Sales Executive

Customer Support Executive

No.of Requirements: 100

Qualification : Any Graduate

Mode: Work from office

Fresher or 6+months experience

Language: English + Tamil/ Malayalam/ Kannada/ Hindi

English Versant -4 or 5

Shift- 9am to 8pm for females and 9am to 12pm for males

5 days working, 2 rotational week off

- Inbound process

- Voice process

- No sales

- No target

- It's a query resolution process

- Salary: Upto 20k take home + Pf & ESIC

Candidates those who are interested in BPO sector may eligible to apply

Responsibilities:

• Engage directly with key clients through proactive communication, including outbound calls, virtual meetings, and in-person visits.
• Manage the complete sales cycle from lead generation to deal closure, ensuring a seamless end-to-end experience for the client.
• Understand client business needs, challenges, and objectives to offer tailored solutions that align with company services.
• Build and nurture strong, long-term relationships with key accounts to ensure high customer satisfaction and retention.
• Strategically follow up on leads and business inquiries, providing relevant information via email, calls, or meetings.
• Develop and maintain a comprehensive database of current and potential clients, tracking engagement and sales activity.
• Create and implement customized sales strategies, including cold outreach, networking, and lead qualification, to drive business growth.
• Proactively identify and pursue new business opportunities to consistently achieve and exceed revenue targets.
• Present and clearly explain services to prospective clients, showcasing value propositions and ROI.
• Conduct market research to identify emerging trends, competitor activity, and potential areas for business development.
• Meet and exceed monthly and quarterly sales targets by effectively managing a pipeline of key accounts.

Desired Candidate Profile:

• Experience: 1 to 4 years in key account management or B2B sales, with demonstrated success in end-to-end sales cycles.
• Strong communication, negotiation, and presentation skills.
• Ability to manage multiple client relationships and prioritize tasks effectively.
• Self-motivated, target-driven, and comfortable working in a dynamic, fast-paced environment.

What you'll do :

• Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial-grade software that is user-friendly and suitable for a global audience.
• Plan, create, and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are considered when architecting solutions.
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Skills you bring to the table:

• 3+ years of relevant experience. 
• Fluency in any one of JavaScript, TypeScript, or Python.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• Have a knack for launching and iterating on products quickly with quality and efficiency.
• Strong problem-solving skills.
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment.
• Hands-on, self-starter, capable of working independently.
• True love for technology and what you do.
• Maniacal attention to detail.

1) Should have strong knowledge on Procure to Pay processes End to End

2) Purchase Requisitions creation, Processing, Approval workflow processes

3) Purchase Order creation, Processing, Approval workflow processes

4) Sending the PO to vendors

5) Order confirmation by vendors

6) PO approvals by the buyer considering vendor's order confirmation

7) Goods Receipt/Service entry sheet by the buyer

8) Two-way and three-way match

9) Invoice from vendor

10) Experience in configuring CIG

11) Invoice approvals workflow

12) Payment process (Desirable)

13) IT Consulting experience in any procurement applications like Ariba, SAP ECC, etc is needed

14) Working knowledge of SAP ECC procurement apps is an advantage

15) Ability to understand and mapping the procurement process to L1/L2/L3/L4/L5 levels based on multiple country/category of business flavours

16) Ability to map the processes to the tools(Ariba) functionality and conduct requirement elicitation workshops and do solution confirmation based on the available tool's functionality vs the business requirement

17) Strong communication skill is a must-have

18) Ability to manage/Govern Geo and function-wise distributed teams and ensure program delivery is a must.

19) Previous experience of managing large programs is needed

20) Project planning and delivery management is a must-have skill