Sales Executive

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

About Asha Health

Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator and some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.

About the Role

We're looking for a top 0.1% UI/UX designer that can:

• Develop a deep understanding of complex products to identify the best UI/UX design patterns.
• Design sleek, cutting-edge interfaces for our web applications.
• Design best-in-class landing pages.
• Design exceptional 3D hardware device mockups.

Requirements

• 2+ years of industry experience after graduation.
• Must be exceptional at BOTH UX and UI.
• Exceptional portfolio of work including web app UI/UX and landing pages.
• 3D design skills are a bonus.
• Incredibly strong business knowledge preferred.
• Strong understanding of how design affects product metrics, as well as landing page conversion rates.
• Amazing product thinking skills, with an ability to articulate nuances of complex use cases.

As a Senior Web Developer, you will be responsible for developing and/or designing websites for app . You will be working alongside a team of other developers in creating, maintaining and updating our websites. You get to work with some of the best minds in the industry at a place where opportunity lurks everywhere and in everything. You will also be collaborating with the other team members such as the Content Team as well as the Design Team to refine the website and fix the technical issues. Your ultimate goal will be to provide user information solutions by creating web pages and apps.

Responsibilities

Your responsibilities are as follows.

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

Required Qualifications

We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are:

• Minimum 4 Years of experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with the following programming languages: NET Core (C#) and PHP.
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object Oriented Programming, and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimization process
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications

• Exceptional working knowledge of various website development techniques.
• Exceptional understanding of UI Prototyping tools.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• A keen eye on details.

A SaaS startup founded in April 2020.

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers.

We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization. 

About you:

● 3- 5 years of experience

● Expertise in the following areas ○ Java ○ HTTP Protocol

● You’ve heard of or worked with some of the following tech stacks/products

○ Spring

○ PostgreSQL

○ Redis ○ Docker

○ Message brokers

○ GitHub

● These non-functional areas are familiar to you

○ Performance

○ Debugging

○ Log management

Nice to have:

● Familiarity with AWS 

What’s in it for you?

● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.

● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.

● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

● Growth: You could easily and quickly transition into other roles you might like.

● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more

Job Description:

Candidate should ideally be a B.E/B.Tech graduate with around 3 to 5 years of experience, with core T-SQL scripting , performance tuning, SSIS, NOSQL skills. The current role requires a core T-SQL , NoSQL and SSIS developer. The SQL Developer will be responsible for:

• Creating & designing database and all database objects such as tables, views, StoredProcedures, functions etc.
• Writing and troubleshooting simple to complex SQL scripts, stored procedures, views, functions, etc. as per the requirement.
• Troubleshooting and fixing all performance issues with respect to databases (objects & scripts).
• SQL Query tuning and performance tuning.
• Develop/migrate existing scripts to SSIS.
• Maintaining referential integrity, domain integrity and column integrity by using the available options such as constraints, etc.
• Maintaining database objects (like tables, views,Stored Procedures) performance by following the tuning tips like normalization, indexes, etc.
• Importing and exporting the data from different sources using tools, writing required scripts.
• Works closely with other members of the team to accomplish the projects.
• Assists project teams to design and develop core business components utilizing  industry-accepted analysis and design standards.
• Provides and/or assists with, project management and project leadership.
• Create and maintain documentation for all the projects.
• Working with NOSQL databases (Mostly on MongoDB) .

PRIMARY SKILLS: 

TSQL, SQL, NoSQL, Performance Tuning, SSIS, Import & Export of data from different data sources and from different formats.

SECONDARY SKILLS:

Database Administration

REQUIRED SKILLS:

• 3+ years of professional experience in working with MSSQL Server 2008 and above.
• 3+ years of professional experience in writing TSQL scripts.
• Thorough experience in SQL query tuning and performance tuning.
• Experience in developing and maintaining SSIS packages.
• Experience in working with NoSQL databases. MongoDB would be preferable.
• Fluent knowledge of MSSQL server DBA.
• Should be a good team player and should possess good attitude and work ethics.
• Should possess excellent communication and written skills.

PREFERRED SKILLS:

• MSSQL DBA.
• SSIS.
• NOSQL, MongoDB

Job Description

Delivery Manager -

• Manage a delivery team to ensure timely and accurate customer deliveries.

• Oversee daily activities of the delivery team and provide direction and guidance as needed.

• Perform resource allocations and workload assignments according to delivery requirements.

• Ensure that team maintains a high level of competence and operational excellence.

• Evaluate the performance of team members and determine training needs.

Roles & Responsibilities

Delivery Management and Escalations

• Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value

• Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same

• Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner

• Prepare and provide progress reports and updates

• Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures

• Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner

• Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review

People and Team Management

• Work closely with SM in removing roadblocks to their work

• Understand and solves learning, development, and training needs of Projects and team members

• Set-up goals/Roles & Responsibilities for the group/team members

• Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members

• Takes all Hiring decisions

• Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM

• Work with Agile Coach to find and execute training needs and places for improvement

• Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.

• Evaluate the engagement level of the group/team members and take respective actions

• Experimenting with innovation projects, pet projects, product ideas

• Drives cultural change working along with Agile Coach

Process

• Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.

• Improving hiring and staffing process, future planning for the group growth

• Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices

• Get Project/Delivery Audits done for Projects at regular intervals and take respective actions

360 Degree review

• Create a 360 view of project health metrics as per Srijan standards

• Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums

• Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members

Organizational contributions

• Participate and represent group in Strategy meet with required details

• Encourage team-members/group to participate in Organisation contributions/forums

• Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.

• Be an evangelist and help HR in hiring/onboarding

Required Skills/Experience

• Overall Experience of 10+ years in the Industry

• Good experience in Agile methodology

• Analytical skills

• Well-developed interpersonal skills

• Commercial awareness

• Effective Communication

• Team working skills

• Ability to motivate people

• Management and leadership skills

Responsibilities :

• Provide Support Services to our Gold & Enterprise customers using our flagship product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
• Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
• Lead and mentor others about concurrency, parallelization to deliver scalability, performance, and resource optimization in a multithreaded and distributed environment
• Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products

Requires Skills :

• 10+ years of Experience with a highly scalable, distributed, multi-node environment (100+ nodes)
• Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
• Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
• Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps
• Linux, NFS, Windows, including application installation, scripting, basic command line
• Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI
• Experience working with scripting languages (Bash, PowerShell, Python)
• Working knowledge of application, server, and network security management concepts
• Familiarity with virtual machine technologies
• Knowledge of databases like MySQL and PostgreSQL,
• Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus

Role : Lead Dot net Developer

Experience : 9 to 11 Years

Job Location : Chennai

About OJ Commerce:

OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.

Responsibilities:

• Self-Motivated and committed individual with ability to take initiatives and manage change and work towards agreed targets/goals and with creative approach to work

• Collaborative with team using Agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Provides the Development Lead with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies

• Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition

• Develop documentation throughout the software development life cycle (SDLC)

Skills

• 9+ years of experience as Lead hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.

• Strong experience in developing web applications in C#, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, JQuery, Server side development experience with ASP.NET Web API

• Experience in Containers like Docker, Kubernetes and Cloud platforms like Google Cloud, AWS.

• Hands-on experience in building SOA or Micro-services preferably on .NET Core.

• Strong expertise in an object oriented principles and software design patterns.

• Proven Architectural skills with high standards in Code quality

• Knowledge of AngularJS or Typescript would be added advantage.

• Experience in DevOps, Agile practise, CI/CD tools, TFS and Cloud infrastructure.

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up