaborating with regional teams to ensure cultural relevance and maximum impact across target international markets.
• Design and execute performance-driven marketing funnels and digital campaigns aimed at driving qualified lead generation, pipeline acceleration, and customer nurturing for reducing churn & generating cross sell opportunities.
• Serve as the voice of the customer and the market expert, fostering deep collaboration across Product, Sales, and Customer Success teams for successful GTM execution.
• Develop high-impact sales enablement materials (e.g., product decks, battle cards, case studies) and compelling customer-facing content.
• Manage and optimize marketing automation efforts within HubSpot to execute targeted email, WhatsApp campaigns and monitor conversion performance.
• Apply a data-driven approach, leveraging Google Analytics 4 (GA4) and other tools to measure campaign ROI, user behavior, and continuously optimize conversion paths.
• Oversee the design direction and creation of core marketing materials, ensuring brand consistency and visual appeal.

Key Competencies:

• Strategic GTM Leadership: Demonstrated ability to develop and execute sophisticated, data-backed Go-to-Market strategies that drive product adoption and revenue.
• Global Positioning & Storytelling: Exceptional skill in crafting differentiated product positioning, compelling messaging, and localized content for diverse international B2B audiences.
• B2B SaaS Expertise: Deep understanding of the B2B sales cycle, SaaS subscription models, and how product marketing supports pipeline acceleration.
• Analytical & Data-Driven Mindset: Proficiency in interpreting marketing and product usage data to derive actionable insights and measure performance (ROI).
• Cross-Functional Collaboration: Strong interpersonal and communication skills to effectively align and influence stakeholders across Product, Sales, and Creative teams globally.

REQUIREMENTS:

• 5+ years of proven experience in B2B product marketing (preferably in SaaS or tech).
• Proficiency in HubSpot, Photoshop, and Canva.
• Strong analytical skills with experience using Google Analytics 4 (GA4).
• Ability to manage multiple projects in a fast-paced, collaborative environment.
• Excellent command of written and verbal English.
• Bonus: Familiarity with design or prototyping tools such as Figma. 

Are you passionate about storytelling, branding, and digital marketing? We’re looking for a creative mind to join us for a 2-month internship with the exciting possibility of a full-time role!

What You’ll Do:

• Craft engaging content for social media, websites, and campaigns
• Plan and execute strategies to boost brand visibility
• Manage social platforms and write compelling marketing copy
• Collaborate closely with design and sales teams
• Analyze content performance and lead creative initiatives

Who We’re Looking For:

• Creative, detail-oriented, and self-driven individuals
• Strong writing and communication skills
• Familiarity with social media trends
• Prior projects, internships, or freelance experience is a plus

Perks:

• Hands-on experience leading marketing and content initiatives
• Mentorship from experienced designers
• Internship certificate and portfolio-building opportunities
• Potential to transition into a full-time role

💡 Unleash your creativity and make an impact!

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Job Summary:

We are seeking a highly skilled Senior Android Developer with over 5 years of experience to join our dynamic team. The ideal candidate will have a deep understanding of Android development, strong problem-solving skills, and a track record of delivering high-quality mobile applications. You will lead development efforts, mentor junior developers, and work closely with cross-functional teams to build and maintain exceptional Android applications.

Key Responsibilities:

• Design, develop, and maintain high-performance Android applications.
• Collaborate with product managers, designers, and other stakeholders to define and implement application features.
• Lead code reviews and provide mentorship to junior developers.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and troubleshoot issues, and implement solutions to improve application performance.
• Stay up-to-date with the latest industry trends and technologies to ensure our applications remain competitive.
• Write clean, maintainable, and efficient code, following best practices and coding standards.
• Contribute to the architecture and design of new features and improvements.
• Work with APIs and integrate third-party libraries and services.
• Participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Over 5 years of experience in Android development, with a strong portfolio of released applications on the Google Play Store.
• Proficiency in Java and Kotlin, with a deep understanding of Android SDK and Android Studio.
• Experience with modern architectural patterns (e.g., MVVM, MVP) and libraries (e.g., Retrofit, Dagger, Room).
• Strong understanding of RESTful APIs and third-party libraries and APIs.
• Experience with version control systems such as Git.
• Knowledge of continuous integration and deployment processes.
• Excellent problem-solving skills and ability to work independently as well as part of a team.
• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

Preferred Skills:

• Experience with Flutter or other cross-platform frameworks.
• Knowledge of Android Jetpack components and libraries.
• Familiarity with mobile application security best practices.
• Experience with cloud services and backend integration.
• Contributions to open-source projects or involvement in the Android developer community.

Benefits:

• Competitive salary and performance bonuses.
• Comprehensive health and dental insurance.
• Flexible working hours and remote work options.
• Professional development opportunities and career growth.
• A supportive and inclusive work environment.

Note- 1) Only immediate joiners need to apply who can join in max 15 days.
           2) WFH avaialble

job profile:

1. 4 to 6 years of experience in UI Development
2. Proficient understanding of JavaScript libraries and frameworks, specifically ReactJS
3. Proficient understanding of Flux Architecture (Redux)
4. Proficient understanding of React-Bootstrap
5. Proficient understanding of Angular JS
6. Proficient understanding of web markup, including HTML5, CSS3
7. Experience in working on integration with Magento 2 as backend.
8. Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
9. Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
10. Good understanding of asynchronous request handling, partial page updates, and AJAX
11. Proficient understanding of cross-browser compatibility issues and ways to work around them.
12. Proficient understanding of code versioning tools, such as (Git / SVN)
13. Proficient understanding of JavaScript test frameworks like Mocha, Jasmine
14. Proficient understanding of module bundler (webpack)
15. Proficient understanding of JavaScript compiler (babel js)
16. Good understanding of nodejs
17. Proficient understanding of deployment process of client side application

Technical Skills to work with http://asp.net/">ASP.NET Web Forms(2) & MVC(1), Win Forms, WCF/Web API, C#, JavaScript & JQuery, Stored Procedures (SQL Server/MySQL), HTML, CSS, IIS

1. Ability tounderstand requirements by reading Business Requirement Documents(BRD), Functional Requirement Documents(FSD)
2. Capability to visualize and document functional requirements into technical implementations using technical documentation and unit test cases
3. Ability to code technical implementations based approved technical designs
4. White box testing (unit test)
5. Ability to communicate regarding work related verbal and written
6. Other required soft skills to work in a team.
7. Ability to guide junior developers technically.