Sales Head

Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Apply directly at VotersAI website (https://votersai.com/careers), a silicon valley, USA based start-up building a patent-pending, multi-tenant intelligence platform on AWS. We are hiring a DevOps / platform engineer to own our deployment pipeline, cloud infrastructure, observability, and reliability.

What you will do

• Build and operate CI/CD that deploys server-less services to AWS through GitHub Actions and OIDC (no stored credentials), with safe one-at-a-time deploys, verification, and fast rollback.
• Operate and harden a production AWS estate: Lambda, API Gateway, SQS with dead-letter queues, DynamoDB, RDS PostgreSQL, VPC networking, IAM, S3, CloudFront, Route 53, Cognito, Secrets Manager, SES.
• Build out observability — CloudWatch metrics, alarms, dashboards, structured logging, and alerting — and an operations and monitoring surface for the team.
• Engineer for resilience and scale: load and chaos testing, Step Functions self-healing and auto-remediation, capacity and concurrency tuning, and queue-based admission control for high-burst workloads.
• Own least-privilege IAM, secret rotation, and infrastructure security.
• Carry on-call; drive incident response and mean-time-to-resolve.

Required experience

• Minimum 5 years of professional experience is required, in DevOps, SRE, or platform engineering, with deep hands-on AWS: Lambda, API Gateway, SQS, DynamoDB, IAM, VPC, CloudWatch, EventBridge, Step Functions, S3, CloudFront, Cognito, Secrets Manager.
• Infrastructure-as-code: Terraform, CloudFormation, SAM, or CDK.
• GitHub Actions CI/CD, including OIDC federation to cloud roles.
• Strong in BOTH NoSQL and relational databases: DynamoDB (single-table design, capacity and throughput modeling) AND PostgreSQL (RDS operations, tuning, backups).
• REST API operations behind API Gateway: authorizers, throttling, CORS, staged

deployments.

• Observability and incident response: metrics, alarms, dashboards, alerting, SLOs, and MTTR discipline.
• Confident Python and Bash scripting; strong Linux

Preferred

• Capacity planning and queuing theory; chaos and load testing. High-volume messaging: SMS 10DLC and email deliverability.
• Multi-tenant SaaS, and operating under regulated-communications compliance such as TCPA.
• ClickHouse or another columnar / OLAP database in production.

Other Skills:

• Fluent in English
• Extremely focused work habits.
• You will be working on patent pending technology, strong Math background preferred.
• You will have the lifetime opportunity to learn cutting edge technology from Silicon Valley experts.

Location:

You should be able to commute to Aundh Area of Pune.

Key Responsibilities:

• Salesforce Administration:

o Manage user setup, roles, profiles, security settings, and permissions.

o Configure and maintain custom objects, record types, fields, page layouts, workflows, process builders, and validation rules.

o Perform regular data management tasks including data import, export, deduplication, and cleaning.

o Ensure platform stability and performance with regular system maintenance.

• Salesforce Development:

o Design and implement custom solutions using Apex, Visualforce, Lightning Components (LWC and AURA), and SOQL

o Develop and integrate APIs to connect Salesforce with other systems.

o Automate processes with Flow Builder, Process Builder, and custom code.

o Optimize Salesforce instance through custom development for better performance and scalability.

• System Enhancements:

o Identify opportunities for automation, efficiency, and improved data quality.

o Implement third-party apps from AppExchange as required.

o Stay up-to-date with Salesforce releases and ensure smooth implementation of new features.

Experience: 3 – 5 Years

React Native framwork app developement for IOS and android.
Build app and UI components from prototypes and wireframes
Working with Redux architecture.
Expo tool for development and app release ( Advantage)
APK and IPA generation using expo tool.

Experience: 1 – 2.5 years

Job Location: Chennai, Bangalore & Mumbai

Roles & Responsibilities:

• Proven working experience in Android Native development 

• Excellent coding skills in Java or Kotlin or both. 

• Should have knowledge in SQL and SQLite Database.

• Strong knowledge in User Interface designing using latest frameworks.

• Strong knowledge of Android UI design principles, patterns, and best practices.

• Improving Application performance.

• Enterprise application development experience

• Ability to understand business requirements and translate them into technical requirements.

