Sales Executive

We are hiring Telecallers.

Objective

Reaching out to existing clients and new prospect to generate sales and build relationships.

Prerequisites

Should have excellent verbal and written communication skills, good interpersonal skills, and the ability to handle pressure. Should also be creative thinkers and have good listening skills.

Following will be broad job outlines

• Outbound calls (Make cold calls to potential customers to present products or services, explain their benefits, and encourage purchases or appointments) 
• Inbound calls (Manage incoming calls, resolve customer issues, and collect customer information) 
• Customer relationships (Build relationships with existing clients and foster rapport with potential clients) 
• Documentation (Create reports and documentation based on conversations with customers) 
• Sales pitches (Memorize and customize scripts for clients, and modify pitches based on customer demand)
• Customer data (Maintain contact information databases and collect customer data to improve the user experience)
• Communication (Interact with customers via various channels, including live chat, emails, social media, and direct calls)
• Follow up (Follow up with incoming leads and book appointments for the field sales team) 
• Compliance (Adhere to organizational guidelines and methodology) 

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

• Develop website and its successful deployment as per requirements
• Translate storyboards and wireframes to create functional and high-performing websites
• Write, execute, and maintain clean, reusable, and scalable code
• Design and implementation of low-latency, high-availability, and performant applications
• Implement security and data protection
• Ensure to code that is platform and device agnostic
• Collaborate with other team members for the design and content of the website
• Integration testing to ensure the quality and robustness of code
• Monitoring website traffic with Google analytics to ensure high GTmetrix score
• Maintain well-documented, reusable, and transferrable code
• Troubleshooting and debugging

We are looking for passionate NodeJS Developer responsible for the development of cloud-native Microservices driven systems. Skills in Angular, NodeJs and PostgreSQL. Knowledge of Azure will be an added advantage. Should have knowledge of Source Control.

The end-to-end, design to solution approach is what makes you a perfect fit for the role. Constant upgradation of systems based on user feedback, internal research, performance improvements and bug fixes will be your primary focus. Occasionally you will interact with stakeholders to take the system to the next level.

Your main duties will include creating micro services and components and coupling them together into a functional app. You will work in a self-sufficient team with widely experienced in developing & managing BFSI systems.

Responsibilities

• Develop solutions on NodeJS and Angular
• Debug & troubleshoot
• Maintain documentation
• Ensure quality of deliverables

Skill Sets

Must Have

• Strong development knowledge on JS - NodeJS, Angular
• PostgreSQL
• Postman
• JSON

Good to Have

• Knowledge of Agile
• Experience on Azure
• Type ORM
• API testing tools - chai & mocha

Eligibility

Qualification: BE / B. Tech. / BCA / MCA

Experience

Total software development experience of 3- 4 years with minimum 1 year on NodeJS

Skills

- PostgreSQL, Postman, JSON, NodeJS (Node.js) and Angular (2+)

Job Description

About the Company

Vitae22 is a SaaS platform enabling organisations to build a Smart and Sustainable workspace for the Future of Work using IoT, started by two experienced IIT-KGP alumni.

About the Opportunity

If you are looking for an exciting journey that calls upon all the skills and experience you have acquired in problem solving and in building future-facing products/platforms, then please read on.

This is a ground floor opportunity to work with the founders directly and have a key role in shaping the product in the early stage and gain rewards as the company grows.

Key requirements for the apt candidate

• 2-4 years industry experience
• Start-up experience is mandatory
• Experience with Android Room
• Familiar with at least one architecture like MVVM
• Libraries like Dagger, Retrofit
• Familiar with Material Design concepts
• Experience working with remote data via REST and JSON
• Good knowledge of concepts like Android Lifecycle, Fragments, ViewPager, DataBinding/ViewBinding
• Proficient understanding of code versioning tools such as Git

What’s on offer

• Opportunity to work with experienced founders from IIT/IIM
• No hierarchy
• Competitive Salary
• Higher responsibility at an early stage
• Greater learning and faster career growth
• End-to-end product development exposure
• Potential upside being part of the start-ups’ journey

- Working on Architecture and Standards team to validate designs and standards.

- Perform coding, bug verification, unit testing, and integration testing.