• Experience with third-party libraries and APIs 

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency 

Educational Requirements:

BE/B. Tech, BBA, MBA

General Knowledge, Skills & Abilities:

• Ability to work in a fast-paced environment, on multiple projects concurrently.

• Track record of timelines, milestones and deliverable.

• Ability to interact effectively with executive level clients.

• Excellent oral/written communication skills. Effective analytical, problem-solving. interpersonal and time management skills. 

• Ability to mitigate pressure and risk.

• Web application development experience in HTML5, CSS3, Javascript (including new ES features), Python
• Hands-on experience in any one of the python-based backend frameworks like Django or Flask or Pyramid along with end to end testing
• Hands-on experience in building high performant React applications
• Hands-on experience working with Object Oriented JavaScript (OOJS), JavaScript libraries and their practical uses in building complex interactive experiences
• Hands-on experience working with TDD in JS with the help of frameworks like Mocha, Chai, Jest, Enzyme, React Testing Library etc.
• In depth knowledge of SQL is a must. SQL Technologies that are desired are MySQL, PostGres, Oracle
• Experience in state management libraries like Redux and MobX
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Familiarity with various component libraries and design systems
• Proficient in using media queries and CSS frameworks like bootstrap or foundation for implementing responsive web design patterns in the applications
• Knowledge of common JavaScript design patterns
• Experience in owning Code Quality and Code Review processes
• Experience on Node.js is an advantage
• Work "in the trenches" with junior developers to implement large features that wow our clients
• Partner with Managers, Business Analysts, and test analysts to develop realistic implementation plans with a focus on quality, sustainability, and delivering value to our clients
• Stand up for coding best practices that ensure quality products: automated testing, unit testing, agile development, continuous integration, code reviews, and technical design
• Improve technical skills of self and the team
• Research industry trends and web technologies, and promote adoption of best-in-class web tools and technologies
• Understand client business issues and actively participate in designing solutions and features that meet client needs
• Take initiative to advance the quality, responsiveness, architecture, or design of our solution, if you want to make it happen you can.
• Excellent organizational and task management skills
• Strong oral and written communication skills
• Ability to work in global cross-office teams
• Fluency in English is required

Key Responsibilities

• Lead and inspire high-performing engineering teams to build and scale highly reliable, secure and responsive architecture for all LoveLocal products

• Build highly Scalable platforms using Python, ReactJS, NodeJS, Kafka, Distributed Caching, SQL and No SQL Databases

• Take full ownership of the people related aspects of the Engineering team engagement, recruiting, retention, compensation, promotions, individual performance management and organizational structure

• Should be actively involved in hunting and recruiting new talent

• Manage the engineering pipeline at all levels from planning the product implementation with the developers, distributing and managing work of the engineering team and ensure code quality across products and services

• Should continuously plan and build for increasing scale of the product and ensure full hygiene of the tech infrastructure and code sanity

• Should be the primary point of contact of functional heads for all tech dependencies

• Take ownership of overall tech budget, reviewing expenses and planning for future costs

• Work closely with CTO and Product Head on the Tech roadmap of the organisation

• Become an integral part of the core team and be strongly aligned with the mission and values of the company

Main Qualifications

• 8+ years of experience in Software Development with end-end implementation of products (Preferably in a product driven organisation)

• Minimum 3 years of experience leading a team of at least 15 developers, either as an EM or a Tech Lead

• Should have worked in a well scaled and fast paced working environment (Startups beyond Series B or a major tech organisation)

• Comfortable handling multiple competing priorities in a fast-paced environment.

• Well versed with cloud computing and infrastructure management AWS / GCP

• Has worked extensively on designing and implementing Microservices architecture

• Should have experience working with NoSQL data stores such as MongoDb, Cassandra, HBase, DynamoDB, etc.

• Should have experience working with Big Data streaming services such as Kinesis, Kafka, RabbitMQ etc

• Should be highly skilled in Python and have solid exposure to JavaScript

• Should have solid exposure to Web development and have had familiarity working with Android and IOS engineers

• Excellent understanding of software engineering practices and Design Patterns

• A Bachelors or Masters in Computer Science or equivalent engineering degree from top engineering institutes.